Comments on: Customer Stories: Give Me Your Vendors

By: Miki

Miki — Wed, 21 Sep 2011 14:18:49 +0000

I’m not sure why this is so surprising. We have a free-market economy that is great! The competition in our markets drives our entire system. We explicitly forbid monopolies, so it’s not really a big deal that she was searching out how to compete. Not to mention, maybe she was doing her leg work by calling you? Bet now one thought of that one? If your prices had been low enough you would have been her supplier, but when they weren’t she was asking for information regarding other places to go…The last I checked that IS leg work, the fact that your company is trying to decrease competition to keep higher prices shows that you all are asses, not the customer. It’s all part of the market though, but given the conversation and how many times the caller had to repeat herself when asking who you brought your products from, I must say the intelligence is not on your company’s side, and the inability to handle this (needing to blog it) also shows a whole other lack of professionalism.

By: Arthur Cundy

Arthur Cundy — Tue, 07 Dec 2010 21:37:20 +0000

That’s crazy..but you meet all types of people when you run a business. But do find something to be true. It seems that the ones who ask for a whole lot are usually the ones that can’t (or won’t) spend the money for it. :/

But I would love to see them try to get in touch with Lee Scott. Obviously they didn’t know who that was.

By: fiona

fiona — Tue, 19 Oct 2010 11:52:38 +0000

lol.. thank you for sharing.. as we are just getting all our stuff ready to launch our online store.. i am reading all of your tips and advise and things you did wrong, and what you liked and did not.. and it is all so priceless – thank you so much for sharing and have been reading for hours and loving all the details. thank you both and wish you an increase of double last year!

fiona

By: Amy

Amy — Wed, 08 Jul 2009 22:53:30 +0000

You should let her know that she should fly over to China and India to attend their trade fairs. And source the items from the many contacts there.

By: Steve

Steve — Fri, 20 Mar 2009 17:31:18 +0000

@Wayne @Jon
LOL, I didn’t realize that the man had retired:) He’d been there for quite awhile.

@Shea
Thanks buddy. I think Live Chat would make a great addition. Just need to prioritize and carve out some time to do the research.

By: Jon Kepler

Jon Kepler — Thu, 19 Mar 2009 23:46:53 +0000

Wow, that is absolutely unbelievable (and hilarious)! Perhaps she’ll feel mislead when she finds out Lee Scott just retired.

By: Wayne Liew

Wayne Liew — Thu, 19 Mar 2009 23:17:04 +0000

I have nothing to say.. Kudos to you for directing her to the CEO of Walmart. I wish her all the best! Or perhaps it is time for you to become a franchisor.

By: Hugo and Roxanne

Hugo and Roxanne — Thu, 19 Mar 2009 09:34:04 +0000

That call was handled to perfection.

Many Blessings….
Hugo and Roxanne
~Believe Achieve~

By: billy the fish

billy the fish — Wed, 18 Mar 2009 20:08:00 +0000

Who do you buy your handkerchiefs from?

By: A Bisht

A Bisht — Wed, 18 Mar 2009 07:56:31 +0000

I’m amazed that you didn’t lose your cool. I would have banged the receiver. Enjoyed the write-up. As usual.