When I first started my online store, I had a master search engine optimization plan that I believed was fundamentally sound. The plan was to buy my search engine traffic using Google Adwords for my main keyword terms while simultaneously improving my organic search rankings through link building.
Then, once I managed to organically rank on the front page of search, I would gradually cut back on my Adwords spend and eventually rely solely on organic search to bring customers in the door. Not a bad strategy right?
While my plan sounded great on paper, when I looked at my Google Analytics statistics coupled with my search results, I knew this strategy wasn’t going to cut it if I wanted to maximize the profits of my online store. Please allow me to explain.
The photo below is a search for a keyword term that my store currently ranks #1 for in organic search. This search was conducted on my laptop with 768 lines of total vertical resolution. Do you see the problem here?
Organic Search Results Aren’t As High As They Used To Be
In case you didn’t notice, my much vaunted #1 ranking is at the bottom of the screen! The primo spots for search are mostly occupied by the paid search results, followed by Google Merchant center results and finally followed by the organic listings.
In fact on my laptop, the only organic search result that is above the fold is the #1 result! Now let’s take a quick look at what most people run their screen resolutions at when they visit my online store.
As you can see in the table above, most of the people who visit my online shop have vertical screen resolutions that are 1024 pixels or less. What this means is that at most 2 or 3 organic search listings are visible above the fold whenever someone does a search.
Therefore, unless you are in the top 3 in the search results for your targeted keywords you aren’t going to be getting as much click through traffic as you’d expect.
Taking A Closer Look At Visitor Behavior
Now with the above results in mind, let’s take a closer look at the behavior of my customers who actually end up making a purchase.
Looking at the data above, it appears that most of my converting customers make their purchase during their first visit! What does this mean exactly? It means…
- Most of my customers are impulse buyers
- Most of my customers don’t really shop around all that much
- Most of my customers are ready to buy on the spot
Therefore, it is absolutely critical that I get these customers on my site BEFORE they visit anywhere else. Otherwise I might lose the sale.
The reality is that the organic search results keep getting pushed lower and lower. So if you want the top spots in search with the highest click through rates, you’re going to have to pay for them.
In the case of my store, Google is almost forcing me to pay for Adwords if I want to increase my sales and visibility.
In addition, there are now individual product listings from the Google Merchant Center that also occupy valuable real estate in the search results. And guess what? Getting your products listed here can be bought as well!
So what is the point here? The point is that depending on the behavior of your customer base, simply relying on organic search may not cut it anymore if you want to maximize profits.
Now don’t get me wrong. My store still makes the bulk of its sales through organic search and direct traffic. But if this trend of organic listings getting pushed lower in the search results continues, pay per click marketing services like Google Adwords will increasingly become a part of your ecommerce strategy whether you like it or not.
- How To Use Adwords The Right Way With Your Online Store
- How We Use Google Analytics To Improve Our Online Store
- My Review Of Nextag, Shopping.com, The Find And Pronto Based On Data From My Shop
- How We Got Over The Hump With Our Online Business
- My First Keynote, The Future Of Ecommerce, And How I Convinced My Wife To Go Out On A Second Date