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Amazon is now taking about a 61% cut of the average FBA seller’s revenue in fees, and the FTC has enough evidence in its landmark antitrust case that a federal judge ruled on October 7, 2024 that the case can proceed toward a potential $44 billion fine and a possible corporate breakup. Amazon’s Q2 2024 net sales rose 10% to $148 billion, but operating income roughly doubled from $7.7 billion to $14.7 billion, and almost all of the profit gain came from fee hikes on sellers and a 19.5% increase in advertising revenue, not from actual ecommerce growth (which was up only 4.6%). Consumers pay the difference through higher prices across the entire internet, because Amazon polices seller prices on other sites and removes the buy box if you undercut Amazon anywhere else.
I break down the Q2 income report, the new FBA fees introduced in 2024, the Prime membership changes that hurt buyers, the FTC case (including Judge John Chun’s October 7 ruling), the “alphabet soup” Chinese-seller tactic, and Amazon’s private-label search bias. This is my read as a seven-figure ecommerce seller who has watched Amazon squeeze the marketplace year after year.
Below we cover Amazon’s 2024 income report and where the profits actually came from, the new FBA fees that pushed the seller take to 61%, the specific Prime and returns changes that made buying worse, why Amazon can get away with all of it (the monopoly argument), and the specific playbook for FBA sellers who want to stay profitable.
Key takeaways
- Amazon Q2 2024 net sales rose 10% to $148 billion, but operating income roughly doubled from $7.7 billion to $14.7 billion. Online store revenue grew only 4.6%, so the real profit growth came from fees and ads, not sales.
- FBA seller fees now consume roughly 61% of the average seller’s revenue, up more than 30% since 2021.
- Amazon introduced three new 2024 fees on FBA sellers: an inbound placement fee, a low-inventory fee, and updated returns processing fees. Sellers get penalized both for holding too little and too much inventory.
- Amazon advertising revenue rose 19.5% year-over-year in Q2 2024. Without ads, most listings do not get shown at all, so this fee is effectively mandatory.
- Amazon Prime is $14.99/month or $180/year in 2024. Delivery has slowed (many non-metro areas no longer get two-day shipping), refunds now take up to 30 days, and Amazon can now deny refund claims after “investigating” reported missing items.
- On October 7, 2024, Judge John Chun ruled the FTC’s antitrust case against Amazon can proceed. Potential outcome includes a $44 billion fine and possible breakup.
- The top 50% of Amazon sellers are now Chinese, with a 25% year-over-year increase in Chinese sellers making over $1 million annually. Many use “alphabet soup” trademarks to flood listings.
- Amazon polices seller prices across the internet with bots. Sell lower anywhere else and Amazon strips your buy box. That is how Amazon indirectly inflates prices on other sites, not just its own.
Where Amazon’s Q2 2024 profits actually came from
Amazon’s Q2 2024 profits nearly doubled year-over-year (from $7.7 billion to $14.7 billion in operating income) even though its online store sales grew only 4.6% (from $53 billion to $55 billion). Almost all of the profit growth came from fee hikes on third-party sellers and advertising revenue, not from actual ecommerce demand.
The two revenue lines that did grow are the ones sellers pay directly. Third-party seller service fees rose 12%, driven by higher FBA charges plus the new fees introduced this year. Advertising revenue grew 19.5%, because without an ad spend most Amazon listings simply do not surface in search anymore.
That is the whole story of Amazon’s 2024 profitability. Sales barely grew. The take rate on sellers grew a lot. Sellers pay the fees. Consumers pay for the fees through slightly higher prices on and off Amazon.
Amazon FBA fees now take 61% of seller revenue
Amazon FBA sellers now pay Amazon about 61% of their revenue in fees on average, up more than 30% since 2021. The 2024 fee round pushed the take rate to a new high and introduced three specific new charges that reshape how sellers plan inventory.
The new 2024 fees are:
- Inbound placement fee. Amazon now charges sellers for the privilege of receiving goods into its warehouses. Whether Amazon spreads inventory across fulfillment centers (fast, expensive) or requires you to ship to one location (slower, cheaper) is now a paid choice.
- Low-inventory fee. Sellers get penalized for keeping too little inventory in stock. The theory is that low-stock listings hurt Amazon’s customer experience, so Amazon charges you to compensate.
- Updated returns processing fee. Amazon now charges sellers a per-item processing fee on returns above category-specific thresholds, in addition to any prior return costs.
Sellers are stuck balancing between the low-inventory fee (for having too little) and the existing long-term storage fee (for having too much). The sweet spot is narrow, and every miss costs money. That is the practical reality of the 61% take rate.
What changed with Amazon Prime in 2024 (and why it feels worse)
Amazon Prime in 2024 costs $14.99 per month or $180 per year, but buyers now get materially worse service than they did two years ago: slower delivery outside major metros, refund processing that can take up to 30 days, and a new adversarial claims process for missing or defective items.
Delivery speed has degraded across the board. Amazon still markets Prime as two-day shipping, but if you live outside a major metropolitan area, many Prime items now arrive in three to seven days or later. My personal Prime deliveries are consistently late during the holidays.
The refund policy also flipped. In the old model, Amazon refunded your money the moment you initiated a return. Now the refund can take up to 30 days to process after Amazon receives the item.
The change that most upsets loyal customers is the “missing item” workflow. Before, if a package arrived short, you clicked a button in the app and Amazon refunded you immediately. Now you have to file a report and wait for Amazon to investigate. Amazon can conclude that no error occurred and deny the refund entirely, leaving you to eat the cost. That is a real quality-of-service downgrade Prime members are paying more each year to receive.
Why the FTC is suing Amazon (and what changed October 7, 2024)
The FTC sued Amazon in September 2023 for illegally maintaining monopoly power through exclusionary practices that stifle competition, inflate prices across the web, and harm both consumers and third-party sellers. On October 7, 2024, Judge John Chun ruled that the FTC’s landmark antitrust case can proceed, a major defeat for Amazon.
The ruling is important for two reasons. First, more evidence from the case leaked as a result. Second, the possible outcome now includes a fine near $44 billion and a potential breakup of Amazon into smaller companies.
The FTC’s core argument is that Amazon controls sellers in ways no other platform can. Amazon accounts for more than 50% of U.S. ecommerce, over 200 million Americans (roughly 70% of U.S. households) are Prime members, and Prime buyers overwhelmingly buy from listings with the Prime badge. That combination gives Amazon coercive leverage over any third-party brand that needs to reach a mass U.S. audience.
The two specific control mechanisms are the buy box and the prime badge. If Amazon does not award you the buy box, your sales collapse. If your listing loses the Prime badge, Prime buyers filter you out. Amazon uses both as leverage to enforce off-platform price policing.
How Amazon inflates prices across the entire internet
Amazon inflates prices on other websites by monitoring third-party sellers’ prices across the internet with automated bots and stripping the buy box from any listing that undercuts Amazon anywhere else. Since most sellers depend on Amazon for 80% to 90% of their sales, they inflate their prices on their own Shopify sites and elsewhere to match Amazon and avoid retaliation.
That is how Amazon can look like the lowest-price site on the internet while functionally being one of the highest-fee marketplaces. Amazon does not have the lowest prices on merit. It has the lowest prices because it forces sellers to raise prices everywhere else.
The FTC argues that this is textbook artificial price inflation to maintain monopoly power. In a normal competitive market, a company that raised its take rate to 61% and let service quality drop would lose customers to competitors. Amazon’s control over the buy box, the Prime badge, and its bot-driven price surveillance prevents that market correction from happening.
How Chinese sellers and “alphabet soup” brands make everything worse
Chinese sellers now make up about the top 50% of Amazon third-party sellers, with a 25% year-over-year increase in Chinese sellers doing over $1 million annually, and many of them use an “alphabet soup” strategy of trademarking random letter strings (JHKLQ, XYZMN) and selling the same product under dozens of listings to corner category search results.
Because these sellers operate overseas, they can violate Amazon terms of service (incentivized reviews, copying competitors’ products, trademark abuse) with relatively little consequence. When Amazon shuts one down, five new ones open under different alphabet-soup trademarks.
Amazon has finally started enforcing some of these policies against Chinese sellers, but only after the FTC lawsuit created the political pressure to do so. That timing is not a coincidence. Amazon tolerated the chaos for years because the chaos helped Amazon.
Bad-actor sellers are useful to Amazon strategically. They keep prices low, they keep legitimate sellers on the defensive, and they give Amazon leverage to say “if you leave, five others will take your place.” That is what a monopoly with an unlimited supply of expendable sellers looks like.
Amazon’s private-label bias in search results
The FTC alleges that Amazon biases its own search results in favor of Amazon’s private-label brands (Amazon Basics, Solimo, and dozens of others), even when it knows third-party sellers offer higher-quality items. That bias shows up directly on competing sellers’ listings.
A friend of mine sells a niche home product on Amazon and Amazon runs a competing private-label copy at 33% off directly on her listing page. The Amazon private label sits above her buy box, at a lower price, with the Amazon Basics halo. Competing with that as a small brand is close to impossible.
The private-label bias is the endgame of Amazon’s leverage. Amazon watches which third-party products sell well, launches a private-label copy, prices it below the seller, and then uses its own search-result bias to push the private label to shoppers first. That is the entire “Amazon steals your product” playbook the FTC is now formally investigating.
What Amazon FBA sellers should do right now
FBA sellers should treat Amazon as one channel among several, not as the whole business. Concrete steps: build a direct-to-consumer Shopify presence (even a low-effort one), start an email list, invest in your own brand name so you are not competing on generic SEO alone, and stop optimizing purely for Amazon rankings that Amazon can strip at any moment.
Specifically:
- Build a Shopify or WooCommerce store under your brand name, even if it only does 5% to 10% of your Amazon volume in year one. That store is your escape hatch and your margin recapture channel.
- Start an email list at the checkout of both stores. Email is the only channel Amazon cannot take from you.
- Register your brand under Amazon Brand Registry if you have not already, to protect against private-label copies and alphabet-soup imitators.
- Diversify off Amazon over 18 to 24 months. Aim to get your Amazon share of revenue below 60% so a single Amazon policy change cannot end your business.
- Model the 61% take rate honestly. Many sellers still price as if fees are 40%. If yours are truly 61%, either your prices are too low or your margin structure needs to change.
Amazon is not going away, and selling on Amazon still works if you know what you are doing. But treating Amazon as the entire business in 2025 is the mistake that catches sellers out when the next fee round drops or the FTC case ends in a settlement.
Frequently asked questions
Is Amazon a monopoly?
The FTC formally accused Amazon of illegally maintaining monopoly power in September 2023, and on October 7, 2024, Judge John Chun ruled the case can proceed. Amazon accounts for over 50% of U.S. ecommerce, and over 200 million Americans (about 70% of U.S. households) are Prime members. Whether Amazon is legally a monopoly is now the question a federal court will decide, with a potential $44 billion fine and possible breakup as remedies.
How much do Amazon FBA fees actually cost sellers in 2024?
Amazon FBA fees now take approximately 61% of the average seller’s revenue, up more than 30% since 2021. That includes fulfillment fees, referral fees, storage fees, and the three new 2024 charges: inbound placement fees, low-inventory fees, and updated returns processing fees. Ad spend, which is now practically required for visibility, is on top of that 61%.
What new Amazon fees came out in 2024?
Three new Amazon fees launched or expanded in 2024: an inbound placement fee (for receiving your goods into Amazon’s warehouses), a low-inventory fee (penalizing sellers who keep too little stock), and updated returns processing fees. These come on top of existing storage fees for holding too much inventory, so sellers are squeezed on both sides of their inventory range.
Why does Amazon Prime feel worse in 2024?
Amazon Prime in 2024 costs $14.99 per month or $180 per year, but service has degraded across three areas: many non-metro U.S. addresses no longer get true two-day shipping, refunds can now take up to 30 days to process after Amazon receives a returned item, and Amazon can now investigate and deny “missing item” claims that used to trigger an instant refund. All three changes are documented in Amazon’s current help pages.
How does Amazon inflate prices on other websites?
Amazon runs bots that continuously monitor sellers’ prices across other websites. If a seller lists a product for less on Shopify, eBay, Walmart, or their own site than on Amazon, Amazon can remove their Amazon buy box or their Prime badge. Since most sellers get 80% to 90% of their sales from Amazon, they raise their prices on other sites to match Amazon, which inflates prices across the entire internet, not just on Amazon.
What are “alphabet soup” Amazon sellers?
“Alphabet soup” Amazon sellers are typically Chinese-owned brands that trademark random-looking strings of letters (like JHKLQ or XYZMN) and sell the same product under dozens of near-duplicate listings to corner search results in a category. This tactic exploits Amazon’s Brand Registry system and floods listings with essentially identical products, pushing legitimate sellers off page one.
Should you still sell on Amazon FBA in 2025?
Yes, but treat Amazon as one channel among several, not the entire business. Sellers who diversify into a Shopify store, an email list, and their own brand name typically make more profit than sellers who put 100% of their revenue on Amazon, because they have leverage when Amazon raises fees, changes policies, or launches a private-label copy of their product. Aim to keep Amazon under 60% of revenue over 18 to 24 months.
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