If you want to start an ecommerce business selling clearance merchandise, this post will teach you how to buy Amazon return pallets for sale at rock bottom prices.
Those of you who shop on Amazon know that their return policy is extremely lenient. Recently, Amazon changed their “no questions asked” refund policy to 90 days which means that consumers can now return almost ANYTHING within 3 months!
As a result, Amazon considers a 10% return rate to be normal for most merchandise but it depends on what is being sold.
Here’s what the typical return rate looks like on Amazon based on product category.
- Books and media: 5-7%
- General merchandise in the home, kitchen and sporting goods: 8-10%
- Consumer electronics: 25-35%
- Clothing and fine jewelry: up to 40%
From the perspective of a seller, sometimes it doesn’t make economic sense to pay Amazon to send your returns back. And for this reason, Amazon carries a large amount of merchandise that it just needs to get rid of.
Amazon return pallets are large chunks of Amazon inventory that are sold sight unseen to any seller willing to roll the dice!
As a buyer of Amazon returns, you can make a lot of money by refurbishing and reselling used merchandise online.
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How Does Buying Amazon Return Pallets Work?
The more you are willing to buy, the cheaper the cost. Typically liquidated items from Amazon are sold either by the pallet or the truckload.
When you try to buy liquidated merchandise from Amazon, the pallet or bundle will usually carry an “estimated retail value” and it’s almost always sold off via an auction.
If you’ve ever watched the show “Storage Wars”, buying Amazon return pallets works in a very similar way except that you are not allowed to examine the merchandise at all.
Sites selling Amazon return pallets are typically organized by category, lot size, brands, retailers and by location.
Here’s an Amazon return pallet auction that I was looking at the other day.
From the auction description, you have no idea what’s inside those brown boxes and that’s what makes it fun and exciting.
Editor’s Note: Amazon return pallets don’t always come in unmarked brown boxes. Sometimes, you can tell what brands or types of products are contained within the bundle to guide your decision.
The MSRP of $6999 is determined by tallying up the full selling price of all of the items in the pallet but the goods inside can be in any condition. Certain parts may be missing. Product may be broken. It’s up to you to sort it all out.
If you end up bidding on and winning an auction, you can arrange to have the pallet shipped directly to your warehouse, but it generally makes more economic sense to look for Amazon liquidations in your geographic area.
Where To Buy Amazon Return Pallets For Sale
The best way to buy Amazon return pallets is directly through Amazon. However, the Amazon auction season does not begin until after the holiday season when consumers return unwanted gifts en masse.
In addition, there are many Amazon liquidation companies out there that buy from Amazon and other independent businesses and take a cut of every sale.
Regardless, buying Amazon returns is almost always a crap shoot but if you bid less than 20% off MSRP, you have a good chance of making a profit depending on how much time you spend refurbishing your products.
Below is a list of places to buy Amazon return pallets.
Amazon Liquidation Auctions
In 2018, Amazon partnered with B-Stock to launch Amazon Liquidation Auctions. Amazon Liquidation Auctions is the official b2b marketplace where you can buy overstock merchandise directly from Amazon.
In order to bid on an auction, you first have to register with B-Stock and be approved to bid. There is no fee for applying or for being an approved buyer.
Right now, Amazon Liquidation Auctions is only accepting applications from the US and you must have a valid reseller certificate to be eligible.
Editor’s Note: If you are located in Europe, you can register on the Amazon EU Liquidation Auctions marketplace separately.
In the event that you bid and win an auction, B-Stock will require you to submit additional business information as well as payment.
BULQ is one of the biggest sellers of liquidation merchandise on the Internet and they work with many retailers in addition to Amazon.
What I like about BULQ is that there are no auctions. If you see something that you like, you just add it to your cart and check out.
So if you hate auctions, then BULQ might be a better fit.
You also get much more visibility into what’s inside the pallet compared to other liquidation outlets.
For example, here’s a listing for computer equipment on BULQ.
Not only do you get a more descriptive photo of the pallet, you also get the exact contents of what is inside!
But as with any return pallet, the condition of your products are 100% unknown. Some items may not be functional or broken and certain sets may not be complete.
It’s also worth noting that BULQ offers different types of pallet liquidations on their site. While most pallets are “uninspected returns”, you can also find pallets of brand new merchandise as well.
Liquidation.com is the largest liquidation company online and like BULQ, they work with many different retailers in addition to Amazon.
But the main difference from BULQ is that every Amazon return pallet is sold via auction. As a result, you must register and bid on a pallet instead of buying it outright.
Here’s an example of a Liquidation.com auction for computer equipment returned from Amazon.
If you squint your eyes and look very closely, you can make out the products and brands that are contained within this mystery package.
But in general, Liquidation.com rarely gives you any information about what’s inside your pallet for sale.
Overall, the auction method can be hit or miss. If you can find a pallet that no one is bidding on, you can get a great deal. But popular pallets often get bid up considerably beyond what the pallet may be worth.
Once again, it’s a crap shoot!
DirectLiquidation.com does a lot of business with Amazon but they also work with well known big box stores like Target and Walmart.
What’s nice about DirectLiquidation.com is that you can perform searches by brand or store.
For example, if you prefer to buy returns from Target, you can have DirectLiquidation.com only show you merchandise from Target.
Similar to Liquidation.com, all sales are conducted by auction and you must first register for an account in order to bid on a pallet.
Here’s a sample auction from Walmart.com.
Out of all of the liquidation platforms discussed thus far, DirectLiquidation.com tends to have the least detailed descriptions of the bunch.
You also have to be careful about the photos used in the auctions as they may not reflect the actual image of the products being sold.
888Lots.com buys a significant portion of their inventory from Amazon. But what’s unique about 888Lots.com is that you can often buy individual products at a low price if you are willing to deal with potentially broken merchandise.
Editor’s note: Some items on 888Lots.com are brand new as well.
Here’s an example of a pair of headphones I was looking at the other day. 30% is not much of a discount but sometimes you can find some great deals.
888Lots.com also offers a variety of pallets for sale and like BULQ, they include a description of what’s inside every lot along with the suggested MSRP.
They even include an Amazon profit calculator so you can determine whether it’s worth selling these goods on Amazon.
Overall, 888Lots.com is easily the smallest liquidator out of all of the companies mentioned in this article. But there are many deals to be found if you check back regularly.
How To Make Money Selling Amazon Return Pallets
Making money buying and selling used merchandise is a business that I have a lot personal experience with. And before I started my ecommerce store, I used to make a decent amount of money doing online arbitrage.
The secret to making money selling Amazon return pallets is to take the time to refurbish as much of the product as possible to make it seem “like new”.
There are also several strategies that you can employ to boost the value of your liquidated goods and it’s both an art and a science.
Strategy #1: Repair And Refurbish EVERYTHING
Fixing the item that you want to resell is par for the course, and that’s where most people stop.
But if you can sell a working and FULLY PACKAGED product, you’ll make significantly more money than selling a functional, but unboxed product by itself.
The problem with most Amazon return pallets is that the packaging and accessories are often damaged or non existent. And in order to get top dollar for resale, you must track everything down.
Fortunately, you can often buy empty boxes for popular merchandise on Ebay.
For example, let’s say that I receive a bunch of Apple watches in my Amazon return pallet without boxes or instructions. By performing a quick search on Ebay, I can buy 5 empty Apple watch boxes for $35.
$7 for an empty box might sound a bit high, but a boxed Apple watch will command a 25%+ premium in resale value with the box than without!
As a result, it’s in your best interests to track down the box, the instructions and all of the accessories prior to resell. As an added bonus, you may want to invest in a shrink wrap machine as well!
Strategy #2: Bundle Products Together
Back in the day, I used to buy broken computer equipment for parts that I would strip down and sell individually. But once I had mastered the art of reselling, I discovered that a fully working computer was worth significantly more than its parts.
For example, I could charge a 25% percent premium for a working computer compared to the value of the parts inside.
There are many products that can be bundled together to increase the overall value of your offering. This way, you can sell off more of your inventory in a single shot.
Strategy #3: Accessorize
In many cases, items like electronics are returned because they are missing a charger or some accessory that was not included in the box. Accessories can be easily located on Ebay and can make a huge difference in your asking price.
In general, any item missing from the original box will make your product come across as more used.
For example, a brand new Apple watch WITHOUT the charger will sell for less than a “like new” Apple watch with all accessories and box that is shrink wrapped.
Can You Make Money By Buying And Selling Amazon Return Pallets?
The amount of money you can make buying and selling returns is entirely dependent on the effort you put into it. If you are meticulous about refurbishing every item you come across, you can definitely make a decent profit.
But you must do your research with every Amazon return pallet that you buy. In general, you should look up every item (if the information is available) on both the Ebay and the Amazon app to calculate your potential profit.
Evaluate the cost for every piece in the pallet and how much it could potentially sell for and then apply a weighting factor to account for broken merchandise.
With some practice and a little bit of luck, you’ll eventually develop a set of standard operating procedures to buy and evaluate products to sell.
My Thoughts On Buying And Selling Amazon Return Pallets
Buying and selling returned Amazon merchandise in bulk can be both exhilarating and fun. The main advantage of this business model is that you don’t really need much storage.
Most of the products that you buy from your pallet will be immediately sent back to Amazon’s warehouses for resale or listed on Ebay.
It also doesn’t require much money or technical skill to start because you will be relying on 3rd party marketplaces for your sales.
But in the long run, buying and selling returned merchandise is not easily scalable and it can feel like running on a hamster wheel. You never know when your next pallet will be your last and you’ll often end up with lots of unsellable merchandise.
The main reason I stopped my online arbitrage business was because it had plateaued and I wasn’t willing to invest in more human capital to continue to grow it.
In addition, I had so much junk lying around the house that my wife threatened to divorce me:) But it’s a great way to get started in ecommerce.
So if you are new to selling online, buying and selling Amazon return pallets can be a great way to dip your toes in the water without much risk.
Steve Chou is a highly recognized influencer in the ecommerce space and has taught thousands of students how to effectively sell physical products online over at ProfitableOnlineStore.com.
His blog, MyWifeQuitHerJob.com, has been featured in Forbes, Inc, The New York Times, Entrepreneur and MSNBC.
He's also a contributing author for BigCommerce, Klaviyo, ManyChat, Printful, Privy, CXL, Ecommerce Fuel, GlockApps, Privy, Social Media Examiner, Web Designer Depot, Sumo and other leading business publications.
In addition, he runs a popular ecommerce podcast, My Wife Quit Her Job, which is a top 25 marketing show on all of Apple Podcasts.
To stay up to date with all of the latest ecommerce trends, Steve runs a 7 figure ecommerce store, BumblebeeLinens.com, with his wife and puts on an annual ecommerce conference called The Sellers Summit.
Steve carries both a bachelors and a masters degree in electrical engineering from Stanford University. Despite majoring in electrical engineering, he spent a good portion of his graduate education studying entrepreneurship and the mechanics of running small businesses.
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