Audio

537: Why Do Some Entrepreneurs Succeed While Others Crash? Here’s Our Take

537: What Determines Whether A New Entrepreneur Will Succeed Or Fail

I have nearly 6000 students across 2 courses that I teach over at Profitable Online Store and Profitable Audience.  And recently, I’ve been analyzing the character traits of both successful and unsuccessful students in my courses.

What makes one student more likely to succeed over another? In this episode, I reveal what I discovered with my partner Toni. 

What You’ll Learn

  • The common patterns between the students who succeed and the ones who struggle
  • What makes students more likely to succeed
  • What makes students more likely to fail

Sponsors

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Transcript

00:00
You’re listening to the My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now, as you know, I have almost 6,000 students across two classes that I teach over at Profitable Online Store and Profitable Audience. And I’ve been analyzing the character traits of both successful and unsuccessful students in my courses. What makes a student more likely to succeed? Well, in this episode, I reveal what I found with my partner, Tony.

00:28
But before we begin, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book.

00:56
fill out the form and I’ll send you the bonuses right away. Now onto the show.

01:07
Welcome to the My Wife, Quit or Job podcast. So what I’ve been doing for like the past week is kind of analyzing the students in my course and just kind of thinking about some of the common patterns between the ones who succeed and the ones who are struggling. And one of the topics that just kind of came to my mind was, is it better to start a business when you have a lot of money in the bank and maybe you have a great job? Or is it better to start a business when you don’t have a lot of money and you have to

01:37
Be majorly bootstrapped and support yourself at the same time.

01:42
I’m, I, well, I kind of already know what you think. Do you? Actually, I flipped a little bit. did you? Ooh, you get drama from the first minute. Well, here’s the thing. So the students in my class who have a great job that pays well and just want to eventually retire and have this turn into, you know, something bigger, an e-commerce business or, or content or whatever, they have the hardest problems getting started. Correct.

02:10
to the point where sometimes they don’t even get started and the company pays them so well that they’re very risk averse. Because think about it, if you have a job and you make, know, I don’t know, I don’t know, the world is so different, like depending on where you live, certain amount of money is good versus somewhere else. But you make a very comfortable income, right? You can afford a house, you can afford cars, your kids can be in after school activities, you know, all those things. You’re funding your retirement.

02:38
and you’re like, I would like to start something for the future, but it’s going to take away from your lifestyle. You’re not going to be able to go to the beach on Saturday, or you’re going to have to give up Friday nights with your friends, or you’re going to have to take your computer, do your kids volleyball practice. After the first two times of like, really hate sitting on the bleachers, working on my computer, are you going to keep it up? Well, see, that’s the thing.

03:06
That was my situation. So for the longest time, I was always pro, you know, earn money while you have money coming in, because you don’t want to be making these decisions on being too cheap. Even though I am cheap, you’re probably going to make fun of me. Not being too cheap to invest in like the right tools or whatever the equipment that you need, right? Yeah. But so one of my friends, one of the cheer moms that I know, she is a like a bookkeeper accountant.

03:34
and she takes on multiple clients. And her and I both joke about how much we hate sitting in the cheer parking lot working on our computers. She’s like, I want my multiple monitors. I wanna do that, you know, I wanna do this, I wanna do that. But she’s working really hard to build up this business that she’s creating basically, you know, it’s being like a fractional accountant. And so she’s willing to sit in her car every, you know, two nights a week and do this because…

03:58
She’s trying to get to the next level. She’s not at the cushion yet. She’s not struggling either, but she’s like in that middle point, which I think is not a bad place to be because you’re not extremely happy. You want more, but you’re still like being able to pay your bills and put food on the table. So I have a friend who works at a company that rhymes with Oogle. Makes a lot of money. Wants to start a business. Always wanted to start a business.

04:27
decide to start a business, but then realize that it takes a lot of time that would perhaps take away from the downtime outside of work because people at Oogle work very hard. Yes. They work long hours. that. They work long hours. How do know which company I’m talking about? I’ve heard that companies that rhyme with Oogle, Tugl, and Fugl work very, very hard. Our friend Liz Saunders and I have talked about this concept a lot.

04:55
There is something to be said about having a safety net. And it changes the way you make decisions. So we talked about this in the context of when you look at people who are getting started in the either the digital marketing, e-commerce, know, anything online space, right? You’re trying to build a business that you can start by yourself. You don’t have to like get a brick and mortar and do all this stuff. There is a benefit to having a guaranteed stream of income coming in from somewhere.

05:25
And we talk about this in the context of that you either are married or have a partner that can pay the bills. And so if you are married or have a partner that can pay your bills or sustain your quality, you your lifestyle, it gives you so much freedom to take risk that you don’t have if you are your only, you you’re your primary source of support and you’re doing this completely on your own. And I saw this for…

05:52
100 % being true when I started my jewelry business. So when I started my jewelry business, I started with, I put in $1,800, my partner put in $1,800. So very low initial cost. And that was money that I had, right? I didn’t have to take away from anything in my life to put that money in. But I spent the next year, like 12 months working like crazy to get that business off the ground and make it successful.

06:20
And one of the reasons why I was able to do that is because I could let some of the other things that I was doing that was generating revenue like my blog, right? I could let my blog go on autopilot. So the blog went from making, you know.

06:32
let’s just say it was making 100K a year, maybe it went to 75 or 50, and I’m just throwing out numbers here. But my blog lost revenue, right? Because I was not focused at all on the blog, I was completely focused on the jewelry. And so, but I was able to do that because I had a secondary source of income through my husband. And versus, we had some other friends who started into e-commerce, and I don’t wanna like call anybody out or name names, but they started, they were their own source of they didn’t have a secondary source.

07:02
So when I was thinking one of our friends that got into silicone products and when she started having issues with getting things approved because they were for kids and getting all the approval process, it got costly, it got time consuming and she was like, I can’t keep moving forward with this because I’ve gotta keep earning income in my other way. And so it basically stopped her in her tracks where when I hit roadblocks with getting the wrong products delivered or having issues with suppliers or, you know,

07:31
running out of inventory, getting suspended on Amazon, I could dedicate 50 hours in a week to solving that problem, whereas she couldn’t. So your solution here is to get married. Is that what I’m? No, I think there is a distinct. I think there’s a distinct advantage in having a secondary source of income that you are not responsible for.

07:54
Right, so whether it is like investment property, right? Like, so maybe you have three or four rental properties that are providing you enough income to live on where you could then step away like, like what you did where you went down to like part-time at your day job, which gave you more time to focus. It gave you some freedom to do some things that you didn’t, weren’t able to do initially. So I do think that’s a benefit. I definitely would not recommend getting married to do a business. One or the other, they’re both really, really hard.

08:23
But I think there’s a benefit. The problem comes is that when you have a cushy full-time job and you start running into roadblocks or you have to give up things, it becomes really, really hard. You have to have such a high pain point in your current situation to be willing to have this equal same level of pain trying to do your own thing. I mean, that’s how my wife and I started. I worked full-time. I didn’t go down to part-time until much later. But in the beginning,

08:53
We were actually both working full time. And then when my wife quit, I was still working full time for many years actually running the business, which gave us the freedom to not have to worry about it, because we could just live on my salary alone. But remember, you had two very clear pain points. One, your wife hated her job. Yes. And she wanted to be able to be around the kids. So your pain points.

09:20
were equal to or higher than the pain points of starting your own business. That’s correct, yeah. So I mean, what does that say about the people who wanna start their own business though? Does that imply then that the pain threshold must be high enough for the people who are living cushy? Yes, I think for anybody, right? I think unless you are one of these people, and we know some people like this,

09:46
Like Noah Kagan, I think has this personality type where it’s just like go, go, go all the time, always wants to do something. Like most people do not have Noah’s personality and risk tolerance and all that stuff. Most people have a much lower, lower type personality. So I think the pain of your current situation has to be equal to or less or greater than the pain of starting a business.

10:15
So what does that mean for all the engineers? So I always make fun of this, but like the engineers in my class are always the hardest ones for me to get going. And that’s, guess analysis per house is another issue, but. I think that’s a bigger problem for them. That’s probably a bigger problem for them, but also like they’re weighing the risks and you know what’s funny is they, this is all happening after they sign up for the class. They go, Hey, do I have to keep this quiet with my company?

10:44
Am I gonna have any free time anymore? And then it just ends up in this endless spiral of thinking. Yeah, let’s talk about the other side too. Let’s talk about you have no money, right? You’re broke, you don’t have a job, whatever. Most people have some sort of a job and they wanna start a business because this is how they’re going to support themselves. I mean, most people,

11:12
99.9 % of people who start a business don’t make money in six months or even a year. So, you know, the people that have zero are also at a disadvantage because they don’t they lack the resources to be able to, you know, like one of the things that would happen to me with the jewelry is remember I got I lost my buy box with bike by counterfeiters. Yes. And so I was able to drop my price low enough to where I was basically breaking even first.

11:41
a week or two to be able to grab the buy box back and then readjust my pricing and knock off the counterfeiters, right? But if you are literally like, I need this check from Amazon to be able to have my apartment for another month, you can’t do some of those risky behaviors, right? Because I didn’t know if that was gonna work. I was like, I might lose money on this, but I could afford to lose the money. Whereas if you can’t afford to lose the money, then sometimes you can’t take certain risks or you can’t go into a new product line or you can’t

12:10
hire someone to maybe design something on your website or whatever it is, right? You don’t have any freedom to make those decisions. You know what’s funny about this conversation is my class has evolved so much in the last decade. So I’ve been running this thing for 13 years now. And in the beginning, I just talked about everything that I used and all the tools. And I still do that. But then came this wave of sign ups of people who didn’t have any money and they were bootstrapped. So I started putting all this content out.

12:39
on how to run the store on the cheap, but it requires more labor and it sometimes requires more technical know-how, which opened a whole nother can of worms, right? Yeah, that was a bad idea. If you’re willing to learn, I mean, that’s the way to do it on the cheap. Like I don’t spend any money, right? On the tech stuff. But I’ve learned all that stuff. Kind of like this printer, which I just took apart over the last week. I don’t want to pay for servicing, so I learned how to fix it myself. But you’re right.

13:08
probably was, ended up being a bad idea. Well, because you end up providing way more tech support for people than probably you want to invest in. It’s correct. Well, I think people just underestimate what they’re willing to learn. They’re all enthusiastic, like, hey, I’m a quick learner. I’m pretty tech savvy. I use a computer every day. And then what defeats them is, how do I add a

13:36
Where’s the login page? Yeah, know, honest, I mean, we’ve said this so much. The thing that separates people, successful people from people who don’t get started is the willingness to do the work. Right. And I don’t necessarily know if it’s based in money. Right. Because we both know people who were, I was just, I’ve been talking to Jim Wang lately. He and I have been on a little TikTok.

14:04
journey. His TikToks are pretty good. His TikToks are great. I told him, I was like, you’re going to destroy Steve Chiu. You’re going to become the number one Asian. He’s not because I’m just going to steal his content and post it on my own channel. But you don’t have that low Jim Wang voice. That’s true. That’s true. Jim Wang’s voice is like the catalyst for his fame, I’m sure. But like, Jim Wang’s a similar situation to you, right? Like he started bargaining when he worked at Northrop Grumman. I think that’s where he worked. Had a great job, was very successful at work.

14:35
started as a hobby business. But here’s the thing with Jim, and Jim is not overly hardworking. Jim is not, wouldn’t, Jim He’s like the antithesis, I would say, of overly hardworking. But he’s very strategic with what he does. If he’s gonna spend time on something, he’s very strategic with his time investment. We were talking about this last night about, I was like, why aren’t you putting your TikToks on YouTube shorts? I was like, you’re just basically gonna double dip. The content’s really great. I think it will perform well.

15:02
You were just talking about that kind of stuff. And he’s like, well, I don’t really want to do any extra work. And I was like, oh, I hear that story every day from Steve, you know. But he built Bargaineering, you know, because he was very strategic with what he did, even though he didn’t dislike his job, he wasn’t miserable. But what he loved, I think about the personal finance stuff was one, it seemed like easy money, which it was back then. And then two, like the community around it, right? The friendships that he made.

15:29
the challenges of the things that he was doing. So he was very into SEO, he was very into A-B testing. And so I think he found that very challenging and exciting. So it fueled him to keep going and continue to build this very, very successful website. And then eventually quit his job, sell the website and basically rinse and repeat. And I think that stuff matters, right? Like is what you’re doing challenging or just frustrating? So we know a lot of people who get started and they just…

15:58
They’re not challenged, they’re frustrated, right? They don’t know how to do something, they can’t figure it out. The website doesn’t look how they want it to look. And so they get frustrated and they quit. Versus a challenge of like, I wanna learn more about A-B testing, I wanna figure out which page is gonna convert better, and then when I figure that out, I’m gonna make more money. So it becomes a challenge versus a frustration. And I think it’s all about how you frame things and how you look at things that will then propel you to keep going.

16:28
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be attained at mywifequitterjob.com slash free.

16:57
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

17:09
I had to play these mind games with myself actually recently where I was like, I really don’t want to go in and debug this stupid printer that’s broken. And then I had to reframe it. And I kind of got this from Michael Hyatt’s book. Like, hey, I get to work on this cool new tech that’s going to let my kids print whatever they want and everything like that and make money. And that got me excited to work on it.

17:37
How important do you think it is, is it for someone to actually really love the product that they’re selling?

17:45
or be really into the, just the niche. I don’t necessarily think you need to be in the niche. If you’re not into the niche though, you need to be into the process. Yeah. So maybe you don’t, maybe you’re selling jewelry boxes on Amazon, right? Like, and you don’t care, you don’t wear jewelry. It’s not a big deal. Like you don’t care about jewelry boxes at all, but you love.

18:06
the strategy of Amazon. You love listing optimization. You love PPC. And there are people that do, right? I mean, I think about Brandon Young, right? And his wife. They’re so into this stuff. They just think it’s the greatest thing ever. So they could sell anything and they would still think it’s a fun thing to do. However, if you don’t love all that side, then you really have to love what you’re doing. And I would say that’s where I came, that was my background, right? I did not love the tech side of things. I did not love

18:35
trying to figure out WordPress when I first got started, but I did love sharing all these home hacks with people. It gave me a lot of pride and sense of accomplishment when someone would email me and say, I got my grocery budget down $200 a month and we were able to pay off our credit card debt. Then it made when I was in WordPress trying to figure out how to move a widget in my sidebar and I was super frustrated.

19:00
I was like, if I can do this, then someone else is gonna be able to pay off their credit card debt and it’s gonna change somebody’s life, right? And so I don’t think it has to be life changing, but that’s how I motivated myself. It’s like, if I can do this and I can reach more people, I can help more people, and then it’s worth the pain that I’m feeling. Oh, and by the way, I also got to take my family on vacation because of the money I made. I think the product doesn’t matter at all. I think it does to some extent.

19:28
I mean, as long as it’s a good product and you’re proud of it, I think that’s all that matters. Because it’s the people who really love their products and aren’t willing to do the process work that are probably the most problematic in class. people who are really interested in learning, like how to run ads, conversion optimization, email, and all that stuff, it almost doesn’t really matter what they sell because they’re going to get the process right.

19:56
And if you understand the process, you can pretty much sell anything. I do agree with that. And that’s what I felt like I’m not interested in handkerchiefs. I’m interested in the stuff that was. Yeah, you already know that. You already know that. But the process is cool and it can be applicable to anything that you ever do. I know, but I think the rub comes from people that aren’t into the product and struggle with the process. And then there’s zero, zero motivation to continue.

20:26
Well, yeah, I mean, if you’re not interested in either, you’re screwed, right? But but like they if I were to choose, though. Yeah. But I think there’s a lot of people. Let’s just talk e-commerce because that’s a much easier path. So someone does product research, right? They’re completely agnostic on what they want to sell. They do all the product research and they find an opportunity in selling Stanford football helmets. That’s what’s sitting behind you in your video. And so they know there’s this great market for Stanford football helmets. But they they went to, you know,

20:55
Harvard, they don’t care about Stanford, right? It’s not even applicable to them. And then they get started and everything is hard for them, right? Shopify is hard, ads are hard, setting up their Calavio account is hard. Then it’s like, they don’t care about Stanford and they’re struggling through the process. There’s nothing to keep them going, except, like think about you, you’re a former Stanford football player.

21:19
You you went on a full ride, you’re the top rusher for the records and you want to sell this cool Stanford product. If you struggle in the tech side, then like your motivation of selling it just can kind of carry you through some of that, I think. Not always, but I think there has to be something that pushes you through. Yeah, I mean, I wasn’t excited about handkerchiefs maybe I’m not the best example of this, but in the website stuff, I had to just learn from scratch, really. I have the technical background for it.

21:48
But wasn’t But most people don’t. But you, see, you can’t use yourself. Okay, let’s use someone else. You love pain because you’re Asian. I love figuring out eventually how it works because it’s satisfying at the end. It always sucks in the middle. It’s always, it’s almost like running. memories of your childhood. It’s like running. I hate the running part, but the after part feels so good.

22:16
It’s like any type of exercise. really sucks in the middle. And then once you’re done, you’re like, oh, I feel so much better. I’m trying to think of an example that I’ve interviewed on the pod or whatnot. But I would say a lot of the students who do well, it doesn’t really matter. It’s kind of like a business transaction, what they sell. Yeah. You know, it makes sense from the numbers perspective, and they’re willing to learn the process and then they do well. And I don’t want to bring up engineers again, but like the best students

22:45
also are ones that they just go for it without, without doing much research. Yes. I’ve had students go in without any money where, and I had her on the podcast before where she didn’t even have any money for the product. So she took pre-orders saying it was going to be delivered in like six weeks and then made the order. Yeah. After she collected the money, which is a pretty brilliant way to do things. Cause you already know that there’s demand and people are willing to pay you upfront for it.

23:16
Yeah, so I would say, I don’t think money matters at all. I think the deciding factor is your internal will. You can be, because we know people who are very successful, you, Jim Wang, you know, we can think of a lot of people, right? Those are the only two that are coming to mind right this minute. like, you know, I know a lot of people who started out successful and then continued.

23:44
to be successful with starting their own thing. But then I can also name a ton of people who started with nothing. Kim Sorgis. Kim Sorgis literally spent her grocery money to come to a conference to learn how to get a blog started. Bob Loddick, right? Literally broke down to his last time. Kyle Taylor, Penny Hoarder. Literally on the struggle bus ends up.

24:11
building and selling a website for a ton of money. So like, there’s buckets of people that do the same thing. I think about our friend Liz Saunders who like, was divorced, three little kids and was like, I’ll work at a bar to do this. And ended up going from like, getting gig to gig to gig to giving herself the ability to now launch her own software tool.

24:38
Right. And she just did the process. Right. But she was like initially she’s like, I will wait tables if that’s what it takes for me to get to the next step. Right. So there’s something inside you that’s like whatever it takes, I will do to make this succeed. And it doesn’t matter if they started out with a lot or they started out with a little. I think it’s all internal. I mean, if the will is there, I think it’s better if you have money. Yes, like a stable job. that it’s the it’s It’s the husband advantage.

25:08
Right? Like you can, you can just go and do whatever and you’re fine. But you’re probably going to have more of a will if you’re like down to your last dollar, right? Because it’s do or die. I don’t know. I don’t know about that. Like, because I also feel like why are you down to your last dollar?

25:25
I can’t answer that question. Why are you down to your last dollar? Because you don’t work hard or because you had an unfortunate turn of events? Like I know a lot of people who just had an unfortunate turn of events, right? Like they got a divorce or they had a medical situation, right? There’s people that literally just have bad luck, right? They have a situation in their life or multiple situations and, you know, they end up in a place where they don’t have, you know, they’re not in a good place financially.

25:53
There’s also people that just get really fortunate, right? Like they stumble into a job, it ends up being amazing. They work hard, but they kind of rise quicker because the situation just aligns for them. Yeah. I think, yeah, the people who succeed have a reason, a really strong reason for them to actually need to make it work, so to speak. Yeah. Let’s switch gears and talk about another aspect that I was just thinking about too with students in the class.

26:21
Is it better to be the visionary or an integrator? Which skill do you think is more useful? Integrator, 100%. I was on that trail, but there’s a lot of integrators in the class. Great at putting up the website, getting things up and running, but then they’re lost. They can’t figure out how to market the product. They don’t even know why they chose the product in the first place, but they did everything else right.

26:53
And everything’s working. The visionary, though, is that they have these great ideas and they can’t implement them.

27:01
But you can hire someone to implement them, You can. Whereas the integrator can get everything done, but they don’t know what to do.

27:13
I don’t know. I would vote integrator. Really? I would because I don’t want to call the student out, but there’s I don’t want to call this person out. Their name rhymes with. And this is like fresh in my mind because I just spoke to this person, but a beautiful website, everything implemented, email forms, everything. But I remember when I got on the console calls like

27:43
This isn’t going to work. Sites beautiful. You did everything right. But just what you chose and the way you’ve you’ve framed it on the website and how competitive it is. And I think you need to start again. I didn’t say that exactly, but I think we need to pivot. And it’s because like the vision wasn’t there on what the business was supposed to do or how it was going to make money. But everything else was there.

28:14
Do you think you had a vision when you started Bumblebee? I didn’t have a vision, but I had a plan, which is the same as a vision. My vision wasn’t to bring joy through handkerchiefs to the world. No, you want to bring tears. It was, I’m going to try this. If that doesn’t work, I’m going to do this. If that doesn’t work, I’m going to do this. Ironically, none of those things that

28:42
were part of my original plan actually ended up working well. It did for a little bit get the first couple sales, but I don’t know. think having the plan is important. See, I don’t see visionaries as having plans. I see them as having ideas.

29:00
Maybe we’re not, maybe we have two different So what’s your definition of visionary? My definition of a visionary is an idea person. They have lots and lots of great ideas, but they cannot get started.

29:15
Okay, I guess my definition of visionary is someone who has a plan, they just do not know how to execute it. Yeah. Right.

29:30
I just know so many visionaries that don’t execute. I probably have a lot of bias. Does that have to do with the will, like we just discussed earlier, or the fact that they just can’t get anything working by themselves? I think inherently visionaries struggle with the implementation. Yes, but I think the advantage with the visionary is they can just hire people. They could just throw money at the problem. If they have money.

29:59
You got to be a visionary with money. You can’t be a brute visionary. Whereas an integrator, what are you going to do? You already know how to do everything, but if you don’t have a plan, then you’re screwed. You can’t throw money at that. I guess you could, I guess, hire someone else’s idea. You’d rather be an integrator. Interesting. I don’t know. I feel like of all the consults that we’ve done and all the people that we’ve talked to,

30:29
for most people, see, Timmy, I don’t know. I don’t know, I don’t know. I feel like most people struggle getting things actually executed. I actually had the opposite opinion of the consults that I’ve done, and I do a lot more outside of the class that we run together. It’s that people just can’t figure out what they wanna do, what they wanna sell.

30:57
They don’t have a plan, like who’s a target customer, which is one question I asked in my last consult and they’re like, I have no idea. I’m like, well, that’s a problem. Who are you going to sell this stuff to? I want to be on a consult with you where I’m not on it and I can just listen in the background. No, I’m very nice in the consults, but I make suggestions. Anyway, if you don’t know what you’re to do, that’s a bigger problem than how you’re to get it done.

31:27
Well, let’s take you, like before you became all technical and everything, you were not really an integrator. But I was not. You knew kind of what you wanted to do and where the content was going to go. And you got it done. You hired someone, right? You had this guy on retainer. can’t remember his name all of a sudden. Yeah, And I’ve used Grayson too, yeah. I agree. agree. But I think I think.

31:56
My superpower is that I’m a huge risk taker when it comes to business stuff. I will start anything. I will try anything. I’m not afraid to do much when it comes to business. In life, totally different story. But in business, I’m very, very fearless. And I think that’s my, so I get in over my head all the time. I’m like, can figure this out. I’ll do this. I have no idea what I’m doing.

32:25
So I don’t know if that makes me a visionary or just stupid. Probably a little of both.

32:33
See, I think we all want what we don’t have. So for me, I feel like my integration skills are very strong. They are. My visionary skills not as strong. And in fact, what I find myself doing a lot of times is looking at what’s working for other people and trying to just kind of emulate it in my own way. But I never come up with this stuff from scratch. That’s what I said. If you’re an integrator, you can just copy. That’s just not my strength. But you can’t just copy.

33:00
No, it’s not copying. if like, OK, look at Jim Wang, right? He’s a perfect example of this. Like he’s frustrated with Google stuff. And so now all of a sudden he’s like, well, Tiktok’s working for people. He’s literally doing Tiktok’s right. Like that’s not a vision. That’s like, well, this was working for all these other people. I’ll start doing it myself. Like and then he’s he’s willing to do the work and, you know, get on Tiktok. But he has a plan. If you notice that his content, it’s very interesting stuff that has broad based appeal. So he has a plan.

33:30
Yeah. He’s not just going on TikTok and telling them people like what he had for breakfast. Right. I would would watch. was Jim. would watch. But like when but the same thing you’re saying, like when you when you decided to get on YouTube, you were like, hey, YouTube’s working for people. That needs to be my next step. Is that a visionary thing or an integrator thing? Definitely a visionary thing. Like, how am going to make this work? Like, what’s the strategy? OK, I’m just going to modify blog posts and make videos out of them. Right.

34:00
The integrator part is how do I edit the video? What equipment do I get? How do I even produce a video efficiently and that sort of thing? That’s integrator stuff. Just like the pod, remember when we first started, we were having all sorts of sound issues, sound quality issues? Oh yes. That’s kind of like an integrator thing, right? That’s not really like, the visionary part is like, what the hell are we gonna talk about? Yeah, I have no problems with that. Which is more important, right? Yeah.

34:28
Well, I don’t know. Sound quality is important, but yeah, I don’t know. mean, I don’t know. just I feel like you can be either and succeed. I don’t know. definitely can. Yeah. But I’m saying when I get on a call with somebody, I’d much rather be talking to a visionary than an integrator because the visionary knows what they want to do. And then I can just lead them on a path which will probably cost money.

34:59
to accomplish what they want to accomplish, right?

35:03
Whereas like an integrator and maybe integrator is synonymous with engineer in my case, right? They’re like, hey, I’m really good. I’ve been developing websites for years. You I can get anything to work. can write code. I just need to know what to do. I’m like.

35:19
You need to give me some choices or ideas first, right? Okay, this is where I feel I’ve just realized our disconnect with each other on this. To me, integrators do not start their own business.

35:32
Integrators work for other people. And if you have your own business, you need an integrator, right? That should be the first person you ever hire is someone who can get stuff done, right? They go in there, they figure it out, they fix your forms, they clean up your website. And I’m noticing this because I was thinking yesterday, I was like, why do I have so much work for Seller Summit?

35:57
Like I’m just having like the workload is unbelievable right now. And it’s like more so than it’s been in the years past. And I realized I don’t have my overseas VA. Because I- Is that why? Well, she did a lot of the like, check the room lists, check this, like see who signed up, see who’s missing a form, see what, you know, even like the name tags, right? Like go through the name tags and like make sure the names are like.

36:20
correct versus there’s not someone that has a missing first name, things like that. You know what I mean? All these little tedious tasks, she did. She’s done for five years, right? Or however long I had her. She always did those little tasks and now I don’t have her. So I’m like, oh crap, I gotta go check the name tags. I gotta check all this stuff. So I do think everyone needs that integrator or that person that gets stuff done in their business because one, it removes all this kind of mindless stuff from your

36:49
which allows you to come up with these big visions and goals. But to me, if you’re a really good integrator, you should always be working for someone else. You should never try to start your own business because you’ll fail. Okay, so we’re in agreement finally. We are in agreement, but I’m thinking of like the, I guess I’m thinking of, you know, the visionary versus, I don’t know, the other bucket of people. I don’t.

37:14
I just feel like there’s these people that like have this idea, but they can never execute because they always come up with all these problems of why it won’t work.

37:22
Right, that’s the over-thinker. Okay, yeah, I guess that’s what I’m thinking. The two things we talked about today kind of tie together in a way. One, you have to have the will and a reason to follow through. If you have this cushy job, then you’re having a grand old time, you’re taking vacations. You don’t want to not take vacation. Having a job is great. I actually kind of miss it sometimes because I was at work and when I was not at work, I didn’t think about work at all.

37:49
That is definitely the thing. I’ve never had a job, so I don’t know what it’s like to do that. But I often think about how nice it would be to come home and not be like, oh, let me, like last night I was going to bed and I was like, oh, I need to put a video up for the video challenge. So I’m editing a video at like 930 in bed, right? Like I gotta put my video up. Like if I…

38:15
If I worked for marketing for some company, I would literally just come home and not care about it at all until nine o’clock the next day. I wouldn’t check anything. I wouldn’t care. I wouldn’t be answering seller summit emails because people didn’t book their hotel room. I just would be like, yeah, too bad, so sad. I envy that some days. That was my life. I’d go come back weekends. I didn’t even think about anything.

38:44
I just slept in and whatnot. And now I’m always thinking about stuff. But I love my job too. But the one reason why I left was, aside from the fact that I wasn’t doing anything towards the end and I got called on it, was that just numbers didn’t make sense anymore. Yeah, for sure. And when I think about, oh, it’d been so nice to have a nine to five. And then I was like, well, let’s see. On Monday I…

39:12
took off in the middle of the day to get my kid their driver’s license. On Tuesday I had to take off to go to an appointment. Next week I gotta go to a preschool graduation. It’s like all these things that I just get up and walk away. I don’t care, right? And in my mind the trade off is well maybe I’m editing a video at 9.30 at night but is that really that hard? No, it’s not. And is it worth the trade off of being able to get my kid their driver’s license? Yeah, for sure. So yeah.

39:41
The trade off is worth it for sure, but I do envy people that don’t think about work 24 seven. So here are the rules for success based on our discussion today. When you have to have the will or a reason for you to just follow through. Number one trade in my book at least is being willing to follow through and just being willing to figure out the problems as they come. You have anything to add to that before I move on?

40:09
Yes, I would say if this is your struggle, there are two amazing books written by John Acuff. One’s called Start and one’s called Finish. And they are probably the two best books I’ve read on the topic. I know you’ve interviewed him last year. But if this is where you struggle and you overthink and you don’t follow through or you get halfway through, his book will speak to you.

40:34
What’s ironic is a lot of people don’t finish books. So I wonder if like, do you get the gist out of the finished book before you even finish that book? I didn’t finish the finished book. I’ll be honest. But I did finish Start. And I think for the people that we talk to a lot in the courses is Start is a great book for people because so many people have so much self doubt and overthink and overthinking everything about it. Like that book, even if you have to read one, read Start.

41:05
Okay. And then the second aspect is that you don’t need to understand how to implement everything. You can be the visionary and then there’s so many resources out there now that will help you do the integration part. Just look at Fiverr, look at Upwork. Most people are not like me, which is why I have problems sometimes displacing that because I don’t like to depend on anybody.

41:32
I want to figure it out and whatnot, I don’t have to pay anyone. Yet someone’s remodeling your bathroom. That’s true because I have no desire to learn that. I think take advantage of what a cool time to be able to be in business. Take advantage of AI tools, take advantage of Fiverr, take advantage of Upwork, take advantage of overseas VAs.

41:59
There are so many things that you can do that are cost effective. So even if you don’t have oodles of money and you’re getting started, you can hire someone on a project base from Fiverr Upwork and get a decent product that will take you to the next step. Now, will you might wanna update it in the future? Probably, but it’s gonna get you to the next step. So take advantage of all these things that weren’t even around when we were getting started.

42:29
Hope you enjoyed this episode. Now if you’re looking to join any of my full-blown online courses, head on over to mywifequaterjob.com slash online dash courses. For more information about this episode, go to mywifequaterjob.com slash episode 537. And if you’re interested in starting your own e-commerce store, head on over to mywifequaterjob.com and sign up for my free six-day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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536: US Manufacturing Is NOT Dead! How To Make Textiles Profitably In The USA With Annette DeLancey

536: US Manufacturing Is NOT Dead! How To Make Textiles Profitably In The USA With Annette DeLancey

Today, I invited my friend Annette De Lancey on the show to talk about a question that I literally get asked at least once per week. How can you source from the USA and still remain competitive from a pricing stand point?

In this episode, Annette outlines the exact process of prototyping and manufacturing textiles in the USA through her new company, She Makes Products.

What You’ll Learn

  • How to quickly prototype a textile product
  • The pricing difference between the US and China
  • How to take a textile product from conception to production
  • Check out Annette’s service She Makes Products

Sponsors

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Transcript

00:00
You’re listening to the My Wife Quarter Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now, today I invited my friend Annette Delancey on the show to talk about a question that I literally get at least once per week. How can you source from the good old US of A and still remain competitive from a pricing standpoint? So in this episode, Annette and I discussed the process for prototyping and creating textile products without going to China. But before we begin,

00:29
I want to let you know that this is the last call for tickets for the 2024 Seller Summit over at SellerSummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, mine is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods

00:58
and not some high level guys who are overseeing their companies at 50,000 feet. Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast, and we sold out every single year for the past eight years. Now if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th May 16th.

01:26
And right now, this is your last chance to grab a ticket. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 38 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book.

01:55
So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now onto the show.

02:07
Welcome to the My Wife Quarter Job podcast. Today I’m really happy to have Annette Delancey back on the show. And last time she was on, we broke down her castcovers.com business where she makes millions selling orthopedic soft goods like cast covers and boot covers. And in that episode, we actually went over her amazing business model where she sells over 2000 SKUs that she manufactures herself on demand. And while she’s still running cast covers, that’s not going to be the topic of today’s episode.

02:37
Instead, we’re going to talk about her new business, which is in my opinion, way cooler than Cascovers and I am actually a customer. So in this episode, we’re going to break down her new venture, She Makes Products, where she helps other entrepreneurs bring their textile products to life in the United States. And with that, welcome back on the show, Annette. How are doing? Hi, Steve. Thanks. Welcome back to having me. And it’s great to be here and just talk business. Yeah. Before we talk about She Makes Products, just

03:05
catch us up on castcovers.com. There’ve been a lot of changes all over the industry since you were last on. So about two years ago, I was hit with the what I call the Chinese invasion. And I’m surprised it took that long for them to find my product on Amazon. And because I have the trifecta, I have a easy to ship product, basically about $20 and low entry to barrier. But because the way I had separated the SKUs and the reviews, it wasn’t just

03:35
my arms product, for example, which cover a cast, it was Arms Black and then Arms Red or Arms USA Pride or blah, blah. So it took a while for them to find me and all my different products. And I’m happy to say I’ve done a very good job of keeping on my toes. I’m not going to be cocky or complacent when I get competition. I want to make sure that I have the right product, the right messaging.

04:02
It’s all about USA made. It’s also about caring and it’s the quality of the product. The interesting thing is I do have a challenge, is it’s what gets me up every morning because people don’t, well, we hope our customers never come back and we don’t want them to come back because they’ve hurt themselves. And so we have to do a good job the first time. And so there’s no real repeat business except my B2B channel, which is a totally different channel.

04:31
And but my direct consumer, whether it’s Amazon or whether it’s on my website, it’s very important we do a good job the first time and that time. And if you’re in a cast, it’s a three to six week typically period of time. And if you’re looking in Amazon and you look at my products versus my competition, they may have six items in a package at a reduced cost versus my one at 20. So I have to really

05:00
really sell the benefits and features. And we’ve been able to keep them at bay. And they do nip into my market share, but it just keeps me challenged and the opportunity to show the customers the difference. The quality, our quality is substantially better. And it does make a difference. I can’t change the minds of those consumers that are really price sensitive.

05:27
but the other customers who really want to have a quality American-made product. So it’s been a really fun and challenging time and it keeps me, as I said, on my toes. So that’s very interesting aspect of the world we live in. How important is Made in the USA today, actually? I’m always curious. It has become more and more. And the reason I know that is because on my social media, when I’m not talking about it, people say, and this product is made in the USA.

05:55
And or we get some random phone calls and or email saying thank you for being the USA. Thank you. We just got another one where a woman said bless bless you for your business made in the USA. And it I mean these are random notes that we get from people. I have I did a test once where I had a separate page for a very popular item. One of our colors on our arm cuffs covers and it was.

06:24
did not say Made in the USA. The other page said Made in the USA. It was six to one orders. Wow. Yeah. Okay. Yeah. So that was That was the test. So in my gut, I know that it’s a positive factor that we promote that were made in the USA. We still have to rely on many other things like quality and timing and delivery and the messaging. But there’s no question Made in the USA makes a difference. I’m curious, Annette. So

06:53
Are most of your sales on Amazon now or do you still make a decent amount on your website as well? So it’s a good question. It’s a two factor question. I look at it as number one, top line revenue without a doubt. Amazon is still a majority of sales, which I am consistently trying to bring down. So it’s not such a big egg in my basket. However, my sales on my main website, CastCountriesWithaZ.com.

07:18
the margins are much better. So my revenue margins are better on my main website. So volume, you think commodity product is better with Amazon. That makes sense. Well, let’s switch gears and talk about She Makes Products because I’m actually really excited about this. First of all, describe what it is and then what were some of your motivations for starting it? So She Makes Products is primarily for women product entrepreneurs.

07:44
to break through that six figure revenue barrier profitably so they can grow in scale. And as well as helping anybody in the sewn products and the manufacturing world, just get profitable so they can create what their dreams are. And my tagline is you made a product, so make a profit. And it’s very important and it’s a foundation because I went through it with Cast Covers.

08:13
And I’m so glad we started with cast covers because I almost lost cast covers twice because I was having profitability issues. so once I understood and learned the system through Profit First, Mike Mikalowicz, who has endorsed your book, Family First Entrepreneur. I love that, Profit First, Family First. Nice connection there. It saved my business. So what I wanted to do was really short circuit, short circumvent. wanted to, I wanted to.

08:43
shut down the timing that it takes to learn all of this. And so, and I saw women particularly had an issue because they don’t have the resources. And I’m not talking about just financial resources. I’m talking about support and also just the facts and somebody who’s been down the road before them. So I had an opportunity to start, She Makes Products for a number of different reasons. People started coming to me. And so I helped.

09:12
women product entrepreneurs, and I’ve actually helped a lot of men because She Makes Products can also refer, well, I make products. And the men have really enjoyed it too, and they’re surrounded by women and they love that too. So it’s been a fun venture, but it’s more importantly, I’ve been able to save some businesses. They’ve been able to realize their dreams, bring home money, bring home what their worth is because you should pay yourself first.

09:38
And oftentimes we as entrepreneurs, it’s not just a woman thing, just entrepreneurs have a tendency to put money always back into the business. And we really need to pay ourselves first and remember that we are our key employee. Yeah. So what I liked about your business is you’re into textiles and that’s all we sell. And I’m curious.

10:02
A lot of people have to get their textiles from China because the of labor is lower. However, the minimum order quantities are a lot higher. And I’m just curious, how did you how do you run this business so that the costs are low? And as I mentioned to the audience, like I am a customer and I was actually pretty pleasantly surprised that the costs weren’t completely out of line. Just as an example, you know, our handkerchiefs from China might cost us like 50 cents.

10:28
But if we were to source not from you, but from someone else, it’d be like five bucks per handkerchief. But you your prices are reasonable. How have you managed to do that? That’s a great question. It is really cultivating the talent that I found my sewists and and being able to maintain pricing. I also am in a position because of cast covers where I have the volume to

10:57
get wholesale pricing, very large wholesale pricing. And so there’s some benefits there. I used to have a shop, production shop, and five and a half years ago, for a variety of reasons, I decided to pivot my traditional business model and outsource it. And it has worked really well. There’s a couple of hiccups, but what’s really interesting is I really miss having a shop. And so there’s a high likelihood I’m going to be opening a shop here in San Diego County.

11:25
which is one of the most expensive areas in the That’s why I’m asking the question, because the minimum wage here for fast food workers, I think is 20 bucks, right? Yes. Oh, yes. So I’m so glad you asked this question. So what I did, because I thought there’s just got to be a way to be able to open a shop and give people jobs. I believe very strongly in the culture of an organization and being able to provide jobs and training and possibly be a entrepreneurial

11:54
incubator lab for people that are interested in textiles, particularly for me, with my experience. And so what I have found, and this is really important for all of your listeners, is what you do is you go to the chamber and or your economic development council, local, and you find out if they have subsidies for payroll. And there are programs out there, particularly in high, high wage areas like

12:24
San Diego, they will pay up to, in some cases, up to six to 12 months, 50 to 90 % of their payroll. Because I’m training them. Yes. So check that out, Steve, for your own, because you’re in high rent desert too. Oh yeah, for sure. I mean, we’re in the same state, so. Yes. And I talk about this on, I have a podcast called The Profitable Manufacturer, and I have a colleague, and we’ve talked about this, and there’s…

12:51
There’s a number of different programs that are available. So that’s something else that I would. So that’s how I know that it would be profitable from the beginning. And what’s important is that you have an ascension ladder for your employees so that they can, whether it’s learning how to make patterns, whether it’s learning how to be in the supply chain, there’s a number of different areas that they could go and grow. And those are different career opportunities.

13:20
as well as working in my company or move on. And I like to create culture of where people are really proud and excited to come work and they feel that they’re valuable. Too often in the sewn products industry, it’s a cutthroat industry and they grind them out. And that’s just not how I want my employees to feel. Right. Yeah. I’ve been very pleasantly surprised, one, by the quality.

13:48
And I’m not sure if I’m getting special treatment here, but also the speed of production has been really fast. One, because you’re local and I don’t have to wait for something to come by boat and the minimum order quantities are significantly lower as well. Yes, that’s right. And that’s I think this is really important because as you said, MOQs could be 300 units and this is really hard to do. And I did this at the beginning. had to go. I understand that. And I’ve done it periodically where I have had to do MOQs for other

14:18
parts of my cast covers business. And then I just said, you know, plus not to mention there’s usually issues with the sewing contractors and always the, what do I call it? Unraveling. And I’m using that as a pun unraveling the thread of the dark side of sewing contractors. It is really important to you, if you treat your people well, they will respond in kind. And I have had the same sewing contractors for years. The business has been,

14:48
Cast Covers is 15 years old and I’ve had the same contractors 10, 12 years now. So Cast Covers allows you to have this network and meet the minimums, which allows you to bring people that are reliable because you’ve been working with them for a long time. Yes. So in effect, you’ve kind of parlayed all your work that you’ve done with Cast Covers into She Makes products. It’s like a symbiotic relationship. And that’s the benefit. There’s no question when I help a client of mine, it’s from my 15 years of experience.

15:18
with cask covers. Okay. All right. So walk me through the process of how this works. I’m not sure if I went through the typical process since we’re friends. Actually, it was it kind of the same. So when I find out, first of all, what your goals are, what you what you identify, I also find out what you’re currently paying and what your minimums are. Right. And then when I find out that you’ve high, high minimums, I get excited because I can do, you know, very low minimums and

15:44
You got to have some kind of volume. So if somebody’s listening and say, oh, I want to talk to Annette, there is an element of first a production sample will always cost you more, always, particularly if you’ve never had a product before. But Steve and Jen had products they could send me. And so I saw the quality. saw what they were used to. And can I either replicate it completely or even possibly elevate it a little bit? And so that was the important thing. So I talked about that with my sewist and I have one particular sewist I use for cottons.

16:14
And she’s very, very good. She and another gentleman are very good. And then talking about the costs and that type of thing. And what I’m hoping to do is once we have our run with Bumble Bee Linens, we’re actually going to be able come back to you and maybe lower the cost, which is completely different than most of my character.

16:37
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be attained at mywifequitterjob.com slash free.

17:07
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

17:18
Exactly. Yeah, you just define textiles and what what exactly you help with like do you help with bags or is it mainly just clothing or oh anything textiles anything fabric if there is a For example, I had a company that was a bag company. was a very involved bag company What I mean by that is the bag itself had a lot of components to a lot of different elements to it lots of labor involved and as a result it

17:47
was expensive, but they loved the quality and they decided to go with us. It was a pet company that also wanted to do accessory products. Those also can be the little or tiny products like Barbie doll outfits, things like that. Those are almost always more expensive, like newborn because of the little tiny intricacies that are involved. the fabric, so cottons, twills,

18:17
Spandex, Lycra, think stretchy bathing suit material. All of those, I can handle all of those. I even handle denier, think of backpacks, Do you do microfiber as well? Yes. So what I want to just address in this interview is let’s say I’m completely new, I don’t sell anything yet, right? But I have this idea, let’s say for a bag, and I come up to you, what are some of the questions that would make it

18:45
worth your while as well as mine. Great. Okay. So what I would do is find out A, what are your goals? What are your expectations? Do you have any drawings yet? Do you need tech specs? Do you need a tech pack? Do you need some of the specifications that are typically common in sewing goods industry? Okay. Are you looking for somebody to source fabric for you? Do you already have fabric? Do you have sourcing? That type of thing. So find out a little bit more about the foundational aspects of it. Then how many do they hope to sell? You know, what are they thinking of selling?

19:15
What is their target market? You know, is quality? Is it convenience? What, you know, what are some of the values that they want for their product? And then if we come to a meeting of the minds, then what I do is get a, if they have a prototype, me a prototype. Even if it’s, I’ve had people send me, it’s interesting, paper with tape. And it was a bag. It was supposed to be fabric. And they could have gone to Joanne Fabrics and, you know, picked up some fabric, but they sent me paper with tape.

19:45
And so I got an idea that’s a whole different product because project because you have to start from square one with the patterns and the pattern making. So that’s that’s different. And that would be like a one time fee because once the pattern is made, the pattern is made. Yes. And whether it’s graded and and and the pattern marking and if there’s any sizing elements, you know, scaling of a design, that type of thing. Do you want custom fabric? You know, some customers want custom fabric.

20:15
Let’s come up with a bit. Let’s say I want to manufacture some really simple like a t shirt, but it’s like a special t shirt and I have something I picked up at a store that I say, Hey, take this and what I do what I want is like a pocket here and a pocket there and whatnot. Does that require like a tech pack or visit great question. I just finished a contract with a upstart new apparel manufacturing company was it’s a family friendly so it’s mom and dad and their children.

20:45
clothing line and it’s a t-shirt and had very specialized fabric. They wanted the pocket, a very specialized type of pocket. And the fabric was the issue because it was bamboo and bamboo is very difficult to sew on a consistent basis. Very difficult. They have since moved on thinking, we may not be doing bamboo.

21:12
And just because it is so difficult to and have the pockets, the pockets had to have certain type of darts in it and that type of thing. So yes, I can do that. But that required in that particular situation, because this particular client wants to do really big and go big, they needed tech packs. we made sure my marker and grader, all of that came in, got them their tech packs, and they have it they have it forever now.

21:39
I’m just curious, so for someone who’s just trying to test the market, though, let’s say I just want like a couple hundred units. What is the process involved? Can you just give me a ballpark cost? I mean, it doesn’t have to be an exact cost, but yeah, just to get an idea. Yeah. So let’s forget fabric because fabric makes a difference. Of course. Just labor. Yeah, just labor. Yes. And depending on the size, it makes a difference as well, because you can imagine XXL versus a Tyler T. Anywhere between eight and $12 is the labor.

22:09
Per unit per unit. OK, yeah, and can vary depending on how much is on the T shirt. Maybe it’s without a pocket, you know, but this would be a standard T shirt with a pocket right and size properly. Do you need a tech pack to get started? Absolutely not. OK, no, you what you need is uniformity. So if you have different, let’s say different colors, somebody buys a color and then they like it and then they they come back and buy another color.

22:38
and then the consistency is different, that’s going to create a problem. So the important thing is to find a consistency. So what you want to do is have, you know, get testing done, have your sewing contractor provide some samples of what they’ve done, like at the beginning and at the end of a run without a tech pack. That’s the key. So in order to make, because I know you can get like a t-shirt from China for super cheap to make it worthwhile.

23:07
it has to be a special garment that’s maybe targeting like the mid to high end. Yeah, I that’s usually the way it ends up. Okay. If there’s a custom element to it, you can you can purchase t shirts, for example, in bulk, maybe you put a, you know, an insignia on the on the sleeve. Right? It’s as simple as that is just adding a little label. And because it maybe it goes with something else that you’re selling.

23:36
There’s a lot of things we can do to reduce the cost to get the message out there, to get you out there, to get the traction that you need. But the most important part is that you’ll help with the entire process, right? Absolutely. Vertical integration. I’m sure most people listening don’t even know what a tech pack is. Probably not. And that’s OK. That’s what I’m here for. And a tech pack is typically for larger volume sewing. But there are some sewing contractors that require a tech pack.

24:05
And tech is T-E-C-H. So it’s short for technical pack, P-A-C-K. And basically it shows all of your drawings and specifications. It tells the sewing contractor where to put what. It’s very, very, very technical. Let me just tell the audience, the reason why I brought up prices is because there’s a lot of things to consider where you manufacture stuff. I’ll just talk about my own experiences here. When you go buy something from China, you have to buy in much larger quantities.

24:35
And there’s often lead times. Sometimes our lead times are upwards of four months. And what that means is we have to buy at least four months worth of inventory, probably more than that, right? So that we don’t run out of stock. And that actually ties up our money a lot. Plus we have to pay for shipping, customs and all that stuff. Whereas with what attracted me to you, Annette, was that you can turn things around in weeks, not months.

25:01
And so that means we don’t actually have to outlay all this large amount of cash to buy these large quantities because lead times are significantly lower. Correct. And that actually makes a huge difference that most people don’t think about in their calculations. You actually have to buy 2X what your velocity is so you don’t run out of stock. Exactly. So for someone brand new, it’s actually much more palatable to

25:28
buy in smaller unit quantities with shorter lead times, then place this gigantic order with China that’ll tie up all of your cash for four months. Yes, absolutely. That’s the beauty of the way I am structuring the business. So people can come in and really make a difference, get the traction that they need, see what kind of volume they can do. And then I can help them find higher volume contractors.

25:57
Walk me through that process actually. So when does it make sense for you to look for higher volume contractors and reduce the prices? Depends on the project and the level of SKUs. So for example, I have a client that the one that was mentioning with the children’s clothing company, they have about 12 SKUs, but they have about 1000 units each SKU that they want. And that’s a different level.

26:26
and they can get better pricing different places. And so I help them and it they’re looking at Mexico. That’s a possibility as well as China. The concerns about the geopolitical tensions with China are always an issue. I don’t think that’s ever going to go away. But in Mexico is closer to you can just one of my recommendations for my clients is go visit your inventory and walk the floor of your sewing contractor, wherever it is.

26:57
go walk the floor, visit, you know, and make sure they see who you are. Do it at least once a year. And if it means an overseas trip, it means an overseas trip because there have been so many times that clients have been burned. Yeah. What are some of the other trade-offs that you can think of actually between going outside versus local?

27:24
Because I can only talk about my experience, but there’s people that are contracting in Mexico. It’s fairly local, right? And you can still, you know, I guess, hop on a plane and go over there. What are some of the other trade-offs that you can think of? Well, an FYI, Mexico is considered near shore. Okay. Just FYI. I do have a client who’s actually looking into having the Amish community sell their products also. Here in the States. So that’s another option. They’re usually

27:53
in the, I would say, bags are a great place for them. Twills and cottons are very good, not so much in the stretchy fabrics. But the issue there is typically they don’t have a production floor. They have people in their home sewing the units. But if you have a product, like if you have a bag, let’s say the backpack, and it’s made out of different fabrics, and you give that to one sewist, you give that to another sewist, and

28:21
as long as the consistency and the quality is there, it should be a great way to do it. So anyway, Mexico would be considered near shore. So some of the other benefits and or obstacles, challenges that you need to consider is number one, as I mentioned, the exposure to you as the client, they need to see you in your face and you need to go touch your stuff every once in a while. And I also recommend even if you have inventory and you

28:49
you need to touch your inventory. I’m sure Steve, you and Jen go through and touch your inventory. You have to, you just have to make sure that you know your inventory. Plus if you’re not careful, they’ll slip in thinner fabric. exactly. That’s exactly right. And then you don’t know until you get your container full. So always ask for production. Always ask for production. Never, ever, ever, ever skip that step. You need a protection.

29:18
unit for them to send to you and approve that and then hang on to that. Don’t send it back. Let me ask you this, Gannett. If I’m brand new and I’m coming up to you for help, what are the materials I should already have ready? Ideally? What are the materials that you should have ready to make sure we’re not wasting time? It is to do a prototype.

29:46
So well, if to answer your question, if I understood it correctly, the client customer and their brand new, they really know nothing. They just have this idea. We create a prototype. And so we do that typically with just out of like black fabric or something like that. And then what do you like about this and start working through the different discussion about what are they looking for? That type of thing. And while I’m seeing in brighter colors, I was thinking of different color thread. was thinking, you know, and so this gives them something, something to hold on to and something to look at.

30:14
And then they start, okay, got it. Especially a lot of times people are so unfamiliar with the sewn products that my job is to educate them. My job, if I’ve done a good job, they know a lot more when they’re done and they can have the conversations with contractors when they’re done with me, if they’re ever done with me. Is there a unit expectation? Because I imagine it takes your time as well as the client’s time,

30:40
No, it just depends on the project. There have been projects I’ve turned down because either A, they weren’t formed well enough, the client could not articulate certain questions that I would ask such as, what do you want to do with it? Where do you see it going? How did you get this idea and why? Who do you want to serve? Things like that. If they can’t articulate that, then they’re not ready. That doesn’t mean that they can’t come back, but they need to articulate that.

31:05
This is what I mean by the minimum requirements. So you have to know who your target market is, what you want, and at least have some, it doesn’t have to be exact idea of what you want, but at least in your mind, maybe like a mock-up or a drawing of what you want. I love the one that I got. It was paper taped as a bag. That’s somebody who was really trying.

31:30
and just doesn’t know the industry didn’t know that they could go to Joanne’s or Walmart even and pick up fabric and you know, come up with something. And so I loved that that client, they decided to go a different direction and not doing a bad company. But I loved that client. Yeah, so in many respects, this is the way you operate is kind of like how how I operate, like I have to like the person they have to have make an effort to to do their homework before they come to you and and then you can help them.

32:00
There’s a lit I have a I have an internal litmus test. So for example, on cast covers, I have a b2b channel. And there are you know, I get a lot of inquiries, you know, all the time, but we do have a contact form. It’s wholesale. And it asks very specific questions to vet them, just like you do. And I so I think they might reach out and say, Hey, I’m interested in here’s who we are. And I just and then I wait.

32:28
I don’t respond right away, actually. If they return within another week or two and say, hey, I’m really interested, boom, I jump on it immediately because that means they’re very interested. And because I get too many looky-loos, then I ask them to fill out the wholesale inquiry. if they don’t fill that out, that’s the litmus test right there. And in fact, I had one from Canada.

32:55
And she said, well, I don’t have my business license yet. And I said, well, fill out the wholesale inquiry to the best of your ability. haven’t heard from her. And so I that’s how I let it go. Yeah, that makes sense. Can we talk about your slogan real quick? She makes products she makes profit. Can we talk about the profit side how you help people make a profit? So the slogan is you made a product excuse me, you made a product now make a profit. Right? Yeah.

33:22
So yes, profitability is my key foundation. You must be profitable right from the get-go. And that’s very hard to do when you’re getting started. And I understand money’s just flying out and you just don’t have anything. But the important thing is when you get a sale, your first sale, you have to set aside money for yourself, for the business and the profit. And yes, you’re gonna set aside some for the debt, to serve the debt. And so the profitability, if you’re not profitable,

33:51
You are not in business. And this is going to really set people off on, but it is considered a hobby if you’re not profitable after three years with the IRS. And to be profitable, that means you’re taking care of your financial obligations like your taxes, all the other financial obligations that you have, but you’re also paying yourself a market wage. And there were a few people who, let’s put it this way,

34:21
They were told to not to have a lot of losses and so they could offset that. But the point is, that then they started getting resentful of their business. Their business wasn’t paying them what they’re worth and it’s kind like, why am I doing this? To just offset my taxes? I mean, there are obviously benefits to tax planning, but that’s not what I’m talking about. So the profitability is the key focus and actually Mike McKellwitz has

34:49
coined the term eradicating entrepreneurial poverty. I love that. mean, cause we all, a lot of us when we get started and we don’t know what we’re doing. And I remember when I was making, when I made, I actually got over that revenue barrier of a hundred thousand dollars and then realized, oh my gosh, I’ve only brought $6,000 into the family coffers. This, I knew there was a problem. That’s a problem.

35:16
And I’m sure a lot of your listeners can understand and relate. And that’s what I help people get a handle on, get financial clarity. The system that I also teach is it makes it easy to make decisions in your business because of the way that you categorize your spending. It also allows a really good night’s sleep. So I’m familiar with the textile portion of She Makes Products. Does the profitability aspect

35:45
come also as part of the package? Yes, yes. Absolutely. does that work? Walk me through it. So if you’re an existing, which a lot of my customers come and they’re already existing, I go through their books with them and say, here’s where we need to, and the process is over. First I do the books, I look at the books, we talk about it, we identify what your cost of goods are and talk about the formula, which is ideally five times cost of goods should be your retail price. And so if you’re,

36:14
If you’ve got something, labor materials cost you 10 bucks, you should be selling it for 50 bucks if you’re going to be making profit. We look at everything. We look at redundancies and subscriptions. We look at everything and payroll, everything. And then we put you on a plan to get you to where you want to be. And it typically takes 12 to 18 months. But what’s the best part is once you start seeing the results after three months, you just become so intense about how to make it happen in your business. And again, it’s worth repeating. It’s saved.

36:44
my business twice. this is independent of the textile portion and how you help. Okay. Yes. So you on one end, you help people create their textile products. Yep. And the other hand, you also help businesses that are existing that may not be profitable and you help them become profitable. Yes, exactly. Exactly. And I have a program called She Makes Profitable Products in 90 Days, and I get them set up so they already are they already have a business and it could be

37:12
jams and jellies or can be sewn products. And they learn how to become profitable because they just know something’s not right, but they don’t know even the questions to ask. I think you addressed this in the beginning of the interview. But it’s called she makes products, you do take men because I know a lot of people listening to this. Yes, I do. I love it. I love it. And so she makes products only because the focus was a lot of women don’t have the resources.

37:37
that men do and or there’s some other issues about mindset and deserve and what they the deserving element, the worth element there’s that’s different. But I also I am she makes products because I make products and so I do help men and I help men a lot. All right, let me ask you this question. And I know a lot of people listening are going to be interested in your services. And you only have a limited amount of time and it sounds like this is pretty high touch. So what can people do and we kind of

38:06
touched upon this earlier, what can people do to entice you, I want to say, to spend your time helping them as opposed to someone else? What are some things that you can do to get your attention? Well, the number one thing is come with an open mind and to see what the possibilities are. That’s the important thing. And the fact that you even come and ask, like if you go to my website and set up a 30-minute consultation, which is free,

38:35
The fact that you’ve done that again is another litmus test. It’s like, okay, there’s something there. But to answer your question directly, it truly is, are you passionate about your project? Are you willing to see it through? What do you see the long-term strategy to be? That can change, but the point is, what is your vision? What do you want to happen? And how can I help you make that happen? Because my…

39:02
Salutation on my emails, the way I end my calls with my clients on She Makes Products is your success, my support. That’s what it’s all about. Yeah, I love that. And I can just speak from my own experiences. If someone has like taken the effort to do their homework, for example, I do these one-on-one consults all the time. There’s some people that come and it’s not productive at all because they do any prep work whatsoever. But the people that do do the prep work

39:31
where we can have a really good active discussion about it. That student has become like already in the top tier. whenever they email, I’m always like just quick to answer them right away. Because I know they’re serious. I know they’re driven. I know they’re going to follow through on whatever they do. It sounds like you have a similar philosophy. In fact, sometimes people come to me and say, well, how do I start a business? OK, so that’s a whole different conversation I have.

39:59
do that generally with people. what I say is, number one is, what can you talk about for the next 10 years? With joy. I mean, that you’re really excited about. So for example, with CAS covers, it’s 15 years old. I can still talk about orthopedic, fun and functional products, and I love it. And so that’s what you have to be able to project. Can I talk about this for the next five to 10 years? That would be the number one thing that people can look at is.

40:28
Is this something that, and I understand things change, people change, circumstances change, currently, could you talk about it? Okay, so walk me through. So where should they go? They should go to shemakesproducts.com? Yes, go to shemakesproducts.com. And then my email is annette at shemakesproducts.com. And definitely just in the subject heading, something that gets my attention. Interesting. So you don’t have a form, it’s just send an email to Annette. At this point, that’s correct.

40:57
But after speaking on stage, who knows, maybe I might have a call. Yeah, I have this feeling that the people listening to this are going to be emailing you. And I just want to make sure they’re prepared so they don’t waste your time and they have the best chance of getting your help. Because I’ve known you for a very long time. You’re very thorough in what you do. And the quality of the samples that we’ve gotten for you for our aprons as well as the handkerchiefs have been top notch. Oh, thank you very much. Because of the headaches that I’ve had with China.

41:27
just make it very attractive. The lead times are lower, the minimum order quantities are lower, and it’s less of our cash being tied. Well, it’s also a great way to test a new design, a new style. so you don’t have a huge cash outlay. Maybe you do a test run of a totally different type of fabric or color or something like that. I talked to Jen about that today. Yeah. And even more important to me is that I know you, and if I’m happy with the quality, I know you’ll make it right.

41:56
which is way more valuable to me then. And these are things that I don’t necessarily have with some of my Chinese vendors over there. That relationship as I talked about is vital. And that’s why, you we only have so many hours in the day as you talk about in your book and you got to make it count. Might as well work with vendors and partners that you like. Right. And that you know, have your back. That’s the important thing. And that’s what’s really, really important for me.

42:24
particularly because the way I was treated by many sewing contractors and vendors. Oh, and I don’t want anybody to ever experience that. They can just hear my stories. So if you’re looking to produce a textile product, man or woman, go over to she makes products.com. Is it the same URL if you need a profitability help as well? Same URL? Yes. And I’ll just clarify. So my she makes profitable products in 90 days, which is my my foundational course can be you can make jams and jellies, you could make

42:54
jewelry, you could make Murphy beds and it applies. Absolutely. And then if you’re in the textile industry and you need help, I can certainly help you there. All right, Annette. I will definitely be telling my class members about you as well. Thanks a lot for coming on the show. Really appreciate it. Thank you, Steve. Thanks for having me. I look forward to seeing you soon.

43:20
Hope you enjoyed this episode. Now, if you are looking to make a textile based product in the United States, go check out Annette’s website over at shemakesproducts.com. More information about this episode, go to mywifequitterjob.com slash episode 536. And once again, this is the last call for tickets to the Seller Summit 2024. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to sellersummit.com.

43:48
If you are interested in starting your own ecommerce store, head on over to mywifecoderjob.com and sign up for my free 6-day mini course. Just type in your email and are sent to the course right away. Thanks for listening.

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535: The Death of Google Search: Here’s What’s Happening

535: The Death of Google Search:  Here's What's Happening

In this episode, Toni and I discuss the latest update in a string of Google updates which have upended the Internet.  

And we also discuss Sundar’s latest news release about the future of websites.

What You’ll Learn

  • Why Google search is terrible
  • The latest in a string of Google updates
  • The future of websites

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Transcript

00:00
You’re listening to My Wife, Quit or Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Today, Tony and I are going to discuss some of the Google updates that have been occurring in just the past couple of weeks and the future of Google search as we see it. But before we begin, I want to let you know that this is the last call for tickets for the 2024 Seller Summit over at sellersummit.com.

00:24
The Settler Summit is Deconference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events

00:53
so the Seller Summit is always small and intimate. Every year, we cut off ticket sales in around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now, if you are an e-commerce entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th to May 16th, and right now, this is the last chance to get your ticket.

01:19
Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 38 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book.

01:47
Fill out the form and I’ll send you the bonuses right away. Now onto the show.

01:57
Welcome to the My Wife Quitter Job podcast. Today we’re going to talk about Google search again, because they just rolled out. I don’t even know if it’s the same update, but they rolled out another update last week that that really rocked me for it took me on a roller coaster ride because I woke up one day and my traffic was half on the blog. And then three days later it was back to normal, but it gives me anxiety. My wife quit or Bumblebee or both.

02:26
My wife quit. Bumblebee has been pretty solid. I think e-commerce SEO is pretty stable or it has been pretty stable. Although I do have some terrible sites outranking me now for Bumblebee. My horrific sites that look like they were designed in the nineties. I’m mainly talking about my wife quit her job and the Bumblebee Linens blog actually. So, and you know, because this happened, I started talking to

02:54
a bunch of my mastermind buddies who blog. I actually had drinks with Todd Tressiter who’s in my mastermind group. Oh yeah. Cause I was in Reno this past weekend as you know, and that’s where he lives. I don’t think anyone has recovered from that first update. And if anything, things got worse. So that’s my question for you is I can’t remember, and I don’t track this as much as you do.

03:19
I can’t remember two updates so close together. Is this normal to like have the big update in March and then have another one, you know, four weeks later? There’s been a major update every single month since last, the end of last year. Okay. You just haven’t been hit until recently. I wasn’t hit majorly until recently. Okay. And this came up again, because I don’t know if you’ve noticed, but Reddit has become even more prominent than the last time we talked about it. And I don’t want to beat Reddit to death here, but

03:49
I figured out that Reddit went from the 80th biggest SEO site on Google to the sixth biggest SEO site.

03:59
I also found out, and I wasn’t aware of this, but Google’s actually paying Reddit 60 million bucks to access Reddit’s data. Interesting. AI training. And I’m wondering if there’s some secret side deal where they said, we’ll throw you a bunch of traffic also. You’re wondering. I mean, I don’t know. I mean, my biggest problem with all of this is that

04:25
The content that Google is serving up via Reddit is usually garbage. It’s usually three to four years old. It’s mostly irrelevant. And a lot of times the answers are wrong. it’s not even actually answering the question that you type into Google. You know, it’s funny, I talked to a bunch of other webmasters and I went on a bunch of forums. People are actually giving up this time. Like the SEO landscape is so kind of up in the air right now.

04:53
that people are debating whether to just continue investing in content creation because it’s random now, right? If you have Reddit, Quora, LinkedIn dominating the search results, and this is probably why most people haven’t recovered, right? They haven’t recovered and they continue to drop because those types of sites continue to rise. And I’m sure Google has deals with them because they want their content for AI, right? For AI training.

05:20
And there must be some sort of back deal. And this is all speculation, obviously, but. At what point do people, like not the content creators, but the consumers give up on Google? Because I feel like the search results are really poor. And people that I’ve talked to, people that are not content creators, that are just using Google as a citizen have also been unhappy with the changes. You know what? I remember this happening and maybe history is repeating itself.

05:48
When I was in college, when Yahoo was the de facto search engine, and then Google came, and then Yahoo was gone pretty much within a year and a half, I want to say. Google’s more entrenched because they own Android phones. And I think they’re still paying Apple a god amount of money in order to make search the default. But they’ve been getting a lot of heat. the main, yeah, I forgot his name offhand, but the forward facing guy on Google who replaced Matt Cutts,

06:18
He’s been on Twitter a lot, just answering questions about stuff. then Sundar, the CEO, actually gave a talk on what he views as the future of search. And Sundar didn’t mention anything about Reddit and LinkedIn being the future of search. guess I don’t understand how he could leave that out when it’s so much of what the search landscape is right now, though. Well, so this article that I read about his talk, I didn’t actually listen to his talk.

06:47
But I got the Cliff Notes and there’s so many people covering it. His response actually, basically the question that was asked was, how does he see Google search evolving with AI? And he basically said that Google’s results have been AI for a long time, since 2016. And people always like to think of Google as 10 blue links.

07:16
but it’s really evolved. And he mentioned that when mobile phones became pervasive, that’s when rich snippets came out. That’s when more images came out in the search results. So he claims that Google has been using AI for a long time. And I guess if you think about it that way, it’s true. But what’s interesting about what he said, and I think this has to do with just the backlash in the blogging community, is that he said that AI is not gonna replace traditional search. I don’t know about that though.

07:45
I was thinking about what he said. He said, role of websites remains crucial because it maintains the richness and the diversity of content. The role of websites remains crucial because that’s how AI is getting all their information. I know. AI is not coming up with this on its own at this point. Who knows in the future? It can’t come up with everything on its own. AI can’t cover events and all that stuff.

08:14
can’t remember the last time I actually used Google for information outside of researching what he said in this speech. I actually go to chat GPT now first, ask it for whatever’s going on or whatever question I want. And then I just kind of use search, guess, to double check. To fact check essentially. Yeah, I was actually watching a webinar this morning on, it was an AI webinar, but it was basically,

08:43
fact-checking AI. So it was a content creator who was getting ready to do a podcast interview with someone who’d written a book. And so they were on ChatGBT basically asking for like, what famous people have said things about this book and what, know, asking questions like that. And it came back with like, what if Paltrow said this and Jennifer Aniston said this. But then when they fact-checked that AI basically said, oh, I’m sorry.

09:10
this is what they would have said if they gave a quote for the book, but there’s no evidence that they gave a quote for the book. So anyway, I feel like stuff like that you have to fact check, right? Because basically AI took that to mean, and the prompt was good, wasn’t a prompt that would create a fake answer, but it gave a fake answer based on what someone would say if they did say something kind of thing. I mean, there’s a search engine out there now called Perplexity. Yep.

09:40
that I’ve been actually dabbling with for like the last month or so. It gives an AI response and then it cites sources. it’s kind of a combination of ChatGPT and Google. And maybe that’s what he’s getting at, but he’s trying to reassure all the content creators out there to continue creating content and that websites aren’t going away. The thing is though, when you think about search behavior,

10:08
If you’re gonna search for, like I think about the things that I search for just on regular basis, like how many feet are in a mile, right? Or how many steps do I have to walk to, know, walk, if I wanna walk five miles a day, how many steps is that? know, things like those, or how do I find the percentage of this by doing, you know, like things like that, which is typically what I Google search. I do all of that on ChatGPT because it’s like those things aren’t,

10:37
Like the number of feet in a mile is just a fact, right? There’s no perspective to that. There’s no color commentary. It’s just, it is what it is. Who won the Heisman Trophy in 1984? know, stuff like that. Like to me, that’s where Google’s gonna go away. Because I don’t need the history of the Heisman Trophy if I wanna know who won it in 1994. It’s probably because I got the answer wrong in trivia and I’m irritated or something like that. So in that way, I do think that AI will replace

11:06
some of Google, I feel like where it’s not gonna replace it is, and this is one of the things that was in this webinar that I was listening to this morning was about when you’re making like a purchase decision or you’re choosing to make like a time or money investment into something, people typically invest in people, right? Like why do people have such a loyalty to the brand Yeti?

11:29
Well, one, because they have like superior products, but two, they’ve created this like lifestyle brand, right? So people are connected to that. like when you are creating content, whether it’s for a product or a course or whatever, the content becomes important because that’s where you connect with the people, the brand story, the whole, like I got glasses at Warby Parker the other day, right? And for every glasses you buy at Warby Parker, they donate a pair of glasses overseas.

11:56
Same thing with the sock, right? Doesn’t Tom or Tom shoes does it with shoes? I think there’s another company does it with socks and bombas does it So I think that’s where like the contents not dead because you still need people to know your brand story or your content story But that general information stuff. I don’t know. I feel like that could easily be replaced I mean in the context of ranking and search and no one really knows what’s going on but

12:22
I actually looked at the top 10 and some people jumped ahead of me and I just kind of looked at their articles. There’s really no personal stories there. Yeah. At all. And there’ve been people who have done experiments where they just rewrote like their top posts that used to rank and included stories and really demonstrate their experience with whatever they’re reviewing. And maybe it’s still early, but so far no dice. Like it hasn’t really helped.

12:53
Don’t you think so, like, if you establish yourself as a brand, so let’s just take my wife, quit her job, you’ve established yourself as an e-commerce expert. If I, well, so we know somebody actually who wanted to put up a store website and they actually researched just based on your content, your videos and your blog posts, whether they should go with Shopify or BigCommerce. And they made a decision based on your articles and your videos, not on

13:22
like a wide variety of things. It’s kind of like when I wanna look for a better credit card, I always go to NerdWallet. I don’t Google search that, because I don’t want some random person telling me what credit card to get. Like I like NerdWallet, I trust them. I don’t know why I do, but I do, right? So I do feel like that is an advantage for someone like you, who’s built this expertise and this brand, that people won’t, maybe they won’t even go to Google, they’ll just go to your site directly and then search on your site for information.

13:54
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be attained at mywifequitterjob.com slash free.

14:23
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

14:35
I mean, it’s possible, but it’s funny you mentioned that article. It used to be like number six for Shopify versus Big Commerce. Yeah. And now it’s on like the fifth page. Really? I don’t know what happened. And that one actually has a lot of personal experience stuff in there. And that one, ironically of all my reviews, I think dropped the most, but perhaps it’s probably one of the most competitive ones. Yeah, I’m sure. Because the payouts are so high on that, right? Yeah.

15:02
So I don’t know what’s going on. I actually have not really physically talked to anyone that has benefited from this update. It seems, and maybe it’s because my colleagues are kind of skewed towards personal finance and business blogging, but I think all of them have been knocked down primarily because of the upgrades of Reddit, LinkedIn, Quora, and those types of sites. Have you heard any chatter from like the lifestyle space? Yes, actually.

15:31
One of our friends, one of our frugal blogger, like coupon blogger got hit big time with the update. I want to say probably close to half the traffic. Wow. So yeah, I’ve heard I’ve heard little rumblings here and there. I’m wondering, though, like, let’s just take your big commerce post, right? Because you dropped to page five. Is the is the YouTube video ranking at all in search? YouTube video still pops up from time to time, actually.

16:00
Because I’m- that, you know what’s ironic? Is that YouTube video was back when I was practically reading the blog posts. Because it was one of my early videos. And I was just trying to put out videos the lowest energy way. That video is like the same content as the blog post. Correct. But what I have seen in like my own Google experience is that a lot of times the video will show up well before the blog post. So I’m wondering if, since you have a lot of video content based on

16:30
the very same topics you’re writing about. If your video now, even though you are on number five for that particular article, maybe the video’s coming up in the top, know, because video shows up in the top on the front page. Yeah, you know what’s funny is I haven’t, I didn’t do that search. I wasn’t paying attention to the video. I was just looking for my article and I just scrolled way down. In the old days, and when I say old days, I mean last year, I had the video and the post on the front page. Okay.

16:59
Because what I found, and this isn’t true anymore, but back when Pinterest was getting a lot of favoritism in Google search results, that sometimes I would lose the search result for the blog post, but my pen would show up within the top couple things. So I’m just wondering if the same thing’s gonna happen with YouTube on particular articles, right, where you ranked on the blog, but now you’ve lost that, but your YouTube is still ranking up there in Google search, not on YouTube search. You know what’s funny is,

17:28
I can’t see Pinterest at all. I haven’t noticed Pinterest at all in the search results. It doesn’t happen anymore. It’s not every once in a while. I probably see more than you do because I’m more of a Pinterest user than you are. But it used to be like before 2000. So, know, 2018, 2019. Like if you could get a pin to come up in Google search now, it’s on Pinterest, right? It’s not on your website, but that could really boost a pin pretty significantly. And then, of course, would boost your website traffic as well. So I’m just, you know, my thinking is maybe

17:58
Maybe the silver lighting in this is your YouTube stuff will continue to propel some of those articles that you aren’t on the first page for anymore. Yeah. It’s funny. I just realized how affected I am by Google because during that roller coaster ride, I was like, okay, I’m done. And then it recovered like three days later. It’s like a roller coaster ride. This entire, I would say, last two months. Here are just some other stats that I just kind of picked up. Bing is actually gaining market share.

18:27
on Google by 2%, which doesn’t sound like a lot, but it hasn’t really happened. Bing has not gained market share in a very long time. Have you noticed they’re redoubling their efforts to reach out to content creators? I have noticed that. have gotten emails from Bing. When was the last time you got an email from Bing before 2024? I can think of maybe once when there was some announcement. I probably have…

18:56
three emails from Bing in my inbox right now that I’ve sort of just like, I’ll look at this later, I don’t have time. You know, what’s interesting about this is Bing is also, it also has like the AI built in. Whereas Google has not done that yet. And there was an article that I read that Google was considering charging for the AI experience. Interesting. the cost of an AI query is like an order of magnitude more expensive than just a regular search.

19:26
And it sounded like they didn’t want to fund that because it was like a losing proposition. And then here we have Bing just freely incorporating the AI search results. Not really caring about the money, but Google’s richer than Microsoft, right? Yeah. I mean, this is their entire business. So I don’t see what the issue is. So this is you and I are old.

19:53
I can’t imagine a world where Google is not dominating. It’s been such a part of the internet for as long as I can remember. Gmail, Google search, just everything. But then I bet there’s people out there that are like, I can’t imagine a world without Pan American Airlines.

20:17
Right, or some of these are continental, right, these giants in their own industry, or certain car brands, things like that, where it’s like, this was the top of the top of the top, and now it’s obsolete, right, for a variety of reasons. Could be poor management, it could be unable to keep up with the times, things like that. But to me, it’s like, I can’t imagine a world without Google, but that could very well be the case at some point. I mean, in tech, things fall fast, just like my Yahoo story. Yeah.

20:46
What’s funny is that so Google has SGE, which stands for search generative experience. I don’t know if you ever played around with it. It’s essentially like a chat bot. Okay. In the search results. In the interview with the Google CEO, he clarified that chat bots and SG was different. And that everything that they’ve been working on is there to enhance the existing search. But

21:16
I mean, if you’re just going to get the answer right away, why do I need search? Yeah, I don’t know how to read into this. Maybe he’s just I’m sure he didn’t really talk about anything related to SEO or anything like that. Yeah. But maybe bloggers are leaving in droves, which is why he felt compelled to to do this. I mean, if he really wanted websites to still be around, he wouldn’t be promoting like these user generated content sites, right?

21:41
Except for the fact that if you want to take a full circle, mean, not Reddit per se, but like forums were the original blogs. That’s true. Because I was like, I was a forum queen back before I had my blog. mean, like 2002, 2003, 2004, I was like, had my forum name and you you’re like, I mean, to me, it was like, I was writing blog posts in forums before I knew that you could use WordPress to start a website.

22:10
I mean, if you think about it, go back to 2004, 2005. That’s true. I wasn’t really a forum junkie, but you were posting like full on blog posts on there. Yeah. So I was in forums that were very specific to my life. So I was in a lot of homeschool and homemaking, homesteading forums. So someone would go on there and say,

22:32
I can’t find a math curriculum for my kid. They can’t seem to learn their addition facts, right? And so then I would go in there and I would write eight, nine paragraphs of like, well, I tried this and this is what I saw and then we did this and then this something, I have a son that’s dyslexic and this, and I would write basically blog posts. And that was what kind of fueled me to start the blog because I felt like I’m writing all this content in here in this forum and then it’s getting lost, right? Because in forums you get threads and everything just it’s.

23:00
Back then, forums are so much better now, for search, you know, to search in a forum for something, but like back then they weren’t. And I was like, well, wouldn’t it be cool if I could just put this article, you know, put these things that I’m already saying on a website. And then when my people in real life ask me these questions, I can just point them to the website as opposed to like going, well, I put it in a forum, you know, dig down three sub forums and you can find it. I mean, I think that’s how a lot of people like that got started when I did.

23:29
they were forum people before they were bloggers. know forums actually used to show up in the search results once upon a time. A long time ago. And I guess Reddit has displaced the forum, but I’m wondering why Google isn’t bringing forums back if real content is actually making a comeback, right? Here’s the problem that I see is that I feel like today, and I’m just gonna get so much hate for this.

23:56
Like I felt like when I was in forums, you know, 20 years ago, the information being shared was really good. And now I feel like anybody with five minutes of free time is in there spouting off some idiotic, you know, position on something. I just don’t feel like they’re the same as they used to be. I feel like before, and I think there are still forums, like my brother’s in some discord groups for like tech and AV. And I think there are still places like that where the information is really good.

24:25
But then I think you can get on, you know, some of these Reddit threads and it’s just like it devolves so quickly. And the information just isn’t the quality that it that I remember it being before. And there’s so many people being paid to post stuff. So this is what happened the other day on one of my team of videos. I’m almost positive now. I’m like 99 percent sure that team is paying people to leave comments, positive comments on videos and stuff. So this guy.

24:53
went on my Tmoo video and he said, I’ve been using Tmoo for many years now. And it’s been rocks. I’m like, Tmoo has only been around since 2022, the end of 2022, right? I’m like, okay, you screwed up on that one, buddy. Well, Tmoo is using AI to generate comments to have people post. So it’s probably like wildly inaccurate. I guess the real question that came out of this and this was a discussion among my mastermind group.

25:23
Is blogging still worth it? Like should you invest all this time and money into blogging with all these changes in AI? Google not even knowing what the heck they’re doing. The consensus actually of the guys, and we’re having a live Mastermind meetup at some point this year, the topic’s gonna be alternatives to Google. And we’ve just been realizing how reliant we’ve been on Google. mean especially in these, so the members of my Mastermind group,

25:52
primarily are affiliate marketers. So what they do is they just try to rank a review and search. And then whenever someone signs up for something, they get a huge cut. And that’s worked. I my buddies are making millions. Yeah, for like over a decade, millions of dollars every single year, putting out great content. And now that they’ve been getting pushed down by, you know, user generated sites, they’re like, what is the point?

26:19
And then there’s still some sites like the big ones like Nordwallet that you mentioned that still kind of dominate the search results. But for the most part, all the medium sized guys have been pushed down. So this is where I see the adaptability of people and the ability to pivot becomes such a valuable skill. So let’s talk about two of our friends that started out as bloggers. First of all, let’s talk about Tiffany Ivanovsky.

26:49
Right? She started blogging sometime around the same time I did with a deal blog, right? Telling people how to use coupons, know, how to shop the sales. Her husband had a blog, how to get deals at Walmart. They did that for probably six or seven years and made full time. You know, they both had quit their regular jobs, all that stuff. But then, you know,

27:12
at some point they pivoted, right? And they got into like a network marketing company, which they then sold clothing online, but they leveraged the audience that they built from the blogs to launch this network marketing with the clothing. that happened, that went on for a couple of years. They took what they learned selling clothing online and created their own brand, right? Their own shop, even manufacture some of their own clothing, right? And now they have a multimillion dollar business, more,

27:41
more successful than they ever were at blogging, although their blogs were very successful, right? Completely shifting. Another person, Jamreel, started as a, a homeschool site, right? How to get homeschool deals. Did that, sold that site, leveraged it, started writing about, she has a lot of kids, so she started writing about how to bulk cook, right? How to make all these things. Started a YouTube channel way before most people were taking YouTube very seriously, right? Now she has a whole suite of digital products. Her YouTube channel is wildly successful.

28:11
You know, so she pivoted from initially starting about talking about how to get homeschool products for inexpensive to now she’s this big time YouTuber. Same with our friend Leslie Samuel. Started out as a blogger, then was a business coach, then pivoted back to YouTube. And he wasn’t talking about business on YouTube, he was talking about science, because that’s his background. He’s built once again a wildly successful YouTube channel, been able to leverage that. So I think the ability to like leverage

28:40
what you build into something else is critical in if you live in the world of like internet marketing. So being able to take what you learn from one thing and leverage it into something else is how you can last for 10 to 20 years. And I was just thinking to myself, if I hadn’t started that YouTube channel, I’d be pretty worried right now. mean, YouTube has been really good. And I think the guys have always been reluctant. Did you see I sent you a TikTok this morning? I didn’t see it. I saw that you sent me one.

29:10
I sent you one because it’s our buddy who would never in a million years go on video and do TikToks. So now they’re doing TikTok. Ready to TikTok. OK, yeah. Right. And you know who I’m talking about? He’s been on the podcast before. yes. But he likes to just hide in the corner and just collect money. That’s generally his personality. But I do feel like I mean, there’s something to be said about I know a lot of the guys in this group, like there’s something to be said about that. A lot of them have sold websites. They don’t have to work again if they don’t want to.

29:40
But a lot of them are still, they’ve built a really great business, but now they’re having the repercussions of all these Google updates, their traffic’s not what it used to be. I mean, one of our friends didn’t build an email list, right, in your group? And it’s like, those things are so important because you just don’t know when, I mean, like,

30:04
We always talk about like, all these bloggers that build their entire business on social media, right? They’re just Facebooks or Instagram hacks, right? And it’s not much different than Google when it comes to it being able to be wiped away in a minute. It’s different in that when you try to build something on Instagram, it’s that constant cycle, whereas Google, it’s a slow burn, right? So you create something, it builds up, that sort of thing. So in that way, it’s different. But at the end of the day,

30:32
you can lose your Instagram or you can lose your Google search, your number one rankings, and you literally have zero control over it. I don’t know these people, but there have been reports of traffic literally going to zero. People posting their search consoles because of some slap from Google. What kind of irks me a little bit is, you know how they’ve been promoting EAT, which stands for Expertise, Authority, and Trust. Yeah.

30:59
I think that’s all gone out the window. I don’t really think it matters. I don’t think so either. Because it’s been promoting Reddit posts from people who have no idea what the hell they’re talking about. Exactly. So Google always says one thing and then they do the other. Yeah. And I think this last slap where they actually manually penalize a bunch of sites. I think that was just a statement to scare people into not using AI to generate the results because I don’t think they can really detect it.

31:29
Yeah, I think they would have trouble. mean, all these search updates that keep happening every single month are probably the result of the fact that they can’t control this and they don’t really know what they’re doing. They’re just flipping dials and whatnot. Yeah, I know. But to me, it’s like this is why having that email list is so important. Having that loyal fan base is so important.

31:55
Because then, even if Google’s not showing your stuff to new people, right, people that are just searching and they land on your site, which is, you know, obviously a pretty important component of this, you still have a group of people that like you, trust you, know you, will recommend you. I mean, I’ve seen people when stuff like this happens, send an email to their list and be like, hey guys, I got decimated by this Google update. Would you please share this newsletter with your friends? Right?

32:23
relying on that relationship that you built with your audience to help you weather these types of storms. Yeah, I agree. Email and SMS are both factors that will reduce the speed of the decline, I would say. Yeah. Because every time you send, you do lose some subs, and so you always have to be replenishing the ones that you lose. Yeah. But yeah, I absolutely agree. I guess even if the entire traffic

32:52
Spigot stopped, I’d probably be okay for a solid year or two, I think. You would be okay. Well, you’d be okay for a variety of but like your YouTube traffic isn’t gonna stop. I mean, what if, remember our buddy Leslie got hacked and lost his video? Yes, but that’s more of an anomaly versus like a global update, right? Correct, yeah. Reddit’s not gonna be at the top of YouTube ever.

33:23
Although all these AI videos seem to be creeping up into my feed that bothers me to no end actually. don’t think that most of them have staying power, especially about the stuff that you talk about. Yeah, they’re not competitors. I’m just saying like, I’m seeing all these AI videos pop up in my feed and I keep, you know what I’ve been doing? I’ve been marking them as spam, but I keep getting them. Interesting.

33:51
I didn’t know you could market video as spam. can block that. Oh, channel? You can suggest, yeah. OK. Yeah. Yeah. And hopefully Google gets the point, but they haven’t. I don’t know. The key point here is I think everyone needs to diversify. Mm hmm. Right. And I think the key to ranking in Google search is really just a long term investment in brand and authority building. Mm hmm. Because there are sites that still rank like I’m still ranking for a bunch of stuff. Yeah.

34:22
It just pains me when I see some no name on Reddit outrank me for something, some person that has no authority and probably doesn’t even know what they’re talking about. Yeah, and I think that does a disservice. I mean, honestly, it does a disservice to the person searching too, right? Because they’re probably going to end up with bad information. It’s like it reminds me of back in the day, like on Facebook, and I’m sure this still goes around. I just don’t see it. like.

34:46
you need to repost this because so Facebook protects your data and if you don’t repost this on Facebook, like I feel like all the people that reposted that on Facebook are reading bad results in Google and getting the wrong information. Yeah, so I mean what I’m doing right now personally is I’m on social media. I actually have a method of posting regularly now both for Bumblebee and I’m gonna talk about this as soon as I get some more data to actually make a presentation of all this.

35:16
But I’m going to report on the results and I’ve, hated social media for a long time and desperate times call for desperate measures. When SEO goes down, it’s time for the tick tock dances. Something’s gotta go back up. I’m always bullish on email and SMS always. And I am staying the course on my content creation for the blog. I don’t think the strategies have changed. Right.

35:43
You want to answer the questions that people are asking online. Really, the only thing that’s changed, at least in my domain, I can’t really talk about yours in the lifestyle space, is that these bigger sites are basically displacing the smaller guys. And by bigger sites, I mean the Reddits and the LinkedIn’s and the Quarers. Like if you add all those sites in there, you’re basically getting knocked down like five or six spots. Yeah. Right. Because there’s always like another informational panel in between there too.

36:12
And getting knocked down five or six spots is actually a big deal in Google search. But in terms of ranking, like I just wrote another article just the other day that went live and it instantly jumped to like number 12 and hopefully it’ll continue to climb. So the strategies haven’t changed. What’s really changed is Google and what they’re favoring. And I have to think that this is going to be some sort of yo-yo effect, right? Like you’re already getting fed up with the Reddit results and whatnot.

36:42
And if it continues on like this, people just aren’t going to use search anymore and Bing is going to get even more market share. Which sounds crazy that we’re saying this, but also we were all using AOL. Yeah. And we talked about Bing a bunch of times already. I can’t remember the last time I’ve even used Bing, but I kind of gave it a try recently and I even fired up my Bing Webmaster tools. Are you even signed up for Bing Webmaster? Yes, I am. That was one of the emails I got. I thought to myself,

37:10
I’m signed up for Ping Webmaster Tools. Like I must have signed up years ago, but I am. Because the Bing search results haven’t really changed. probably like the Google of old. Yeah, yeah. Because they don’t have deals, I guess, with Reddit. I mean, hopefully it stays that way. It’ll be interesting. Like in a year, it’ll be interesting to listen to this podcast and see what’s changed and what stayed the same. Yeah. And actually, you’re not on Windows, right? I’m not. I’m not. No.

37:40
I’m on Windows and every time there’s an update, which probably happens like every month or so, they try to set Edge to be the default search engine. Oh yeah, I do remember that. default browser on the machine. Just for fun, because of all this is happening, I’m a little anti-Google right now. I started using the Edge browser just for kicks. It’s actually faster than Chrome. So Apple does that with Safari?

38:09
every time that’s the same exact, you know, hook. What’s interesting and probably the only reason why, although not every site’s compatible with Safari, which is annoying, but the reason why Chrome has my loyalty is because they have my password saved. That’s how they get you, right? I’m sure Kevin’s rolling over right now in just disgust. But no, like if you think about like the Chrome password manager is…

38:38
Probably, I’m not recommending it for anybody. It’s probably not secure, don’t use it. But for me, there’s no way I would remember my passwords. And so I got an email right before we got on from one of my doctors, like, you have a secure message? And I was like, I don’t even remember being on this site. I mean, knew that I had, but I couldn’t, I was like, thank goodness that Google has my password saved, because I haven’t logged into this site in six months. I have no idea what my password is. So yeah.

39:04
What keeps me on Chrome are the plugins that I use. Jungle Scout, the Helium Test. have all these helper functions. Fluencer Fruit, yeah, that’s all set up. Pinterest has got a plug in there that I use. Actually, those are my three. I’ve got Pinterest, Fluencer Fruit, and Jungle Scout sitting on my browser. So is Google going away anytime soon? Probably not. I mean, they this huge moat. But if they lose search market share continually,

39:32
I mean, that’s their revenue source, right? And once they have less money, and if, let’s say, Bing becomes the dominant search engine at some point, maybe they can pay Apple to displace Google Search. I don’t know. Hope you enjoyed this episode. Now, we’re just going to have to see how all this Google stuff pans out. But at its current trajectory, I think it’s not looking good.

39:58
More information about this episode, go to mywifequitterjob.com slash episode 535. And once again, tickets to Seller Summit 2024 are on sale over at seller summits.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to seller summits.com. And if you are interested in starting your own e-commerce store, head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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Transcript

00:00
You’re listening to My Wife, Quit or Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Today, Tony and I are going to discuss some of the Google updates that have been occurring in just the past couple of weeks and the future of Google search as we see it. But before we begin, I want to let you know that this is the last call for tickets for the 2024 Seller Summit over at sellersummit.com.

00:24
The Settler Summit is Deconference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events

00:53
so the Seller Summit is always small and intimate. Every year, we cut off ticket sales in around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now, if you are an e-commerce entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th to May 16th, and right now, this is the last chance to get your ticket.

01:19
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01:47
Fill out the form and I’ll send you the bonuses right away. Now onto the show.

01:57
Welcome to the My Wife Quitter Job podcast. Today we’re going to talk about Google search again, because they just rolled out. I don’t even know if it’s the same update, but they rolled out another update last week that that really rocked me for it took me on a roller coaster ride because I woke up one day and my traffic was half on the blog. And then three days later it was back to normal, but it gives me anxiety. My wife quit or Bumblebee or both.

02:26
My wife quit. Bumblebee has been pretty solid. I think e-commerce SEO is pretty stable or it has been pretty stable. Although I do have some terrible sites outranking me now for Bumblebee. My horrific sites that look like they were designed in the nineties. I’m mainly talking about my wife quit her job and the Bumblebee Linens blog actually. So, and you know, because this happened, I started talking to

02:54
a bunch of my mastermind buddies who blog. I actually had drinks with Todd Tressiter who’s in my mastermind group. Oh yeah. Cause I was in Reno this past weekend as you know, and that’s where he lives. I don’t think anyone has recovered from that first update. And if anything, things got worse. So that’s my question for you is I can’t remember, and I don’t track this as much as you do.

03:19
I can’t remember two updates so close together. Is this normal to like have the big update in March and then have another one, you know, four weeks later? There’s been a major update every single month since last, the end of last year. Okay. You just haven’t been hit until recently. I wasn’t hit majorly until recently. Okay. And this came up again, because I don’t know if you’ve noticed, but Reddit has become even more prominent than the last time we talked about it. And I don’t want to beat Reddit to death here, but

03:49
I figured out that Reddit went from the 80th biggest SEO site on Google to the sixth biggest SEO site.

03:59
I also found out, and I wasn’t aware of this, but Google’s actually paying Reddit 60 million bucks to access Reddit’s data. Interesting. AI training. And I’m wondering if there’s some secret side deal where they said, we’ll throw you a bunch of traffic also. You’re wondering. I mean, I don’t know. I mean, my biggest problem with all of this is that

04:25
The content that Google is serving up via Reddit is usually garbage. It’s usually three to four years old. It’s mostly irrelevant. And a lot of times the answers are wrong. it’s not even actually answering the question that you type into Google. You know, it’s funny, I talked to a bunch of other webmasters and I went on a bunch of forums. People are actually giving up this time. Like the SEO landscape is so kind of up in the air right now.

04:53
that people are debating whether to just continue investing in content creation because it’s random now, right? If you have Reddit, Quora, LinkedIn dominating the search results, and this is probably why most people haven’t recovered, right? They haven’t recovered and they continue to drop because those types of sites continue to rise. And I’m sure Google has deals with them because they want their content for AI, right? For AI training.

05:20
And there must be some sort of back deal. And this is all speculation, obviously, but. At what point do people, like not the content creators, but the consumers give up on Google? Because I feel like the search results are really poor. And people that I’ve talked to, people that are not content creators, that are just using Google as a citizen have also been unhappy with the changes. You know what? I remember this happening and maybe history is repeating itself.

05:48
When I was in college, when Yahoo was the de facto search engine, and then Google came, and then Yahoo was gone pretty much within a year and a half, I want to say. Google’s more entrenched because they own Android phones. And I think they’re still paying Apple a god amount of money in order to make search the default. But they’ve been getting a lot of heat. the main, yeah, I forgot his name offhand, but the forward facing guy on Google who replaced Matt Cutts,

06:18
He’s been on Twitter a lot, just answering questions about stuff. then Sundar, the CEO, actually gave a talk on what he views as the future of search. And Sundar didn’t mention anything about Reddit and LinkedIn being the future of search. guess I don’t understand how he could leave that out when it’s so much of what the search landscape is right now, though. Well, so this article that I read about his talk, I didn’t actually listen to his talk.

06:47
But I got the Cliff Notes and there’s so many people covering it. His response actually, basically the question that was asked was, how does he see Google search evolving with AI? And he basically said that Google’s results have been AI for a long time, since 2016. And people always like to think of Google as 10 blue links.

07:16
but it’s really evolved. And he mentioned that when mobile phones became pervasive, that’s when rich snippets came out. That’s when more images came out in the search results. So he claims that Google has been using AI for a long time. And I guess if you think about it that way, it’s true. But what’s interesting about what he said, and I think this has to do with just the backlash in the blogging community, is that he said that AI is not gonna replace traditional search. I don’t know about that though.

07:45
I was thinking about what he said. He said, role of websites remains crucial because it maintains the richness and the diversity of content. The role of websites remains crucial because that’s how AI is getting all their information. I know. AI is not coming up with this on its own at this point. Who knows in the future? It can’t come up with everything on its own. AI can’t cover events and all that stuff.

08:14
can’t remember the last time I actually used Google for information outside of researching what he said in this speech. I actually go to chat GPT now first, ask it for whatever’s going on or whatever question I want. And then I just kind of use search, guess, to double check. To fact check essentially. Yeah, I was actually watching a webinar this morning on, it was an AI webinar, but it was basically,

08:43
fact-checking AI. So it was a content creator who was getting ready to do a podcast interview with someone who’d written a book. And so they were on ChatGBT basically asking for like, what famous people have said things about this book and what, know, asking questions like that. And it came back with like, what if Paltrow said this and Jennifer Aniston said this. But then when they fact-checked that AI basically said, oh, I’m sorry.

09:10
this is what they would have said if they gave a quote for the book, but there’s no evidence that they gave a quote for the book. So anyway, I feel like stuff like that you have to fact check, right? Because basically AI took that to mean, and the prompt was good, wasn’t a prompt that would create a fake answer, but it gave a fake answer based on what someone would say if they did say something kind of thing. I mean, there’s a search engine out there now called Perplexity. Yep.

09:40
that I’ve been actually dabbling with for like the last month or so. It gives an AI response and then it cites sources. it’s kind of a combination of ChatGPT and Google. And maybe that’s what he’s getting at, but he’s trying to reassure all the content creators out there to continue creating content and that websites aren’t going away. The thing is though, when you think about search behavior,

10:08
If you’re gonna search for, like I think about the things that I search for just on regular basis, like how many feet are in a mile, right? Or how many steps do I have to walk to, know, walk, if I wanna walk five miles a day, how many steps is that? know, things like those, or how do I find the percentage of this by doing, you know, like things like that, which is typically what I Google search. I do all of that on ChatGPT because it’s like those things aren’t,

10:37
Like the number of feet in a mile is just a fact, right? There’s no perspective to that. There’s no color commentary. It’s just, it is what it is. Who won the Heisman Trophy in 1984? know, stuff like that. Like to me, that’s where Google’s gonna go away. Because I don’t need the history of the Heisman Trophy if I wanna know who won it in 1994. It’s probably because I got the answer wrong in trivia and I’m irritated or something like that. So in that way, I do think that AI will replace

11:06
some of Google, I feel like where it’s not gonna replace it is, and this is one of the things that was in this webinar that I was listening to this morning was about when you’re making like a purchase decision or you’re choosing to make like a time or money investment into something, people typically invest in people, right? Like why do people have such a loyalty to the brand Yeti?

11:29
Well, one, because they have like superior products, but two, they’ve created this like lifestyle brand, right? So people are connected to that. like when you are creating content, whether it’s for a product or a course or whatever, the content becomes important because that’s where you connect with the people, the brand story, the whole, like I got glasses at Warby Parker the other day, right? And for every glasses you buy at Warby Parker, they donate a pair of glasses overseas.

11:56
Same thing with the sock, right? Doesn’t Tom or Tom shoes does it with shoes? I think there’s another company does it with socks and bombas does it So I think that’s where like the contents not dead because you still need people to know your brand story or your content story But that general information stuff. I don’t know. I feel like that could easily be replaced I mean in the context of ranking and search and no one really knows what’s going on but

12:22
I actually looked at the top 10 and some people jumped ahead of me and I just kind of looked at their articles. There’s really no personal stories there. Yeah. At all. And there’ve been people who have done experiments where they just rewrote like their top posts that used to rank and included stories and really demonstrate their experience with whatever they’re reviewing. And maybe it’s still early, but so far no dice. Like it hasn’t really helped.

12:53
Don’t you think so, like, if you establish yourself as a brand, so let’s just take my wife, quit her job, you’ve established yourself as an e-commerce expert. If I, well, so we know somebody actually who wanted to put up a store website and they actually researched just based on your content, your videos and your blog posts, whether they should go with Shopify or BigCommerce. And they made a decision based on your articles and your videos, not on

13:22
like a wide variety of things. It’s kind of like when I wanna look for a better credit card, I always go to NerdWallet. I don’t Google search that, because I don’t want some random person telling me what credit card to get. Like I like NerdWallet, I trust them. I don’t know why I do, but I do, right? So I do feel like that is an advantage for someone like you, who’s built this expertise and this brand, that people won’t, maybe they won’t even go to Google, they’ll just go to your site directly and then search on your site for information.

13:54
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be attained at mywifequitterjob.com slash free.

14:23
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

14:35
I mean, it’s possible, but it’s funny you mentioned that article. It used to be like number six for Shopify versus Big Commerce. Yeah. And now it’s on like the fifth page. Really? I don’t know what happened. And that one actually has a lot of personal experience stuff in there. And that one, ironically of all my reviews, I think dropped the most, but perhaps it’s probably one of the most competitive ones. Yeah, I’m sure. Because the payouts are so high on that, right? Yeah.

15:02
So I don’t know what’s going on. I actually have not really physically talked to anyone that has benefited from this update. It seems, and maybe it’s because my colleagues are kind of skewed towards personal finance and business blogging, but I think all of them have been knocked down primarily because of the upgrades of Reddit, LinkedIn, Quora, and those types of sites. Have you heard any chatter from like the lifestyle space? Yes, actually.

15:31
One of our friends, one of our frugal blogger, like coupon blogger got hit big time with the update. I want to say probably close to half the traffic. Wow. So yeah, I’ve heard I’ve heard little rumblings here and there. I’m wondering, though, like, let’s just take your big commerce post, right? Because you dropped to page five. Is the is the YouTube video ranking at all in search? YouTube video still pops up from time to time, actually.

16:00
Because I’m- that, you know what’s ironic? Is that YouTube video was back when I was practically reading the blog posts. Because it was one of my early videos. And I was just trying to put out videos the lowest energy way. That video is like the same content as the blog post. Correct. But what I have seen in like my own Google experience is that a lot of times the video will show up well before the blog post. So I’m wondering if, since you have a lot of video content based on

16:30
the very same topics you’re writing about. If your video now, even though you are on number five for that particular article, maybe the video’s coming up in the top, know, because video shows up in the top on the front page. Yeah, you know what’s funny is I haven’t, I didn’t do that search. I wasn’t paying attention to the video. I was just looking for my article and I just scrolled way down. In the old days, and when I say old days, I mean last year, I had the video and the post on the front page. Okay.

16:59
Because what I found, and this isn’t true anymore, but back when Pinterest was getting a lot of favoritism in Google search results, that sometimes I would lose the search result for the blog post, but my pen would show up within the top couple things. So I’m just wondering if the same thing’s gonna happen with YouTube on particular articles, right, where you ranked on the blog, but now you’ve lost that, but your YouTube is still ranking up there in Google search, not on YouTube search. You know what’s funny is,

17:28
I can’t see Pinterest at all. I haven’t noticed Pinterest at all in the search results. It doesn’t happen anymore. It’s not every once in a while. I probably see more than you do because I’m more of a Pinterest user than you are. But it used to be like before 2000. So, know, 2018, 2019. Like if you could get a pin to come up in Google search now, it’s on Pinterest, right? It’s not on your website, but that could really boost a pin pretty significantly. And then, of course, would boost your website traffic as well. So I’m just, you know, my thinking is maybe

17:58
Maybe the silver lighting in this is your YouTube stuff will continue to propel some of those articles that you aren’t on the first page for anymore. Yeah. It’s funny. I just realized how affected I am by Google because during that roller coaster ride, I was like, okay, I’m done. And then it recovered like three days later. It’s like a roller coaster ride. This entire, I would say, last two months. Here are just some other stats that I just kind of picked up. Bing is actually gaining market share.

18:27
on Google by 2%, which doesn’t sound like a lot, but it hasn’t really happened. Bing has not gained market share in a very long time. Have you noticed they’re redoubling their efforts to reach out to content creators? I have noticed that. have gotten emails from Bing. When was the last time you got an email from Bing before 2024? I can think of maybe once when there was some announcement. I probably have…

18:56
three emails from Bing in my inbox right now that I’ve sort of just like, I’ll look at this later, I don’t have time. You know, what’s interesting about this is Bing is also, it also has like the AI built in. Whereas Google has not done that yet. And there was an article that I read that Google was considering charging for the AI experience. Interesting. the cost of an AI query is like an order of magnitude more expensive than just a regular search.

19:26
And it sounded like they didn’t want to fund that because it was like a losing proposition. And then here we have Bing just freely incorporating the AI search results. Not really caring about the money, but Google’s richer than Microsoft, right? Yeah. I mean, this is their entire business. So I don’t see what the issue is. So this is you and I are old.

19:53
I can’t imagine a world where Google is not dominating. It’s been such a part of the internet for as long as I can remember. Gmail, Google search, just everything. But then I bet there’s people out there that are like, I can’t imagine a world without Pan American Airlines.

20:17
Right, or some of these are continental, right, these giants in their own industry, or certain car brands, things like that, where it’s like, this was the top of the top of the top, and now it’s obsolete, right, for a variety of reasons. Could be poor management, it could be unable to keep up with the times, things like that. But to me, it’s like, I can’t imagine a world without Google, but that could very well be the case at some point. I mean, in tech, things fall fast, just like my Yahoo story. Yeah.

20:46
What’s funny is that so Google has SGE, which stands for search generative experience. I don’t know if you ever played around with it. It’s essentially like a chat bot. Okay. In the search results. In the interview with the Google CEO, he clarified that chat bots and SG was different. And that everything that they’ve been working on is there to enhance the existing search. But

21:16
I mean, if you’re just going to get the answer right away, why do I need search? Yeah, I don’t know how to read into this. Maybe he’s just I’m sure he didn’t really talk about anything related to SEO or anything like that. Yeah. But maybe bloggers are leaving in droves, which is why he felt compelled to to do this. I mean, if he really wanted websites to still be around, he wouldn’t be promoting like these user generated content sites, right?

21:41
Except for the fact that if you want to take a full circle, mean, not Reddit per se, but like forums were the original blogs. That’s true. Because I was like, I was a forum queen back before I had my blog. mean, like 2002, 2003, 2004, I was like, had my forum name and you you’re like, I mean, to me, it was like, I was writing blog posts in forums before I knew that you could use WordPress to start a website.

22:10
I mean, if you think about it, go back to 2004, 2005. That’s true. I wasn’t really a forum junkie, but you were posting like full on blog posts on there. Yeah. So I was in forums that were very specific to my life. So I was in a lot of homeschool and homemaking, homesteading forums. So someone would go on there and say,

22:32
I can’t find a math curriculum for my kid. They can’t seem to learn their addition facts, right? And so then I would go in there and I would write eight, nine paragraphs of like, well, I tried this and this is what I saw and then we did this and then this something, I have a son that’s dyslexic and this, and I would write basically blog posts. And that was what kind of fueled me to start the blog because I felt like I’m writing all this content in here in this forum and then it’s getting lost, right? Because in forums you get threads and everything just it’s.

23:00
Back then, forums are so much better now, for search, you know, to search in a forum for something, but like back then they weren’t. And I was like, well, wouldn’t it be cool if I could just put this article, you know, put these things that I’m already saying on a website. And then when my people in real life ask me these questions, I can just point them to the website as opposed to like going, well, I put it in a forum, you know, dig down three sub forums and you can find it. I mean, I think that’s how a lot of people like that got started when I did.

23:29
they were forum people before they were bloggers. know forums actually used to show up in the search results once upon a time. A long time ago. And I guess Reddit has displaced the forum, but I’m wondering why Google isn’t bringing forums back if real content is actually making a comeback, right? Here’s the problem that I see is that I feel like today, and I’m just gonna get so much hate for this.

23:56
Like I felt like when I was in forums, you know, 20 years ago, the information being shared was really good. And now I feel like anybody with five minutes of free time is in there spouting off some idiotic, you know, position on something. I just don’t feel like they’re the same as they used to be. I feel like before, and I think there are still forums, like my brother’s in some discord groups for like tech and AV. And I think there are still places like that where the information is really good.

24:25
But then I think you can get on, you know, some of these Reddit threads and it’s just like it devolves so quickly. And the information just isn’t the quality that it that I remember it being before. And there’s so many people being paid to post stuff. So this is what happened the other day on one of my team of videos. I’m almost positive now. I’m like 99 percent sure that team is paying people to leave comments, positive comments on videos and stuff. So this guy.

24:53
went on my Tmoo video and he said, I’ve been using Tmoo for many years now. And it’s been rocks. I’m like, Tmoo has only been around since 2022, the end of 2022, right? I’m like, okay, you screwed up on that one, buddy. Well, Tmoo is using AI to generate comments to have people post. So it’s probably like wildly inaccurate. I guess the real question that came out of this and this was a discussion among my mastermind group.

25:23
Is blogging still worth it? Like should you invest all this time and money into blogging with all these changes in AI? Google not even knowing what the heck they’re doing. The consensus actually of the guys, and we’re having a live Mastermind meetup at some point this year, the topic’s gonna be alternatives to Google. And we’ve just been realizing how reliant we’ve been on Google. mean especially in these, so the members of my Mastermind group,

25:52
primarily are affiliate marketers. So what they do is they just try to rank a review and search. And then whenever someone signs up for something, they get a huge cut. And that’s worked. I my buddies are making millions. Yeah, for like over a decade, millions of dollars every single year, putting out great content. And now that they’ve been getting pushed down by, you know, user generated sites, they’re like, what is the point?

26:19
And then there’s still some sites like the big ones like Nordwallet that you mentioned that still kind of dominate the search results. But for the most part, all the medium sized guys have been pushed down. So this is where I see the adaptability of people and the ability to pivot becomes such a valuable skill. So let’s talk about two of our friends that started out as bloggers. First of all, let’s talk about Tiffany Ivanovsky.

26:49
Right? She started blogging sometime around the same time I did with a deal blog, right? Telling people how to use coupons, know, how to shop the sales. Her husband had a blog, how to get deals at Walmart. They did that for probably six or seven years and made full time. You know, they both had quit their regular jobs, all that stuff. But then, you know,

27:12
at some point they pivoted, right? And they got into like a network marketing company, which they then sold clothing online, but they leveraged the audience that they built from the blogs to launch this network marketing with the clothing. that happened, that went on for a couple of years. They took what they learned selling clothing online and created their own brand, right? Their own shop, even manufacture some of their own clothing, right? And now they have a multimillion dollar business, more,

27:41
more successful than they ever were at blogging, although their blogs were very successful, right? Completely shifting. Another person, Jamreel, started as a, a homeschool site, right? How to get homeschool deals. Did that, sold that site, leveraged it, started writing about, she has a lot of kids, so she started writing about how to bulk cook, right? How to make all these things. Started a YouTube channel way before most people were taking YouTube very seriously, right? Now she has a whole suite of digital products. Her YouTube channel is wildly successful.

28:11
You know, so she pivoted from initially starting about talking about how to get homeschool products for inexpensive to now she’s this big time YouTuber. Same with our friend Leslie Samuel. Started out as a blogger, then was a business coach, then pivoted back to YouTube. And he wasn’t talking about business on YouTube, he was talking about science, because that’s his background. He’s built once again a wildly successful YouTube channel, been able to leverage that. So I think the ability to like leverage

28:40
what you build into something else is critical in if you live in the world of like internet marketing. So being able to take what you learn from one thing and leverage it into something else is how you can last for 10 to 20 years. And I was just thinking to myself, if I hadn’t started that YouTube channel, I’d be pretty worried right now. mean, YouTube has been really good. And I think the guys have always been reluctant. Did you see I sent you a TikTok this morning? I didn’t see it. I saw that you sent me one.

29:10
I sent you one because it’s our buddy who would never in a million years go on video and do TikToks. So now they’re doing TikTok. Ready to TikTok. OK, yeah. Right. And you know who I’m talking about? He’s been on the podcast before. yes. But he likes to just hide in the corner and just collect money. That’s generally his personality. But I do feel like I mean, there’s something to be said about I know a lot of the guys in this group, like there’s something to be said about that. A lot of them have sold websites. They don’t have to work again if they don’t want to.

29:40
But a lot of them are still, they’ve built a really great business, but now they’re having the repercussions of all these Google updates, their traffic’s not what it used to be. I mean, one of our friends didn’t build an email list, right, in your group? And it’s like, those things are so important because you just don’t know when, I mean, like,

30:04
We always talk about like, all these bloggers that build their entire business on social media, right? They’re just Facebooks or Instagram hacks, right? And it’s not much different than Google when it comes to it being able to be wiped away in a minute. It’s different in that when you try to build something on Instagram, it’s that constant cycle, whereas Google, it’s a slow burn, right? So you create something, it builds up, that sort of thing. So in that way, it’s different. But at the end of the day,

30:32
you can lose your Instagram or you can lose your Google search, your number one rankings, and you literally have zero control over it. I don’t know these people, but there have been reports of traffic literally going to zero. People posting their search consoles because of some slap from Google. What kind of irks me a little bit is, you know how they’ve been promoting EAT, which stands for Expertise, Authority, and Trust. Yeah.

30:59
I think that’s all gone out the window. I don’t really think it matters. I don’t think so either. Because it’s been promoting Reddit posts from people who have no idea what the hell they’re talking about. Exactly. So Google always says one thing and then they do the other. Yeah. And I think this last slap where they actually manually penalize a bunch of sites. I think that was just a statement to scare people into not using AI to generate the results because I don’t think they can really detect it.

31:29
Yeah, I think they would have trouble. mean, all these search updates that keep happening every single month are probably the result of the fact that they can’t control this and they don’t really know what they’re doing. They’re just flipping dials and whatnot. Yeah, I know. But to me, it’s like this is why having that email list is so important. Having that loyal fan base is so important.

31:55
Because then, even if Google’s not showing your stuff to new people, right, people that are just searching and they land on your site, which is, you know, obviously a pretty important component of this, you still have a group of people that like you, trust you, know you, will recommend you. I mean, I’ve seen people when stuff like this happens, send an email to their list and be like, hey guys, I got decimated by this Google update. Would you please share this newsletter with your friends? Right?

32:23
relying on that relationship that you built with your audience to help you weather these types of storms. Yeah, I agree. Email and SMS are both factors that will reduce the speed of the decline, I would say. Yeah. Because every time you send, you do lose some subs, and so you always have to be replenishing the ones that you lose. Yeah. But yeah, I absolutely agree. I guess even if the entire traffic

32:52
Spigot stopped, I’d probably be okay for a solid year or two, I think. You would be okay. Well, you’d be okay for a variety of but like your YouTube traffic isn’t gonna stop. I mean, what if, remember our buddy Leslie got hacked and lost his video? Yes, but that’s more of an anomaly versus like a global update, right? Correct, yeah. Reddit’s not gonna be at the top of YouTube ever.

33:23
Although all these AI videos seem to be creeping up into my feed that bothers me to no end actually. don’t think that most of them have staying power, especially about the stuff that you talk about. Yeah, they’re not competitors. I’m just saying like, I’m seeing all these AI videos pop up in my feed and I keep, you know what I’ve been doing? I’ve been marking them as spam, but I keep getting them. Interesting.

33:51
I didn’t know you could market video as spam. can block that. Oh, channel? You can suggest, yeah. OK. Yeah. Yeah. And hopefully Google gets the point, but they haven’t. I don’t know. The key point here is I think everyone needs to diversify. Mm hmm. Right. And I think the key to ranking in Google search is really just a long term investment in brand and authority building. Mm hmm. Because there are sites that still rank like I’m still ranking for a bunch of stuff. Yeah.

34:22
It just pains me when I see some no name on Reddit outrank me for something, some person that has no authority and probably doesn’t even know what they’re talking about. Yeah, and I think that does a disservice. I mean, honestly, it does a disservice to the person searching too, right? Because they’re probably going to end up with bad information. It’s like it reminds me of back in the day, like on Facebook, and I’m sure this still goes around. I just don’t see it. like.

34:46
you need to repost this because so Facebook protects your data and if you don’t repost this on Facebook, like I feel like all the people that reposted that on Facebook are reading bad results in Google and getting the wrong information. Yeah, so I mean what I’m doing right now personally is I’m on social media. I actually have a method of posting regularly now both for Bumblebee and I’m gonna talk about this as soon as I get some more data to actually make a presentation of all this.

35:16
But I’m going to report on the results and I’ve, hated social media for a long time and desperate times call for desperate measures. When SEO goes down, it’s time for the tick tock dances. Something’s gotta go back up. I’m always bullish on email and SMS always. And I am staying the course on my content creation for the blog. I don’t think the strategies have changed. Right.

35:43
You want to answer the questions that people are asking online. Really, the only thing that’s changed, at least in my domain, I can’t really talk about yours in the lifestyle space, is that these bigger sites are basically displacing the smaller guys. And by bigger sites, I mean the Reddits and the LinkedIn’s and the Quarers. Like if you add all those sites in there, you’re basically getting knocked down like five or six spots. Yeah. Right. Because there’s always like another informational panel in between there too.

36:12
And getting knocked down five or six spots is actually a big deal in Google search. But in terms of ranking, like I just wrote another article just the other day that went live and it instantly jumped to like number 12 and hopefully it’ll continue to climb. So the strategies haven’t changed. What’s really changed is Google and what they’re favoring. And I have to think that this is going to be some sort of yo-yo effect, right? Like you’re already getting fed up with the Reddit results and whatnot.

36:42
And if it continues on like this, people just aren’t going to use search anymore and Bing is going to get even more market share. Which sounds crazy that we’re saying this, but also we were all using AOL. Yeah. And we talked about Bing a bunch of times already. I can’t remember the last time I’ve even used Bing, but I kind of gave it a try recently and I even fired up my Bing Webmaster tools. Are you even signed up for Bing Webmaster? Yes, I am. That was one of the emails I got. I thought to myself,

37:10
I’m signed up for Ping Webmaster Tools. Like I must have signed up years ago, but I am. Because the Bing search results haven’t really changed. probably like the Google of old. Yeah, yeah. Because they don’t have deals, I guess, with Reddit. I mean, hopefully it stays that way. It’ll be interesting. Like in a year, it’ll be interesting to listen to this podcast and see what’s changed and what stayed the same. Yeah. And actually, you’re not on Windows, right? I’m not. I’m not. No.

37:40
I’m on Windows and every time there’s an update, which probably happens like every month or so, they try to set Edge to be the default search engine. Oh yeah, I do remember that. default browser on the machine. Just for fun, because of all this is happening, I’m a little anti-Google right now. I started using the Edge browser just for kicks. It’s actually faster than Chrome. So Apple does that with Safari?

38:09
every time that’s the same exact, you know, hook. What’s interesting and probably the only reason why, although not every site’s compatible with Safari, which is annoying, but the reason why Chrome has my loyalty is because they have my password saved. That’s how they get you, right? I’m sure Kevin’s rolling over right now in just disgust. But no, like if you think about like the Chrome password manager is…

38:38
Probably, I’m not recommending it for anybody. It’s probably not secure, don’t use it. But for me, there’s no way I would remember my passwords. And so I got an email right before we got on from one of my doctors, like, you have a secure message? And I was like, I don’t even remember being on this site. I mean, knew that I had, but I couldn’t, I was like, thank goodness that Google has my password saved, because I haven’t logged into this site in six months. I have no idea what my password is. So yeah.

39:04
What keeps me on Chrome are the plugins that I use. Jungle Scout, the Helium Test. have all these helper functions. Fluencer Fruit, yeah, that’s all set up. Pinterest has got a plug in there that I use. Actually, those are my three. I’ve got Pinterest, Fluencer Fruit, and Jungle Scout sitting on my browser. So is Google going away anytime soon? Probably not. I mean, they this huge moat. But if they lose search market share continually,

39:32
I mean, that’s their revenue source, right? And once they have less money, and if, let’s say, Bing becomes the dominant search engine at some point, maybe they can pay Apple to displace Google Search. I don’t know. Hope you enjoyed this episode. Now, we’re just going to have to see how all this Google stuff pans out. But at its current trajectory, I think it’s not looking good.

39:58
More information about this episode, go to mywifequitterjob.com slash episode 535. And once again, tickets to Seller Summit 2024 are on sale over at seller summits.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to seller summits.com. And if you are interested in starting your own e-commerce store, head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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533: Google Is Out, Pinterest Is In: Here’s The Latest On Pinterest With Toni Herrbach

533: Google Is Out, Pinterest Is In: Here's The Latest On Pinterest With Toni Herrbach

Because of the latest Google updates and the constant bugs with Facebook and Instagram ads, more people have started to look at alternative traffic sources like Pinterest.

In this episode, Toni and I give an update on how to leverage Pinterest to drive traffic and sales.

What You’ll Learn

  • The new trends on Pinterest
  • Why Google search is going down the drain
  • How to post on Pinterest to generate traffic

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Transcript

00:00
You’re listening to the My Web Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now, because of the latest Google updates and the discontent with Facebook and Instagram ads, more people have started looking towards alternative traffic sources like Pinterest. So in this episode, Tony and I are going to give an update on how to leverage Pinterest to drive traffic and sales. But before we begin, I want to let you know that this is the last call for tickets for the 2024 Seller Summit over at sellersummit.com.

00:30
The Settlf Summit is a Deconference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet.

00:57
Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast and we’ve sold out every single year for the past 8 years. Now if you are an ecommerce entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit is going to be held in Fort Lauderdale, Florida from May 14th to May 16th and right now this is the last chance to get your ticket.

01:24
Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 38 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book.

01:52
Fill out the form and I’ll send you the bonuses right away. Now onto the show.

02:02
Welcome to the My Wife Quit Her Job podcast. Today we’re going to talk about Pinterest. And the reason why we’re talking about Pinterest is because when Tony and I, were at ECF, a lot of people were complaining about Facebook, Facebook ads, organic. And all of a sudden we found that people were asking a lot of questions about Pinterest and flocking to Pinterest. And it just so happens that she’s very knowledgeable at Pinterest. I know nothing. So I’m not sure what I can contribute to today’s conversation.

02:31
Outside of the fact that I did try an experiment the other day and it crashed and burned. It crashed and burned. What I’ve also noticed is with this latest Google update, which can I just side note and say as a user of Google, it’s driving me nuts that Reddit and Quora are the top five placements for everything I ask Google. 100 % agree. The Reddit threads that it’s giving me,

02:56
are from like four years ago. They’re garbage. The closest one I’ve had is 2021, like as far as like recency and trying to get information. So super frustrating. And people are gaming these Reddit threads now. Of course. So there’s links in there now. I mean, Google’s been screwing up left and right. If they continue to do this, I wouldn’t be surprised if they go under within a year or two, just the search side. Well, which bodes well for Pinterest, right?

03:24
because Pinterest has always said that we are not a social network, we are a visual search engine. So to me, if I was the folks at Pinterest, I would be jumping on this, right, as far as capitalizing on your brand, because I’ve had at least three or four people contact me in the past month after this last Google update, people who relied heavily on SEO to generate traffic to their sites and said, is Pinterest dead? I need help with Pinterest.

03:53
Are you still doing Pinterest? Can I hire you tomorrow? And I was like, Whoa, whoa, whoa. I do email now. Could I just lodge a formal complaint real quick? Yes, you can. So I logged into my Pinterest account after God knows how long it’s been. What? Two years, maybe a year, probably a year actually, because I didn’t remember the password. I had to ask you for it. And it’s changed a lot and I don’t like it at all. Like it took me a whole bunch of clicks. I couldn’t even figure out how to get to my home feed.

04:21
So if you have, yes, if you haven’t logged into Pinterest in the past, I don’t know, six months to a year, and you log into your account, you will be shell shocked at the changes. It’s hard to figure out. I mean, you were funny. You were like, I have some dumb questions about Pinterest. I was like, well, they’re probably not because Pinterest has made so many changes, but you couldn’t find how to create a board. You couldn’t find…

04:43
you know, the pins that you had pinned. And so there’s been a ton of changes to Pinterest in the past, probably 12 months, I would say. So if you haven’t logged on Pinterest or you gave up or you felt like, this wasn’t working for me, I actually would say this might be a good opportunity for you to give it another try. Okay. Why? Because, okay. So the only reason I got back on Pinterest is because I found that short form content is now a thing on there. Yes. And I’m already making short form content every single day.

05:12
for TikTok, Instagram, and Facebook, and YouTube Shorts. So was like, what the heck? I may as well auto post to Pinterest. And my first couple just failed. And my Pinterest account, it’s not big. It’s got 10,000 though, it’s decent. That’s a decent sized account. wouldn’t, I would say people that have two or 300 subscribers on Pinterest would struggle, but 10,000 is a definite, that’s a number that’s substantial. But.

05:39
I only got one view on one of my reels. That doesn’t sound very substantial to me. So let’s, I want to know how to do it and what you’ve been experimenting with. Yeah. So unfortunately I will tell you that I don’t know if you should auto post using repurpose.io. I don’t believe it is like an authorized Pinterest. Like it has access to post, but Tailwind I think is still the only like Pinterest partner, which

06:07
which I think does make a difference in regards to your videos and content showing up in the Pinterest feed. Now, this is not an endorsement of Tailwind. I actually think they’ve lost some of their, know, some of the benefits of Tailwind have gone downhill in my opinion. So this is not an endorsement at all of Tailwind. And you can actually schedule pins directly on Pinterest if you have a business account. So you can schedule, I think up to 100 pins a month.

06:35
Might be a week. I’m not sure which one that is, but I’m sure if you’re on Pinterest, you can check it out. If you have that business account on Pinterest, which you should have if you’re a content creator, you can actually schedule right on Pinterest. So which is, you know, probably what I would recommend doing if you’re just starting out or you’ve had a dormant account for a while. So anecdotally, someone posted in the course Facebook group the other day that if you post organically on TikTok, you have an edge. Yes.

07:05
And back in the day, I know Facebook, that was the case. Yeah. So I think if you use Tailwind, you’re fine because they are the Pinterest partner. But I don’t like sometimes how things get scheduled with them. And I would rather just do it right on Pinterest, especially if I’m scheduling my own content. I mean, it’s just silly. Does that mean I need to hire someone just to manually post these things on the platform? OK, so what I would if I was going to hire someone.

07:32
to do something for me for Pinterest, it would be someone to create the graphics for the pins. Because that’s actually to me what I think is, it does not take long to post and to schedule, that’s actually fairly efficient. And also if you schedule from mobile, you actually get more scheduled pins that you can add. So desktop you have a limited amount, but if you do it through mobile, you have more, which is kind of funny. I don’t like doing a lot of stuff like that on mobile.

07:57
So if I was gonna pay someone to help me with Pinterest, I would actually have them doing my graphic creation over scheduling. So even if I publish a reel and we had this conversation before I hit record, you’re saying that I should put a graphic in front of the reel and you said that was the reason why my reel failed because it was just a big picture of me on the front. Yes. So one of the things that

08:20
people have found, and I don’t have the same type of account that you do the post on Pinterest. So you are posting business content on Pinterest, which can do really well. What doesn’t do terribly well is your face with that type of content. unless you’re like, Marcus. saying like a Chinese face is no good? absolutely no Chinese faces. No, faces in general on business type accounts. Now, if I was doing beauty,

08:47
fashion, hair, obviously those types of things, even some of the travel stuff, that with using someone’s face is fine. Now, however, not a screen grab like you’d see on a TikTok short or a YouTube short, you would still wanna create that graphical image for Pinterest. So faces just don’t perform well in the niches that you’re in. And for me, I don’t post a lot of faces anyway because most of what I’m doing is how to, right? How to…

09:16
make your bed faster, how to get stains out of your clothing, things like that. there’s no, like you wouldn’t see my face, even if it grabbed from a video, you would see like a washing machine. However, I still on mine, I’ve actually been testing this for the past week, doing some with pins, actual graphical pin images that lead, that have a short behind it, or stuff that just is the screen grab. The pinned,

09:41
ones with the images do far better. Like the one, I put up one, the same exact thing, it got 23 views. I put up the same exact content with a pin image, it had 115 views, right? So it’s 4X just right there on the one that I’d set up a couple days ago. So for your stuff, there’s an image that makes sense, right? If you do a recipe, it makes sense to put the picture of the end product. In business, there’s really no such image sometimes. So yes, that’s true. However,

10:10
There’s a lot of things you can do. You can use quotes, you can use just the title, you can use something that would be related to, actually let me pull up your account really quick, I was just on it. I moved off of it to mine, because yours is sad. So the one that you put up, the secret to getting quality products from Alibaba every single time. So I would use that exact same text, right, with.

10:38
maybe the Alibaba logo, if you’re allowed to do that, I’m not sure, in the background or a box or packaging or a storage facility, like a fulfillment type place. Anything related to that, you could use as the background with the text. And I would probably go like, I would experiment with having the picture on the top, text on the bottom, having the picture text overlayed on the photo. You could do it a bunch of different ways. I would also try just a blank background.

11:07
right in the text with no image at all. That’s easy to do actually. Correct. So yeah, but you standing there, which is like just a screen grab, that’s not gonna compel people to click on, especially from Pinterest, and especially with the topics that you’re talking about. So what’s interesting is I noticed there’s no feed in Pinterest where you’re just endlessly scrolling, right? There is. There is. You just haven’t found it. I guess I haven’t found it yet, because I was playing, I actually installed a Pinterest app on my phone.

11:37
Is that what most people use? The Pinterest app? Yes, everyone’s on the app. Most people are on mobile on Pinterest. Why does the thumbnail matter if there is this endless scroll feature like TikTok? Because if you think about it, the majority of the content on Pinterest is not video content right now. It’s still static images that link to a blog post or a piece of content somewhere. If people are endlessly scrolling and the video auto plays, then why would that first front photo even matter at all?

12:06
Does it autoplay when you’re scrolling? No, no, I couldn’t find it, remember? I don’t know if it autoplay. I don’t ever use Pinterest on my phone. I always use it on desktop and it doesn’t autoplay on desktop. Okay, all right. Well, then that makes sense. Like the old way of using Pinterest, I 100 % agree. If it’s like an array of images, then yeah, old middle-aged Chinese guy’s face is just not going to.

12:29
Not gonna cut it, right? And if you think about how people typically use Pinterest, they’re not mindlessly scrolling. You don’t mindlessly scroll Google. You go to Google and you type in how to not get ripped off on Alibaba, right? And then you get a series of responses all from Quora all wrong. Right, so let’s just say you do it on Pinterest, right? Like how to get products on Alibaba. You know, actually I’m gonna type that in and see what comes up.

12:58
then you’re gonna choose what you’re gonna look at or you’re just gonna pin those to the board because you’re thinking about starting a business next year. So you’re doing your preliminary research, this is how people are using it, you’re doing your preliminary research and then you’re saving that content to board so you can go back and look at it at another time. If that’s the case, why do I have to click three times just to get to my board? It’s really annoying.

13:21
I don’t think people are using boards like they used to be. You know what I mean? You’re using boards to categorize your stuff. It’s funny, you come up a lot when I just search for how to get products from Alibaba. You’re actually the first. Now, of course, this is also, I have a log into your account, so I don’t know how much this is affecting it.

13:43
But the first one is a blog post that you did, how to buy from Alibaba without getting ripped off, and that’s linking to a blog post, and underneath it, it says the complete beginner’s guide. And then there’s another one that says how to find direct manufacturers from Alibaba, that’s not you. But then you’re like three or four on the top row. So. Well, let me ask you this question. Is video becoming more prominent on Pinterest?

14:09
So I think it is and it will be because that’s what everyone’s going to, right? mean, video is just what everyone’s interested in. It’s just like when you search on Google, YouTube still comes up in the search results on the first page. You’re getting YouTube videos on there. Right, and yes, you do get to see a thumbnail and that does influence the click. So it’s the same thing as what you’re saying. Yeah, I would say when you’re thinking about how to create content for Pinterest,

14:38
think of it like Google as far as like the user experience, how people are using it. Now it operates very differently as far as like how you can be more successful and they’ve actually changed a lot of things in the past year. I was actually thinking to myself yesterday, I was like, oh, I gotta update some videos in the course because you know, the old philosophy was, and this is I think, if you take away one thing from this podcast, this is what you should take away. It used to be that you would create,

15:04
a blog post. So let’s look at that one that you just did. How to buy from Alibaba without getting ripped off. It’s a blog post. You have a nice pin image on there. You actually have a child in a factory. That is your image. I just realized I looking at that. I have to look at that. Who created that? Probably me. I don’t know. This looks like something that you would. It’s more your style. But anyway.

15:32
you’ve got that image. So it used to be that you would take that and you would pin it to all the relevant boards that you were a part of, right? So maybe you have five boards that are, know, manufacturing, how to start any commerce, how to be an entrepreneur, right? There’s like, you have all these boards that are related to that content. You would take that same image and you would pin it to all five boards.

15:59
staggered, right? Like that would go out, you know, every couple of days, every seven days. That is not the strategy anymore. The strategy is to pin the same link with a different image to your boards. So it makes more sense. This is one thing I remember listening on that lesson. I was like, this is the most ridiculous thing ever. You’re basically just spamming Pinterest with the same thing. Well, yes, but that but that was what Pinterest rewarded for a very long time.

16:27
And that’s when people were doing something called looping. So basically, you know, they would have their their pin with the URL. They would pin it to their five boards, you know, and then they would loop it back like six months later. They would pin it again. Same image, same URL. Pinterest has made it very, very clear that they don’t want that anymore. They want a different image. Same URL does not matter. You could you could do a hundred different images with the same URL. Pinterest doesn’t care.

16:57
that’s not spammy to them. The nice thing about that is before, to avoid that spamminess, you had to stagger the postings, right? Because if you pinned the same image with the same URL five times on the same day, your whole feed is that, right? The five exact same images. But now, with a different image, you could have the same URL pinned five times in a day and it looks totally different on the feed.

17:28
Interesting. You know, what’s funny is I noticed my YouTube videos are on here. I didn’t do this. I might have done that. OK, that could have been me. So you have so like, I don’t know if you can see this. It’s hard because we’re not doing this visually, but you have everything you need to know. You have the same Alibaba post, right? Correct. And you have the same image of the girl in the factory, but you have different text overlay.

17:54
So you have one where it’s like blue at the top and then the image is at the bottom. So I would actually just change out the image, right? To make it a truly unique image. And you know, like, so one would have one image, one would have another image. And you could actually even use the same text over.

18:16
I just wanted to take a moment to tell you about a free resource that Tony and I offer over at Profitable Audience that you may not be aware of. If you are interested in learning how to make money with content, whether it be through blogging, podcasting, or YouTube, we put together a comprehensive six-day mini course on how to get started blogging that you should all check out. It contains both video and text-based tutorials that go over the entire process, including a full tutorial on how to set up your first content website. This course is 100 % free.

18:43
and you can sign up over at profitableaudience.com slash free. Once again, that’s profitableaudience.com slash free. Now back to the show.

18:55
This is why I could never get into Pinterest. To me, this sounds like spam because you’re taking the exact same information that’s underneath it and you’re just throwing like a new facade on it and pinning it. So you’re basically, it’s almost like keyword stuffing in Google land. Except for Pinterest has said, please do this. Yeah, I know. Yeah. And here’s why I think it is.

19:19
different things resonate with different people. And since Pinterest’s whole foundation is visual, right? It’s a visual search engine. know, some people really love the like plain background text, very simplistic, especially when it, like, obviously if you’re like how to make your bed every day, like that’s not a plain text, you know, type of thing. But if, especially in the business space.

19:43
Like I think about Kevin, who’s in our course, and he’s like, should I? He’s making all this video content. He’s like, should I be on Pinterest? Well, yeah, you probably should, because you’re already making great thumbnails. All you need to do is put them on Pinterest. But like for his stuff, I think it would actually do really well. Now, he’s not going to get the thing is like he’s talking about a very specific topic, cybersecurity. That’s not going to be like 10 million views a month from Pinterest, right? Because the the topic isn’t popular. He’s actually branched out to much more broader topics that apply to everyone.

20:12
So the market potential is larger. Yeah, it’s huge. But like just that topic in general is probably not going to be a 10 million visits a month. our friend Naomi in the course, who’s talking about travel, where Pinterest is a travel hub, right? Where you’re going to if you’re planning a trip, you’re probably on Pinterest looking for destinations, clothing, suitcases, packing tips, all these things. You know, her her net is much wider. So Kevin can do well, but it’s probably not going to be.

20:39
You know, I think for him, Google still is where YouTube’s where it’s at, right? Because people are on YouTube searching for how do I set up my router, you know, kind of thing. People aren’t really on Pinterest going, how do I set up my router? Let me ask you this. And this might sound like a dumb question, but let’s say I’m using Pinterest to do a search and then I see the top 10 pins and I’m like, oh, great. There’s 10 articles, but I click on all 10. They’re different images, but they all go to the same article. I’d be pissed. That’s waste of my time.

21:08
Yes, but if you look at like when I looked at how to get products from Alibaba, you know, it’s they don’t they’re not serving up the same. mean, Pinterest knows what the URL is. Right, right. So they’re not serving up the same URL in the top 10 posts. I mean, yours appears twice. To the same URL, right? To the same URL. On a page with 20 pins. Now, I could understand if Pinterest is just split testing images.

21:36
Like maybe it switches and finds the best one. But see Pinterest also knows like say, know, Sally wants to start an e-commerce store. So she’s searching for stuff, but Sally really resonates with like text overlay versus blue. Right. So now Sally is going to be fed more text overlay at some point. So I think that there’s a lot of like you create those different graphics because they’re going to serve different people. Different graphics resonate with different people. Yeah, I agree. That makes total sense. If

22:06
they only post one URL per search, right? I mean, they post the same URL, like I’m looking at this page and there’s probably 20 to 30 that I can see in this page and the same URL for you is on twice. On twice, right. Yeah, which is to me not, that doesn’t feel spammy. Yeah, that’s not egregious. If it was any more than that though, it would be. Okay, well, let’s move on to what’s working then. So how has your strategy shifted? Well, I just started doing this with the short form video.

22:35
What I’ve learned very quickly is there needs to be a graphic, right? So I can’t just upload the same, the screen grab of whatever, it appears that way. So that’s number one. What I’ve also realized is that you actually can link out to, I mean, I knew this before, you can link out to YouTube. So I’m actually now putting my YouTube, like the long form, I’m creating the pin content for Pinterest because,

23:03
You know, I have a lot of Pinterest followers. I’ve got like 70,000. So why not use Pinterest to help beef up my YouTube? And Pinterest doesn’t care if people click off the platform, unlike every other social platform, right? They care. Pinterest actually wants you to click off and buy, right? They want you to take that action, because they view themselves as a search engine. So the more clicks a pen gets, the more that signals to Pinterest, like this is relevant content because people are clicking off.

23:30
Same with the more saves a pin gets, right? The more times that pin is saved to a board, that’s sending the message to Pinterest. When someone searches for how do I buy safely on Alibaba, you’re giving the best information. So I was like, well, why not just leverage this for YouTube as well? So my strategy going forward is one, create new images for old content, right? Like same strategy as it’s kind of always been. However, the emphasis on that is much greater.

23:59
The last two days I’ve sent my graphic designer 20 pin images to make. for her, once you set up some templates, and I would say if you’re going to try this, you need to create like six templates in Canva and just throw in new images. And with honestly, with Canva’s AI, with all the free tools out there, go out with your phone and take photos in your yard, whatever that you need to do to get those images.

24:23
It’s not something that’s like hard to do anymore where it used to be much more difficult to get stock photos, right? Like, you know, everyone had the same four stock photos from, you know, Well, now there’s AI. Does Pinterest frown upon AI generated images at all? Or do they care? I don’t think they care at all. OK. So the one thing that you do have to look out for with doing this with video is that if you’re actually uploading the video directly to Pinterest, whatever size that video is, your

24:52
graphic for your pin image has to be the same size. So like the standard Pinterest image is still what, like 1000 by 1500, the vertical orientation. However, if you’re making stuff for TikTok, it’s nine by 16, which is slightly different sized. So if you are making a TikTok and you’re like gonna put it on shorts and TikTok and then you’re uploading it to Pinterest, Pinterest will accept that size.

25:20
but your pin graphic needs to be nine by 16 as well. It can’t be the thousand by 1500. You know what I mean? Like you have to adjust that. Whereas like if you’re just creating pin images for static content or YouTube videos that live on YouTube, they might be in a different template. So you just need to sort of watch that. Because that happened to me initially where I created some graphics for my shorts that were being uploaded directly onto Pinterest.

25:47
and then they were the wrong size. So I had to go in and resize them. Not a huge deal, but just like another time waster. So let me ask you this question. Why link out to YouTube video versus like a blog post where I could potentially get their email or some opt-in? So I would say you should probably link to a blog post. However, if you’re trying to like, if you have a blog that has good traffic and now you’re trying to build YouTube, right? Then I would link out to YouTube. That’s really like for you, I would probably

26:17
links still link to the blog post, but there’s no reason why you can’t also link to the YouTube video to give yourself more content on Pinterest. So two separate pins, two separate images, but just linking somewhere else. Yeah, one’s linking to the blog post, one’s linking to the YouTube video. How is Pinterest doing as a company? I’m just curious. Do you know? I’m not sure. I mean, it felt like the past year people really got down in the dumps about them with, you know,

26:46
Pinterest used to be the funny money days, right? Where the traffic just poured in, right? And I think then they went public, they had a lot of changes, they’ve changed everything. They went really heavy on ads, right? Like wanting people to spend ad money on the platform. And I think the original core users got a little disillusioned with the platform. However,

27:12
There’s still things you can do to drive traffic. There’s still people getting to, I still get a lot of traffic from Pinterest. That hasn’t changed. The goal, the key is, every channel, you have to be consistent. You can’t pin two things and come back a month later and pin five and then come back three weeks later and pin one. It’s gotta be the same strategy that you use for writing content. You wanna write a blog post a week. You wanna create one YouTube video week. Even if you’re doing five pins a week,

27:42
That’s good, but just keep it consistent as opposed to I think what most people do with everything is like they get excited about something, they make three things and then, you know, they kind of fall off the map, which will, you know, it’s not going to hurt. They’re not going to penalize you on Pinterest, but you’re not going to see success that way either. Yes, I just pull up their financials. Yeah. So the last so they were growing gangbusters in 2020. the last two years has not been that great. I mean, they’re still growing.

28:11
which is a good thing, know, single digits. I think with the Google changes, if they’re smart, they will capitalize on that because I think there is a big opportunity for them. Yeah. So how are you splitting then? Because this is a lot of pins we’re talking about. So you have video, you have blog posts. Are you still using the same strategy for your blog posts? The blog post prep strategy really hasn’t changed, although now that I’ve realized how important it is to create those different images,

28:41
Because it used to be I would create two to three per blog post and then spread them out and do the old strategy where you pin the same image to the different boards. So now I would love to get to like 10 images per blog post. I don’t think that’s realistic right now, but I do think five is really realistic to getting that. So five images, different images to the same URL pinned.

29:09
Is Pinterest your top traffic source at this point? No, Google is. Google still is. I didn’t get hurt as much as everybody else, fairly. I’m just Reddit 2.0. don’t know. Pinterest and Google sit basically neck and neck most of the time. The reason why I ask is it seems like, at Google you write the post and you’re done. It seems like in Pinterest land, you’re constantly pinning all this stuff regularly. Is that accurate?

29:39
Yeah, to an extent. like I would still. So I did a lesson a long time ago on how to do all your Pinterest in 45 minutes a week. Yeah, I still think that strategy works. It just you’re changing what you’re doing, but I think you can still get it done in about an hour a week. So to me, if I’m getting 10,000 visits a month from Pinterest, let’s just say to make the numbers round, that’s worth 45 minutes a week to my site. Right. Like if I can drive 10,000 people.

30:07
because the chances are too that a lot of those people haven’t heard of me. And where I see a lot of success, similar to how you’ve seen it on YouTube, is that my lead magnets actually are some of my best traffic drivers on Pinterest. for example, I have a Christmas printable that allows you to take a Hershey bar and it’s like a snowman or a reindeer and you wrap the bar and it makes a really cute little thing that you can put in a teacher gift bag or your kids can take to school and pass it out. Well, every year, I I haven’t actually,

30:37
made me think this year, was like, I need to update those images because every year that leads to between a thousand and 2000 email subscribers. This year I got like 4,000 from it, which that’s what made me notice it. was like, oh crud. I need Just one holiday season, right? One holiday season. So now granted, people are coming to get that printable download. So it’s not totally sticky, right? But I think I end up

31:03
I usually watch those people for about six months and then I see how they perform. But I’m usually keeping 50 to 60 % of those people and it’s totally free. I’m not paying for those email subscribers. I have a couple other ones that do really well on Pinterest with the lead magnets. They’re very seasonal, but I think Pinterest can be very seasonal too, which is another strategy for anybody not in the business space is spend time on Pinterest trends. Pinterest literally is 10

31:32
telling you what people do all throughout the year. They’re telling you the exact terminology to use, the exact keywords. Now it’s manual, right? You’re not getting like a nice little report, but it does let you know that like, hey, this summer, these things are gonna be really popular. So maybe I should create content about that or rework some content I’ve already created and be able to capitalize on that. But where I see like Pinterest,

31:59
doing something for people, especially people which we meet all the time who only have Instagram or only have TikTok, right? They’re just pure influencers. To me, upload, create a landing page. I mean, honestly, use ClickFunnels, right? Actually, I didn’t know this. don’t know, are you familiar with Flodesk? Yes. Yeah, so you can create a landing page in Flodesk, right? I think they’re fairly inexpensive. But you should put…

32:26
all of that content that you’re creating for TikTok or Instagram or YouTube shorts on Pinterest and just drive people to a landing page to sign up for some create something for people to sign up. But like to me, if you already have the content created, you’ve done the hardest part. Why not spend 35 to 40 minutes a week, you know, putting your content on another platform that we know for sure will drive traffic. So to me, that’s where the opportunity is for a lot of people. And because we’re doing this 30 day challenge right now.

32:54
where I’ve made more shorts. Yeah. I’m like, I’m so sick of myself. But, you know, I’m making all these shorts. All these shorts are so aligned with my content, right? Like how to get your muffins to do this, how to organize your kitchen drawer, how to figure out which pants you want to wear, like all this stuff that is like so aligned with my audience. It’s like, why am I just going to let this stuff sit on YouTube? Why not put it on Pinterest where my audience is too? I agree with you. I was just thinking, though.

33:23
Like I can post the same TikTok on YouTube shorts and Instagram reels and Facebook, but now to do Pinterest, I gotta create a separate image for it, whereas I don’t have to do it there. So I guess for a new user, am I gonna start seeing results right away like a TikTok or is this something that I just need to do for a long time before I see any results? So it’ll be interesting if you have zero followers, I would say, you know,

33:49
probably putting that video content up that plays right on Pinterest is probably more beneficial to you than static images linking to a blog post. I think you probably see. I would also think about breaking your video. Now this is where, now we’re like in the weeds, right? But like the idea pins, which are basically slideshows, right? You can actually break up a video into an idea pin. So if your video is 60 seconds long,

34:15
clip it into 10 second clips and upload six 10 second clips right into the idea pin. I think that will actually perform really well. So if I was starting out and had zero followers, I would probably do some of that. But it’s like any platform, if you’re starting from zero, you’re gonna have to do a lot more work than someone like me or you who’s been on the platform for a long time has a following. But to me, why waste that content that’s already being created? Yes, you have to make…

34:41
Like for you, let’s just use you, because I know you don’t like to do any extra, you don’t want to take on any extra work. Well, unless I know that there’s going to be a definite outcome. Yeah. I mean, I would say like there are a lot of business people killing it on Pinterest. So it’s definitely a possibility. I would create five templates in Canva. Right. And I would literally just like make one image for each video. Right. Like don’t even.

35:07
Don’t even try like five images per short, right? Do one and just get it up there and just rotate between the five templates, new text, throw in an image. If you have a template created and you have your color scheme uploaded to Canva, this would probably take you under 60 seconds to do. So in that way, it’s like, okay, well, let’s just say it’s taking you five minutes a week and you’re gonna get.

35:32
500 visitors, right? And it’s absolutely targeted to what, or it’s gonna boost your shorts, which boost your channel, which boost your subscribers, which boost your email, right? Like, I think it can have a cascading effect. And if the content’s already created, I feel like the work isn’t that much. Is it more work for sure? But I mean, why not put your content in as many places as possible if you are already creating it? The reason why I ask that question is we’ve had

36:00
Excellent results for our challenge. So so for the past for the month of April We’ve had students in our profitable audience course create one short a day And I was just looking on the Facebook group this morning and a lot of students have gotten tens of thousands of views And it’s only it’s only April 10th. Yeah, right So instant gratification Yes, you know, it’s funny though because I’m participating in the challenge as well

36:30
And as I think I said on one of the other podcasts, I’m not leveraging any, now I am putting stuff on Pinterest, but I’m basically doing, I wanna do a case study on this at the end. So it’s not like going gangbusters right now and I’m not doing the five images and stuff like that on the shorts content. Although I probably will when the projects, especially the shorts that were really popular. But like when I have a video that does well,

36:56
Like my whole day is good. And then when I have a video that doesn’t do well, my whole day sucks. Like I was like, no, I’ve sucked back into the beginning days of blogging where you’re like on a whatever the get whatever the get clicky, whatever the like analytics app we all used to use. And you’re like, oh, I’m going viral or someone stumbled my post. And you’re like all excited. And the next day you’re like 22 visits.

37:23
You know what’s funny about all that is I feel that on YouTube. So here’s my YouTube strategy now. If I post a video that’s a dud, usually I post one a week, but you’re right, that bad feeling lingers the entire week. Every time you pull up the app, you’re like, this was 10 out of 10. So now what I do is I’ll post twice a week if one of them was a dud to reduce that downtime for me. Yeah. I will say like just total side note, but going, talking about this challenge.

37:51
my shorts are performing far better than my like long form videos, which like that’s not surprising, especially just starting out. And I don’t have a lot of subscribers, but like I hate all the work the long form takes to then get no like no views. Well, here’s the beauty of long form. At some point, YouTube will generate traffic for like I have videos I recorded four years ago that literally just recently popped. Yeah, I think because of a recent video that I published that is doing well.

38:20
that links to that one. Yeah, which I’m still doing it and I’m actually like, I’m kind of taking that full circle, right? So I’m creating content based on my popular blog posts. I’m creating the long form content. I’m embedding that in the blog post, right? So the video is embedded into the blog post. I’m generating a new image for Pinterest, right? So.

38:45
the bog post is getting repinned, then I’m generating an image just straight to the video, just hoping that people click over and watch the video so doesn’t have four views, right? And so, you know, I’m trying to like get as much as possible, but then when you put a short up and it’s literally so dumb and you’re like, here’s my 5,500 view short, you know, from a 400 subscriber channel versus my long form video that took me two hours.

39:12
And it’s like, and it has 100 views. Yay. One of my shorts did really well because I said I mispronounced something. And then all the comments were like, hey, learn how to speak. I mean, yeah, I got my first troll comments in forever this week. And I’m like at the age where I’m like, delete. I’m not even going to like allow you on my page. I don’t care. But one person. So I’m.

39:38
I’ve realized what shorts do well. So I’ve, you know, I’ve done 13 days of shorts basically, or no, 10 days of shorts. And what I’ve realized does well on shorts is these kitchen tips, like little hacks in the kitchen for cooking, which is funny because they don’t do really well on long form. What does well in long form is organizing. So I’m like, great. You know, it’s still home ec overall. But the kitchen tips do well. They’ve done pretty well on Pinterest. They’ve done well on TikTok, like all, you know.

40:07
all the different avenues are doing well. But these kitchen tips are like things to me that are stuff I’ve always done so they don’t seem real revolutionary because it’s just part of my everyday life. Like I did one yesterday on how to like make muffins without the paper cups, like just using a regular muffin tin and how you can like spray the tin correctly. Like it sounds so dumb when I say it. Blew up, right? Like.

40:32
And I’m like, come on. then someone commented, Oh, everyone thinks they’re a content creator these days. And I’m like, these days I’ve been doing this for 20 years. Like, come on, you jerk. But I realized that those little hacks are what people are just those shorts, both shorts that I’ve done or three shorts like that have all gone done really well outperforming the other shorts by like 5X. Yeah. Back in the kitchen today to spray some more muffin tins.

40:59
I think I made fun of you too. One of your shorts was how to make sure your muffins are all the same size. Yes. I was thinking to myself, don’t you just put the same amount of batter in each cup? I’ve got a how do you tell if you have a rotten egg, but I don’t have any rotten eggs right now, so I’m waiting for an egg to rot so I can make the video. It’s funny because you get that high from it performing well, and then once it performs well on YouTube,

41:27
It’s like guaranteed to go on Pinterest, guaranteed to go on TikTok because my audience on Pinterest is the people that are like watching that stuff on YouTube. Right. Like it’s the it’s the right people. I can’t wait to talk about Bumblebee’s social media strategy, which is going to get unleashed, I think, in a week. Unleashed. I’m excited. we’re starting it. Remember, I dreaded it for, yes, I don’t know, 15 years. I’ve known you. Yeah. The entire life.

41:56
but this is maintainable and we’ll see how it performs and hopefully it’ll boost up some sales for Bumblebee. Bumblebee has a good Pinterest presence. Actually, you know what? I think these videos and graphics for Instagram can be used on Pinterest as well. Pinterest, once upon a time, actually was number five on the sales list. Totally dropped off a cliff one of the years and I gave up on it.

42:24
So I’m gonna give you a little tidbit that you’re gonna make you very excited. You can actually pin those square Instagram images to Pinterest. Nice, so I’m just gonna pin them as is. Yes, I would pin them as is. To me, it’s like if you just wanna get started and see how the channel performs, you can actually pin the squares. don’t perform, like Pinterest has always favored that long form vertical content as far as the image goes. However, the short square stubby little images

42:54
it’s not a detriment to your account. So I would pin those just to get your stuff out there. Okay. Do I have to manually do it or can I use repurpose? You can. I mean, here’s the thing. I would probably test it, right? Cause you can, I know that if you do repurposed to IO, it all does the same thing. Um, you know, I’m not sure how I I’m not familiar enough with repurposed to IO to know if that’s going to nerf your, your reach on Pinterest. I guess we’ll have to find out.

43:22
However, your assistant could easily do this in probably 20 minutes a week. She’s already maxed out with all the videos. That’s what she said. Well, no, I’m just kidding. Your customer service person could do this. That’s true. She can do it because I’ll have her do it because you don’t get it’s not like Amazon where if someone logs into your Pinterest account, it’s like, oh, you might get suspended. Like, that’s not going to happen. Anyone can log into your account. I mean, I don’t recommend giving your account to anybody, but like

43:49
you could have your account, your assistant log into that account and schedule those square images, you know, in probably 15 minutes a week and just get the content out, scheduled and out there. I agree. Actually, she’s yeah, she’s got she’s got a lot of room to do stuff. Yeah. I just need to figure out how to do it first so I can make a video that shows her how to do it. Well, I’m probably going to do an office hours on this in a couple of weeks, so you can just give her that video and you’ll be fine. Yeah, but I’m really excited about

44:19
Because we have zero social media presence. I know. And just to have one can only… Well, here, ever since I started running meta ads, top of funnel meta ads again, my accounts have seen a lot more traffic, which is natural, right? Because they’re finding it on there. So it makes sense to have a social media strategy now too in conjunction with it.

44:44
Hope you enjoyed this episode. Now with so many traffic sources in a state of flux right now due to AI, you should look towards diversifying and Pinterest is still a traffic source that not many content creators are leveraging. more information about this episode, go to mywebcoderjob.com slash episode 533. And once again, tickets to Seller Summit 2024 are on sale over at sellersummit.com. If you want to hang out in person, in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event.

45:13
go to SellersSummit.com. And if you’re interested in starting your own eCommerce store, head on over to MyWifeQuarterJob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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532: Simple Strategies To Grow Your TikTok To 6.1M Subs And Instant Sales With Eugenia Chen

532: Simple Strategies To Grow Your TikTok To 6.1M Subs And Instant Sales With Eugenia Chen

Today I have my friend Eugenia Chen on the show. Eugenia runs Pandaloon.com where she sells cute costumes for dogs.

And the way she generates her sales is interesting. She uses a combination of TikTok and TikTok shop to drive traffic from her 6.1 Million subscribers. If you want to learn how to market using Tiktok, then listen to this episode.

What You’ll Learn

  • How Eugenia started Pandaloon
  • How to grow your TikTok following
  • How to leverage Tiktok to grow your sales
  • Check out Eugenia’s Store

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Transcript

00:00
You’re listening to the My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Today I have my friend Eugenia Chen on the show and Eugenia runs pandaloon.com where she sells cute costumes for dogs and the way she makes sales is very interesting. She uses a combination of TikTok and TikTok shop to drive traffic from her account that has over 6.1 million subscribers. So if you want to learn how to market via TikTok, then listen on.

00:29
But before we begin, I want to let you know that this is the last call for tickets for the 2024 Seller Summit over at SellersSummit.com. The Seller Summit is an e-conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods

00:59
and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events, so the Seller Summit is always small and intimate. Every year, we cut off ticket sales in around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now, if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th to May 16th.

01:28
And right now, this is the last chance to get your ticket. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 38 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book.

01:56
So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now onto the show.

02:09
Welcome to the My Wife, Quitter, Job podcast. Today, I’m thrilled to have Eugenia Chen on the show. Now, Eugenia is someone who I met through Kim Meckwood. She sells click and carry. And I interviewed Kim a while back and she introduced me to Eugenia, who’s the founder of Pandaloon, which is a store that sells these super cute costumes for dogs. She’s been on Shark Tank, where she got a deal with Damon John. And she has a gigantic TikTok channel with over 6.1 million followers.

02:38
And she uses this TikTok channel to drive traffic to her e-commerce store with one of her very first videos hitting over 140 million views, which is nuts. So in this episode, Eugenia is going to teach us how she applies her TikTok channel and her social media strategy to drive sales. And with that, welcome to the show. How are doing? Thank you. Wow. What a well-spoken intro. So I’m going to just say this right off. It’s actually pretty rare.

03:06
that I have an Asian on the show because just percentage wise, there aren’t that many of us that start e-commerce businesses for some reason. I’ve heard that it seems so one kind of strange because you think Asians like, you know, being like conservative with money or making money. And then but also kind of sad that it seems like maybe culturally Asians are like less likely to venture out there and and try to create a business.

03:33
Well, see, that leaves me my first question, which was, was starting Pandaloon like the original plan or when you were you going to be like an engineer, lawyer, doctor, original? Just curious. Yeah. Yeah. Well, of course, you you have to have a survival job, I guess. So my first, I guess, career was a math professor. a college math professor. it. So I was an applied mathematician in my previous life. I like to study in the

04:01
applied maths, I like to study in neuroscience. So I studied like how networks of neurons optimize in a mathematical model. That’s cool. Yeah. So So how did that lead to Pandaloon? And why did you start it in the first place? Yeah, it was, it was interesting, because like you go into your career, thinking that it’s going to be one thing. And so the economy of being a professor changed a lot for me at the time, like when I came out of

04:31
grad school, it was like, it was a perfectly fine like job, I guess, like income wise, and then I hope to also do other ventures alongside it. But the economics just got super bad. Like I started getting my pay cut, but then having like twice the workload. And it just got worse and worse to where I like did the math one day. And I was like, I’m getting paid about $12 an hour for teaching one of my classes. Wow. Okay, I’ve been seen. Yeah, it was horrible. So I just thought I have to do something for myself. So I thought, Okay, I’m gonna

05:01
try to create a website. And so I taught myself to like code a website and I created this little online store in the theme of pandas. And that was Panda Loon. And so the version of it where I have these like funny dog costumes came just a little bit by accident. I put my dog Huxley in a little panda costume and just took a video of him running through the park. And that’s what went crazy viral and people started emailing me asking me, can you

05:29
create a costume for my dog too. Did you make that costume? Yeah, yeah. Oh, wow. Okay, I cut up like teddy bear fabric and then like, figure it out what would make it work on a dog to give it that like magical running teddy bear look. Okay, so that takes skills. Is that just something you do for fun? You say, Okay, I’m not like a technical seamstress. But I have like, I don’t know, I have a love for like design and like,

05:59
the way and I kind of approach it from a mathematical perspective actually, of like there’s certain ratios that make something look very cute and like aesthetically pleasing. And so I just kind of rigged it to where it would have that right appearance and then took it from there. Interesting. So you you hand sewed that first costume? Yes. And then you just decide to throw it up on tik tok? Or did you just put it on? Like, where did you post it? It was actually Facebook, Facebook video.

06:28
that where it popped off just through I think a lot of shares and I don’t know to this day like if it hit like someone big on Facebook that who shared it but I know that like some celebrities tweeted it on Twitter to Wow, it just kind of had that virality by accident. then they found you was this before Penelun or was this after it already started? So at this time, Penelun was just like this little niche gift website.

06:56
Okay, online. And then I was also selling on Amazon, just like, anything I could get my hands on that I could sell for a profit. was trying to figure out how do I sell online, both on Amazon and my own website. And like, just learning as I went of just like, how do you create a page? How do you play the game of like, Amazon rankings and all of that? And then it was in the theme of pandas on my website, but a lot of general goods to on Amazon.

07:23
So there was no listing for this though when the video came out, obviously. Correct. Yeah, I had put it through a watermark that said, Pandaloon on the video, just thinking like, oh, well, I’ll put a little something on here. Maybe the theme of pandas will, you know, promote my site in some way. And that’s how they found me. And so they started emailing me. And then what? Obviously, you couldn’t make a whole bunch of costumes yourself, right? That would take right? Yeah, that would be

07:53
incredibly unpleasant. I’d probably go back to earning $12 an hour. So I figured, okay, like I wanted, was trying to get my way towards making my own products, but I just didn’t know what it would be at that point. So when I accidentally created this demand, I thought, oh gosh, like I wasn’t expecting this, but let me explore it. So I wanted to try to move fast because like people were excited about it. There was this video still circulating.

08:22
So I went to a local seamstress in San Diego and I asked if she could help me with making a pattern. And so like I paid the seamstress and she helped me kind of make a, approximate sort of pattern. And I explored trying to see if I can manufacture a batch in the U S just to get, you know, increased speed and to test this out. But it turns out that you can’t really, or it’s very difficult. I couldn’t find it at the time to manufacture something with furry fabric.

08:52
over here. Because I just be importing fabric and buying it from a middleman for one to get that type of fabric. And then the second thing was, the sewing company that was working with me said, actually, we don’t want this project. Yeah, they said that you needed a laser cutting machine in order to cut this type of furry fabric. Otherwise, they have to shut down all production, because there would just be fur flying everywhere. I guess that makes sense.

09:19
How much did it cost to make that initial pattern? Just curious. They charged me about $350 for it’s not much at all. Yeah, not too much for stateside. At the time it was like a little painful for it to, you know, to let go of the purse strings. But yeah, it kind of got approximately there. And then I realized, based on the prices that they were quoting me, I would have to sell these things for like $200 a piece. Oh, my goodness. Okay. It was like, it was pretty crazy. And so

09:48
I reached out to some people that I knew from like an Amazon seller network in San Diego. And they, you know, introduced me to a friend of a friend who had experience with plush. So through him, I found my current manufacturer who manufactures these overseas with the proper laser cutting machine. Right. Yeah. So that first batch, how long did it take you? Um, it took probably, like,

10:16
four months, I think, finish. Yeah. It was kind of a race to the finish line too, because I made this little prototype and I had always been a fan of Shark Tank. So I thought like, I’m just gonna stand in line and go, it’ll be interesting, I guess. And then I ended up getting called back for Shark Tank. So I went from, you know, being able to take my sweet time to, oh, I got to get this out because I’m going to film on Shark Tank.

10:44
Oh, wait, so back up. So sorry, your video goes viral, then you look for suppliers. And then before you have any product you decide to apply for Shark Tank. Yeah, I just had my one little prototype. So yeah, I stood in line at 4am at this like Indian casino out in Southern California. And just stood in line with all the people some some crazy some who had been auditioning many times for Shark Tank. And then you go in and you do a 60 second pitch.

11:13
for the casting directors of Shark Tank. And so I went in with just my one singular prototype and did it. And the response seemed pretty positive. They took a photo of my dog in costume. So I thought like, oh yeah, like I got their eye. And then just like a few days later, I got the call that I was heading towards actually filming. So during that time, I actually thought, oh gosh, I’m only gonna go on the show with one.

11:42
prototype, feel like I should probably have more to show for this. So I quickly created like five other styles and had my factory airship them. And those arrived like four days before I filmed. And so now I had a whole line of little pet costumes to show on the show. What were the minimum order quantities of this factory? Unfortunately, like

12:03
The feedback I was getting from multiple factories was they wanted 2000, a moQ of 2000. Wow. Yeah. it was like per size, not per style. Per size. Per size. like it got very, I needed Shark Tank at that point because it got so expensive to try to like consider making like multiple sizes. Yeah. So it was, was a bit of a stretch. Like I was able to fund my, my first panda costume run with the money I’d saved up just being an Amazon seller.

12:32
But in order to create all those other styles, I really did need like an investment from someone. Wow. Okay, so I actually did watch your clip. So all those costumes you only had one of pretty much. Yeah, like one of one. So after I filmed Lori, she’s the one with like blonde hair. She took my unicorn costume. And so we had to chase after her to get it back because it was my only prototype for that costume.

13:01
And you ended up signing with Damon, right? Yeah. Is that still going on? Yeah, yeah, he has, you know, he has equity in Panda land. So yeah, like, he really, like, lets me take the lead. So he’s not really up in my, you know, decision making, unless I want him to be like fast for his advisor input. But yeah, yeah, I last time I saw him was

13:27
think a few months ago, like when it comes to San Diego comes to California, we try to get together and have dinner or something. That’s cool. Yeah, I’ve had varying. I’ve had other shark tank people on the show before. Sometimes the shark is like, completely absent. And but it sounds like you and Damon, you know, you keep in touch and you actually see each other physically. Yeah, I have a hard time being like, I don’t know, is this an Asian thing? I have a hard time being a needy, like a needy, of course, person as far as like asking someone for help all the time.

13:57
So I probably should be more proactive in like pulling him in to like get his advice for things. But I can see how that can happen because at this point, I think each shark probably has a hundred plus companies. So it’s just too much. So I try to bring him in when I know that like, okay, this is an area where I definitely want his help. Like, yeah, like if there’s something like in a contract, can contact his team and get help with, you know, taking a look at something or licensing or things like that.

14:26
Are you still using those first factories? I am actually, yeah. They’ve been really good to me. Like they’re not the best with speed, but their quality has been like just such a huge thing to not have to worry about. The defect rate was been like near zero. it’s really great. that’s incredible. Yeah. Yeah. They really concentrate on like quality. rate is around 3%. And we’re just selling pieces of fabric. Yours is much more complicated.

14:55
Oh man, yeah, that’s true. That’s amazing. All right, well, let’s switch gears and talk about TikTok because your channel is ridiculous. So you started out on Facebook and you had that one video go viral. At that point, did you choose or did you just start posting on all the social media platforms? I was definitely trying to cross post. So I actually enjoyed Instagram more because it seemed like there was a sort of a pet community there where people

15:22
have a reciprocal relationship and they, you you can engage with each other. But it was, at the time Instagram didn’t have reels and it was a lot harder to build up an audience just organically. And then Facebook also went through a transition where it was also harder to get organic reach. And then this little app of TikTok just rose up there and really changed the social media, like video game for everyone.

15:48
Um, because now everyone, every platform is, is moving towards sort of this short form discovery algorithm. Um, so I started posting on, on all of them, but TikTok was a place where you could grow very quickly. Um, so it was rewarding to, you know, keep going and to join in, um, the structure of TikTok where, know, people would create trends, um, which would lend to creating a video format was very easy to jump in on. So was a lot easier at that time to create a lot of.

16:17
content at volume. Yeah. then did your early videos have success just like the one on Facebook? Um, there was a good amount of success. Yeah, I’ve had I tried to count it up recently. And it’s approximately a billion views on tech talk. So it’s like, it’s a lot of videos with, you know, millions of views or more. But then there’s like ups and downs. So you’ll have like one video with a million or

16:45
million, 20 million, and then you’ll have the next one, you know, much lower than that by far. Which is kind of an interesting thing with this whole movement towards a discovery algorithm where, you know, there’s no guarantee that you’ll reach the audience that you’ve reached before. It’s always like you’re trying to earn that view. Like it’s a brand new account or something. you correlate

17:09
those views to actual sales? Like do actually people go to your bio and click the link or do they just kind of go off and Google and search for it? There’s a lot of Googling. The behavior is changing over time. It’s really interesting. More recently, I saw one of my videos, I think it was like a million and a half views or something on my Pandaloon account. People did click on my website, actually even more than using TikTok shop, surprisingly. And then and more than out.

17:36
Amazon, I really expected them to be a demographic that would love Amazon. But to my surprise, pleasantly, they went to my website, which is nice. But yeah, I can correlate sales. But for to correlate it, it’s a lot easier to correlate it closer to like my peak season. When it’s in the off season. It’s it’s really hard to, to tell. There’s a lot of Yeah, there’s a lot of peak season Halloween and Christmas probably. Yeah.

18:05
Yeah, mostly Halloween, like September, October, which is a challenge to have a seasonal business for sure. Because that’s such a short timeframe to really hit it hard. So that can be a little challenging to create videos that pop off at that right time. So do you just kind of relax and then all of sudden Halloween coming up and you just pump out like multiple videos a day or? I wish okay, so because like there’s so much stuff to do just to like keep

18:34
the orders moving and customers happy during the peak season, I struggle to create videos at the same frequency that I would like to. So it’s a tough challenge. I’m just trying to keep things alive and running during the peak season. And then throughout the rest of year, I do a lot of video creation that I try to just continue to give the audience things that they find interesting or fun or storytelling. And then also

19:03
I sort of have a secondary business of creating video for social media with my dog Huxley. So like, we’ve done like brand deals with with companies and have monetization on like just as a social media creator as well. Right. Nice. Yeah. Are using a 3PL to deliver your stuff for I am Yeah, it’s I have a really great like family owned warehouse out in the Midwest. And yeah, they’re great. I have

19:32
you know, something I learned the hard way. I don’t know if you’ve ever had a nightmare 3PL. Everyone has had a nightmare. Yeah, they held my inventory hostage. They just stopped fulfilling one day. And like, for two months, they wouldn’t let me remove my inventory. I was like going crazy. It was a terrible experience. And so ever since then, I’ve been very cautious to like, have back it plans.

19:56
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be attained at mywifequitterjob.com slash free.

20:25
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

20:36
Yeah, I had a friend where their 3PL just decided to go bankrupt. And he had to rent a U haul drive over, look for all of his stuff in the warehouse, pack it up and leave. So everyone has a 3PL store. This is why we bought our own warehouse. The downside is we have to fill everything ourselves, which is another set of headaches. But yeah, I think about that all the time is like, do I want to

21:05
like head towards the direction of having my own warehouse, but then I don’t want to be running a warehouse company. You don’t want to, don’t. Okay. We do customization. So it kind of requires it for a lot of us. Okay. All right. So I am curious what it takes to go viral on TikTok. I’ve watched a number of your videos and they’re all very cute. I don’t think they can be mass produced because they’re very creative. A lot of them. They’re funny. Thank you.

21:34
So do you have like a process? yeah, definitely. I there’s, there’s things that you can do on TikTok that will, you know, increase your success rate for sure. So on TikTok, the biggest thing that people need to wrap their heads around is that you’re consuming content that just fed to you. It’s not like when you go on YouTube, and you have this intent of like,

21:58
oh, how do I open a Shopify store where you Google a question and you evaluate the thumbnails and I see, oh, I see Steve Chu’s thumbnail. It looks pretty great. Like think I trust that guy. I’m gonna click on his video. So by then you’re committed to hearing what that video has to say. Whereas on TikTok or YouTube shorts or Reels now too, you’re just scrolling through a feed of videos that this algorithm has decided that you might wanna see. So within like,

22:26
one to two seconds, people are making these split second decisions on whether it’s worth sticking around. And they’re very much ready to scroll as a default. So you have to figure out a way to stop their scroll to give you a chance to let your video be seen. So in that first few seconds, you have to get something, you have to get a hook out. So something that gives the audience context so that they have some idea of what you’re talking about. Something that’s grabby.

22:55
So it could be something like a visual hook where, you you’ll see videos where people are sometimes holding the camera and they’re walking and then they pan the camera up. It’s just giving us a little bit of anticipation of like, oh, there’s something coming. There’s something I want to see here just around the corner. And then often something that has like a little bit of like shininess or like emotion, something where people have a little bit of an elevated reason.

23:25
to stick around. Like, you know, oh, this is, you what happened when I accidentally, you know, married some, like crazy pathological liar, like it’s very like juicy, right? Yeah, makes you want to stick around. So obviously, in e commerce, you may not be talking about pathological liars as much, but you want to create something where there’s a reason for the audience to watch because the two things that make that signal to tick tock that your video is worth pushing out more.

23:54
Um, or most strongly the watch time or people watching it further into the video or all the way through, or even more than once. And then, um, also the shares and saves. So tick tock loves and all these social platforms. They really love it. If your video is something that people want to spread around, I guess that’s the sort of the base definition of virality is like, you know, does this, you know, have an exponential multiplier on it. So if you’re selling a physical product though,

24:22
what works? Like I know for you, you have a very cute dog in a costume and that by itself is kind of like a hook, right? Yeah, it definitely helps. But it’s really not enough these days. You have to like continue to work harder and harder. Okay. So my my product in some ways, it’s it’s challenging to create videos because it’s it’s something that’s fun. But it’s not like actually solving a problem. It’s not like I woke up one day and I like needed to solve something with a dog costume.

24:51
But most of the time like creating like expressing the problem and then solving it with your product tends to be like the most effective way to create videos short from videos on tech talk that You know show off a product I’m just thinking like I do watch some channels where the content really has nothing to do with the product But then they’ll mention that they have a product every now and then and I think it does very well for them. Yeah, so

25:20
you recommend for an ecommerce store to just kind of attract the type of people that buy or do you do product focus kind of tic tocs? I tend to advise people to lean into product focused tic tocs because usually they’re advising a lot of small businesses. Sure. And they want to see some kind of like signal that they’re headed in the right direction. You know, there’s have you heard of bloom? Bloom? Yeah, it’s like this greens powder.

25:50
They’re big on TikTok and they, they do what you’re describing as they, they inject their product placement, you know, with tons and tons of videos with tons and tons of influencers and gifted campaigns. So they’re able to like create that brand awareness that way. But I think for most entrepreneurs, they may not have that kind of ability to wait that long or to invest that much in influencers. So I would go straight to demonstrating your product as much as you can. Yeah.

26:20
I know you’ve helped several companies in addition to blowing up your own TikTok channel. Do you feel comfortable just using a product? don’t have to say the brand or anything just as an example on what’s Yeah, yeah, there’s a product that like solves a problem where if you like had a, if you had a bug bite and so like if you show the problem like the bug bite, you know, like a swelling or something like that.

26:48
The thing that’s been most effective has been just straight, you know, before and after type of structure video. So they show the problem, like, you know, sometimes there’s a kid crying or something like that. They show the, you know, the tool helping and then the after where it’s like a pretty good result. So that sort of problem solution, sort of like this is what you need. Creating that need is really seeming like the easiest way to get out there and get grabby.

27:18
I mean, it sounds like Facebook ads to a certain extent. What about apparel or stuff that doesn’t solve a problem? Yeah, I think it’s it’s harder in a way apparel on TikTok seems to be doing well in some cases because it has a broad appeal. So like if I’m selling cargo pants, like in theory, I can appeal to at least 50 % of you know, the general audience there. Yeah, so apparel, like

27:46
It is kind of nice when people are able to show it as like a online sort of dressing room sort of idea where, you know, a person can see and explain, oh, like it fits this way. Here’s what it looks like on a real body. Those types of things seem to be doing well on TikTok, but it is challenging because instead of, know, negative emotion is more grabbing than positive emotion. So when you’re doing something like apparel, it’s mostly just like you’re showing positive. You’re not really.

28:16
creating like a negative hook where, you know, a problem solution, you grab someone with something that’s interesting because you need to solve it. Your highest converting TikTok, what was the content in terms of converting sales, not necessarily just views? I would, it’s probably related to my shark tank story. And just like, yeah, so the origin story, that’s something I’ve noticed on social.

28:44
for a while now is that people don’t really care to hear from a brand. So, you know, like I love Sarah Blakely from Spanx, like, but I don’t really care to hear what Spanx has to say on a daily basis, but I will tune in to Sarah Blakely talking face to camera about, you know, some anecdote that she experienced. If you’re willing to be like a little bit self-deprecating or…

29:09
a little bit something that might be like a little bit embarrassing people really eat that up of you know, seeing what the real nitty gritty sort of experiences or stories that you have to tell as entrepreneur. Those things do really well on tech talk. if you were to just make it so here’s my dilemma. So we sell handkerchiefs and linens but my wife has no interest in doing any of the content for that. And we considered hiring someone to do it. And we actually had some employees do it for a while. But ultimately like

29:38
I think I would do the best job. So if I just did a behind the scenes of the, you think that would do well on TikTok? Yeah, actually, I think you should definitely do it. I mean, you’re used to telling your story and like how you got started. I think people would really like seeing like your origin story and you hitting on that over and over again. Probably it’s going to feel like you’re telling your story ad nauseam. But also just about the handkerchiefs itself, like,

30:08
Although you may not seem like the, what is it, the avatar of like a handkerchief. It’s fun. I heard you say once that like, you could imagine yourself saying like, hi, I’m Steve Chu. I make microprocessors and you know, here’s how you choose a handkerchief. It’s like a little bit of a cognitive dissonance, it feels very authentic if you show up and you’re not someone who’s like,

30:37
know, your typical influencer pushing something just to look pretty and make a buck. I think you come across very sincere and you’re going to be honest about what you’re showing. And I think you have a problem in your story, in your origin story of like your wife was trying to find handkerchiefs for her wedding. She couldn’t find one. She knew she was going to cry. So that’s why you sought out these handkerchiefs. I think that’s an interesting story to tell.

31:06
product is, I guess, the biggest thing I’d wonder. know? Yeah, I think it can. It may not be the easiest thing to see an immediate result because your audience is somewhat targeted, right? Like same with mine. You know, we’re not selling something that’s like, I guess, an impulse buy for like, you know, 50 % of the population. So I think that right now on TikTok, it feels like

31:33
it may not be the easiest thing to look at like, oh yeah, we sold a hundred thousand dollars this month or something like that. But I think that as far as like creating creative, that’s geared towards TikTok, but then taking advantage of it on other platforms too, on YouTube shorts, on your Instagram, I think that will move product. I think Instagram is probably the best removing product, just judging by my colleagues and whatnot. Yeah. Yeah.

32:03
I think the targeting is is definitely more mature over there. So that makes more sense. Yeah. So you mentioned TikTok shop and I have friends that are doing $200,000 a month on TikTok shop right now. And she says it’s just crazy. It’s like the wild wild west. Yeah. What do you have any tips for TikTok shop? Because I know you’re doing it also you have to go live to which takes some amount of courage as well. Yeah, I used to go live all the time. It’s just not

32:33
my personal thing, I know there’s some people who love to get on a live and talk if they’re, you know, one those like talkative people who, you know, enjoy an audience. I think you have to figure out like, what, what is it that you can tolerate doing? To what do you have capacity for? For me, like I’m more interested in short form video than I am in live. But also, I’m curious if you can say like, or hint, like what category? she’s, she’s apparel. Apparel, okay.

33:01
So I’m seeing that apparel and beauty are killing it on TikTok Shop. And I think from my conversations with certain people too is that right now the targeting is not super targeted towards your niches, like pets or perhaps people getting married in your category. So that’s going to be harder. But for TikTok Shop, if you have a product that can appeal to a lot of people,

33:30
Um, skincare, you know, the curling irons, have killed it. Um, apparel. Um, yeah, there’s like a whole live stream element to selling on a P with apparel where you can optimize by pushing out videos at volume. And they don’t have to be like, even like the greatest videos structurally. Um, but they push people towards your live stream and then they tend to convert.

33:57
either during the live stream or with the videos that they get served after the live stream because they were watching your live stream. Sorry, how do you push people towards the live stream? Is it just your subscribers that get the notification? No, so TikTok has been inserting live streams from people that you don’t follow a lot, like a disproportionate amount of lives have been coming across the free page. people, strangers are getting served the live stream just in their normal scrolling.

34:27
But then in addition to that, if you post before you go live, TikTok has announced it publicly that these things will get pushed out more so that they’re more likely to push your video that you posted approximately 24 to 48 hours before your live stream while you’re live so that people see your video, they see your profile has a little blue circle around it.

34:55
to indicate that you’re live right now. And what they’re doing is trying to attract people to go from that video to your live stream. Okay. And then once you’re there, you have products that you upload and they can just check out right on the spot, right? Right, right. So there you are on your live stream, you know, like showing the products, answering questions. I think for apparel, it’s nice because they can say like, oh, well, you know, this model weighs 150 pounds is five three, this is what it looks like on her.

35:23
Is it stretchy? Is, does it feel like? It kind of gives people that, that piece that they’re, they might be missing, like when they’re looking at, know, flat images on Amazon, you know, they can actually interact and figure out like, how would this fit on their body? You know, before we hit record, you mentioned to me that TikTok is favoring long videos now, not just one minute. Does that imply then that the sub one minute videos are getting less reach? Yes.

35:53
At least that’s my experience on my account and then accounts that I’ve seen from others is that it’s like there’s a lot of competition for the shorter videos. Um, and people are continuing to make the shorter videos so that it’s a little, it’s like disproportionately, um, geared towards one minute videos or longer, um, is what they’re trying to aim for. So I saw a statistic that said something like 70 % of.

36:21
50 to 70 % of videos consumed on TikTok are one minute or longer. So if can imagine like how, know, like if 90 % of people think that we should create short form videos just as a default because it’s TikTok, there’s so much more competition. So I’ve seen some of these longer videos and I can’t imagine people watching like a 15 minute video, for example, or even a five minute video, but maybe the overall watch time is just longer.

36:48
I feel the same way. Like I can’t imagine my content stretching out to 10 minutes. Like I don’t know. It would have to be like an epic movie at that point for the kind of that I make. Um, what I’m seeing is the longer videos, tend to be just like face to camera, FaceTime style talking, which is also kind of part of the culture of TikTok where people want to feel like they’re just hanging out with you on FaceTime. Um, it’s not such a like polished event sort of recording, like you might see on YouTube.

37:18
And that’s where the video tends to stretch to be longer and longer because for someone to kind of tell a story or to rant for three minutes, five minutes, it’s a lot more doable than these, you know, these videos that are very saturated or like very produced. know TikTok is going after YouTube directly, right? So before we got on, you mentioned, hey, yeah, just upload all of your horizontal long form videos. Yeah. Do they do they work? Do people watch them?

37:47
Yeah, yeah, they do. It’s a little bit too early to say what type of horizontal videos are getting a lot of traction on TikTok. There is a push towards it. They’ve sent notifications directly to users saying, hey, if you upload horizontal video, you will get pushed out. So right now, it’s one those areas where you get kind of like an extra boost from the platform if you do it. For your short form,

38:16
If you have an editor, because I know you’re busy, but like, if you have an editor who can create a little juicy moment from your long form video and put it to the front of the video, as kind of like, it’s like a quick teaser trailer hook. Right, I can see your videos being consumed for 10 minutes for sure. Hmm. Okay. Yeah, I guess it’s worth trying. And horizontal, I can’t watch horizontal video on TikTok.

38:44
I usually just swipe away. Yeah, I’d never want to turn my phone, but it actually serves it to you horizontal, but you are still holding your phone vertical. So you don’t have to turn your phone unless you want to. Right. But there’s the ugly big black bar. Yeah. Something I am curious about is I see like more movement towards videos on TikTok being rewarded for a very active comment section. And I’ve noticed that those videos, even though it’s kind of ugly that there’s so much black space,

39:14
it does allow you to see the video and the comments simultaneously. So I think it may lend to having a video that’s consumed but also discussed at the same time. Do you make an active effort to try to reply to all the comments? Maybe in like the first day or so? Yeah, I definitely try. When it gets, you know, to be too much, it’s, it’s a little bit hard to get everyone but I try I should do a better job. Ideally, if you have a video

39:44
you’re expecting that not all of them will go viral. So if you make 20 banger videos, you’re pretty lucky if you get one of them to go to the millions. And when that happens, that’s your of your moment to drop everything and continue pushing out videos. when you get, if you were to have your handkerchiefs, know, pop off, you tell your story and people watch it, they’re going to ask you questions about like your handkerchiefs. And so

40:11
if you were to get a video with a million views and you have all these comments, asking questions or, you know, replying to you, that’s your moment to also then reply to that comment with a video and continue that engagement. Yeah, it’s interesting. I know putting out viral videos is kind of like an art form. I know you mentioned, you know, the hook and whatnot, but it all just takes a lot of practice. Yeah, yeah, there’s a lot of structure and strategy and

40:39
Yeah, there’s a lot of optimization that I actually have been thinking about, you know, how much do you want to give someone, you know, as far as like the information about what can help their video versus not like feeling like they feel overloaded with information and they don’t get out there and try. I would say like, I think that the biggest thing that I see small businesses spin their wheels on is just not having a strong start to their video.

41:08
Um, a of times they’ll spend time trying to be funny or, um, you know, create some kind of concept, but all they need to do is concentrate on making like the first five seconds of their video really strong. And from there, you know, you can continue to incrementally improve. And it just takes practice. And you said one in 20, you’re lucky if one goes viral. So anyone listening to this, if you’re not getting a video that goes viral, just, you just gotta keep going and be consistent with it. Yeah. You learn with every iteration.

41:37
So, Eugene, where can people check out your cute costumes online and your TikTok channel, of course? Yeah, on pandaloon.com. That’s my company with the cute costumes for dogs and cats. And then also Huxley Media Group.com. I have some information there on a TikTok course that’s coming up. And yeah, feel free to hit me up there with any questions. Awesome. Well, thanks a lot for coming on the show, Eugene. I really appreciate it.

42:07
Yeah, thank you.

42:36
go to SellersSummit.com. And if you are interested in starting your own eCommerce store, head on over to MyWifeQuarterJob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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531: A Proven Method To Grow Your Social Media Following In 30 Days

531: A Proven Strategy for Growing Your Social Media Following In Just 30 Days

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course.

If you’re interested in growing your YouTube, TikTok or Instagram channels fast, then listen to this episode!

What You’ll Learn

  • Strategies to grow your social media following
  • The results of our video challenge
  • The secret to growing any social media account

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Transcript

00:00
You’re listening to the My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now for the past 10 days, we’ve been running a challenge in our profitable audience class that has dramatically increased the social media following for the students in the course in just a short period of time. So in this episode, Tony and I are going to talk about what we did and how you can grow your own social media accounts as well. But before we begin, I want to you know that tickets for the 2024 Seller Summit

00:29
are almost sold out over at SellersSummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, mine is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet.

00:59
Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast and we’ve sold out every single year for the past eight years. Now if you’re an entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s going to be held in Fort Lauderdale, Florida from May 14th May 16th, and right now this is your last chance to grab your ticket. Also, if you haven’t picked up my Wall Street Journal bestselling book,

01:28
the family first entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form, and I’ll send you the bonuses right away. Now onto the show.

02:04
Welcome back to the My Wife Coder Job podcast. Today we’re going to talk about an event that we are running for one of our courses that’s been super fun and I can’t wait to see the results. You’ve actually had a lot more fun than I expected with the challenge. Why is that? Well, you messaged me yesterday and you said, I’m loving this challenge. I’m loving watching all the videos. Yes. You want to just describe what we’re doing right now first?

02:31
Yes, so in our Profitable Audience course, which is a content-based course, we have challenged our course members to create 30 videos in 30 days and publish those 30 videos in 30 days on whichever platform they choose, whether it be TikTok, Instagram, Facebook, YouTube, and we are allowing shorts. So we’re not expecting people to create 30 pieces of long-form content in 30 days. However, it needs to be 30 pieces of some kind of video content posted

03:01
in the 30 days of April. And the reason why I like this is I actually get to see people on camera. A lot of times when you’re teaching a class, don’t get you don’t get that interaction, although we do zoom calls. So I guess I guess we do get that interaction. But it’s nice to see someone on video produce something. So what I think is nice is when we I love the zoom calls for that reason is that we finally get to see people in the course. I feel like they only see us. However, with the video.

03:29
With the Zoom calls, we have a group of people on the calls and some people are more chatty than other people. Some people just like to listen. And so it’s been nice to me to get to see, like some of these people, I had no idea what they were doing because they don’t share a lot. So we have one course member who has a YouTube channel with like 60,000 subscribers. know, 65,000. Let’s not move that. Yeah. And did you have any idea? I feel like did we miss something in this? I don’t know.

03:59
I had no idea and I went on the channel, I was like, oh my God, she’s killing it. Yeah, and this is where I feel like people are like, oh, I can’t do video, everyone’s already done it or no one’s gonna listen to what I have to say. Everyone has all these excuses, right? Her channel is daily prayers and it’s very structured and I don’t know much about what she’s doing as far as like, I believe it’s like based in the Catholic faith and.

04:26
It’s a very structured prayer and your intentions that you set for the day. And first of all, these videos are, they’re interesting. I enjoyed watching, you know, they’re like 45 minutes long. So I watched several minutes of her videos. So they’re interesting, they’re well done. And you can tell by the interaction in the comments that people are actually very appreciative of this daily content being put out on YouTube. And I was like, where did you come from, right?

04:55
It just kind of came out of nowhere and it’s a very, very successful channel. So I think when people have this thought of, no one’s gonna be interested in this or no one cares what I have to say, that’s not true. You can truly make video content about anything. She’s making content about prayers, which I think is phenomenal and obviously is helping a lot of people around the internet.

05:21
Are you telling me my microprocessor design channel has a chance? You have a chance. You have a chance. So anyway, it’s been really interesting to see what people are doing. And what I really like is that there are some folks in the class who have never made a video before, are very new to the whole video content creation, and they’re putting themselves out there and they’re being, you know, I hate to, I think brave is kind of overused, but it is hard to get in front of a camera and make content or even film or have your voice recorded.

05:50
And so I’m really proud of these folks for just taking that risk and putting themselves out there. Uh, and huge shout out to Leon. I don’t know if you saw his video yesterday. Talk about the edits. I don’t want to say, I didn’t want to say this because like, I know he’s going to get stuck in the editing if I compliment his edits. However, first of all, he’s looking slim. So good job, Leon. And then second, his videos are great. And if you remember, like we’ve known Leon for several years, his improvement on video is like 10 out of 10.

06:20
100 % agree, he sounds very natural up there now. And the hardest part about creating content is consistency really. So I am really excited to see what happens at the end of 30 days. I remember it took me, I think 15 videos, short form, until one popped off. Interesting. So 30 days, think is, I think so everyone’s gonna have at least one video pop off in those 30 days. I’m sure. So I’m doing this too, although I’m not like publicizing it.

06:48
And it’s funny because my short form video from two days ago was it got like 1500 views and normally mine get 400. So I was like, okay, so that’s that’s good now. But like the topic was not one that I can like recreate. So why is that? What was the topic? It was how to get like evenly sized muffins when you’re baking. So they all bake to the same consistency. It’s just a hack, right? And I actually so this is this is what I’m doing is I’m taking my longer videos and I’m hacking up.

07:17
little tips inside the videos and making them into short form videos with voiceover, because I don’t have a lot of free time right now with seller summit right around the corner and losing my video editor. So I’ve been just hacking up my small videos. But what I’ve also realized for myself as someone who like used to do YouTube and then took a huge break and then is back, it’s fun, right? Like when I got the 1500 views, I was like, ooh. So now I’m like, let me make 25 more videos because.

07:45
It’s funny how quickly you see when you post that constant consistently, like my subscribers are going up every day, my watch time’s going up every day. And so I can see how this can become really addictive. You know, I just kind of publishing YouTube shorts because I was on the fence for a while. But now that I’ve been doing it consistently now for just about a month, like consistently, like every single day, including weekends, it’s actually contributing a significant amount of subscribers now also.

08:14
Yeah, so since I started doing the shorts, I think I’ve gained like 15 subscribers in three days, which is not like earth shattering. However, if you’re trying to build a channel, I think that that’s like 50, that’s five subscribers a day. So just with one short, it’s like, well, that’s 150 subscribers a month that gets you to the monetization level of subscribers pretty quickly. Yes, definitely. Now, the watch time part is a totally different story, right? You really need those long form videos to get your watch time up.

08:44
And I think with a 30 day challenge, those long form videos are a little bit more difficult, mainly due to the editing time, if you’re doing any significant amount of editing to the videos. So my goal is to do one long form a week and then the rest short form for the 30 days, but it’ll be interesting to see. I really wanna do this in a fair way. So I’m not telling my email list or my website that I’m doing this. Because.

09:13
Not that it would help anyway, I don’t think actually. I think it would because my people love video and whenever I used to send out like my Facebook lives, those videos would skyrocket when I would send them out in email. So I know that if I sent stuff out in email, I would get a lot of views on those videos because people do like to watch that stuff on in my demographic. So I’m waiting. I’m going to wait till May 1st.

09:37
to send people over because I’m like, want to be able to compare myself to the students, right? I want to show people that like, hey, and I’m doing very minimal editing since I lost my video editor. So I’m putting up like, I would say medium quality content. Like the information is good, the, you know, I did a short in my car today. Like that was my one that went up. Those work, it doesn’t matter. Right, but I want to be able to show people at the end or at least we can test it, right? Like, because we have one student in the class, Kevin, who is doing

10:06
awesome editing on his videos, right? Like I’m watching his videos and I feel like I’m watching like a produced show. They’re really good. And like I learned all about Bitcoin. I had no idea. Now I know. So his editing’s amazing. So it’s like, okay, well, Kevin’s gonna do this like high quality editing. I’m going to do really minimal editing and let’s see like, can we grow at the same rate? Is Kevin gonna like outgrow me, which is fine if he does. I would probably then start incorporating more editing down the road if that’s what’s necessary.

10:35
but I’d like to see like kind of testing between, it’s a great test between all of our accounts of, because we’re all starting out, right? Most of the people, except for the prayer girl who’s got 65,000 subscribers. Yeah, she’s got a little bit of an unfair advantage. She’s got an unfair advantage, you have an unfair advantage. So I don’t wanna give myself that unfair advantage. I really wanna be able to compare apples to apples at the end of the 30 days. It’ll be interesting too, because Kevin’s going all out with the editing. He’s even creating custom thumbnails for his shorts. Yes. Which is something that,

11:05
I don’t know if I could justify, because the thumbnail takes a long time. Yes, yes. So because I hate to only do one thing for one thing, this morning or last night or sometime in the middle of the night, I got my trusty little notebook out because I had all these ideas because I started thinking to myself, OK, I’m making these shorts. like they’re not my favorite. However, they’re good enough, right, to be published. And.

11:30
So what else am I gonna do with these things? So I’m thinking, okay, I don’t wanna put them on Instagram because that’s truly like a personal page for me. I don’t. I was say about that. No, no, no, I removed all them from my feed, but now I just have them published on the separate thing and it makes me feel so much better. So you can probably pull it off. But I thought, my TikTok account is like, it’s nothing, right? Like who cares? So I think I’m gonna now put all of them on TikTok.

11:56
because they’re not like, they don’t have music, they’re not watermarked, there’s nothing YouTube specific about them. So I thought, my TikTok account I don’t care about in that. My Instagram account is truly like, the other problem with my Instagram account is I have a lot of my kids’ friends following me. So I’m always really cautious about what I post on Instagram because my kids are now at the point where my youngest one is like, please don’t post me on Instagram, all my friends follow you. Like if the picture’s not good, like if I think the picture’s good but she doesn’t think the picture’s good, you know, all that stuff.

12:25
Anyway, I’ve realized that Instagram kind of just needs to stay like pictures of my dogs and, you know. OK, why are her friends following you? I have no idea. I guess I’m the cool mom and she’s it. I’m sure that’s causing cringe across the the Greater Orlando area when I say that. I don’t know why they follow me. I think my content’s boring. Maybe because of my traveling, I post a lot of my travel stuff. That’s that’s interesting. I’m just thinking I don’t think any of my kids friends follow me.

12:55
All my kids’ friends follow me and I do know that so I’ve always been cautious about what I’ve posted on Instagram. But TikTok, I don’t really care and if your kids are on TikTok following me, I’m not the worst person they’re following, I’m sure. So I think I’m gonna put it on TikTok but then this morning I was like, I think I can put these on Pinterest. Because you can put video content on Pinterest. Actually, I think Pinterest wants that type of content, right? Yes, they do. So I was like, huh.

13:24
And Pinterest really, really, really wants new content. They don’t really love, the new Pinterest doesn’t really love you pinning, they don’t even like you pinning the same thing to multiple boards. You can pin the same link, but they want different images on the multiple boards now, right? So was like, well, this is an easy way to come up with new content, right? Is just repurpose the…

13:48
YouTube shorts on Pinterest. Now it’s not gonna work with a long form video because of the sizing and I don’t think you can upload that long of information to Pinterest. I think it has to be under 60 seconds. But I was like, huh, okay, I’ll put it on Pinterest. Let’s see what happens. Debating on Facebook, because that’s mostly my friends and I was like, I don’t want my friends like me, like, oh, what is she doing? Actually, I feel like that on Instagram all the time. Yeah.

14:16
Like my friends are like, what is this guy doing? like business. My stuff’s like, here’s how you organize Tupperware. Like, I Well, no, that’s better. By the way, just as a quick aside, your last one was about how to make the same size muffins. Don’t you just put the same amount of batter in each little cup? But how do you do that? How do you do that quickly and easily? You just go up to like, say I’m going to fill half the cup, right, with the batter. And then you got to like scrape the batter out of the cup.

14:42
Okay, you’re doing it. Here’s what you’re doing wrong with my quick and easy muffin tip. So anyway, I think I’m going to put it on Pinterest just to test and see what happens. I have a big following there, so it’ll be it’ll be a good test, right? Because have a lot of I have a lot of people on there that follow me. So I just post to. I don’t know. I was wondering that, too. Actually, I was thinking about you. I was thinking about our friend Jim Wang because he’s talking to me about Pinterest stuff.

15:11
Um, yeah, I let me test it first because if it, if it doesn’t do well, then it’s fine, but I don’t want you to do it too. Well, no, no, no. So I’m using this, uh, tool called repurpose.io right now. And I wonder if it even connects to Pinterest. No, it doesn’t. It doesn’t. It only connects to TikTok, YouTube, Instagram, and snap. Should I post a Snapchat or is that just for kids? don’t even know how to snap anybody. Like one of my kids was like, snap me back. I was like, don’t even know Pinterest is one of the options of this tool.

15:39
So I’m just gonna auto, you know what, you should sign up for this tool, Tony. I know, I was actually thinking about it the last time you mentioned it in an office hours that I should sign up. It’s very good and it’s very robust. It’s a little clunky for the scheduling, but it makes my life so much easier. Say the name of it again so I can put it in my handy-dandy notebook. Repurpose.io. Repurpose.io. And you know how I am about spending money on tools, right? Got it in the notebook, that means it’s gonna happen. So anyway, that was my next thought was, okay.

16:09
Let me put it on Pinterest, let me put it on TikTok. I’m definitely not putting it on Instagram. Facebook’s out for judgment, I’m not sure yet. Probably when they get better. You have a lot of Facebook folks though. I do, I do. Now I could, oh, you know, I could put it on Happy Housewives Facebook. I was thinking of my personal Facebook. I definitely put it on Happy Housewives. Yeah, forgot about that. And then the other thing that I’ve been doing is, and I did this yesterday.

16:38
So as I’ve talked about before, I’m doing the Amazon Influencer program where I’m reviewing products and those videos live on Amazon listings and they pretty much stay on Amazon listings. I’ve published one to YouTube, it didn’t do very well so I’m not gonna put any more on YouTube. It felt relevant, it was about hamburger stuff so I was like, okay, I talk about food, this makes sense, but that video bombed. So I’m Yeah, but I mean, just one video bombed and you’re gonna stop? I’m gonna wait. Okay.

17:05
Cause like when all the other videos are helping my channel grow and that one’s not, I’m not gonna put more. But so I bought this rolling cart, this little small, it’s very narrow. And I bought it for my daughter’s birthday. And I was like, okay, well I’m gonna make the Amazon review video. So I made the review video. But then because I got it for her birthday, what I did was fill it with like, she has a very small bathroom that she shares with her sister. And so I got this cart so she could keep it in her room and then like roll it in and out of the bathroom.

17:35
So I went to Target and bought all these Toiletries Girls Like. I don’t know what else to say about it. And so I put together this super cute gift. So it was the cart, which was the Amazon product. And then I filled it with face masks and brushes and all these cute little things and these containers with cotton balls and whatever. And I made this whole gift about it. So I was like, wait a second. Now this is a perfect YouTube video, right? Like how to make a cute gift for a teen.

18:04
And the benefit of it is like every single product basically has an affiliate link either to Amazon or somewhere else on the web. So I filmed it basically three ways. So I filmed the Amazon review video of me like putting the cart together, showing how easy it was, the features, video one. Video two was a little bit of the cart and then mostly me like basically putting the cart together like everything that I put in it. And it’s all gonna be voiceover. So I didn’t talk.

18:33
during the video and then the third video I filmed as a short. So basically that was me talking like, do you need a fun gift idea for a teen? And then just talking about how I got the card on Amazon and the products that I filled it with. So I basically filmed it three times yesterday, but it didn’t take me that long because everything was already out. So it was just a matter of flipping the, and I filmed it with my phone. So it was a matter of flipping the phone angle and just making those three videos and.

19:02
I was like, those are going to do well. Yeah, I’m pretty sure. Yeah. And I’m going to write a blog post about it. So I was like, oh, this is money. Right. Like blog post is great because it totally fits in with what I talk about. It was a great frugal ish gift. Right. Because a lot of the things I gave her were stuff that she needs anyway. I’m, you know, toothpaste and face wash and, you know, cotton balls, all things that like I supply her on a regular basis from my own bank account. So I just made it a gift.

19:29
And she loved it, she thought it was super cool. yeah, so that will be, to me I’m like, oh, this will kill on Pinterest, right? Like awesome for Pinterest. So I’m like, this hits every single channel. And all I had to do was film it three different ways, which took maybe an extra 25 to 30 minutes total.

19:57
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20:28
This is doing the class that did crafting videos, right? And it’s just her hands. But for some reason, I just want to watch all the way to the end. Yes. Oh, the crochet? I was like, wait. crochet, yeah. I trying to think of what it was. Yeah, crochet. Because she’s like, stitch one, stitch two, stitch three, loop. And I was like, wait, do that again. And the other one was making a coca drink or something. It was preparing some food. Oh, the ASMR in that was 10 out of 10. Yeah.

20:57
So those work really well. I imagine most of it’s in the editing, but yeah. Yes, which I’m terrible at. And that was the one thing that I was thinking with this roller cart. It would have been cool to do just me placing everything on the cart with like the sound because I love the, know, when you rip open a bag of something or you put the measuring cup down and there’s like the clink. I actually think those videos are really engaging. But at that point I was like, I gotta get this gift together. She gets home from school in 25

21:27
So this is just an aside, but you know how I’ve been like switching up my short strategy lately? I think I’ve decided because I started posting my older TikToks and YouTube and they’re actually doing quite well. OK. And I think it’s because the ones that I kind of mass produce all in one take, it’s me in the same exact environment wearing the exact same shirt, same like cuts and everything. Whereas I remember like the older ones that used to make. I used to film wherever I was.

21:56
So the background would change, there’d be motion and everything. And I think that actually contributes to it working better. You know, that makes sense. I haven’t thought about that, but I have thought about switching up my background. For me, my best place to film is my kitchen. It’s got the best lighting. I don’t need any additional… And my kitchen’s also really nice.

22:19
So it just looks really nice for a backdrop. But I was thinking like when I did the one in my car, I was like, this is kind of nice mixing it up a little bit. But there’s this Asian dude, I don’t know if you follow him on TikTok. I think his name is Frank. All he does is it’s just his face filling out the entire screen and he just gives like some sort of bland tip or something like, no, actually what he says is interesting, but it’s the video itself is bland. Yeah. And follow him because he says he says some interesting things. No editing.

22:49
Nothing. He just posts it. He’s got millions of followers. Yeah, so I think if you are interesting enough, you don’t need to edit. This is his delivery. His delivery is like, you know, if you want to get a job in the high tech industry, I mean, that’s that’s the type of delivery it is. But he’s giving good information, right? He is. Yes, he is. Yeah. Yeah. So yeah, I mean, like I do like slick editing. Like I like to watch stuff with good editing.

23:16
but also if it’s like that crochet, had no editing, right? But I watched, I actually watched that video twice because I was like, wait, how did she do that one thing? And I went and watched it back. Not that I’m ever going to crochet, but I was like, now I know I’m never going to after I watched it. I was like, this is far too much counting and you gotta pay attention. Like this is definitely not for me. But it was just literally the phone or the camera above her hands. And it was just the perfect angle.

23:45
Right? Like you could just, I don’t know, I was really impressed by that video because it was just very clear and obvious what you needed to do to do this stitch. And so if I was wanting to learn how to crochet, I would watch that video. You know, I’ve been thinking a lot about shorts lately, mainly because we’re doing this challenge, but how it fits into the overall ecosystem of what I do. Because shorts by themselves don’t really make any money, right? Yeah.

24:12
But I think there’s something to be said about just top of funnel lead gen. I still remember when I, that one tick tock I had hit 1.2 million views. I was getting an enormous amount of email subs every single day. And that, that one tick tock, I remember lasted like over a week. So I was getting an abnormal. Yeah. Cause tick tocks last longer than like an Instagram post for some reason. And, uh, I,

24:40
It’s funny, I got hit by the Google update for my blog, but I think now that I’ve been doing shorts, I’m actually generating more email subs than prior to the update now. I wonder if that’s the reason why. Interesting. need to track. The problem is I don’t want to use this really long tracking link in TikTok. Oh, yes. I want to know which video and what’s doing it also. It’s hard to track all that stuff. Speaking of…

25:10
the shorts and strategy, the other question that we get all the time from people is that I wanna make video, but I don’t wanna show my face. I wanna be anonymous. And while I would say I am definitely of the opinion that it is better to show your face and be part of the video for the most part, we have a student in the class who is building a faceless channel and…

25:40
Secretly did not even tell us and is already to, started at the end of January, we talked about this in the last podcast, is already to like 1,500 subscribers. And I’ve watched a lot of their videos. I mean, it’s about cars, I’m not a car person, but they’re very interesting. And I can see how a faceless channel for certain topics would definitely work.

26:03
faceless and it’s not even her voice, right? Correct, yeah, it’s AI voice. And the voice actually is good. Yeah, I agree, the voice sounded really good. Because one of the things I don’t like about AI, because I’m on true crime TikTok, a lot of the true crime TikTok is AI generated voice, and it’s the same dude, right? And it’s like, on March 15th, blah, blah. Like it just feels like you’re listening to a robo call.

26:28
And it’s the one thing I don’t like. I’d much rather have people do the true crime where they like put their makeup on and tell you this whole true crime story. Even though I don’t care about the makeup, I’m like, you’re more interesting to listen to. But their voice on the videos sounds very human, right? It doesn’t sound to me like it’s AI at all, which I mean, that’s I think that’s another reason why the channel is doing well. So Pat, Pat Flynn just published this YouTube video where he took the time to train 11 labs, which is a company that specializes in this.

26:58
And he just wrote this paragraph and read it himself. And then he showed the AI version. The AI version was practically indistinguishable. It got his intonations and everything, but he’s been podcasting for years. And I think he uploaded tons and tons of training data, which gives me a whole bunch of ideas also. I think there’s another student in our class who doesn’t want to show her face.

27:25
But I had a one-on-one with her. She’s very intelligent. She’s very knowledgeable about this one topic that she’s gonna be talking about. But just doing voiceovers, I think, is good enough also. If you don’t wanna show your face, people aren’t gonna recognize you by your voice, right? Yeah. I think there’s a couple buckets where I think showing your face matters. I think if you’re talking about anything in finance or money, there’s a trust factor. Unless you’re talking about like,

27:56
Bitcoin or explain like some future not not the bitcoins futuristic, but if you’re talking about like Certain topics in finance. I think you can get away with it But if you’re giving people advice like our friend, what is his name financial tortoise? Is that him? Oh, yeah, Tate. Tate. Yeah Like the stuff that he’s giving information on I think he needs to show his face, right? There just needs to be that no like and trust factor for certain things, but you know

28:23
our student has really convinced me that you can definitely do a faceless channel if you get the topic right. And I do think having the voice not sound so robotic is helpful, but that’s probably just my own personal opinion. I think in the grand scheme of things, like monetizing shorts, like how I do it, because you’re not gonna make much money off of the actual content itself, right? The other stuff that you sell, like if it depends on trust heavily, I think you have to at least do a voiceover.

28:53
Yeah. Right. So in my research for all for this challenge, I it’s funny because everybody who’s done this either as an experiment or challenge for themselves that I found, they all had success. Like this is almost a guaranteed way to jumpstart your YouTube channel. But what I thought was interesting is I found some people that were very small creators, so 1500 subscribers or less, and they were talking about their journey to monetization.

29:22
And basically a lot of these people seem to just, I don’t know if it was coincidentally or if there’s some sort of like threshold, but like at the 1500 subscriber number, as well as like the number of videos they were creating, they hit the monetization. They could become, you know, they could put ads on their videos. And it was interesting to me because like they were sharing like, hey, this is what I made my first month. And, you know, a lot of them were making a couple hundred dollars a month.

29:50
from 1,500 subscribers. And I was like, know, 1,500 subscribers is not a lot. Like that How are they making their money? Through ads, like just through. Really? Yeah. And they were making between about 150 to $300 a month from 1,500 subscribers, putting out, you know, one to two pieces of long form content a week. And what I thought was fascinating, because I watched a couple of their.

30:19
It was funny too, because they’re such YouTube creators, right? Because their videos are all 12 minutes long. And I’m fast forwarding, I’m like, I just wanna know how much money you’re making every month. But it’s interesting to me, because I feel like if you compare that to blogging, right? When I had 1,500 readers a month, I was making zero dollars, right?

30:42
That’s a very, 1,500 readers a month, you’re not gonna make a lot of money on a website unless you’re so niche down that every single one of those 1,500 people is super into whatever you’re talking about. But I was like, 1,500 subscribers and you’re already making 300 bucks a month? That’s pretty good. I think if you had 1,500 subscribers, you could easily make a lot more than that, Absolutely. stuff, yeah.

31:08
Well no, but I’m thinking about if you have 1500 subscribers on YouTube versus 1500 visitors a month on a blog. Oh yeah, yeah, no question. I’m shocked that the number is that high. They must produce really good videos and their channel’s growing like gangbusters. Because the number of subs isn’t necessarily reflective of the number of views you’re gonna get. Correct, but so this video was eight months old, nine months old. She was at 1500 subscribers when she made that video. She’s now at 22,000. yeah.

31:37
But I also think that somehow there’s that tipping point, right? When you hit the monetization point, when you hit a certain number of subscribers, as you’ve talked about a lot, it just kind of grows exponentially. And so that’s why I think this challenge or something like this, and obviously if you’re not in the course, you can totally do this on your own. Just the course is nice because you get that accountability. But I think if you do this,

32:03
It’s almost like we never can guarantee anyone have success or make money, right? But I do feel like this is almost a sure thing as far as if you create the content, you publish the content, you improve the content, because as we know, the more content you create, the better you get with every video, you’re gonna be able to make money on anything, right? mean, crocheting, praying, cars, like.

32:30
Can you talk about a more diverse group of topics? Like it’s nuts that what people, you know, I just think the possibilities are endless. You know, I love this challenge because it’s really like how many one-on-ones have we had where people just struggle with consistency? Yeah. And so seeing a whole bunch of other people do it actually made me want to double my content effort actually. Oh, I just like literally I have a notebook and it’s filled with video ideas right now.

32:57
Video ideas and seller summit, that’s in the notebook. Yeah, and I’m just thinking to myself, we should do this like, well, every month might be a little stretch. single month. Well, no, because it motivates me too. Yeah, oh yeah, I’m so motivated. Like, it’s crazy. I would love to do one for long form also. Yes, Because I think the biggest gains would be long form. That one might be a little tougher, but you know, one a week, long form. So that’s what I was thinking, because I think the short form video is how you sort of like that. It’s the gateway drug. Yeah.

33:27
It’s also like the, what is it called when you have a heart attack and they shock you? It’s like the, it’s like the. paddles. The paddles, right? It shocks your count into being awake, right? So your videos are getting shown to people. People do subscribe off shorts. And so you’re getting all that traction and then you hit them with the long form video, right? You create these shorts and also the shorts are a really good way to practice being on video.

33:54
because you don’t have to talk for a long period of time. It’s much harder to talk for eight or nine minutes, even if you have a teleprompter, than to talk for 30 seconds to 60 seconds. But what I think is happening, and I’ve seen this with Charles and Kevin, who are two people in our course who have been creating video content for several months, their videos are progressively getting better and better, even in short form, right? Like I noticed, I’ve been watching Charles’s, Charles does primarily shorts.

34:22
and his videos are getting far more succinct in the more he does, right? His delivery is better and he’s very charismatic. So it’s not like he would even struggle to create that video content, but even someone like him who I think started off pretty good is getting better and better as he’s going along. And I think Kevin has made like huge improvements in his delivery on video. And that comes from, like 30, think about it, you make 30 videos in a month.

34:51
You’ve had a lot of practice delivering lines on camera. Kevin’s already had some shorts that have hit over 15,000 views, 20,000 I want to say now. And he’s had a couple long form that have hit as well. Exactly. You one thing I’ve noticed also is that I think the short form has added views to my long form also. It’s just weird. I was just looking at my stats the other day and I noticed this pop up and I’ve been publishing long form at the same rate. Yeah. But ever since I started doing the shorts every day,

35:22
There’s just this sudden rise, I would say in the last couple of weeks. So one thing that I noticed when I was publishing my short yesterday is that at the end of your short, you can have it recommend another video. Yeah. And so I always just click another short. But what I did was I actually clicked on one of my most popular long.

35:45
I’m gonna have popular long form videos from a long time ago, but like my most current popular long form video, and then I saw that video get bumped yesterday as well. So I do think there’s something to that, just in general, not necessarily even like clicking the recommend thing, but just in general, I think it does boost your overall views. Yeah, for a while I was always just linking to the long form because my shorts are usually just long form broken apart. Yeah.

36:12
and the shorter ones. So all those linked to the main video. Maybe that’s what’s contributing to it. I wish it was like more data on this. I know. So the other thing that I think that we should encourage our students to do at the end of this challenge is, so now you have 30 short form videos. Go back and look at the ones that have hit, right? The ones that were more popular and then create long form out of those short form videos. So it could be that, like for me, I’ll probably have four or five short form that can make one video. I mean, I’ll rerecord it.

36:41
But the topic’s already there, right? I’ve already said everything and it’s probably already written down. So I just need to record it again in long form horizontally. And I think for our students, know, basically, you know, which ones hit, which ones were popular and then go make a long form video, you know, by combining a couple of those short forms. So they’re not even going to have to really think about what they have to do for long form. So I think this is a good way to like ease into that long form video creation as well. Oh, and once you find out

37:11
which shorts are working well, just make more of them. There’s this one buddy I follow, he had this one video hit like over a million views, 1.5 million views. And he just kept making like almost the exact same content with that short. And each one of those subsequent ones were hitting like hundreds of thousands of views.

37:33
how many ways can you make even muffins? I don’t even I you’re just saying it in a different way, but presenting the same information and chances are people aren’t seeing the same thing. Well, yeah, I mean, if you think, let’s just think about this for a minute. So let’s just say you have a short pop off, right? And it gets 50,000 views. So how many people didn’t see that on YouTube? Millions and millions and millions of people did not see that on YouTube.

37:57
So I mean, yeah, even if you have a video that does amazing, it’s not being seen by the vast majority of people on the platform. And I remember when I hit 100,000 subs on YouTube, one of my videos on Alibaba just took off. And I think today it has like 2 million views or something crazy like that. Yeah. But every time I make an Alibaba video, it does well. So if I’m feeling down the dumps, like I just created an Alibaba video and a lot of times it’s

38:26
It’s the same overlapping content and it just for some reason always does well. Yeah. I mean, and I think that’s one of the tricks of YouTube, right? Is to continue to create the content that does well, as long as it’s in your niche. We know a of people who’ve had that backfire on them, but. I mean, I’ve been trying to break out of it because I don’t want to be the Alibaba guy. Like I’m no Amazin, but I don’t want to. Yeah. You’re the spokesperson for, well, even Alibaba.

38:52
contacted you after that. You are the Alibaba. Then I spoke at the Alibaba event, so maybe I am the Alibaba. I don’t want to be the muffin man, so I got to change my content before. My worst performing video to date is the one talking about my traditionally published book, like the process. So much to say. Nobody wants to know the process of writing a traditionally published book and all the finances and everything behind it. I thought it was interesting. I would think that’s an interesting video, but

39:22
Yeah, it’ll be also interesting to me to see, and this is one of the things that I’m most excited about it because we have such a diverse group of people in our class, is that just seeing the different niches in how they perform. know, because I don’t actually think there’s a ceiling for anybody. I think that, you know, you can have success no matter what you’re talking about. And I would love to be able to sort of have our own mini case study.

39:49
when this is over to show that to people because I think so many people, there’s so many hangups about video, which if we’re being honest, it’s good, right? Because the less competition we have, the better. That’s one of the reasons why we keep telling people to start doing this because so many people just won’t do video. But at the same time, I also feel like if you’re struggling or if you’re trying to get your website up or you’re just not seeing the success that you feel like you need to see, start making video content and

40:17
I think that’s gonna be a game changer for you. And let’s just talk about equipment real quick. You really just need your phone and this cheap lavalier mic that you can get online for like 10 bucks. Yeah, although I’ve filmed a couple without a mic. Don’t tell anybody. Well, I did too and no one… Okay, so one of the ones… I’ve been published my old ones, I told you lately, right? Yeah, yeah. A lot of those old ones, I didn’t use a mic at all. But ironically, those are doing better than the ones where I have my full setup.

40:44
because I think people somewhat sometimes just like the lack of polish. Yeah, and I will say with an and you have an Android phone. I have an iPhone. I filmed that one in my car and the audio quality is fine. Now, I’m sure my brother would probably have a few things to say, but it’s clear there’s not any background noise. You know, I’m in my car with the windows up, so you can’t hear anything. And like I wouldn’t recommend that be every video that you create. But to me,

41:13
As long as there’s not a lot of background noise where you are, I really think you can, if an idea comes to you and you’re at the grocery store, go to your car and film it. Because I do think that those videos will be just fine when it comes to audio and video quality. I 100 % agree. And it’s actually made me think, should I even bother using a mic? Because I’m much more impromptu if I don’t have it. Because I always make that excuse, ah, I don’t have my mic with me. So I’m not going to film now.

41:43
Well, that’s what happened. I was literally at at cheer in the parking lot waiting for my daughter and I was on Tik Tok and I saw a Tik Tok video about organizing and I was like, I have a better idea. I have a better idea than what she’s saying. And so I literally like propped my phone up on the air conditioner vent and took like three tries. It kept falling off and then just filmed these three things, filmed it in one take.

42:06
edited on CapCut on my phone and I had one of my kids, I was like, let’s just give me some quick B-roll. And of course they were like, what’s B-roll? And I was like, you know, it’s when like someone’s talking but there’s stuff happening. And I was doing a horrific job of explaining it to them because they thought it was come film me talking and doing something while I’m talking. And I was like, no, no, no. It’s like a voice overlay. My kids would be like B-roll, I only want A-roll. I thought you said B’s are bad. My kids would be like,

42:36
I made a bee. Yay. Give me my money. Anyway, I literally had the whole thing done and edited in probably under 10 minutes. I do think that people can take that mentality to it and just like, get it out there. Let’s get the bare minimum out there and you have time to improve. Even if you have 100 subscribers, your videos are only getting 1,000 views at most at this point.

43:04
Get the content out there and practice. I mean, for all of you guys who made it to the end of this episode, just take your phone and just commit to yourself producing one short form video per day. Doesn’t even matter what it is. And I guarantee you, you’ll have at least one or two videos that at least get a couple thousand views. And if you think about it, a couple thousand people is a lot. It’s a lot of people. So it’s rewarding. You’ll get comments. And I think once you have that one thousand view video,

43:35
you’ll get really excited about this and hopefully it’ll spark you to continue making them and then eventually move to long form, which is where the money is.

43:46
Hope you enjoyed this episode. Now the key to success on social media is consistency and it always helps to take part in a challenge to hold yourself accountable. For more information about this episode, go to mywebcoderjob.com slash episode 531. And once again, tickets to the Seller Summit 2024 are on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to sellersummit.com.

44:15
And if you are interested in starting your own eCommerce store, head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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530: The Must Have Pet Products To Sell Online | A Recap Of The Pet Summit

530: The Must Have Pet Products To Sell Online | A Recap Of The Pet Summit

This past week, Toni gave 4 talks at the annual Pet Summit in Orlando, Florida which is a conference that covers all things related to pet products sold online.

In this episode, she gives a recap of the Summit along with the hot products to sell in the pet industry.

What You’ll Learn

  • The details of the Pet Summit and who should attend
  • How to make a profit selling Pet products
  • Which pet products are hot

Sponsors

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Transcript

00:00
You’re listening to the My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now this past week, Toni Urbach gave four separate talks at the Pet Summit Orlando, which is a conference that covers all things related to pet products sold online. So in this episode, she’s going to give us a recap of the event and what’s hot and what’s not in the pet industry.

00:24
But before we begin, want to you know that tickets for the 2024 Seller Summit are almost sold out over at sellersummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods

00:53
and not some high level guys who are overseeing their companies at 50,000 feet. Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast and we’ve sold out every single year for the past eight years. Now if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th May 16th.

01:22
And right now, this is the last chance to get your tickets. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book.

01:51
So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now on to the show.

02:03
Welcome back to another episode of the My Wife Put Her Job podcast. Today we’re going to be talking about the Pet Summit. I have no idea what that is, but I just know Tony spoke four times at this event and there’s a lot of influencers and e-commerce folks at this conference. Yes, it was a, you know, I went in there not knowing what to expect at all. We got connected through our friend, Kristin Levine, who is in, I think both the courses doing content and e-commerce with us, but she connected

02:34
myself and Liz with the Pet Summit folks and yeah, we ended up, I ended up filling in for someone at the last minute that got COVID. So my three talks quickly went to four the week of the event. So it was very interesting. I learned a ton about the pet industry, which I will say, you probably teach the opposite of this in profitable online store, but I think there’s still a big opportunity to get into the pet product world after being at this event.

03:02
I don’t, what do mean I teach the opposite? There’s so many students selling pet stuff. It’s super competitive, right? Like there’s, think there’s a lot of sellers. However, after being there and I listened to like state of the pet industry, I don’t know. State of the union for pets. It was given by this guy who’s, you know, on the board, but he’s former like CEO of PetSmart and stuff like that. But he said that the industry this year is projected to do $154 billion.

03:32
And what is that up from the previous year? They’re up 8%, I think. Year over year. And what’s interesting is their whole marketing strategy is to get people to own more pets. That makes sense. Yeah. Which I’m like, Bob Barker had his day. No more spay and neuter. Like, now we want to fill the earth with dogs and cats. But anyway, yeah, so that was.

03:59
the first eye-opening takeaway that I had was listening to that keynote and realizing that in my mind, the pet space was just really saturated, but. I’ve never considered the pet industry saturated, actually. I there’s a lot of sellers, there’s a lot of innovate. Like, there’s a lot of things you can do with it. Yes. So anyway, that was my first thought was like, let’s sell some pet products. Just because the amount and then the amount of money that people spend on their, especially dogs and cats.

04:29
Obviously, the pet industry is much bigger than that with all the reptiles and fish and the little rodent type pets, but the amount of money that people are spending in pet products is ridiculous. And the one area that had like, I think a decent amount of growth was pet food toppings.

04:49
No way. Yes. like I met. So and the thing is, it was at the convention center in Orlando. So like when you have an event at the convention center, when you eat at the restaurants around the convention center, it’s filled with people at the convention. Right. So you’re even if you’re off site, you’re still usually sitting next to someone who’s going to the same event, kind of like the Canton Fair. Right. There’s tons of people in that area at that period of time. And so I met multiple people and I was like, and usually they were on the manufacturer or, you know, product side. And

05:19
One guy was like, I sell gravy. Like their whole industry is like gravy that you put on dog food. Interesting. Yeah. OK. Anyway. Yeah. So I don’t and that’s not even like supplement stuff, right? That’s just like, oh, they can’t just have regular pet food. They have to have pet food enhanced by like when they said pet toppings. All I could think of was like an ice cream sundae.

05:43
We can’t just give our pet regular dog food anymore. In the refrigerated pet food space is also a crazy, where you can get your food custom made for your pet and all that. Anyway, nuts. I have never owned a dog before, but if my dog would not eat food without a topping, I would just starve him for a little bit. You’re going to get hate. Anyway, but it got me thinking about the whole

06:11
It’s not just about the one thing, right? How do you create that additional value add to something to sell, whether it be physical product or digital, but you know, it wasn’t good enough that we just sold pet food, right? Now we sell pet food plus pet food enhancers. Right. So I know. So pets are basically becoming humans. Yes. And I think their goal, I think they said that they wanted, I think right now it’s like 60 % of households own a pet.

06:38
and they wanna try to push it to about 70 because if they can get it to 70, the numbers tip as far as revenue like pretty significantly. I went into this keynote just wanting the lunch, I’m gonna be honest. I was like, oh, free lunch, sign me up. And I actually was just completely captivated by the amount of data revolving, just kind of like, holy cow, this is a huge industry. And I clearly don’t spend any money on my pets. I was like, I feel like a very bad pet parent.

07:08
There’s someone at ECF who sells iguana equipment or something like that. Yes, the cage people. Cage people, yes. In terraniums, yes, yes. And they’re killing it. Yeah, oh yeah. Not surprising after being at that. So the Pet Summit itself was basically attached to the Global Pet Expo, which that I would say is the Canton Fair for pets, for pet products. okay. So everything from like the…

07:36
You would have appreciated it because it was everything from the very expensive display setups for the big dog food brands and the big cat food brands to the Asian vendors, right, that it looks just like they picked up their booth from the Canton Fair and put it in Orlando to people that had invented pet products. So lot of people that had, there were a lot of inventors there. So the shark tank style stuff to,

08:04
And then like crazy stuff like you can buy hiking pants for your dog. I know, I know, it was crazy. So there were 1,100 vendors at the Global Pet Expo and then the Pet Summit was for pet influencers and pet businesses on the marketing side. So basically two events kind of held simultaneously working together. One was more about walking the floor, making the connections, talking about

08:32
you know, products, what’s coming to the industry. And then the sessions were definitely more business and then the whole influencer track. And it was interesting because the influencer track was all topics geared towards bloggers, right? Or content creators, not really bloggers. But then the bloggers wanted to be on the floor walking the expo to get the free product. You know what I mean? It was just like old school blogging conference. How are the prices? Did you talk to any of the vendors?

09:01
for like the pricing of their products. It’s probably wholesale. We didn’t talk to any, we didn’t talk to anybody. Now, probably wholesale for some of the stuff and you could see they have these little like cubes where they would be in there with like their calculator and their order sheets and stuff. So I think like big companies were actually placing orders. Some people that we met offsite were talking about how they were there. One guy was in London, he’s trying to break into the US as far as bringing his products over here. A lot of people on Amazon.

09:30
So a lot of pet people that typically would sell direct to like a store, like you’re selling at Chewy or PetSmart also are now on Amazon where they weren’t in the past. And I will tell you, most of the pet brands do not know how to do Amazon. That was a big takeaway that I got. So on the expo floor, it wasn’t factories, right? It was more like people’s products.

09:55
Yes, although I think there were definitely a couple of like there was some Canton Fair looking stuff there for sure. OK, yeah. But but it was such a I mean, 1100 vendors. That’s a pretty large expo floor. I don’t think we got I don’t think we walked the entire thing. So these Amazon sellers, if they don’t know what they’re doing, how are they being successful? mean, Amazon these days pretty much requires that you know what you’re doing. Yes. So here’s what they’ve all done. So anyone who’s out there and has like an Amazon business hit these people up.

10:25
They’re like, oh, we have a guy that does our Amazon. Like when we would talk to them about it specifically, it’s like, oh, we have three guys. And I was like, but if you look at your listing, you can see that this is all wrong. We were having like helpful conversations. We weren’t just walking up to brands and going, hey, have you checked your Amazon listing lately? But usually the people at the booth had no idea what was happening on Amazon. I think they feel like, like one people that we, a group that we talked to for a while, they actually sell hay.

10:55
on Amazon. Oh, okay. And so we actually talked to the owner, the owner’s son. We ended up just having a conversation about it. And he’s like, well, I, you know, we’re talking to the youngest son and he said, well, you know, my dad told me that I was in charge of Amazon and we needed to get our products on Amazon. So we pulled up his listing because we were looking at it from the UGC, you talking to him about working with influencers. And so we’re looking at this and Liz has said, you know,

11:23
do you know how much money you’re losing on every sale? And he’s like, what do you mean losing? She’s like, what’s your price point with Amazon fees? They’re in the size of the pack. Like there’s no possible way that you’re making money on these products. And he’s like, yeah, well, there’s some of our best sellers in the store. So we needed them on Amazon. So they just don’t really have a great strategy. And I think a lot of them don’t understand. It’s kind of like they got told to go on Amazon, but then no one has any Amazon experience. Bail ahead has got to be really heavy.

11:52
Yes, this is like chicken hay. So it’s not as big, the package was like a small bag of dog food. So they’re selling this for 10.99 on Amazon. Oh, OK. You’re not making money on that, right? But they did have one product. Well, he’s like, we have one product that’s our hero product on Amazon. And that one did make sense financially.

12:15
So anyway, but a lot of the companies are I think are in that squeeze of you know, we’re going to PetSmart, we’re going to Chewy, we’re in the little tractor supply, whatever. But you know, Amazon is another channel that we’re not utilizing. So they hire someone’s brother to get the listings up. I am curious, you spoke four times. Yes. You want to just tell the audience what your topics were? Yeah. So the first talk that Liz and I gave together was on the Amazon Influencer program.

12:45
and this was specifically to the influencers. And this was an interesting group of influencers because most of them actually had no website. They were strictly Instagram or TikTok or both, which to me is, it made my heart hurt because, I mean, and these people like just dwarf us, right? They’ve got a million followers on Instagram. Their dogs are famous. People are asking for photos, like legit internet famous people. However,

13:14
As I’m talking to them, I’m like, so how do you get people on your email list? Are you putting this stuff on YouTube? Most people weren’t even doing YouTube. And everybody that when I talked to them, and Liz and I had a lot of conversations, it was, I know I need to be doing YouTube. That was the… We get that a lot. mean, it’s kind of a hurdle to get started. It is, but these people are already creating videos every single day, sometimes five and 10 videos a day. That’s true. So that was…

13:42
That was like, okay, you’ve already done all the hard part. So the interesting thing is there was the one bucket of people that, know, just Instagram or TikTok. And then there was this other bucket of people that I feel like have such a leg up because not only are they on Instagram and TikTok, they have a website, they had courses, they were selling physical products. One of them, one guy that we met, he sells, oh my gosh, what was the name of it? Like puppy aid, it’s like Gatorade for dogs. Oh my God.

14:11
But he knew it, he’s like, yeah, I’ve got 100,000 Instagram people, but I need to make money from them. So he does virtual dog training courses, he’s got a physical product, he’s got brand. So there were some people that clearly understood the benefit of diversifying that revenue. So we went and told him about the Amazon Influencer program, because these people are already making videos about products on Amazon.

14:37
and they have no problem getting accepted to the program. In fact, many of them were already in the program, but were like, I didn’t really know what it was about. So that was a fun talk because everybody in the room was like, oh, I can do this right this minute. Like I can upload videos today. So that was exciting, because it’s always nice when you give a talk and people are like, oh, this is doable. And then what was interesting is there were some brands that came to the talk who immediately came up to us afterwards and were like, how do we work with the influence?

15:06
It’s like, how do we get these on our listings? Which was funny because we’re like, come to the talk at four o’clock or we’ll teach you how to work with influencers and get the content on your listings. So then the next talk we gave was basically the brand side of it. So what is that UGC on Amazon? How does it work? Most brands are very confused because they think it’s people posting on their TikTok or Instagram and driving traffic to Amazon. And that’s not what the Amazon Influencer program is. It’s where the, you know, the UGC from the content creators live on the listings.

15:35
And the big thing for brands, which most people don’t get is in order to be eligible for this, you have to put your own branded video on the listing first. And once the brand uploads their own video, you’ve unlocked that for influencers to then create the content. And so most of these brands had video content that they weren’t utilizing to get that unlocked. So anyway, so that was an interesting talk because the brands had no clue what we were talking about.

16:03
had never even heard of this, didn’t really understand. And then when we started going through people’s listings and they’re like, wait, how could they already, they had a video so they had unlocked that upper carousel video slot. But they’re like, wait, I didn’t tell this person to make a video. And we’re like, well, if you have a top selling product in pets, which is really crazy, and especially for the influencers, pets are really high commission rate. That’s 4 % on Amazon. So if a product is categorized correctly on Amazon, this is

16:32
like one of the sweet spots to make revenue with videos. And the brands are like, but wait, we didn’t tell that person to make a video. What is this? And we’re like, well, this is what happens. And when you have a hot product, influencers are gonna find it and make that content.

16:49
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17:18
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17:30
So I’m curious, those influencers that you talked to that didn’t have a website or an audience, how are they making money? Brand deals, all brand deals. Wow. Yeah. Okay. That’s like my least favorite way to make money. I know, brand deals and then some of that is also through like TikTok affiliates. So TikTok affiliates is really big. So any, and I don’t know if we’re even, are we talking about this? We are talking about it at Seller Summit. I think Tiffany’s gonna talk about it. Yeah.

18:00
But TikTok affiliates is actually really lucrative for the affiliates because I didn’t know this. They make 20 % of the sales.

18:10
So yeah, at ECF there was a talk where this woman had very few followers on TikTok, made $80,000 in the span of like a month promoting one product. Cause her TikTok went viral. Yep. And when I was talking, I was actually having this conversation this week about how much affiliates get. I said, so you make 20 % if you promote it on TikTok shop, right? As an affiliate. But if you promote something on Amazon, you get 2%. Yeah. So

18:39
It’s a huge difference. Shoot. Should I be hawking products on TikTok? Yes, you should. Start talking about the hair straightener. So yeah, most of the influencers are making money from brand deals and then some affiliate and then TikTok shop. Although I covered. So then the next talk I did was my fill in talk. And I don’t remember what the lady was supposed to talk about, I just did the diversifying your income talk.

19:09
And I had, basically pulled one of our webinar slides for it. And what Liz and I did was just switch out a lot of the graphics for pet type products, just doesn’t make more sense. And then after the first day, so the first day neither of us spoke, but we met all these people and we came back to the room and literally read it all of our slides because we realized who we were talking to. You know, it was like eye-opening. And what I realized with this group was that

19:36
None of them had that foundational property. None of them had the website. None of them had the e-bills list. Not none. Large percentage of people had no way to capture the customer. And there was a girl who talked the day before who talked about the Google update. Did that go over everyone’s heads? No, she did. gave a great talk on explaining basically why it was so bad.

20:02
But the point of her thing was basically like it decimated her site over the past like three updates. And she positioned it in this, and she blogs about like Docsens, right? So she has a very niche audience. And she basically was like, I had finally reached that six figure, which is sort of the pinnacle of blogging, right? Like content creator making six figures a year.

20:29
That’s when you kind of know like, okay, this isn’t a hobby anymore. This is a real job. And then she got hit with like three Google updates and basically just, her site just crap. Like she doesn’t have hardly any traffic anymore. And she can’t get it back. it’s, you I know of her. you know, I know she’s not doing shady stuff. Like she just got caught, right? Like in the updates and there was probably nothing she could have done. You know, she was doing all the things right when it was right. And then,

20:59
It wasn’t right anymore. I’m curious for all those people who have TikTok accounts in the event that TikTok gets banned in six months. What are they? Did that come up? Yes, people talked about it a lot and nobody really has an answer other than I don’t think it’s going to get banned. I am a little skeptical, too, that it’s going to get banned. think something’s going to happen. I agree, although they just banned it in Florida for 14 and under. Did they really? Yes. Wow. Florida. How about that? Yeah.

21:29
14 and under, it’s banned. All my kids are not 14 anymore, so lucky them. They aged out of the law. Okay. All it takes is a couple states to start that, right? Yes. I don’t necessarily think banning it for kids under 14 is that bad of an idea. Oh, no. I am fully on board with that. I would say 18 until they go to college. Yes. I’m not really for people things getting banned in general. It bothers me when I watch those hearings and like,

21:58
clearly the people in the government have never opened the TikTok app once in their life. It’s embarrassing to me. It’s like, at least know what you’re talking about. I’m not saying TikTok’s great. It’s not all great, but you sound like a fool. Did you watch that hearing with the CEO of TikTok? Lord. I was just embarrassed. I was like, I’m embarrassed. I’m embarrassed that you guys didn’t even like open the app and watch Pookie for like five minutes. Come on. So anyway, yeah, there was a lot of talk of that.

22:26
And so what I ended up changing my talk to was, hey, you’re making really, these people are making really good influencer money, which is hard because I remember when I was making tons of money doing influencer deals and it’s like too good to be true, right? You’re like, this brand wants to pay me $5,000 to do what? know, put my dog in a stroller and walk it around. And so I remember how that felt. And so,

22:51
I tried to craft this balance between, this isn’t a bad thing that you’re doing this. These brand deals, you’ve worked hard to grow your channels, good for you. But every time you take a brand deal, you’re taking a piece of work that takes you time. And these people are creating really great content, so it’s not like they’re just talking with a phone, walking down the street, which is fine too, but these people are doing heavy edits, really nice production value type stuff, and they have to include their pet.

23:21
You know, it’s complicated. sounds like pretty miserable, actually. If your pet’s not cooperative, you can’t put together a good video, right? OK, yes. And can I just tell like a side note story? Sure. the opening night. Well, so pets were allowed to come to this thing. Oh, God. So like there was some some pee and poop places and they had like SPCA there with like baskets of puppies that you could take home. I had to like drag Liz away from a puppy.

23:50
But there were dogs everywhere, not as many cats. But the first night they had this big opening party. They had entertainment and the big entertainment was this border collie group that did tricks in the night before one of the border collies passed away. They had to cancel the performance, which was like this whole huge thing. I mean, they’re telling us and they’re like, the border collies aren’t coming. And I was like, oh no, that’s too bad. And she’s like, one died. And I was like, oh, like, what are you saying?

24:19
I don’t even know they were, but I was just like, this sounds terrible. So you’re like tripping over dogs. And anyway, it was there’s a lot of dogs in strollers, which I have a whole other opinion. How are you able to even give a talk? Isn’t there like dogs barking in the background? There was actually one of my talks. I think I had more dogs than people in the session. I’m pretty sure it was. I was not prepared. Let’s just say that. So the talk that I gave once I sort of interacted with all these people was like,

24:48
Yeah, that’s great, you’re making $5,000 a deal or $10,000 a deal or whatever and getting free product, it’s great, but it requires you to do a piece of work every time you get that deal. So if you’re not doing deals, you’re not getting paid. You have no residual from this. And not only that, you don’t have the ability to turn on the money spigot, right? So you don’t, you,

25:13
We know all these people that are in either digital or physical products where it’s like, I’m having a low month, let’s run a promotion or let’s do a webinar, right? Or let’s turn on this lever and bring in some revenue. And if the brand deals aren’t there at the moment, then you don’t have any way to make money if this is what you’re relying on. So that’s sort of what I switched my talk up to. And I talked about our five different ways to make money.

25:40
But then I really hit on how do you make that all work together? So yes, get your brand deal. That’s your bread and butter. Do that. But why aren’t you putting all that content on YouTube? And why aren’t you taking your top content and turning it into long form video on YouTube? And then trying to figure out what your niche is going to be on YouTube. And several people there were doing that to the tune of millions of subscribers. Wow.

26:05
And I said, you know, here’s the thing. I said, you can make a lot of money just on ads on YouTube, which is completely passive, and you’ve already made all this content. So you have content sitting over here on Instagram or in your hard drive that you could easily publish on YouTube today and probably within a few weeks hit the monetization level on YouTube based on the fact that they have such huge audiences other places. And this could just be a passive stream of income for you with the content you’re already creating.

26:34
by just putting it in a secondary place. And a lot of people just, was like this mental, it’s like the mental hurdle that we see from everybody. It was just like, oh yeah, I should do YouTube. And I’m like, no, you should do nothing else but that until you do, you know, that like, that should be your next thing. You know what’s low hanging fruit that I’ve seen a lot of TikTok people do now? They just put together like 10 of their TikToks back to back in a YouTube video and that’s a long form video. I watched them actually because

27:04
they’re entertaining these people that I watch, right? And I can sit easily through a long form YouTube video and watch all those clips. Yeah. I think they’re just so, obviously if TikTok’s where your bunny is, then that’s where you’re putting your focus, right? Like that’s how you’re getting your deals. But the fact that they’re, to me, it’s like most people’s hurdle is making the video. So they don’t have that hurdle. Right. That’s the biggest hurdle. Right. And so I was like, if you do nothing else after this talk, please put everything on YouTube.

27:33
And then the next thing I talked to them about was like, how do you grab those email addresses and getting people, I said, even if you just literally put up a landing page on a WordPress site, I was like, you don’t have to design a fancy site, you don’t have to do anything, just literally get one page up with a place for people to opt in for something. Because right now, you have no way to like interact with people except for hoping that they see what you put on social media, which we all know a small fraction of your actual audience sees that content.

28:01
I mean, you don’t even need a WordPress site. No, you could use a ConvertKit landing ConvertKit has a landing page. I mean, it won’t be a nice URL or anything, but at least you I mean, they’re using cloaked links anyway on the… Oh, okay, yeah. Yeah. And I said also, there’s AI now that will take your videos and transcribe them into content. could easily create the content that you’re putting on video into print form just to fill pages up, right? Like you could create a robot…

28:31
bus system without having to redo much work. So that was, you and I felt like I was like- you were like the star of this place, I bet. I was probably like, y’all are sick of seeing me at this point. But it was just, it was interesting because I felt like these people have done, like so many people we know can’t grow their socials, right? They struggle with that. These people have completely figured that out.

29:00
But yet, it’s not like a long-term thing, and it’s funny. So I started my talk, I used a Pat Flynn hack. You know how Pat Flynn starts with the black slide? Like it’s just a dark screen, you don’t see anything. So he gets up there and starts talking, and the screen is dark. And then when he makes his first point, he clicks on that first slide to make the point, and the first slide’s always something like really interesting. So I was like, it’s a great technique to get people, so if you ever have to do public speaking, this is a great technique to like catch your audience’s attention.

29:29
didn’t work as great for the dogs, but people works really well. So I started talking and I got up there and I didn’t introduce myself or anything. I just went right into it and I said, I started talking and then I said, and this is my first website and I put the picture up of my very first website, which as we know is hideous. I mean, to be fair, I didn’t think it was horrific. I mean, obviously, but.

29:54
My point was what I thought I was making was, as we often make when we do this together is you need something. You have to start somewhere. And then the next point I made was I often joke that I’m a dinosaur in the blogging space. I said, but that’s actually not true because dinosaurs are extinct and I’ve managed to find a way to reinvent myself over the last 20 years. And then I found the, what’s it called? The horseshoe shrimp.

30:21
or something like that, which is supposed to be the oldest living animal that’s like prehistoric, it still exists today. And I was like, so instead of a dinosaur, I’m now a shrimp. And I had my big shrimp photo. But the point was like, yeah, you’re doing on, you’re on Instagram, you’re on TikTok, that’s great. When I got started, there was no Instagram, there was no TikTok, there really wasn’t Facebook and Twitter had just started. And it’s like, what you’re doing right now is going to look, there’s none of this is gonna exist in 10 years in the way that it does today.

30:51
And so how do you leverage what you’re creating today so that in 10 years you still have a profitable business? And that’s kind of how I started the talk. Cause it was like, this is all fine and dandy, but this isn’t gonna take you to, this isn’t gonna take you 20 years in the business. No way. And then, you know, talking about email, YouTube, websites, and then how to even leverage more out of what they’re already doing. like, cause I, so this is something that was interesting. I talked about what we share all the time.

31:20
If you have an affiliate that’s performing well, you need to go to that company and ask for a better offer for your audience and a higher commission. Or just private label that product. Well, that was my last. That was my last section. Yeah. Actually, I had a picture of me, you and Jen in China. But I was saying, I said, you know, these rates are all negotiable. You know.

31:44
you think you can only get 4%, not from Amazon, but outside of that, working with other, especially directly with the brand. I’m like, if you’re sending good traffic and conversions, you can get more money. And it was like, it never occurred to them that that was a negotiable thing. I’m like, you’re in the driver’s seat. They want traffic, you’re giving it to them. You’ve gotta negotiate for better rates for yourself. talk through a lot of affiliate hacks and then,

32:13
Finally, I was like, but listen, 10 % is great, but how about 60 %? I was like, you have everything that brands want, data and audience. So how about you just private label the products that sell the best? And like eyes are like, you know, and then I said, and let me tell you something, I put the picture of us up and I was like, if I can go to China and figure this out, anybody in this room can go to China and figure this out. I was like, it’s not rocket science. It’s a formula, right?

32:42
And you also already know what everyone buys, which most people don’t when they get started. And so they were just like completely like, wait, what? And then I showed a picture of my dining room table with all the jewelry and right. Right. I was like, that’s ups and downs. Let me tell you. But, you know, it’s like they had never, you know, the people there, obviously people that are doing that, like the guy who invented the doggy Gatorade. But there were a lot of people that weren’t. And I’m like, you don’t have to invent something.

33:10
you can just sell something that’s already out there that you know your audience likes. And right now when you’re probably have a lot of like kind of free money from brand deals, like this is the time to invest some of that into something that actually can make you like lasting revenue. I want to know, did you go to any sessions? Did you learn anything about how these people are growing their socials? Cause I know if you have a pet that instantly gives you a leg up on the socials. Yes. A hundred percent. Step one, get a dog.

33:40
Um, I’m literally texting my family the whole time, get videos of the pets immediately start making content. Like, um, so anyway, uh, I, so the one session that I wanted to go to so badly, but it conflicted with my session was SEO for Tik TOK and Instagram, which I didn’t get to attend, but that was the one that I was most interested about because I didn’t even know that that was a thing. Maybe for Tik TOK, I didn’t know for Instagram. was a thing. I know it is a thing for Tik TOK.

34:10
Yeah. I attended a couple sessions, mostly I was speaking so I didn’t attend as many. However, I will say, we talked about this, the social content is a grind. These people are creating multiple pieces of content a day. They’re constantly testing, putting stuff up. It does not seem appealing to me because there’s really no…

34:35
I don’t know what the right word is. There’s definitely a way to do it, but it’s like, sometimes it hits, sometimes it doesn’t. It’s not always clear why something works and why something doesn’t work. There’s just no real formula to it. It’s almost like you just have to see if it’s right time, right place. A lot of people are talking about the trending audio or the trends or even times of day that you’re posting, length of reels, just all these different things that people are trying and testing, but it just seems like it’s a constant.

35:06
cycle of try this, try that, try this, do this, this is working, do this, do this, do this, wait, not working anymore, now do this. I was just like, and I overheard a lot of conversations like that, and I was like, yeah, no, not for me. Yeah, this is why it’s really hard to teach a class in this stuff. Yeah. Because it is, maybe one in 20 is gonna get any traction, right? Yep. And it’s like throwing spaghetti on a wall. Although once you have a formula down, it’ll last for a while. Yeah.

35:35
It kind of reminds me of like the fashion industry. Not that I know anything about the fashion industry, right? But you know, it’s constantly changing, right? You have to constantly release new lines. I mean, I’ve spoken to people who sell and you know, the stuff from like last year, you can’t keep it in your store. Right, right. It has to go. It’s got to go and you got to try something new. Yeah. The one overarching theme was consistent content. Usually people are posting multiple times a day. This person I had on the podcast a while back,

36:04
she just made it a habit. Like the first thing she did as soon as she sits at her desk is to film three short form videos before she starts her day. And then that’s how she’s able to be consistent. But she’s also really good. Like she can just pick, you could probably pull this off. I don’t think I could, but she just picks up her phone and just, and then she throws it over and someone else makes it nice. Yeah. mean, these people, these people were good. And they had all the like,

36:33
hot video equipment, all the cool gimbals. None of them really were filming with anything other than a phone though. Oh, that’s good to know. But just the newest ring light that attaches to something. It was just that kind of stuff, right? Where I was like, oh, these are kind of cool gadgets that I definitely don’t need to buy. But yeah, the biggest thing that was overwhelming was just the consistency of content and the frequency of content. Everyone’s posting a ton.

37:02
We do know works, right? Like, I mean, that’s why we’re doing the 30 day challenge, because we know that if you consistently post content, you’re going to grow. But that’s that’s a grind. That is a grind that I don’t. But I mean, everything is a grind. This one’s just grindier. Yeah. In my opinion. So I’m curious, the proportion of YouTubers, TikTokers, Instagramers, bloggers. Did you have like a rough idea? No bloggers. No bloggers. I mean, less than 10 percent.

37:32
Wow. Huge skew to Instagram and TikTok. And most people were doing Instagram and TikTok. Like they were basically just reformatting stuff a little bit. But there was a, I would say less than 50 % of people were doing YouTube, which to me is nuts considering they’re making all video content. That’s the part that I couldn’t get over. I got the whole no do a YouTube video. True, true. But these people are putting a lot of effort in already. But it’s more effort to put together a cohesive 10 minute video, right?

38:02
than it is to just pick up your phone and just talk for a minute. Yeah, but even that, not just put it on, you’re still gonna grow on YouTube. You’re talking about shorts. Yeah, I mean, why not just get it out there and then, you know, make one long form video a week? Yeah, no, no, no, I’m not arguing with you. I’m just saying like the hurdle, like for me to put out a short form, scripting that up or deciding what I’m gonna say might take me like a minute. Yeah.

38:30
but a long form takes me like a good two hours to put together something that I want to talk about. speaking for 10 minutes, now I’m used to it, but sometimes I’m recording and I’m like, good Lord, how much more is there? I’m so bored of myself. know, I am. That’s where I felt like there was this huge golden opportunity for people was in YouTube. To me, the contents, the website, to me, that’s just a

39:00
you have to do it, right? You have to get a landing page set up, nothing, don’t worry about anything else, but like, please, please, please do YouTube. You’re already making the video content, you already have all the video equipment, you already have a dog that everybody likes. And it was interesting, because it was people either were like straight up influencers, or they had completely gotten this robust, so they were influencers, plus they had a dog product, and they had courses or memberships, like.

39:26
There was very little people that were like, oh, I’m edging towards that. It was like, I do this or I do that. But there wasn’t many people in the middle. Yeah. mean, long form is where it’s at, right? I think TikTok has realized that they can’t make money off of short form content. Yep. Like outside of TikTok shop. so they’re encouraging people to upload like 10 minute videos now. Yes. I watch them all the time. Mostly true crime. But I do watch them. Do you watch them all the way through? Like I can’t last for more than like two minutes. Oh, yeah. Yeah. I need to know what happens.

39:55
And they’re actually encouraging people to upload the horizontal version. So there’s black bars in the top of the box. I know, which I don’t love. But yeah. So then total wrap up. But the last talk I did was the email talk that I a similar talk that I gave at Seller Summit. But what I realized after this is the literally the last talk of the event, not a closing keynote, just the last talk. Four p.m. on a Thursday. I’m like, is anybody awake? There was a guy in the like second row who I’m pretty sure was falling asleep the whole time. I was like, this is really encouraging. I’m killing it.

40:25
But what I came to realize is I was basically gonna re-give the seller summit talk, but take out a few things and nobody’s on Klaviyo. And that talk is just all Klaviyo-centric. So I ended up having to redo the slides. So instead of showing like the Klaviyo flows, I would just put the definitions, right? cause when you get in the flows, it gets confusing for people that don’t use, or that aren’t doing it at all, right?

40:54
But that was interesting, because that talk was not well attended, not surprising, because everyone was on an airplane going home. But the people that were in there were frantically taking notes, taking photos. I was like, I’ll send you guys the slides. And I said, I’ll send you the Klaviyo flows, too, if you want them. I just took them out, because I didn’t want to just absolutely bore people to death. But most people that came to the talk were not doing email at all. Well, they don’t even have a website.

41:23
These are the brands. Oh, these are the brands. Got it. Yes. Because there was like a brand track and a creator track. So like when we did the Amazon UGC for brands, that was on the brand track. So was the email one. Although there were a couple of bloggers in there. The handful of bloggers that did have websites were in that talk. But most of them are not doing most of the brands are because I don’t think they’re really D to C for the most part.

41:47
They’re either selling on Amazon or they’re selling wholesale, but they have some small level of DTC that they’re not utilizing. So while I think that talk was really good, it just, there weren’t a lot of people in there and I pitched Seller Summit heavily. I was like, there’s not a lot of people in here. It’s mostly dogs. I can tell everybody to come to Seller Summit and get even a better talk. I was just thinking the whole time you were talking, I would have opened with like this video of someone throwing a ball and then a frisbee.

42:17
You got to get the dog’s attention first, right? Yes. Listen, it was it was definitely out of my comfort zone for sure. Yeah, but it sounds like, you know, you learned a lot also. Yeah, I learned a lot and it was actually really good. So we met several inventors, people. In fact, we met someone who lives in Fort Lauderdale. I think she’ll be coming to Sellers Summit. She invented this dog and cat feeder and.

42:45
She was such a sweet, she came to all of our talks, even though she was a seller, right? And she, it’s been three years in the making, she had molds done, it’s really clever, you don’t know anything about pets, so I won’t go into detail, but it’s way to keep, it’s better for the dog’s back, it keeps bugs out of your dog food, like very cool features on this thing. And she went from idea, mold, manufacturing, got a patent on it, everything, right?

43:14
and she launched in like December and she’s like, I’ve only had like, you know, a handful of sales on Shopify. And I was like, yep. I was like, you’ve done all the really, really hard stuff and now you have to do the hard stuff. It’s like, um, and she just was, you know, she’s like, I feel like I worked so hard on this and then crickets, right? Like this is your, basically gave birth to a, an invention. If her invention is pretty innovative, should be really easy to sell on Facebook.

43:40
Yes. we actually, and we took such a liking to her, we immediately group texted her with Kim Meckwood. We’re like, first of all, because this is a Shark Tank product, 100%. Right. We introduced her to a couple of people that were at the expo that do like brand launches and things like that. Like we hooked her up because I was like, this is a really cool idea and all you need now is an audience. Right. Like you have everything and you’ve made a defendable product, right? Like, cause she has the patent and all this stuff.

44:09
But anyway, was pretty, and it was also reminded me of old e-commerce days. She’s like, I have 4,000 units, know, like was the whole, I was like, oh yeah, I don’t miss that part of it at all. But yeah, so anyway, we met a lot of people like her who had invented really cool products and just now need to get them out in front of people, which obviously is why she was there. But yeah, she was super sweet and she lives in Fort Lauderdale, so you’ll get to meet her in a couple weeks, a couple months.

44:37
This is gonna be a yearly thing for you? I mean, if they have us back, they might be sick of us. Nah, I think they’ll have you back. You did four talks. One note that I learned that I think I’ve never, I don’t know how I’ve never thought of this before, like changing our slides to really talk to the pet audience, because that was like, usually you don’t have such a tight demographic.

45:04
but was really actually really helpful. Like on our intro slides, we put pictures of our dogs, not us. know, like just little things and like for any examples, we always tried to use pet products. It definitely made the presentations better. And it wasn’t that hard to change them out. You know, at first I was like, ugh, I don’t want them to do this. Plus I was also sick going into that week, but it really like, it kept people’s attention because they immediately could relate to what we were talking about because it was something more familiar. And,

45:33
I don’t, I mean, I guess I’ve never talked to an audience that was so niche down before, but that’s definitely, if you ever have to do a presentation, like switching out your images is actually probably a really smart idea.

45:47
Hope you enjoyed this episode. Now, pet products are great products to sell because people always tend to overspend and your customers are generally not price sensitive either. For more information about this episode, go to mywifecluderjob.com slash episode 530. And once again, tickets to Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to sellersummit.com.

46:15
And if you’re interested in starting your own eCommerce store, head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send the course right away. Thanks for listening.

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Ready To Get Serious About Starting An Online Business?


If you are really considering starting your own online business, then you have to check out my free mini course on How To Create A Niche Online Store In 5 Easy Steps.

In this 6 day mini course, I reveal the steps that my wife and I took to earn 100 thousand dollars in the span of just a year. Best of all, it's absolutely free!

529: How My Student Sally Wilson 10x’ed Her Ecommerce Business Selling Cross Stitch Supplies Online

529: How My Student Sally Wilson 10x'ed Her Ecommerce Business Selling Cross-stitch Supplies Online

Today I’m thrilled to have Sally Wilson back on the show after 4 years. Sally is a student from my Create A Profitable Online Store Course (https://profitableonlinestore.com). She resides in the UK and runs a very successful online business over at CaterpillarCrossstitch.com

Since she was last on, her business has grown 10X so in this episode, we talk about her leap into 7 figures and how her business has evolved from the last time we spoke.

What You’ll Learn

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Transcript

00:00
You’re listening to the My Wife, Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now, today I have a student from my Create a Profitable Online Store course back on the show. And the last time I had Sally Wilson on several years ago, she had just hit six figures in revenue. But today she now runs a seven figure e-commerce store over at caterpillacrossstitch.com, which is a store that sells cross-stitch supplies online.

00:28
So in this episode, we’re going to talk about the steps she took to grow her business 10X since the last time she was on. But before we begin, I want to let you know that tickets for the 2024 Seller Summit are almost sold out over at sellersummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high level BS, is a curriculum based event where you will leave with practical and actionable strategies specifically for an e-commerce business.

00:58
Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet. Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales in around 200 people, so tickets sell out fast and we’ve sold out every single year for the past eight years. Now if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers.

01:28
The Seller Summit is going to be held in Fort Lauderdale, Florida from May 14th to May 16th. And right now there are only a handful of tickets left. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon right now for 50 % off. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube and podcasting.

01:56
When you grab the book, over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form, and I’ll send you the bonuses right away. Now onto the show.

02:13
Welcome to the My Wife, Could Her Job podcast. Today, I’m thrilled to have Sally Wilson back on the show after four years. If you don’t remember Sally, she’s a student in my Create a Profitable Online Store course. She resides in the UK and she runs a very successful online business over at caterpillarcrossditch.com. last time I had Sally on, she was making a healthy six figure income. I don’t remember her exact numbers back in 2020, but I’ll link up her previous episode in the show notes.

02:41
But today her business has grown dramatically to seven figures in British pounds. I thought I’d might add also she’s been featured in the Daily Mail and she has all sorts of new projects going on. So what we’re going to talk about today is how she made the leap to seven figures and how her business has evolved from the last time we spoke four years ago. And with that, welcome back to the show, Sally. How are doing today? Thank you very much. Good. Thank you. I hadn’t quite realized that it was so long since we last spoke.

03:09
I didn’t realize it was that long either. And so you’ve been doing this for a long time now. Yeah, we’ve just turned eight years old at the end of November as a business. Um, but it feels like about two years. Um, have we known each other that long? That’s ridiculous. I, well, it’s easy to remember because it I was on maternity leave and I remember I purchased your course in June of 2013.

03:38
when my daughter was six months old and I did it between when she was six months old and 12 months old. And then it was that 12 month gap that I knew I had to make a decision of what to do next. So I remember very vividly having a specific notepad and I used to watch all your videos on the iPad in the garden while she was napping. So yeah, 2013 I did the course. Crazy, crazy. Well, Sally, just in case the audience didn’t listen to our very first episode.

04:06
Just tell the audience about your store and what you sell real quick. Sure. So caterpillacrossstitch.com. We, well, I design and we manufacture and ship all over the world, modern cross stitch kits and other accessories and supplies like scissors, hoops, needle minders, and project bags. And is, are most of your customers in the UK or are you really international now where you’re getting a lot of business from other countries?

04:34
So we shipped over 30 countries, but the vast majority of customers are UK and USA, split pretty evenly actually. Oh, okay. Yeah, and that forms for about 9 % of our customers. And then the remaining 10%, I would say is Canada, Australia, New Zealand, and then a few in Europe. You know, what’s funny is a lot of people always come up to me and say, hey, I’m in the UK or I’m in the EU, is the market big enough?

05:02
And are there any hurdles with you shipping to the US because the shipping costs are high or how have you managed to resolve that issue? I mean, to be honest, the shipping costs aren’t too bad. We use Royal Mail to ship everything. And I think as well, if you’re ordering something from UK, USA or vice versa, you expect to pay a little bit more than you would domestically.

05:26
It’s more the, I suppose one issue we have is things sometimes get damaged. And we have certain packaging that we know in the UK it’s going to arrive absolutely perfectly. I mean, it is quite rare to be fair, but sometimes some of the packages might be ripped or torn or something. And that will always be international. And then also just delays. I mean, we’re pretty good at the moment. Obviously 2020 and 21 was a different story. But in the UK, something could get there the next day.

05:56
in the States, it could be anything from seven days to four weeks. It depends which state. It’s not always just on the distance of how long it takes. think Vancouver takes quite a while in Canada. And yeah, it’s not too bad. I’m just curious, are there any plans to like have like a distribution center in the US or has everything just been okay in general with shipping? Well,

06:24
It’s funny you asked that actually, because that was on my notes to talk to you about. Everything has been pretty much okay. But we are selling on various Amazon platforms as well. And I was going to say recently, but it was actually a while ago now, we started selling on amazon.com. And Amanda has kindly offered their sort of warehouse and staffing. So we now get all of the needle minders and the supplies.

06:53
for the Amazon US shipped directly to her and then her team prep everything and ship it to the local Amazon fulfillment center. Oh, wow. So it cuts us out completely of that. And actually that’s doing really well in America. We’ve been selling amazon.co.uk for longer. But the needle minders sort of the price point between sort of 10, 15 pounds.

07:19
is just a really good price point for FBA and sort of gifting and stuff like that. So it’s a really easy sort of transactional thing to just keep it flowing through and make sure the stock’s there. So yeah, Amanda’s been a great help. That’s amazing. So Amanda is another student in the class. She’s been on the show, I don’t know, two or three times, I think. Is most of your business non Amazon? It was the case last time we spoke. Is it still the case? Yes. Okay.

07:49
Yeah, so Amazon’s doing really well, but it’s probably 5%. Okay, yeah. So I’ve turned over so vast majority is on our website via Shopify. So I was actually just on your website. And I noticed that you’re running events now as well. In fact, it’s right front and center like the main call to action on your website right now. did. Yeah, it’s right. It’s the first one you can see. Oh, it’s the first one. Okay, I was just gonna ask has have events become a meaningful contributor to your revenue?

08:19
but it sounds like this is very first one. Yes. So we’ve been doing stitching social events, we call them, since 2019 when I started doing them in person. And we started having groups of 12 people, sort of a cross stitch class, a social event, lots of fun games, quizzes. I’m there and other staff to kind of teach people techniques. And it’s just loads of fun.

08:44
So we did a few of those in 2019 and then 2020 everything went online and we’ve stuck online with those ever since. So we have, we’re actually starting in February as well with this next batch. So we have 18 events with 15 people at each event three times a year, but it’s all online and we’ve got hosts all over the world as well so that they can do the events in their time zone. because when I, I do four and then we’ve got different hosts.

09:14
Mine are always at 7pm, but obviously if you’re in Australia or America that’s not going to be suitable. So yeah, they’re always themed as well. So we’ve had a run recently of sort of cottages and little shops. So if you do all the events, you can collect them basically. But yes, this year is our first retreat. So it’s called the Caterpillar Stitch Retreat and it’s a weekend event.

09:40
It’s in Birmingham, which is not too far from us here. It’s pretty central in England in June at the hotel. So very new for us, but I’ve been to events before in London and all over the place. And I know they’re pretty big in America as well. So we’ve got 300 tickets. We haven’t sold them all yet, but it’s really good fun actually because we’re planning all the benefits as well.

10:06
of what the attendees will get. We’ve got like standard tickets, VIP tickets. We’ve got finishing workshops and t-shirts and all the merch. So yeah, I’m really excited. That sounds really exciting. I still remember the first year I had my event and I had the best time. You’re going to have an amazing time. It’ll be amazing to just see everybody there face to face. Yeah, it’ll be so different. think with e-commerce, you’re just so used to email and social media and YouTube.

10:35
And then to just be in a room with that many people as well. Yeah. And names that I will have seen so many times, you know, on social media and stuff and chatted with, it’s just going to be amazing. I know that just building a community for your business has been so huge for you guys. Yeah. And I don’t know if you can remember four years ago when we talked, but how things evolved from what it was four years ago to seven figures, like what things have changed for you to grow your business so dramatically?

11:07
So wasn’t the start of 2020 we spoke? Yes, it was January of 2020. pandemic. So yeah, I think I just hit, yeah it was because the previous year I just hit six figures. Well, lockdown helped a lot. And I think we quadrupled turnover in 2020. Oh wow. So that was a big boost. There was an awful lot of people taking up all sorts of crafts for the first time anyway.

11:36
And I think the issue after that in 21 was so many people said to me, oh, have you noticed a big drop off or everyone’s given up now that, you know, they can go on holidays again and they can go back to work. But actually I think because we had the communities and the content around it, we actually managed to keep about 76 % return rate and we just kept those people. made sure we had the email addresses. We made sure that they subscribed and followed and joined the Facebook group.

12:05
and made sure that just because the pandemic was over as such or, you know, lockdown is eased, they still continued being a customer. So in the Facebook group for us as a start has always been in the foundation. I think we have six moderators now. Wow. And that’s really active. We’re nearly at 20,000 people in the group. And just lots of engagement, lots of questions. We involve the community in everything. So

12:34
I’m writing a book at the moment about Taylor Swift lyrics. Being very careful not to infringe on any trademark because she’s got hundreds of trademarks. But I’m always in the group saying, you what’s your favorite lyric? What’s your favorite album? What would you like to see next? We do a lot of surveys to make sure that people feel part of it, but also for me to create things that people are going to want.

13:02
It’s got to be a balance, I think, of stuff I’m passionate about and inspired by, but also things actually everyone else wants as well. So luckily there’s lots of Swifties as well. So one of my weaknesses has always been, you know, starting up a group and building up a community. It’s it’s harder for me. You seem to do it very easily. What does it take to start a Facebook group from scratch that supports your brand? And what are the steps that you take to do it?

13:27
Well, I remember, I mean, full cross stitch as a niche specifically, and I think anything like that, that’s a hobby. Facebook groups, again, you know, this is eight years ago, and they’re still big now, but it might be a generational thing. And I think some younger people aren’t quite as into Facebook groups anymore. But it really was the place to hang out and go to be friends with people who have the shared common passion.

13:56
But if it’s a bit of an unusual passion as well, you’re unlikely to have someone in real life who’s your friend from work or neighbor who’s going to like the same thing as you. I think I only know about three people who actually cross-stitch in my real world. So if I was a customer, I wouldn’t have anyone really to share it with. But right at the start, I was in, when I think I was researching stuff, I was in about 10 other cross-stitch groups on Facebook.

14:23
And I couldn’t believe how engaged they were and how many hundreds of posts a day. Because with cross-stitch it takes such a long time, you would post photos and the progress and tips as you went along on the project. So if you’re stitching over the course of two months, you might be posting 20 or 30 different photos and your accessories. So it’s quite a long process and there’s lots of content.

14:52
But one thing that really helped, sorry. No, no, go on, go on. I was just going to say one thing really helped at the start was that there was another Facebook group that I then collaborated with as a designer to create a Stitch Along project. So it was Happiness is Homemade, which was a cakes afternoon tea theme. And they asked me to design something that then their group members could stitch also. So we had a bit of an overlap of my Facebook group.

15:21
and their members and they were very kindly, you know, encouraging them to come over to me as well. So that really helped get sort of the initial, let’s say thousand members of the group. So in terms of the group in the beginning, were you posting like all the time? Like jumpstarting the group is actually the hardest part and encouraging people to actually post, right? Yeah, definitely. It’s, it’s really, really hard at beginning. I mean, everything is and it’s one of those things that where it’s like,

15:51
you know, it’s not always the person who’s the best. It’s just the person who doesn’t quit. And it’s just staying laser focused. And even if it is true, even if you have two people that like a post, or you get one comment on something you’ve worked really hard on, it doesn’t matter as long as you know, someone is responding and you’re pointing it out there. And before you know, you’ll get like thousand responses. But yeah, it is a bit soul destroying at the start when you are

16:19
creating videos and going live. And I did a lot of freebies as well. So I designed free cross stitch patterns and put those on there or say, you know, sign up for the email newsletter list. And there was an ebook of patterns. But yeah, funny memes. There’s lots of in jokes, I think that can be adapted for hobbies. So I’m trying to think. So I don’t know with cross stitch, for example, you’re supposed to have a piece of thread that’s no longer than from your hand to your elbow.

16:49
But that would then mean that you’ve got to replace it more often. So people that like to push it a little bit have like a piece that’s a meter long and then you’ll use it upright to the last millimeter and play thread chicken, it’s called. And then yeah, the old joke of where, you you’re supposed to just have one thing at a time, but actually most cross stitches have about 27 projects and flip around and do a little bit of each one. So yeah, lots of

17:19
funny memes and I think things that people can share and posts that people can tag their friends in. Giveaways, collaborations and going live really. People do love a live video.

17:33
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six day mini course on how to get started in ecommerce that you should all check out. It contains both video and text based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be obtained at mywifequitterjob.com slash free.

18:02
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

18:14
Would you say that the community that you’ve developed is still your number one vehicle for customer acquisition or have things evolved? Yes, I would say so. I’d say Facebook, Facebook ads, the main page, the group. Facebook completely outdoes any other, for us, any other social media platform. YouTube is a pretty close second, great as well, and that’s been growing a lot recently.

18:43
And I think, just posting consistently sort of once a week and just really looking at the analytics and seeing what people are enjoying and also looking at when they’re dropping off so that, you you don’t want them a bit bored and see like that five minute mark, okay, everyone’s going now, making sure it’s really valuable. I’m pretty sure you didn’t have your YouTube channel four years ago. I did. You did. Okay. But it nearly as large. No, it wasn’t. It was probably, probably not even getting ad revenue or something.

19:13
I did start doing YouTube videos probably about seven years ago. I had another channel and I was doing cake decoration and all sorts of videos like that. But I’ve always loved photography, videography, just making any videos really. So it came quite naturally. you spend a lot of money on ads or is it mainly organic that drives most of your revenue?

19:39
Um, we spend a decent amount on ads. Um, would say mainly Facebook and Google ads. not a huge amount. Um, I think if we’ve got a specific project or a launch, we’ll plow a bit of money into it. Um, so for example, at the moment we are. In fact, we’re not doing any ads on our advent calendar because it’s actually going really well. But if we’ve got a few left and we really need to push them out and we’re getting towards September, October, we’ll do a specific advent calendar.

20:09
or a specific stocking filler ad or something like that. Okay. But for the most part, it’s organic, which is great because that means your profit margins are really good. Can we talk about your YouTube channel? Like when you started it and we know it’s, I mean, I started a YouTube channel about four years ago and starting it is, it’s, it’s a bit depressing, right? You spend all this time putting out a video and no one watches it and then you just have to continue on.

20:38
So what’s going be here? Yours has been absolutely incredible. I’ve been following it and I’m always shouting to my husband, tell him like, you’ll never guess. Look at Steve’s now. Well, I want to ask you about yours because, you know, when it comes to e-commerce, there’s, there’s people who just want to focus on the selling and they’re not willing to put the time in and go through the slog of a YouTube channel. So when you first set out,

21:06
Like what was the overall strategy and has it worked out the way you would have liked with your channel? So specifically with YouTube? Yes, that’s correct. So yes, it has worked out. Luckily how I hoped the strategy was, I suppose really in the basic sense to be on YouTube at all because one of the reasons why I chose the niche, one of the reasons why I chose the niche was because

21:33
I thought, well, actually looking at the other players in the category and looking at the competition, there wasn’t anyone really doing video and there wasn’t anyone doing lives and sort of putting their face out there really and being quite personal and doing so many tutorials and just bringing people behind the scenes. There were lots of websites, there’s lots of designers and manufacturers, but the

22:02
strategy really was just to produce really great quality videos. And I’ve always just stuck to one a week. I thought that’s manageable. I didn’t want to start doing too many and not be able to keep it up. So yeah, one video every week, we do Monday, 7pm. I do have other hosts as well, because it got a bit much for me to record and edit. I’ve now got a lovely editor over in the Philippines, which I think you might have helped with or pointing me in the right direction.

22:32
And it’s really helped because I can just send him like four videos at a time. And I think after a while you do sort of sync up how you work. And I think he understands now sort of which bits to cut out and which ones to keep in. I sometimes talk to him while I’m recording as well. I’ll be like, cut that bit out. And then, yeah, so I’ve currently got two other hosts. One main host, Ford, who’s amazing.

23:01
and he produces most of the content weekly. And then mine are probably like every fourth video will be me and then Jackie as well who will do the odd video or sort of stitch with me videos. those people who are on your staff for that, are they doing it like for fun because they just love it or are these people on your paid staff? Yeah, so essentially they’re freelancers. So yeah, they’re paid. mean, as you know, there’s so much goes into it.

23:30
And we plan out a lot ahead as well and sort of come up with a strategy of what’s going to come next. And then we work with our launch plan for the year as well to see if they can start promoting products earlier. So yeah, so they’re all paid. So how long did it take before the YouTube channel started bearing fruit for you? Oh, probably years.

23:57
exactly when it started. But it probably took a good two or three years. Two or three years. It’s so hard at the start. I think commenting on other people’s videos, being part of their communities as well, and just doing posting really helpful comments, or funny or just something, there’s no point I think commenting on stuff just like, oh, that’s amazing, or well done or great video. No one’s interested in that. And also, it’s really transparent because you can just see you can tell what people are doing.

24:28
But yeah, just really engaging with other accounts or doing collaborations or seeing if you can appear on their channels as well. Sort of like what we’re doing with a side-by-side camera. Even if it’s for five minutes, I would send products to bigger YouTube channels as well and get them, even if it was a second, to just like hold up the product and just say, oh, this is brand new, who is this? Yeah, I mean, everything sort of feeds into each other.

24:56
with YouTube. And the main things that it does for us is drives traffic to the website. But also actually above that, we’ve got the link to sign up for the email to newsletter list. Right. Because I know once I’ve got that, they’re in the funnel. So is it deliberate how you guide people over or is it they just kind of look in the description, they see the link to the newsletter? It’s pretty deliberate. We have a set format as well for each video.

25:24
So with the hosts, I like to not be too prescriptive and sort of controlling, I do my best. But there are certain things that we try to say at certain times or things that will flash up on the screen. Because a lot of the videos are quite long as well. So, you know, if it’s a 15 minute video, there’s certain points where they’ll mention either subscribing or the Facebook group or the email newsletter and the benefits of that as well.

25:52
Okay, yeah, I know for me, YouTube is actually now my number two email sub source outside of the blog. And I’m just very deliberate about just casually mentioning it. know, the video, don’t want be too obvious, but um, but you but equally, you have to sell it, you have to, there’s no point being too coy or shy about it. And there’s loads of benefits to it as well, because we do 10 % off and then we have an ebook of eight patterns.

26:22
to see you through the air. So I think that’s a pretty good And I was just, I’ve just been very shocked by how many people actually click into the description and click on a link in the description. I used to think that was just very low, but it’s actually pretty reasonable. I was just very shocked. Yeah, there’s a lot to be said, think, watching someone’s face on screen, hearing them talk, you feel like they’re a friend.

26:49
your I mean, there’s so much rubbish on YouTube as well of going, okay, this is a genuine person, they know what they’re talking about. And having that window of, okay, yeah, I’ll click this or I’ll give you my email address. It’s something that you can’t necessarily do as well if they can’t see you or you know, they’re just reading some reading words on the internet. Yeah, I was reading some of your reviews, actually, if your podcast and videos and things. And everyone’s saying that

27:16
what comes across is that trustworthiness and so genuine and so knowledgeable. And I think that’s what sets people apart from the people that are just trying it, you know, for the short term or they’re just giving it a go. You’ve got to be consistent and you’ve got to, like you’ve always sort of drilled into us, you know, be an expert in your fields so that people listen to you and respect you and then take that next step. You know, one thing I was actually on your site again, and it had been a while since I’d been on your website,

27:44
You have subscription boxes. Is that relatively new? We started those at the start of 2021. Ah, OK. So not since I last… We’re box 18 now. Wow. So walk me through that. Was that because you wanted a source of recurring revenue and you thought the box would be a great idea for that? Yes, that’s one of the reasons. Also, I just thought it’d be really fun to work with other designers.

28:11
So I don’t design every cross-stitch kit for the boxes. So there’s a new, each box is themed and those themes are chosen by the community. So for example, we’ve just had Easter eggs, which people are stitching now ready for Easter. And then the next one is Woodland Animals, which will be coming out in April. And then we have Halloween, we have a mythical theme, Christmas, we’ve had pets.

28:40
sewing, all kinds of things, lighthouses, seaside. So people will vote on the themes and then we will sort of in our team meetings at work brainstorm all the other things to go in and which designers we’d like to get to create the pattern. And then we produce the kit. They get a license fee for a year or two years for us to use it for the box. And then we work with other small businesses to find three unique items that we might design them ourselves, but

29:08
For example, if it’s hot chocolate or I don’t know, washi tape or ribbons and stuff like that. So when someone receives the box, obviously it’s branded Casper Cross Stitch and we’ve produced it all, but they’ve got a brand new designer that they might never have heard of. And then they’ve got three small businesses. So it could be sweet treats, could be gadgets, anything to do with sort of Cross Stitch. And then often people will then go and buy more from those other businesses as well.

29:38
Yes, the recurring revenue is also nice. That’s amazing. You know, I once interviewed someone on the show who ran a very successful subscription box. And I think one of the pain points that she mentioned was that every single month, you have to find new stuff to include. It’s not like a single product that you just sell the same thing. Yeah. Can we just talk about some of like the trade offs of your subscription box versus just your regular store where you’re selling similar things over and over and over again? Yeah. So

30:07
The box is really good value as well because it’s 25 pounds a box. actually I try to make it worth be worth about 35 pounds if you were to buy everything individually. We started off doing a box every three months. But actually that’s quite a long time because the the projects inside are about six inches so they’re much smaller and people were finishing them in a few weeks. So the

30:35
the majority wanted a bi-monthly box. So we moved to bi-monthly, but yeah, doing six boxes a year, six new designs, complete new themes, and then all the goodies as well to theme them, stick to the theme is a lot of work. We try not to duplicate anything as well. So, I mean, I’m sure we could, and I’m sure the production and fulfillment team would say, you know, let’s streamline this. But with my sort of,

31:05
creative hat on, like, we could do this, and let’s find these. And they’re like, that’s a brand new supplier, this is going to take a while. But yeah, it’s a lot of fun picking out the new things. We try to keep it relatively consistent. So there’s definitely a theme of, it’s going to be a handy craft related item, it can’t just be some random thing. But yeah, it’s a lot of work even on top of it, but we work really far in advance. So I’m working on Christmas right now. Wow.

31:32
Are the prior boxes available for sale in case someone wants to buy an older box? No, we try to not do that. I know that some people do or they’ll put the price up, but to encourage the subscriptions, we say it’s only available with a subscription. And when we have the cutoff dates as well, I will go live on that day and say, listen, if you want this or you’re interested, you have to subscribe now. Because I think otherwise, if they’re all available,

32:02
people might not subscribe. Depending on licenses and sometimes I’ll design them. So the Easter Eggs one that just shipped on the 1st of February, I designed that. So those ones will be available as kits separately, maybe six, nine months later, and they’ll just form part of our normal collection. But it very much depends on the designer.

32:29
and what they want to do because often they’ll do a design for the box and then a year later they’ll say well actually this is really popular I want to sell the PDF myself. Do you foresee the subscription box becoming a more significant portion of your revenue going forward or is it just kind of something fun that you like to do? Just kind of something fun I would say. mean it is profitable and it is growing.

32:56
It is a lot of work. You’re just packaging up so many things. Whereas one of our main kits could be 35 pounds just for the kit. Right. It’s definitely not, you know, one of the biggest contributors, but it’s a nice, a nice add on, shall we say? Sally, it seems like you’ve got so many things on your plate. I am just very curious. How do you allocate your own personal time?

33:24
that gives you kind of like the biggest bang for the buck or are you just kind of doing everything based on what you find fun at this point in the business? Probably bit of a mix. Okay. So I could probably be a bit more organized with how I structure the days and the weeks and the priorities. I think it’s a balance isn’t it between what’s the most profitable but then also what you enjoy.

33:49
We do have strategy days for directors sort of every six months or so where we look at the revenue streams and then how much time and effort goes into them. And also just do I actually enjoy it? And there’s some things that might not be as profitable, but I just love doing them. So like the stitching socials, the events are an awful lot of work, but you’ve only got a few people on each one. So actually it’s not the most profitable.

34:17
But I think then that connection with the audience means a lot and has a knock on effect because those people then go and tell their friends and they talk about it in other groups. A lot of the time I am just winging it and I’m just going with what’s most urgent that month. Yeah, there’s always so many things on the go and I think in some ways,

34:42
that’s just how I like to work. I think I thrive under pressure. I think I’ve always got a million ideas. And actually, I get bored very, very easily. So I think what would probably overwhelm some people, I don’t really think I get stressed by it almost energizes me. Right. And actually, I think I panic if I don’t have enough going on. there’s, think my brain just goes, you only have 57 things. Here’s another six. I’m like, okay, add it to the list.

35:11
Um, but I am trying to do sort of more outside of work as well. We was talking earlier about my piano lessons and, um, I’ve got a personal trainer now and I’m doing a marathon, as a relay, so I’m training for that. It’s not really a marathon. We’re only doing, I think 12 K each. That’s four of us. Um, and yeah, just trying to get involved in other stuff, painting and trying to take time out from the busy work schedule. Yeah.

35:41
I mean, now that you’ve taken a store to six figures, which was a big milestone, and now you’re at seven figures, what would you say were some of the bigger challenges taking it from six to seven figures specifically? Probably for me, touching on the last point as well, one of the hardest things has been when you start by yourself, you don’t have anyone to answer to. And to be honest, maybe it was a worry in the early days when I’d have three orders and I’d think, oh.

36:10
you know, this is not very many, this isn’t going very well. But equally, I had young children at home and I think, well, okay, you know, it’s growing and it was all very relaxed. And I was, I felt like I was my own boss. And even in 2020, when I hired my first employee, which I think by the end of the year, there was four or five of us, even that wasn’t that bad. It was quite manageable. Everyone knew what they were doing. It was all very defined roles.

36:38
And I still felt like I had control, I think, over what we did and when. And we didn’t really have to be that organized or planned so far ahead because if I want to do something two months later, we’d order the stock, we’d make it the numbers and the quantity just wasn’t there. So it was all relatively calm. So I would say definitely the hardest thing has been from that jump has been just the leveling up in terms of mindset.

37:07
I think there’s a lot of like imposter syndrome and sort of thinking hang on a minute, is this actually happening? But also the processes and the systems and the staff. There’s 14 of us now. Wow. And it’s a lot. I do often feel like I’m not actually in charge or I’m not actually.

37:32
the CEO all the time because there’s so much going on and you’ve got all these departments and there’s so much more work that has to go into the planning. So like we’ve, the whole of 2024 is completely planned out now, which is something I would, I would never normally do that. I would leave room for, you know, ideas and creativity. And if, you know, something just popped up in my inbox, but obviously you can’t do that at scale.

38:02
There’s bigger rewards, but there’s also bigger problems. It’s a lot of fun. It’s never a boring day, but I think mindset, also just the practicalities of the amount of people, the staff of absences, sickness, holidays, recruitment, managing staff, training them, and just making sure you’ve got enough stock as well. It’s, yeah, when you’ve got sort of thousands of units to ship out.

38:31
Yeah, it’s not the sort of thing that you can just do the week ahead and go, Oh, yeah, I’ll just pull on all night. So it’s a lot of planning that goes into it. Are you still doing a lot of your own fulfillment? Yes, we do all of it. Oh, you do all of it. Okay, wow. So that is that where a lot of your staff is is in the fulfillment area also or fulfillment and production, I say most of it’s in production.

38:55
gluing the needle minders, cutting the fabrics. We’ve got three machines for our threads that wind them onto the thread holders now. So you can choose the color and the length and it will rotate to give you seven meters, for example. And then packaging stuff up and sticking the labels on. So we’ve got three people in fulfillment, but then the vast majority is in production. And then we’ve got customer service, marketing, social media, stuff like that.

39:22
So I haven’t been able to take a step back though. not, I now do get to stick to sort of marketing, creative photography, video, design, all the stuff that I love. I was just gonna ask you that question. let’s say you didn’t have to run things. Where would you wanna be spending your time? Designing the kits or just come up with the ideas? I think the design does take

39:52
a really long time. So it would be nice to have a graphic designer to work alongside and someone to create the patterns as well. I do like coming up with the concepts for it. So I think I’m pretty good at color and just sort of balancing out a design. The detail of on the grid actually doing the pixels for the stitches and the patterns. My creative assistant does do an awful lot with the patterns and using.

40:21
Adobe Creative Cloud and everything. Yeah, think just planning out exciting new designs. love creating things, but then I love the events. I love video. I love making reels. I mean, I would spend a lot more time on TikTok if I could. I have to delete it at the moment because it’s too addictive. I think I wasted four hours last week in one go and I was like, what’s happened? But yeah, stuff. I love video.

40:51
So Sally, for the people listening here that want to start their business or maybe they’re at six figures or less and they want to get to the point where you’ve gotten to, if you were to advise them to just focus on like just one or two things, what would they be? Just giving your experience. I would probably say email marketing and content marketing. So we do a lot of blogs, you know,

41:19
the reels and YouTube and I think all of those things getting someone’s email, but then again, you used to drill into us, making sure that then you’ve got your email flow set up. So the welcome series, I think we’ve probably got eight emails in that and they’re very, very structured. We’ve analyzed the results in terms of how often to send them, how many days, the click through rates.

41:47
I’m obsessed with things like subject lines and colors. The colors of a button to click and the psychology behind that, making things stand out. And then post purchase and abandoned cart and segmenting people as well. And luckily people don’t really seem to unsubscribe from emails very much. And the open rate.

42:15
they tell me is above the average. So we sometimes get to 40 % open, which is amazing. So I would just say email marketing, like whatever you can do, just collect those emails. So if you’re on social media, think doing lives as well is great. Facebook lives, YouTube lives, and then just always make sure you get someone to sign up for the email newsletter list. We also do Facebook ads for the email list. Oh, you do. Okay.

42:45
Yeah. So you mentioned a couple things there. You mentioned blog, YouTube channel, shorts. Let’s say you had to pick one. Okay, I know I’ve still that was the question wasn’t it? And I’ve now given you too many answers.

43:00
Facebook and Facebook groups Facebook groups for your demographic. Yes. Because you’re talking sort of 40 5060 year olds, right? So it would be very different if you had a product and you were targeting obviously like 24 year olds. Yeah, but for for the stitches and for sharing photos of the progress to be able to upload it in the group and then get comments and tips. It’s the perfect format for that. A lot of people are thinking

43:28
complain that Facebook can be, you know, they’re a bit snarky or mean or, you know, funny comments, but we’ve got really strict rules in the Facebook group and everyone has to be sort of positive and kind and friendly. And we don’t stand for any drama. So anything happens and we’re done. So we’re really careful that everyone’s very supported and protected in there as well because, you know, you might have mental health issues, there might be sickness.

43:55
People might be stitching for all sorts of reasons and they come on there for an escape. So it is like a bit of a sanctuary. about blogging versus YouTube versus short form? I would say I probably put blogging for us at the bottom because it’s so visual that they need to be able to see the techniques. Right. So I’d probably put YouTube at the top, short form video, then blogs. Okay.

44:23
But blogs have definitely still got a place. Yeah, things are just changing so quickly. This is why I asked, you know, with AI and I don’t know if this has affected you as much, but I know for for my wife, quitterjob.com, tons of spam content just auto generated from AI now that are just kind of flooding Google. There’s even like faceless YouTube videos now that are flooding YouTube. Wow, I haven’t actually seen any yet.

44:54
I don’t think we have too much of problem with it. Probably not in cross stitch, I would guess. But just in the business space, at least. It’s probably like 25 % of my feed now is actually AI voices or whatever. And they have a lot of views. So, you know, it might be working. I don’t know. I a little wary about a future where everything is just you’re just watching robots, you know, creating content.

45:22
Yeah, mean, I saw an Instagram account the other day that’s got millions of followers and it’s basically a robot and it’s this woman and they’ve sort of made her into this perfect woman and it’s completely fake but people are following and commenting as if she’s real, it’s so bizarre. I mean, I think there will be some restrictions on it. I mean, surely at some point or I don’t know, legislation or something. I think maybe the cross-stitch is a bit too small to be on the radar perhaps.

45:53
I mean, I sometimes use it to sort of help with, you know, if you’ve run out of inspiration or you’re trying to be a bit more concise or get to the point a bit more, it is really handy for some things if I’m preparing something. But, but as far as you can see, AI is probably not, not going to affect your industry as much. I don’t think so. No, hopefully no.

46:22
Well, Sally, it’s been great catching up. We should probably do this sooner than once every four years. We should have a regular annual podcast. Well, maybe next time we’ll have Jan, you’ll hit 10 million. That might be a while, but we’ll see. Maybe in four years. And I hope we get a chance to meet up one of these days. But for the people listening, where can people check out your awesome cross-stitch kits and your cool events, subscription boxes and everything like that?

46:51
So if you already are a Cross Stitcher or you want to get involved, you can go to caterpillacrossstitch.com. Our Instagram and Facebook YouTube is all at caterpillacrossstitch. And we’re on TikTok. And also if you are interested in purchasing things as of today, this is an exclusive, our products are now available for sale in John Lewis, which if you’re in America, you might not have heard of it, but in England, it’s a big deal.

47:18
And it’s one of my favorite stores. So it’s my first job was there. So it’s a big department store basically. And we had meetings from September last year. And as of today, the products are in the shops and on their website. you can also go and check my job. Congratulations. We didn’t even talk about that. We’ll save it for next time. That’s very exciting. for sure. We can talk about the pitch and the meetings because it was a bit apprentice like with a

47:47
Well, Sally, thanks so much for coming back on the show. I appreciate you. No worries at all. Thanks, Steve.

47:59
Hope you enjoyed this episode. Now, Sally is an amazing person and I have no doubt that she’ll hit the 10 million mark by the next time she’s on the show. For more information about this episode, go to mywebcoderjob.com slash episode 529. And once again, tickets to Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to sellersummit.com. And if you are interested in starting your own e-commerce store,

48:29
Head on over to mywifecoderjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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528: TikTok Shop, AI, Meta Ads & More Gossip – ECF Recap Part 2 With Toni Herrbach

528: TikTok Shop, AI, Meta Ads & More Gossip - ECF Recap Part 2 With Toni Herrbach

Last week, Toni and I attended the Ecommerce Fuel Live event in New Orleans, LA.

This is part 2 of a series where we cover the gossip, the hallway conversations, the sessions,  and some of the trends that we saw at ECF Live. 

What You’ll Learn

  • The new trends with Tiktok shop, AI, and Meta Ads
  • Recap of day 3 of the Ecommerce Fuel Live event
  • What most sellers are having problems with

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Transcript

00:00
You’re listening to the My Bob Quirter Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Now, Tony and I were at the eCommerce Fuel Conference in New Orleans last week, and this is part two of the series where we’re covering the gossip, the hallway conversations and the sessions at the event and some of the trends that we’re seeing. But before we begin, I want to let you know that tickets for the 2024 Seller Summit are almost sold out over at sellersummit.com.

00:26
The Seller Summit is an e-conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events.

00:54
so the Seller Summit is always small and intimate. Every year, we cut off tickets at around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now, if you’re an e-commerce entrepreneur making over $250K or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th to May 16th, and right now, the tickets are almost sold out. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur Yet,

01:23
It’s available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form, and I’ll send you the bonuses right away. Now onto the show.

01:55
Welcome to the My Wife Quitter Job podcast. It is day two of, actually it’s day three. It’s day three. Day three of ECF Live where we’re covering Andrew Udarian’s eCommerce Fuel event. And Bo, Tony and I went to a number of talks and we’re just going to do a little bit of a recap today. Yeah. You said you’re exhausted and can’t wait to get home. I did so much talking today. Actually all days. Yeah. I feel like I’m at that stage where your throat’s just starting to like get that, oh, I need to shut up.

02:25
for a little bit. So let’s record a podcast. Our friend Noah lost his voice on day zero. Yes. Right when he arrived at the opening party. Yeah, he has it back a little bit today. He does. Yes. Yeah. So. So what, are some key takeaways? So I’m seeing a couple common themes. One of the things that we did this time at ECF, which I don’t think we’ve done to this level, is break into those small groups called houses. And I think we discussed that last time.

02:53
but today we basically did mini masterminds with our houses. And the one thing that I’ve noticed throughout the several days, just getting more of those one-on-one conversations and small group conversations is that everybody wants to talk about branding and marketing and content. Yes. Actually, my whole table was mostly about content. Yeah. And how to do it, the methods of doing it and the types of content. Yeah. So I think that’s a common theme. And it’s interesting because we see this a lot with Amazon sellers.

03:23
where people are like, oh, can’t put all my eggs in one basket. I need to get off Amazon. I need to start creating that brand. These people already have brands. They’re not really, I mean, some of them are selling on Amazon, but primarily they are selling on Shopify or BigCommerce. They already have a brand created, but they have trouble creating the content to go along with it. Which I find interesting actually, because if you’re already doing pretty well at D2C, usually you have one channel down, one or two channels down, I would say. And I would say the majority of the people least I talked to are doing really well on.

03:53
Facebook advertising still and that’s what I heard as well though people were unhappy. Oh, okay They were unhappy with Facebook ads. Yeah, they’re just okay, you know, it feels like a roller coaster Well Facebook did go down really recently and yes did so So one of the interesting talks I went to yesterday Was a talk on digital product, which I don’t think Andrew’s ever had a digital product talk And so I was mostly curious

04:21
as to what it was going to be about. from the amount of people in the room, I will say that people didn’t think that was a good idea to have that talk. people were in the room, just curious? About 15. Oh, wow. That’s really small. small. Okay. And it was unfortunate because I feel like that was the sleeper session of the event because it was taught by Julia. She owns a Barware brand.

04:46
which I was explaining this last night to people and one person thought it was club wear, like dancing, like stuff you’d wear to a bar. Pat from Pat, the CB radio guy, thought it meant things you wore to ballet on the B-A-R-R-E bar. And I was like, no, it’s like cocktail shakers, bar wear. Like, so anyway, just to clarify, that’s what she sells. And she actually got her start with digital products and then moved into the physical product space.

05:13
and the way that they are using digital products and they basically are talking about courses. So I think they have eight courses on their site and she shared her numbers for Shopify. So they sell on Amazon and Shopify. For Shopify, about 20 % of her sales on Shopify are the digital products. making up a huge chunk of the actual Shopify revenue. But not only that, they use that instead of a lead magnet.

05:41
So we talk a lot about lead magnets. talk about creating mini courses, PDFs, things like that to get people on your email list. They’re using it as an incentive to buy. So they have a beginner bartender type course, which is $150. It’s set up similar to our courses with person talking video, although they’re actually showing like demonstrating, creating the drinks and stuff. It’s $150. And they basically offer that if you spend over a certain dollar amount, you get that for free.

06:10
So if you spend $75 in the store, you get the course as the bonus, right, as $150 value, which is a huge value and it costs them absolutely nothing, right? It doesn’t cost them anything to mail it. So even though like we do a lot of like free gift with purchase, but this is a hundred percent free gift with purchase and it’s an unlimited quantity. The other thing she said that it worked really well with is

06:36
when people want to give corporate type gifts, which they have a product that lends itself to that, the fact that you can get it, you can also purchase the class. So just think about this. If you’re like in a big company and you want to give your top manager something, you give them all a fancy cocktail set and they get this bartending class. So it takes this product that it seems good and makes it great. And so they’re spending double the amount of money and Julia’s spending

07:05
zero double, you know, she’s spending just what it costs to get the barware and people are double happy. Right. So it’s really a smart move. I talked to Pat for a long time about it last night. He’s like, I need to create a CV. You know, I was like, yes, you do. Yeah, absolutely. So I think there’s a lot of opportunity in that for people to start creating digital products, courses to go with the products that you already sell and using that as your either upsell or your free with purchase.

07:35
or as opposed to just a straight up like put your email address in and get this for free. I like that idea. You know what’s funny is I think at least at this conference, just digital products and courses are kind of looked down upon. Yes. Right. They don’t realize that’s 100 % profit. Yes. And it’s like her course is $150, which is really reasonable for a tad to learn how to mix drinks if that’s what you’re into. That’s a very reasonable priced course.

08:02
And it’s all profit versus maybe her $75 shaker set costs her 10 bucks or five bucks. Plus she’s got to ship it. Plus there’s all these other added costs to it. So someone who was in that session sells a product to style. It’s for men. It’s like how to style thinning hair. it. You just see this teeny tiny comb. Comb with two T’s.

08:28
I think like some sort of like actual like gel or it’s a baby brush. Anyway, but he was he’s been doing digital products for long time. So he actually chimed in on the conversation was really interesting. And he basically sells manuals or courses on how to style and get haircuts that are is good for like thinning or fine hair, which like I’m like, that’s a no brainer, right? You already sell the product.

08:58
it’s not hard to sell somebody on and now we’re going to teach you how to do your hair in a way that makes it look better. Oh, and by the way, with our products, right? Right. And his story was actually funny. So he got into digital products because before he even launched this haircare brand, he has a course that teaches people how to dance. And he said, he said it’s not about his quote was interesting. It was basically, it’s not about the.

09:26
minute details of the course. He’s like, I don’t teach any dance moves that that you can’t learn anywhere on the internet. He’s like, but I target my dance course to older men whose kids are getting married and they want to be able to dance on the dance floor. Like that’s his market because that’s his market for the hair products. Right. I’m like, right. I’m like, give him a microphone. But it’s genius. Right. So it’s like you can take a very simple digital course or product.

09:54
and add the right marketing spin to it, right? Because all dance moves are the same. It’s not like a 60 year old man has a different dance move than a 20 year old girl, right? So they can all do the same dances, but because he’s marketed it in this very specific way, he gets a very targeted customer, which is exactly the type of customer he wants. So I think that’s important for people to think about when they’re thinking about the products they sell, or maybe they don’t sell anything yet, right? And like, I just wanna do something digital.

10:20
you know, what should I do? It’s not necessarily about reinventing some sort of technique. It’s just about putting a spin on that technique that makes it relatable to your demographic of people. Does he still sell that dance course? Yes. To the to the hair? I mean, I the market, I mean, I don’t think he’s like selling it on the same site or anything. OK, I got it. And, you know, if you already sell on Shopify, Shopify has some native integrations that allow you to deliver digital products. So it’s not like you would have to go create something totally new if you wanted to add this to your product suite on Shopify.

10:50
If you aren’t selling anything already, you can do it on WordPress really easily. So we talk about digital products a lot, but it was really cool to hear it talked about in the e-commerce setting and to see people’s like light bulbs going off. All 15 of them? All 15 light bulbs are going off. Anyway, so I thought that was kind of the sleeper session because I think people could really take advantage of this and it’s not hard to create that content these days, especially with AI and overseas, VA’s, things like that.

11:19
So that was my, that’s kind of my winning session as far as like an idea that’s been around forever, but people aren’t utilizing. So my session was the complete opposite of yours. It was packed. It was a Facebook ad section and it was Taylor holiday and her David Herman. I had David Herman on the podcast before, so I kind of knew him pretty well. The first half was about finances. Like, do you even have the numbers to even support ads?

11:47
And I actually had this issue in my class, people want to run ads and they just start doing it without, you know, watching any of the videos and then they fail and they’ll go, Hey, can you take a look? And I’m like, Hey, this product’s not going to work or the numbers don’t work here. Yeah. Cause the product costs 10 bucks. You’re not going to be able to get a conversion for like three bucks. Right. Or whatever. So he went through and what was nice is someone from ECF volunteered their numbers to do a full case study. so they’re.

12:17
there was OpEx operating expenses and then cost of goods. The operating expenses on its own was over 40%. And the margins just didn’t make sense. Basically, if you just added the numbers, there was a negative 10 % profit. Right? And so the whole point of that talk was, you have to get this amount, you have to be able to support the ads before you even think about running them. Right.

12:43
And then the sweet spot average order value is usually 60 to $80. And one thing that I learned that didn’t quite make sense to me, so I talked to David afterward about it. He said anything that’s like over that is actually harder to run Facebook ads for because the impulse buy amount tends to be in that $68 range or less. And any more than that, you have to spend a lot more money

13:10
to determine whether your Facebook ads are gonna work. So it’s a much bigger risk when it’s more expensive because the conversion rate tends to be lower. Yeah, because people, it’s easy to get people to spend a certain amount of money on this for the moment. I mean, I’m not buying a $200 product because I’m scrolling on Facebook. Yes, yeah. And the other funny thing was, you know, he talked about like the minimum budgets and he was just kind of throwing out, you wanna get to like $1,000 a day and you know, this is how you do it.

13:37
Well, what’s nice about this particular talk over other Facebook talks that I’ve been to is that they did it from the perspective of a complete beginner and they kept it really simple. One campaign, Facebook advanced shopping, and then just maybe like three ads of your best ads and just go from there. So was very achievable. And I think it applied to most of the crowd who either just dabbling in Facebook ads or just about to start Facebook ads.

14:07
And then last night we had a party. We, you and I didn’t have a party. We went to a party. went to a party. I’m trying to think who I talked to. I talked to so many people at that party. I talked, this is probably the most people I’ve talked to at a party in a long time. Like the variety of people, met a lot of new people and oh, I also went to the women’s breakfast on Thursday morning. I am curious. So at the women’s breakfast, are you guys like a lot more open because us Neanderthals aren’t around?

14:36
Is the atmosphere different? Yes, we all sing songs and get out our knitting needles and we all work on a friendship blanket. It’s really wonderful. I don’t know. I think it’s nice because you can like make connections. It’s sort of like if they had a breakfast for runners or people that were really into like extreme sports or it’s just sort of like puts you in a group of people that’s smaller and more like so it’s easier to meet people. Right. It’s hard to meet people in a room full of two. If you don’t know anybody.

15:05
Wouldn’t you rather walk into a room of 10 people than 200? Sure. So I kind of look at it that way. It’s interesting because I ended up at the Asian table as I as I often do. That was on purpose, right? Yes. I know. I was the first person to sit there. You’re like, for the second person. I was like, oh, these are my people. I’m going to get better at math this morning. No, brilliant, brilliant women. So I’ve never.

15:33
I don’t think I’ve been to a women’s breakfast before. So I went to the dinner, so I don’t have much to compare it to. But we were pretty intentional at our table. I think there were three tables in the room that had people sitting at them. And our table, everyone went around and just basically said what they sold or what they did and just a little bit about themselves. So I was able to meet everybody at my table and a lot of people doing some really interesting and cool things. Not all of them are in e-commerce, like the data. I think it’s Celine, Selena, Celine.

16:04
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16:34
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

16:44
I don’t know if I think she’s speaking today about oh, yeah. Yeah. Yeah. So she was there the girl that sold the jumpsuits She was there a girl that I ended up talking to last night named Brooke who sells leather handbags Actually, you met her. Yes. Yes. Right next to me. Yes today. Yeah So anyway met a lot of interesting people learned a lot about their products learned a lot about what they were doing and It was nice because then throughout like all day yesterday and today

17:12
I saw them because it’s easy to stand out as a female ECF because there’s not a lot of us still. There’s more. There’s more than there were in the past years. So it was really nice because it just kind of gave you more friends. as some like there were a lot of people at my table, this was our first ECF. So, you know, they’re coming in probably not knowing a lot of people. And so I think especially for those people, it’s really nice because now they have people to find at the parties and find someone to sit next to and things where in a very like

17:41
easy environment to meet people, which I think the houses did something similar, right? It allowed you to connect with people in a very casual, not like what do you sell walking up and like barging into a conversation sort of thing. Well, that was my indirect way of asking, should what you think about doing that for seller summit or no, we have enough women. We’re half women. OK, OK. We that’s we don’t have a big enough room. So but no, it was great to meet a lot of them and find out what they were doing and.

18:10
It’s interesting because at my table, I believe they were all younger. OK. Like I was definitely the oldest person at the table, but I’m one of the older people here and or feels like I am sometimes. And so like a lot of them didn’t even have kids or weren’t married or anything like that. So they’re in a very different phase of life. Right. Which is also interesting. I’m like, go get it now. It’s your chance. It is right. You get weighed down. the kids start popping out, it’s game over.

18:35
But it was, I do think it was a good way to connect with people. And then I’ve been able to like have other conversations with the same people from my table throughout the last two days. Yeah. What I enjoyed is at our table, we actually just went around and talked about problems and you know, all the businesses have problems. Everyone has problems. Yeah. And this is something I talked about earlier. Whenever I interviewed someone for the podcast, we usually just talk about their successes.

19:02
And then once I hit the stop button, like the real conversation happens. I really wish I could record that part of the conversation. Well, it was like when we recorded the podcast two days ago or yesterday. And then after we were done, Andrew came into the room. And so it was the three of us hanging out for like 30 minutes. And we were all like, this should have been recorded. Like that was the. Well, that was for different. That was ammunition. Yes, that was ammunition against each other. But it was still a really interesting conversation.

19:31
So today we did those masterminds. I don’t know what else to call them. They called them problem solving pods. But for all intents and purposes, they’re masterminds. I was very nervous about this. Why? Because when I was running it, the instructions that I had were, let everybody form into their own groups. And I was like, absolutely not.

19:53
because this, gave me like flashbacks to like the kid in fifth grade that doesn’t get picked on the kickball team. And there’s like the one lonely kid standing on the sideline. And I was like, that’s not going to happen to my group. We’re not going to have the one person left out, like no way. So I just made people count off like one, two, three, four, five, and then listen. Okay. What did you all just get into groups? We did. just sat and you didn’t even pay attention that there was somebody that was without a group.

20:21
No, there’s only two tables. Only 14 people showed up, I think, out of the 25. Oh, really? We had all but one show up. Oh, really? Okay. Guess Ocean Group wins. So, so there’s one topic that came up. One of the entrepreneurs wanted to hire like a director of marketing. And this person made about three million ish, I would say. And he wanted to hire someone local.

20:51
and just outsource all the marketing because he’s like a product guy. And he’s like, the problem is where I live, it would cost like $150,000 a year. And I don’t know if I can like stomach that. then the whole discussion was why are you like, are you looking for like a magic bullet director of marketing? Or can since you’ve been doing marketing and clearly doing a pretty good job, could you just kind of document what you do and then hire someone to just kind of pick up where you left off and have a really strong set of SOPs?

21:20
And maybe you postpone that decision. Maybe you don’t even need a director of marketing, but you’re still growing and you’re the one in charge of doing it. You just don’t want to do it anymore. Right. And so I think he came away with perhaps outsourcing, maybe even someone from the Philippines or overseas, Columbia came up as well. Yeah. And save a ton of money and you wouldn’t feel bad. It would just take a little bit of time to train that person up. Yeah. So in my small group today, I can’t talk about our specific conversations because we had a, we had a blood pact not to share outside the group.

21:50
However, one conversation that we had that was definitely shareable was that one of the people in the group sells some sort of supplement. It wasn’t a supplement, but like an herbal, all-natural type product. He’s a product and manufacturing guy, of like the opposite of your person, right? Who’s like loves branding. He needs more marketing because the problem is they have a hard time getting people in. Once people are in,

22:19
they stay, they continue to purchase because it’s a consumable product, that sort of thing. But his issue was how do you get those people in initially? And because they are like a health product, there’s definitely a lot of things you can’t say and things like that. So when he starts talking, the first thing out of his mouth, and I felt like we were on a coaching call, like it just gave me, I was completely transported to my computer in a Zoom because he said, we bought the fifth largest winery in Colorado, but we don’t make wine.

22:47
That was his starting sentence and I was sucked in and then he could started to tell what he did. He had, was showing us on video and I was like, dude, like this is made for like Tik Tok, Instagram reels, YouTube, like just the initial sentence of I bought the fifth largest winery in Colorado and I don’t make wine. Like you think about that or was it just a casual? It was just, and you know how many people we talk to in coaching calls, right?

23:16
who say like three things and it’s like the best branded statement they’ve ever made and they have not thought about it for two seconds. That was exactly what he was doing. And as he continued to talk about his products and share, I was like, this should be recorded. Like it was all so good. But it just gave me that flashback to so many people, all they needed to do is tell their story, right? Because so many people have such interesting stories. And there were four of us in our little group.

23:42
And all three of us were like hanging on his every word because we were so fascinated by the fact that he bought a winery and doesn’t make wine and he uses the fermentation with the herbs and stuff. And he’s showing this video of like in like one of those wine vat things that normally they stomp on grapes, but he’s churning, who knows, parsley and whatever. I don’t know what it is, but it was just absolutely fascinating. And I was like, oh, people will watch this and they will buy in. They will buy into your product. They will buy into your story.

24:11
they will try it. And he had no idea that his own just talking about the brand was an absolutely amazing story. So what’s funny about that conversation is that occurred at our table too. And people were worried about being the face of their brand because they didn’t want like, if they were to ever sell the business, then they’d have to go with it, right? But I brought up the analogy like Ezra, boom by Cindy Joseph. Cindy Joseph passed away, unfortunately. And the way Ezra solved that problem is he

24:41
just kind of transitioned away to multiple influencers. I think the whole point of that is once you’re successful and you’re ready to sell, you can solve that problem. Like with money or, phase yourself out essentially. And I don’t even think he needs to be the face of the brand. I think it could all just be video shots and information from the actual process. Like just, it could be voiceover, right? Because the story is so interesting, almost like a documentary.

25:08
But anyway, so that was really interesting. And our group primarily did not talk about business. It was a lot of life optimization hacks, time management hacks. One of the people in our group is scaling a business right now, working a million hours a week, really quite unhappy. Like as anyone is in this phase, no one is happy in that scaling phase and just was looking for some like help getting more discipline.

25:36
in their life. so I just think that, those things, you know, oftentimes we get in these masterminds and people talk about their business, like true business, like I need a marketing person, or I don’t know how to do Facebook ads, things like that. But I think some of the conversations that were had in my group are probably even more impactful, because it’s about how you actually optimize your life.

25:57
It even got into like parenting hacks and really we didn’t have any conversations about and one of the people was like, well, I’m Eastern European. So we kind of believe in a pretty firm. Yeah. And I was like, I’m I’m a white girl. Like you’re I’m lucky if I can get him in time out like, you know, but anyway, it was just really interesting. It was really interesting the conversations that we were having about life in general, because I think

26:22
Life does affect business. Business does affect life. know, like if you’re in a growth period in your business and you’re working 80 hours a week and you have a family that affects your family, it affects how you treat them and all those things. And vice versa. If you have a new baby that like, you know, one of the guys in my house, not in my group, you know, he traveled here with his five month old, you know? And so I was talking to him in the elevator. He’s like, I’m exhausted. Right. I was like, yeah, because you’re sleeping with a five month old baby after being out till.

26:50
one in the morning. So I think all those things kind of work together. So it always makes me happy when people are comfortable enough to share those types of things, because those are really personal. Right. And it makes me happy that they’re willing to share and talk through it and, really be vulnerable, which I feel like we get a lot at seller summit, but that’s because we really put those groups together on purpose. And I made people count off to get in a group. you know, so it was interesting in our group also is someone had the problem where all their customers were asking for a very specific product.

27:19
that this person could make but she didn’t want to make it because she didn’t she wouldn’t buy it herself or she didn’t like that product and then she asked the group hey should I just make it is actually should I make this color is the same product just a different color of the product she didn’t like the color she didn’t like the color but everyone’s asking for it so her question was should I just do it anyway and everyone’s like yeah yeah it’s not about you it’s about yeah it’s about what people want yeah and so

27:49
Yeah, that was actually one of our main key takeaways. think she got a lot out of it just for that one question. Some people just need to hear it, right, from other people. And then the other thing that we did in our group, which was this was not a whole ECF thing. I just did this on my own is do you remember? I think we talked about this. Andrew made us write a letter to ourselves a couple of years ago. Right. And so I had people at the very end write a I just had little note cards and with, course, Ocean themed because we are Group Ocean, whatever Ocean House.

28:18
I know you’re rolling your eyes at me. I had them write something that they wanted their future self to remember. Because what I hear a lot from every conference, and we go to a lot of conferences, and I hear this from everybody, it’s like they leave really overwhelmed. They have some takeaways, but by the time they get home, they’re just like spent, they’re tired, they’ve been up all night, they lose their voice, all these things. And I was like, just write something you want yourself to remember in six months.

28:45
Because a lot of the key takeaways from my ocean house were stop worrying about what everyone else is doing. Work on the stuff that you think is a priority, not what other people think is a priority. Stay focused. There was a lot of that in the theme and I was like, this is a really good opportunity for people in six months to open up this letter that they get and remember what they told themselves the last day of ECF. So I was a little worried because it was off the script.

29:11
that people will be like, I don’t want to do this because I didn’t want to do it when Andrew had it to do it, but I did it anyway. And I was glad that I did. But everyone was seemed everyone at least told me they were OK with it. They probably are lying. But what you wrote, I didn’t write it. I’m done. You said you did it last year. It was like five years ago. We did it. OK. have no idea. No, I have no clue. What a cop out. I wish I did. I can’t remember. I honestly don’t. So after that, I went to a session on TikTok shop.

29:40
I was given by Paul and he’s basically doing a million a month on TikTok Shop and he just talked us through, you know, exactly what’s necessary. And here’s some of key takeaways. If you’re going to do TikTok Shop, you want to pick like one hero product that you promote and you want to start seeding the people right away. He’d already done a lot of prep work before he started TikTok Shop, which he attributed

30:09
know, partially to the wild success he had over the holidays. But here he had influencers that had the product and within the platform, there’s a built-in affiliate program. There’s a built-in influencer program where you can give out products, people can request products. And it’s just this glorious cycle because once someone starts promoting and making money, your store goes up in these ranking charts that TikTok proposed. And then the creators see this, that they’re making money promoting a specific product. So they jump on board.

30:39
which causes TikTok to show your product even more. And it’s just this glorious cycle that turns in this gigantic tidal wave. I was thinking how I could apply this to my store. don’t know if I could find a hero. You have to carry a lot of inventory. He’s like, if you’re doing this right, you’re gonna run an inventory. But as soon as you run an inventory, all the momentum dies on TikTok and you have to build it up again and again.

31:08
And the beauty of it, he said, is for the people that are requesting product through TikTok shop, you shouldn’t discriminate because he had this one girl who had less than 500 subs promote his product and made over $90,000 for him. And she got a $20,000 commission. That’s amazing. It’s crazy, right? Yeah. And then once word gets out about that, all these other creators jump in and then promote your product because that’s like the cash product.

31:36
TikTok makes that perfectly visible to everyone too. So there was a strategy, I didn’t go to that when I went to AI, which we can talk about in a minute, but there was a strategy in my small group time where basically at Christmas time, they seeded their product all over YouTube, sending it to creators and they basically did it with only an affiliate relationship, not paid to make videos. And he was saying the goal was that when someone went on YouTube,

32:05
it gave the impression that every person in the world was using this product, right? Because there were so many videos about the product. And I feel like that’s how TikTok shop works as well with the affiliates is that once that one video hits or the shop climbs up in the rankings, other creators see it and then they want to work with them. so it’s like, have you been on TikTok and not seen the athletic greens? Oh yeah. AG1 is everywhere. Yeah. Yeah. But that’s, that’s what they’re doing.

32:32
They want you to think that everybody and their grandmother is using this product. So you have to buy it right this minute and drink it every day and you’ll feel amazing. But it’s a strategy that can actually work for smaller brands because you’re really just leveraging commission and the cost of your product, which is usually pretty low. So it’s not like you’re paying people to make the content. I think your margins have to support it, right? Because a lot of that is heavy on the discounting.

33:01
In that example from the presenter, I think a $24 product was being sold for like six or seven bucks. Right? that, I don’t know, you have to have really crazy margins in order to support that to go viral like he did. Yeah, I think we bought some stuff off TikTok Shop for Christmas. So they seemed heavily discounted. It’s funny too, the negative about TikTok Shop, and I think we’ve talked about this, is like you don’t get any customer information. It’s just like Amazon.

33:27
You do have their address though. So you could take their address and get their email, you know, through one of those append services. The other thing is that, and I’ve heard this from people who sell a lot on TikTok shop is that it’s hard to get them to be a repeat customer because they don’t remember who they bought it from. Right. Which is maybe why you plug in all the address information you have into a service. Yeah. But the other thing that was talked about was the halo effect. So when it went viral,

33:56
the Shopify sales went up like 30%. And this person’s not on Amazon, but I would imagine Amazon would have skyrocketed as well. Yeah, that’s interesting. Yeah. I think TikTok Shop is very similar to Amazon as far as like the pros and cons of it. I think it’s different because it’s like a roller coaster ride. You have a wave, you’re probably gonna go out of stock unless you have some gigantic inventories.

34:24
And what was interesting was that the presenter had to weigh in his mind, do I put down a whole ton of money and just go all in on TikTok shop, which is a risk, right? Because you might not establish that wave again. But fortunately, he played his cards correctly. Yeah, I I know people making a lot of money on TikTok shop. So I know it works. It’s just hard because you don’t get the customer. It takes work to get that customer information. You can put as much flyers and stuff in the product as you want, though.

34:53
Unlike Amazon, there’s no policy against doing that. So the people I know selling on TechShop are putting like, you know, basically catalogs in the shipment for people. That makes sense. Yeah, that makes sense. So I went to an AI talk, which was, can’t think of Kevin’s last name. Williams. So Kevin, what is he like a fractional CMO? He’s kind of like a jack of all trades. Yeah.

35:20
Um, far too much to cover on a podcast and he used far too many specifics. So like, I’d have to go look through my photos of his slides, but basically he was talking about how, like all the different ways he uses AI and his company, uh, or in his companies that he works with and what the capabilities of it. And he actually walked us through a whole process of, um, how to, he was working for a dog food brand and they wanted a picture of a dog with the dog food and how there was all these iterations that it took to look.

35:50
And by the end, the end result looked amazing. And the one thing that he kept saying that really resonated with me was, this is the worst it’s going to be ever, right this minute, which was like so interesting when you think about that. and we were watching this video of golden retriever puppies jump around in the snow and it looked almost realistic. the dog, like everything looked real. It looked like an anim, a very realistic animation. And you’re watching that going, this is as bad as it’s going to be.

36:19
Like this looks pretty darn good, right? In three months, it’s gonna look 10x better and in 12 months, it’s gonna look 50 times better, right? It’s nuts. So it was a really interesting talk. He gave a lot of resources. He showed how different ways that they’re using it in the companies, the tools they’re using and kind of walked through all the different, not all the different resources, some of the main ones.

36:45
He talked about you should not be using Chat GPT if you’re not using the paid version. He was saying that the free version is pretty much garbage at this point. And also if you’re using it, you are the product if you’re using the free version. So he really discouraged against that. And he also talked about a company that I think it’s on Wednesdays. It doesn’t really matter what day it is, but basically this company has their entire workforce spend every Wednesday only on AI.

37:15
learning it, using it, playing on it, like all the different things because they are so confident that it’s sort of the future of everything. Did I tell you that the last website critique I did as a student in the class, I actually redesigned her entire website and I used AI images. It was a cat harness and it looked really good. And the missing piece was, you I had it

37:44
generate a generic cat harness, but then you can Photoshop the actual harness on there. It looked fantastic. Like the images look completely real. And I got this idea actually from another student who designed a purse and didn’t have the money to hire models, know, to model her purse. So what she did was she just had, you know, mid-journey, I think is what she used to generate the models and then carrying purses. And then she Photoshopped her own purse in there.

38:13
So it looks like she has this huge budget with all these models. and yeah that Sounds similar to what Kevin and he was he made a good point about like the video production side of things and he was saying that this is really gonna level the playing field because Forever the only people that could afford big video budgets were huge companies, right? Because video productions it’s very expensive. And so now it’s basically leveling the playing field for some of these brands because anybody

38:42
can has access to these tools and can create these images, use them. And a lot of what it seemed to me, was like, you need a couple tools to be able to do these things. It’s not like there’s one tool that does it all for you. Like one of the ones that we were looking at, it was the pet food one. kept iterating and they got the right image. And then the pet food itself was wrong, right? Because this was like a wet dog food as opposed to like the pebble-y stuff that goes in.

39:11
And AI couldn’t get that, right? Like they know dog food is what most of us think of dog food is. So they ended up Photoshopping the dog food in at the very end. you know, they’re still using Photoshop to do some stuff with it, but it was super interesting. And it was interesting to watch sort of the process of everything. Like he showed us a video from last year and it was like Will Smith eating food, but it was all AI and it was…

39:35
Terrible. Oh, yes. Yes. I remember seeing that Yeah, and then it’s like and then you look at what we have today and it was like he was showing this it was a girl walking through a field and she was wearing some sort of sundress and They’re like make this under us right the Sora demo, right? I asked before his talk. He doesn’t have access to Sora yet But really he was just showing the stock Yeah, the stuff that you can do or will be able to do very shortly is pretty phenomenal It’ll make YouTube b-roll so much easier

40:03
And then I’m going to cancel my Storyblocks subscription. Well, the other thing that I thought was interesting is, especially because we had all these people wanting to talk about branding and content creation and things like that, is that I think there’s still some really important fundamentals that AI doesn’t have yet. And that I think you still need to be very aware of. Like I think about in our course, how we have a whole content section. And a lot of it is in formatting and stylizing and things like that.

40:31
Right now, AI is just shooting out blobs of information and still having been able to organize those in the right way for online content is important. But I think anybody will be able to create content and create ideas. And the other thing is, his big thing was right now, the best use is you’ll never have a blank page. It will give you as many ideas as you can possibly handle to create content. So you put in, own a baby brand, I sell blankets and

41:01
you know, pajamas, our style is, you know, Peter Rabbit, whatever, you can put all that in. Give me 100 video ideas for this. Give me 100 blog post ideas. Like that to me is where it really is. Like today you can start doing this and it’s a great resource. Yeah, absolutely. mean, we part of our discussion at the roundtable also was where the world’s going for the next generation too. Yeah, not just ourselves.

41:29
I mean, I think we’ll be fine since we’ll be on kind of like the cutting edge, hopefully. Yeah. yeah, I do fear for the next generation. Yeah. I was 20 years younger and I was working, you know, just some regular job and I was one day wanted to do something else, I would invest my free time in learning, learning everything I could about AI. Yeah. Yeah. It’s funny. Maybe the I want to go that.

41:58
talk later today since the conference isn’t over yet about that woman who you had lunch with. Yes, the data girl. I think that one’s targeted towards like 100 million dollar businesses though, right? That was just, she did another talk that was targeted to larger businesses. I think this is a more broad talk. Okay, yeah, because it would be interesting to see how larger companies actually handle all the data that’s coming out with AI. well and he talked a little bit about using AI to mine data and understand data better.

42:27
He actually used Klaviyo as an example. They have an AI tool to segment people where you can, instead of understanding how Klaviyo segments work and how to set them up properly, you can actually use AI to say, want a list of people who have spent over a hundred dollars in one transaction, you know, blah, blah, blah. And if you tried that, yes, it doesn’t work terribly well. Oh, okay. But here’s the thing. I tried it three weeks ago. It might work great today, right? Like that’s how quickly things change. When I tried it and

42:57
once again, a lot of this is about the information you’re giving it. And I tried it a couple different ways and I couldn’t get exactly what I needed. So obviously part of it’s me not being able to define it correctly for a clavio. Maybe I’m not using the right terminology or the terminology that they understand, but it gets it pretty close. But you can just massage it from there. Does it literally just use the pull downs after you say it?

43:22
Yes, it does. create the answer. So you can just massage it. It might be off, but then you can correct it, right? Yeah. OK. That sounds like a pretty good feature. I do think it’s good. It’s not quite there, but I’m sure it will get there very soon. And there’s lots of Klaviyo competition popping up also. Yes, there is. So, yeah, I guess once you start getting big, Klaviyo just went public. know, once you become popular, there’s going to be a lot of, I guess, copycats or competitors coming in.

43:52
Anything else you got? We have two, I have a couple more sessions today. Yeah, and I gotta hop on a plane, unfortunately. It’s hard to be away for four days. It is. My biggest takeaway, I think, in the conference isn’t over, but I would say this year I’ve tried really hard to meet new people. I went to a breakfast, I went to a dinner, which I normally never do. I have breakfast and dinner and lunch with all my friends, which is one of the main reasons why I come. So I don’t feel bad about doing those things.

44:21
but I was like, you know what, this year I’m just gonna put myself out there and try to meet some new people. I’ve met some great people. And so I’m really glad that I sort of pushed myself out of my comfort zone to do that because I do think it adds more value to your conference experience. I’ve still hung out with all the people I know. So it’s not like I’ve avoided my friends, but although we haven’t seen each other a whole lot at all. Not today, certainly. No, but most of that has to do with scheduling and wanting to go to different sessions and things like that. So I actually think if you’re,

44:51
going to a conference and you don’t know anybody, it’s really hard to do that. It’s really hard to put yourself out there. It’s not hard for me. I was a house leader. People know me from seller summit. But even if you weren’t a house leader, I was chuckling when you were saying all that because you can just burst into a group and just start talking. I can. That’s not in my bag. However, it’s still hard. Just because I can do it doesn’t mean that I don’t find it difficult. There’s a difference.

45:18
And so I know if it’s hard for me, it’s really hard for other people because it’s definitely something that I’m pretty okay with doing. But I think it’s so valuable to meet new people. I’ve met a couple people this time that I’m like, I think we’re gonna probably be friends to some extent, right? Like online friends. And so I’m really glad that I pushed myself a little bit this year. Because it’s really easy to come to these things and hang out with your four best friends. And there’s nothing wrong with.

45:46
wanting to see old friends, I think it’s really important and one of the main reasons why conferences like this can still exist because people do crave being able to see people once or twice a year. But meeting the new people has been really valuable for me. Yeah. I would say I’ve met the same amount of people as usual. All six of them? Well, no, no, no, I always just talk with random people, but I always make sure to have at least one dinner with

46:11
with the people who are my good friends who I met. The OGs. The OGs, yes, that’s correct. I did feel a little older this year. Yeah, I felt super old. But it’s more of, I don’t know, for you, I feel like there’s still a lot of males here. I feel like the female demographic is really young. Probably true. Because at my table at lunch today, two people were at the table were 49, I’m 51, and the other person was 59. Oh.

46:37
So was like, we must have been at the geriatric. That’s what it was. But overall, like I said, some of the people who’ve impacted my life the most I’ve met at events at ECF, fact, Lars and Dana, Andrew Udarian, of course, Bill, Brandon, Eli, and they all keep coming back. We’re one of the OGs. I’ve been to every single ECF. You’re one of the nine, right? One of the seven. Seven. Okay. Seven OGs. Yeah.

47:05
Can’t wait to hear what your takeaways are for today’s session.

47:13
Hope you enjoyed this episode. Now, if you missed Ecommerce Live and you want to attend a conference of like-minded entrepreneurs, then join me at Seller Summit. For more information about this episode, go to mywifequitterjob.com slash episode 528. And once again, tickets to Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go to sellersummit.com. And if you are interested in starting your own e-commerce store,

47:43
Head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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527: Insider Perspectives And Ecommerce Trends From 7, 8 & 9 Figure Sellers At ECF Live With Toni Herrbach

527: Insider Perspectives And Trends From Speaking to 7, 8 & 9 Figure Ecommerce Sellers At ECF Live With Toni Herrbach

Last week, Toni and I attended the Ecommerce Fuel Live event in New Orleans, LA. 

In this episode, we breakdown the latest trends and perspectives that we learned from the casual conversations we had at the conference.

What You’ll Learn

  • What are sellers most complaining about?
  • What’s working right now in ecommerce
  • The biggest problems sellers are facing

Sponsors

SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years. It’s small and intimate and you’ll learn a ton! Click Here To Grab Your Ticket.

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Transcript

00:00
You’re listening to the My Vibe Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. in this episode, Tony and I were at the eCommerce Fuel Conference in New Orleans, and we’ve broken these episodes into two parts, but this first episode is gonna cover the gossip and the chatter among the seven, eight, and nine-figure eCommerce sellers at the event and some of the trends that we were seeing. But before we begin, I wanna let you know that tickets for the 2024 Seller Summit

00:28
are almost sold out over at SellerSummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods, and not some high-level guys who are overseeing their companies at 50,000 feet.

00:57
Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now if you’re an e-commerce entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit’s gonna be held in Fort Lauderdale, Florida from May 14th to May 16th, and right now, this is the last time you’ll be able to get tickets, because they are almost sold out, so go over to SellersSummit.com.

01:28
Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form, and I’ll send you the bonuses right away.

01:57
Now onto the show.

02:05
Welcome to the My Wife, Quit a Job podcast and a brand new segment to the show called Profit of Audience, where Tony and I riff about content, building an audience, all the above. So today we just happen to be in the same room at the eCommerce Fuel Live Conference, which is one of our favorite events. Yeah. This is actually year number 10. For you. For me, I’ve been here. I’ve been coming to this event for 10 straight years, which is pretty crazy. I think this is my ninth year. Oh really? It is. the first ECF was in Austin.

02:34
Yes. The second one was in Nashville and that is when I had just started selling, but I had such a crazy launch that I met the revenue requirements to join ECF. You told me to join. so this ECF was my second ever e-commerce event that I went to. Right. Outside of startup bro. That was the first one. was the first one. We don’t count that. I still think that that was my favorite conference of all time. Yeah. Cause you got, you were a speaker and you got the royal treatment. Well, no, it’s not that it was just.

03:01
They just spent so much money on it and lost so much money on it. It was so extravagant. My room was a suite. I think I had a two bedroom suite. They booked me at, was that the Ritz? was the Ritz. Ritz. So awesome. Anyway, we are going to talk about today, you kind of what we learned and I am actually curious because this is the first time at an event where we haven’t really been hanging out at all. I know. I feel like I haven’t seen you the whole time. So I’m curious what the chatter has been.

03:30
around the people that you’ve been hanging out with. Are we gonna be honest about the chatter? Of course we are. Oh, and Tony led a, I don’t know what you’re I’m still leading, I’m still leading. I’m not done. Tony’s actually working this event as one of the- House leaders. House leaders, yes. So she’s here to facilitate conversations, is that what you do? Yes, yes, and organize a bunch of e-commerce nerds. that’s it. I said yes, and that was January Tony that said yes. March Tony is questioning why she said yes.

03:59
So, Patrick, who is Andrew’s right hand COO, reached out and asked if I would be willing to lead a house. Having been in a house last year, I think last year was the first year they did it. And if you’re not familiar with what we’re talking about, it’s similar to masterminds, similar to what we do at Seller Summit with the masterminds, although there’s more people in a house. I think there’s 25 people in each house. And so your job as the house leader is to facilitate conversation.

04:27
organize people into smaller groups to talk about specific topics and just heard the cats, which I was actually pleasantly surprised with my group with Team Ocean. So I love this group. They actually were really great yesterday about not talking over each other because when you get in a group like this, the temptation is that everyone has so much to say and everyone wants to learn so much that everyone talks all the time.

04:52
and everybody loses their voice by the third day. I mean, if you’ve been to Seller Summit, it’s the exact same way. So I thought, you expect me to keep these people in line and actually have conversations and have them be quiet at certain times. As soon as I said yes, I was like, this was a terrible idea because I know what it’s like to try to get these people to do stuff. It’s hard. So give me the dirt I want to hear. I’ll share what I’ve learned too. OK, so the dirt from my ocean house is everyone is mad at Metta.

05:21
Really? Nothing’s really changed dramatically recently. I’m at a loss at this one, right? Because I don’t use it. but that is the it was funny because we went around in the circle and gave a quick introduction and then there were just a few pieces of commentary but everybody’s commentary was about meta and I need to figure out a way to stop relying on ads and I’m unhappy and every time someone would say that you could see the group like collectively nod.

05:48
So it was like, not only was the person speaking unhappy, multiple other people were in agreement. And as we went along, that was definitely an underlying theme. So we had two people in my group. One is in the high fashion industry and the other one is in some pet products. I can’t remember what she was complaining that Meadow was working so well for her two years ago. And then one of the iOS updates basically destroyed that. And she was just looking for some guidance on how to move forward.

06:18
don’t know if she was pissed at Metta. This is more Apple’s fault than anything. Yeah. Yeah. And I think maybe that’s where people are. That’s where their anger should be directed. I think the bigger issue in all of that was that people have realized with some of the changes in the ups and downs that their business is completely reliant on it. Without it, they would not have a business. They would not be able to pay people. That’s really interesting because that sounds like Amazon. Right. Right. Yes. It felt very familiar.

06:48
Yeah, which I guess it just goes to show that you need more than one channel just just in case something goes wrong, right? Yeah, the next one I’m hesitant to talk about but you said nothing was off limits. Sure. People are upset with Klaviyo. I was gonna that was mine. I’ll let you go then. Well, in my case, and it’s it’s weird because Klaviyo has sponsored Andrew, who’s the founder of ecommerce fuel. They sponsored me they sponsored my podcast for three years. They used to sponsor seller summit. Yep. But all of a sudden when they went public,

07:18
It seems like a lot of things went downhill and maybe they’re just focusing on their larger enterprise customers. So this is actually the first year that Andrew has allowed a non-Claveo email marketing company to sponsor the event. And that company is Sendlane. And I’ve been annoyed with Clavio for different reasons, but I’m actually going to go and get a full demo from these guys. actually chatted with them in the booth for a long time and they say they’re

07:46
going to be 30 to 50 % cheaper than Klaviyo for equivalent functionality. So I’m going to give them a shot. I don’t know what happens when companies go public or they get bigger, but I think they’re under so much pressure to grow, grow, grow. That like the smaller guys, and by small, mean like the seven figure sellers. These aren’t small guys. They’re not small, but small in comparison. Like I’m sure they’re going after like the huge companies, The hundred million dollar companies, the billion dollar companies.

08:16
I think in my group, people were upset about the pricing. Yes, exactly. And then feeling like they weren’t. It’s a weird positioning, right? Because people will say, I feel like I’m not getting my money’s worth. But let’s just say you’re spending $3,000 a month on Klaviyo to make $100,000 in email revenue. Those same people are spending $50,000 a month in ads to make $100,000 in revenue. So at the end of the day,

08:43
Any email is better than no email, right? Like anything that you’re doing. However, I think people who have been with Klaviyo for a while are frustrated because things have gone down a little bit. Even customer support time is longer. So remember if you ever get on chat with them, that takes a lot longer. They have changed some of what they do. So you have to go through the AI bot, which I know a lot of companies do that. But to me, it’s like if you’re a certain amount in Klaviyo, you don’t want to go through 10 minutes on a bot.

09:12
to get, because at that point, I already know the knowledge base. don’t, you know, I’m not going to find my answer there. anyway, there’s a lot of irritation at Klaviyo and it’ll be interesting to see how SendLane does. I mean, we won’t know, but- We’ll know for like another, I think my appointments were next week actually. Yeah. Yeah.

09:30
to see if people are angry enough to switch because as you and I both know, it is a pain to switch email service providers. It is. And I think one of Send Lane, what they were trying to explain to me is they have white glove onboarding service if you’re going from Klaviyo because they have to do that, right? So one of the interesting moments yesterday in our round group session was people were talking about affiliate marketing versus influencer marketing. And

09:58
there were a lot of people that hadn’t had great luck with affiliate marketing, but they were looking at affiliate marketing as influencer marketing. So basically they had reached out to an influencer and asked them to promote something for a percentage of the sale. So that’s really affiliate marketing, but I, know, we kind of suggested going through an agency and not really an agency, a service like share a sale or, um, something like that versus the one-offs, right? Trying to contact people directly.

10:24
then I dropped what everyone thought. I didn’t think this was a knowledge bomb, but everybody in the group thought it was a knowledge bomb. And it’s probably because you and I come from a content creator background. But I explained to them, I said, there’s two types of people creating content on social media and YouTube, TikTok, whatever. We have true influencers and we have creators and influencers are people that are telling you what they ate for breakfast, what they wore on vacation.

10:52
what they did on a Tuesday, what brunch spot they went to, those are influencers. And influencers actually don’t convert very well for most brands. So when you go out, we’ve had people that have had Kim Kardashian post their stuff and they didn’t see a lot of sales. I said, then you have creators and creators educate. So influencers entertain, creators educate. And I was like, think about it that way. And I said, if you find someone who’s educating people, and the first person that came to mind is our friend Jamerill, who does the large family cooking.

11:21
and she educates people on basically bulk cooking. If Jamerill talks about a bowl or a pot, it sells, right? And we know it sells. It’s because people aren’t just following her for entertainment purposes only, they’re following her to learn. And it was like, you could see the light bulb in everybody because they lumped all those people into the same category, right? To them, they’re just all influencers.

11:44
And so then I unfortunately had to use you as an example, which I I don’t want to give you any more credit than you already get in life. Okay. So you use me as a positive example. example. Yes. I use you as the influencer. There’s Steve again talking about his V-necks. No, but I talked about how on your YouTube channel, it’s solely for the purpose of educating people on e-commerce. And so people who follow you on YouTube and are watching those videos are coming to learn. And so when you do a video on using big commerce,

12:13
The chances of you converting people to big commerce are significantly higher because people are there with a purpose already, as opposed to just scrolling mindlessly on YouTube and be entertained. And you could just see the people’s, like the doors were open for them because they had all just been going after influencers. People who are talking about what they ate for breakfast or pictures of them driving around their neighborhoods, whatever it is. And those people we know don’t convert. But if you’re looking to find educators to talk about your products,

12:41
It’s a totally different ballgame and you can actually get your products to convert with those types of content creators. So for the people I talk to that say they’ve tried influencer marketing and it fails, the first question I always ask is how many people have you reached out to? Yes. And it’s usually like three or four. I mean, the hit rate is going to be pretty low. you got to, it’s almost like a shotgun approach and then hopefully you find one and then you press that relationship. Yeah. Right. I remember what I was going to say about Klaviyo now.

13:09
So we had this discussion at the table where I do my annual, I shouldn’t say annual, quarterly, you know, deliverability tests where I take Glock apps, which is this app that tests deliverability. Mainly I did this recently because that change just happened, right? Where you had to do DKIM, DMARC and SPF in order to get deliverability out for Gmail and Yahoo, right? So I did it for my Klaviyo account. And I noticed that on, I usually run the test like three times on two out of the three,

13:38
Clavio used an IP that was on a blacklist. And so I think I brought that up in office hours during Zoom. And it turns out a lot of my students who tried the test, because they just followed my directions, they was like, hey, these IPs are on a blacklist. Is that bad? I’m like, well, it’s not good. So I actually brought it up at the table I was sitting at. And one of the guys who does very high volume email, a very large company, he says that Clavio has three tiers, bronze, silver, and gold.

14:08
And if you’re on the gold tier, they pretty much guarantee the best deliverability and they’ll just kick out anyone who has emails that are that go to spam. So it’s very hard to get in that gold tier. You have to be a large company that does high volume. Yeah. And if you so much as send like a couple of emails and have a pretty high spam rate and by high spam, I mean over point one percent, you get degraded down a tier. And the lowest tier is what they call bronze. And there’s no knowledge about this, right? It’s not like they advertise this, but

14:38
If you’re small, and I don’t know if this is unique to Klaviyo, I’m sure all the email providers do it, but we were just talking about Klaviyo because everyone’s on Klaviyo, then their IPs might be on Blacklist. They don’t scrub those IPs as much. And so I don’t know what the solution is, because no one really knows the answer to this, but I think you have to be a larger customer in order to get on that list. And when you’re small, can’t really, it doesn’t make sense to get a dedicated IP.

15:05
I was going to ask you, is your client on a dedicated? No. Because we were talking about like, I think to make getting a dedicated IP for email makes sense. think you have to do like 5 million email sends a month or 5 or 10 million. can’t remember what it Oh, we might be able to get one then. It makes sense to get one. That way you’re in control of your own. Yeah. Because I think last year we sent 60 million emails.

15:31
I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six-day mini course on how to get started in ecommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be obtained at mywifequitterjob.com slash free.

16:00
just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

16:11
So I did the same test on Drip, which is what we use for blogging. And the three tests, they were clear. So does that mean that they’re, I don’t know, maybe on a higher tier for Drip? I don’t know. I don’t know. You know, it’s funny, total side note about nothing, but I have like a win. So I went on Drip the other day to send something and I never checked my subscriber count. I just, I never look at it. And I gained 4,000 subscribers over Christmas.

16:41
I had no idea. Happy Housewife? Yes. Oh. I was like… Wait, are you not emailing weekly? I’m emailing like every other week. So I’m not emailing as frequently anymore. But now I’m upping it because I was like, oh, and I know exactly where it’s coming from because I get replies to the flow. So it’s a holiday-themed lead magnet. So the people start responding to me and then I get those in my inbox. But it happens every year, so I don’t even think about it.

17:08
And so I logged in the other day and I was having, I was having some issues. So I was having my tech guy work on stuff. So while I was poking around, I was like, look at that 4,000 people over, you know, a six week period. So get your lead magnet set up. work side note side. That was our, that was our advertising for the, the podcast back to our regular scheduled show. Yeah. So just the overall sentiment of several of the people I talked to was they were kind of not having the best year. Did you get that idea?

17:39
So it’s interesting in my group, either everyone people had a terrible 2023 or they were having a terrible 2024. So if they had a good year last year, this year has been terrible. Or if they had a bad year last year, they feel like they’re on an upswing. Like two people in my group very specifically were like, that was the worst year of my life. What business like business wise. Right. But I also think sometimes when stuff in business goes bad, personal life goes like everything tends to follow. Right.

18:08
If your personal life goes bad, sometimes you’re busy. So they kind of work together. And so two people were like, this was the worst business year I’ve ever had. And then a couple of people were like, we thought we had made it through, they made through all the Google changes and Facebook changes and all that stuff. And then this year has been absolutely terrible. I mean, we’re only two months in, but things aren’t looking good. Yeah. mean, Google just released another update while we were here. So I’m anxiously awaiting that. I think…

18:37
So of the people who are doing well, there’s a bunch of people who are doing well. The people who are doing well have kind of like a moat. So there’s this one guy who sells, you know those outlets that go in the drawer so you can plug in like your hairdryer in the drawer? No, I do not know about this. You know, instead of having like a cluttered bathroom counter, you keep everything in a drawer and the electrical outlets actually in the drawer. Yeah, I just never knew how it worked. Yeah. And then you install it and it’s all hidden, right? Yes.

19:06
his business is taking off because he has that proprietary design technology. And he’s got all these contractors that are rebuying and installing a bunch of homes. So he has that moat of the contractors. He’s got the moat of the design and he’s essentially pretty secure in his business. It’s going to be hard to kick him off that market. One of the things that I guess I’ve never noticed this before about ECF people, but

19:33
Most of them have multiple businesses. not the people, the people that are doing 50 million plus, I mean, there are some big time sellers here. But there are a lot of people that are under 10 million. And what I found in every conversation that I have, so last night I went to a women’s dinner, I was at the women’s breakfast this morning, led the house yesterday. So I’ve been in a lot of small groups more so than I probably normally would at event like this. Because normally I go to dinner with you, right? And we don’t even need to talk anymore.

20:03
So, a lot of people wouldn’t, because a couple of times we went around the circle and said, just, you know, who are you? What do do? And I would say 50 % of the people had at least two things, two completely separate things going. Whether it was like one girl sells compression socks, but she also had a secondary business. One girl does the data mining. Actually, I think she’s giving a talk, but she had another business too. Like all these people.

20:32
like our friend Blake who sells the face paint actually has four e-commerce stores. Really? He sells face paint. He has a store that sells flags like the decorative flags that you put up. Uh, and then two other stores. can’t remember what they are, but a lot of these people, people I talked to yesterday, Heidi, I can’t remember her husband’s name. They have a main business and then they, then they also sell odds and ends in a completely separate business.

20:58
So I’ve never, maybe either I’ve never noticed it before, I just haven’t had these conversations, but I was shocked at the amount of people who were running multiple e-commerce businesses or e-commerce businesses and other offshoots of those businesses. That’s interesting. Because I often am asked, like, why don’t I just start a bunch of e-commerce businesses? Yeah. And I don’t think I would ever start two e-commerce businesses, let alone multiple. I agree. Because it’s a lot of work.

21:27
And it’s much easier to just focus on one than just have to spare product lines, right? Yes. Although I felt good because I often come here and I don’t know if you’ve ever felt this way because we’re sort of in the same boat. But I mean, for a long time, I had my jewelry business. So I had an e-commerce store, but then I also had my blog totally unrelated. And then we also had the course totally unrelated. Then I also had two conferences, one related, one not, know, podcast, whatever it was. Right.

21:56
And so I always felt like, oh, here I am, Mrs. I’m all over the map. And everyone else is here is like, I do one thing. I get up every day and do one thing all the time forever and ever. And then this year I was like, oh, like I can relate to you because I’m doing four completely separate things. But it was interesting to me how many people, and I feel like I would have noticed that before because I always felt out of place. And so that was really interesting to me. And I wonder if people are trying to…

22:22
protect themselves, right, by having multiple, so if something goes down, you know, something else will pick up for them. So I don’t know. I don’t know if you noticed that. I didn’t notice that in my group, but what I did notice in my group is that a lot of them are making most of their money from social media. Interesting. Right? So Instagram, organic Facebook reels. Okay. So Patrick’s wife, nail polish company.

22:50
had this one Facebook reel of her just mixing nail polish go viral. And she made a ton of money over the holidays just off that one reel. My group didn’t my group was like, we don’t get social. But also when I think about what the people sold in my group, it also matters what you sell. Correct. Yes. Nail polish is actually mixing nail polish. Awesome. Yeah. I had a lot of people in my group that did not sell products that I think would be amazing on social like one guy sells

23:19
tarps that you put on your furniture when you paint. Oh yeah. You know, it’s like a pure commodity. And so I was like, cause we were talking about, you know, branding and marketing and I’m like, I just don’t know how you market that on social media. Cause you’re just literally covering furniture and things like that floors. Yeah. That kind of reminds me too. There’s, certain products at Amazon that will not do well like tarps, example, I bet does pretty well on Amazon. Yeah.

23:46
But if you try to sell it in your own shop, unless you’re doing like an overall paint store, where you can cross all bunch of things, I think it’d be a little more difficult. Yeah, his main business, I think, is selling to hardware stores and contractors, things like that, which makes sense. mean, that’s a great… I’d rather sell to contractors than sell to individuals just randomly. But I feel like in my group, there weren’t a lot of people that sold those products that were real sexy for social media, except for Lindsay, who sells all those licensed rain gear and, you know…

24:15
basically art on umbrellas and things like that. Yeah, I had a conversation with a woman who sells fashion and they were just wondering what types of Facebook ads would work. I think just fashion is tough, right? I think it almost has to be an influencer play of some sort, right? I don’t know, have you talked to any apparel? Yes, I actually sat last night. So I sat across from this girl last night and she had on this fantastic jumpsuit.

24:45
And it was, I’m not even joking. I don’t know what a fantastic jumpsuit looks like. A jumpsuit is, I think it’s called a jumpsuit. It’s like a one, it was like a onesie. It was a onesie, but like really nice. And the colors were vibrant. Like it was just, it looked like a thousand dollar jumpsuit. And you know, like I like expensive clothes. So like I can, I can spot a $50 Amazon basics jumpsuit versus a, you know, designer jumpsuit. So I complimented her last night after dinner. said, I love.

25:14
your jumpsuit, it’s amazing. She’s like, oh, thank you so much. We were kind of walking in separate directions. So she ended up at breakfast with me and she was wearing another jumpsuit. And it didn’t even occur to me that she probably sold jumpsuits, which is stupid at ECF because everyone is usually wearing their brand if they have something like, whether it’s a handbag or a pair of socks. Anyone who sells apparel is wearing their apparel at ECF. And so she’s wearing another jumpsuit. So.

25:40
we’re going around the table. Everyone’s sort of talking about what they do and it’s her turn to go and she’s like, I sell jumpsuits. And I was like, you were wearing last night. I’m high end jumpsuits, high end jumpsuits. Wow. And they’re beautiful. The one she has on today’s really nice as well. And she does all of her sales from Instagram. Interesting. What’s it, did you get any hints of what her strategy was or no, cause was literally like they were digging the bell to come to the first session. I was kind of irritated because

26:08
She definitely has like a branded look and everything about her fits what she’s wearing. But when I saw her last night, I was like, that’s an amazing outfit. And then today, and she’s like, oh yeah, I use Instagram primarily to sell. And I was like, oh, this makes perfect sense because of what she’s selling. The fact that you noticed the jumpsuit means it would work well on social media, right? Yes. Just like one look and you know it’s high end. Whereas if you’re just selling kind of everyday staples for clothing, I’m talking about.

26:37
like Gap clothing, probably wouldn’t work as well on Instagram I would imagine, right? Right, but the girl next to me sold compression socks. See, I can see that working okay. Yes, because they’re designer, they’re designed, they’re not just the standard colors. But yeah, in the other thread that I got today, I didn’t hear this as much yesterday, was that one comment changes the trajectory of someone’s life.

27:03
And there were multiple people this morning at breakfast to the there was a girl who invented collapsible dog crates. Yes, I met her. Yes. She’s awesome. Yeah. But so she was this was like five years ago, I guess. And she had a dog and she was trying to collapse the crate and she smashed her finger trying to collapse the crate. And there was a comment like you should figure out how to make one that collapses easily or something like that. There was just like one random comment made. So she did.

27:32
And she developed this collapsible dog crate. Well, the girl in the compression socks sitting on the other side of me, she used to drive for work and she was in the car for like hours and hours and hours every week. And one of her friends is like, you should start wearing compression socks because you’re sitting so much. And she’s like, compression socks are for runners and old people, you know? And they’re like, no, no, no. And so then she ended up, but she thought they were ugly. So she developed stylish compression socks. And she even said, she’s like, it’s amazing how one random comment completely changed my life.

28:02
you know, gave her this business, made her all this money. And that’s kind of a thread that I’ve seen this week of, you know, one little spark, right? One little piece of information and people make a decision on it. You know, she invents a dog crate, right? She makes compression socks, whatever it is. And then they build these really successful, awesome businesses. Yeah, I had to make my wife cry in order to start my business, right? Start our business together. All it took is gallons and gallons of gems tears for…

28:31
So I had a highlight of my night last night as you know, I had someone come up to me. yes. Good old Ted if you’re listening. Thank you. I appreciate you more than you know. This is that we were at the party last night. Someone came up to me and said, hey, I listened to your podcast. And I was like, oh, thank you so much. And I was like, this is how Steve feels every time now. Like I’m getting it. And he’s like, he talked for a minute and then he’s like, yeah, you co-host it with some guy, right?

29:01
So anyway, I pointed you out. I was like, he’s over there somewhere. No, you didn’t say the second part of what you said. OK, so Steve was walking in with Kevin, who is also Asian. Another Asian guy, yeah. And I was like, yeah, he’s over there. I just waved at both of them. Like, I’m not even going to tell you who it’s one of those Asian guys. It’s one of those Asians guys walking through. Highlight of my week at ECF. So one thing I was actually kind of surprised about is the amount of people that I talked to that do not do content is

29:29
pretty high. Yes, right. It seems like they just sell and I always wonder how they get their business but it’s either through ads. It’s mostly ads actually. Yeah, it’s all ads. And they’re not doing any content. They don’t really know how to do the content or even short form or video. So I think that’s like a huge gap that people have to figure it out. So this was another aha moment that I had in at breakfast this morning because we were talking about that exact thing because most of people at my breakfast table

29:58
all were content create, like they all created content around their products, which is rare because most of the people that I’ve talked to before that were not making content about their products. And so we were kind of throwing around ideas on why it’s so hard for people to build the brand side of it. And I said, well, if you think about it, let’s just take selling on Amazon versus selling on Shopify or BigCommerce. You can basically outsource everything on Amazon. You can hire someone to do your listing. You can hire someone to optimize your listing. You can hire someone to do PPC.

30:27
And you can find companies that do really good jobs in all of those things, right? There are quality companies out there. So you don’t have to figure, like once you get a product idea, you can have other people do a lot of your work for you or help you along or get you started. But with branding, to pay a company to create a brand story for you, and first of all, there’s a lot of really bad companies out there. And two, if you get a good one, they’re very expensive. So it’s not as easy to…

30:55
create a brand around a product and a story without spending a whole lot of money. Most people don’t have a whole lot of money to spend initially. So I think that’s why people struggle because unless you’re naturally drawn to branding and content and in that storytelling, it’s not something that you can just, okay, let me hire a PPC company. Right. Right. And so I think that’s why people get hung up on it because it’s not something that comes naturally to everybody. And it’s really hard to outsource. Here’s some objections I heard at my table. They’re like,

31:25
how much content could I possibly make about this product? And what I was trying to tell them is that you don’t make it about the product. You just try to target the people who would buy it and just get them to like you and then just kind of casually mention your products. Because I was kind of outlining my social media strategy for Bumblebee, which hopefully will get implemented sometime this quarter or the latter half of the year. I’m just going to talk about the business, just funny things that happen and whatnot. And just over time, people will want to just follow the story or the day to day.

31:54
And whenever they think about buying a keepsake or something, they’ll think about my store. That’s the long-term strategy. Yeah. Well, so we met up with Anja, who came to Sellers Summit last year, sells first aid kits for moms. And she was talking this morning, we were talking about the branding thing, and she said, you know, content’s a huge part of our strategy. What they do is because it’s a first aid kit for moms, but it’s sort of a, actually, you’ve got one in your bag. It’s portable.

32:20
And so basically they create content for, yeah, there it is. got it. I got it right in of me. So look how small it is. It’s the size of, I don’t even know what that’s, you know. It’s like a coin purse if anyone carries coins anymore. If anyone has a coin purse laying around, that’s the, This is something that Jen would love because it’s kind of fashionable, right? Yeah. So they, so the, the, the selling point of her first aid kits is that they are fashionable. They are

32:49
portable so you can take them when you’re traveling if you’ve got your kids, you know, if you’re doing like around town playgrounds, things like that, they’re easy to take along with you. And so they do content on, you know, things to do with your kids traveling ideas. So their content is not about the first aid kit. It’s not about how to put a bandaid on. It’s all about

33:12
what moms who would buy that first aid kit are doing. So travel tips and it’s all seasonal, right? So right now they’re coming up on spring break. So what they’re doing now is talking about, you know, traveling spring breaks, travel ideas and the things you need to pack and stuff like that. And then they weave in obviously the first aid kit. And I think people don’t always think about it that way, right? They think they have to talk about everything in that first aid kit and how you use it. And, know, the difference in cotton balls or whatever it is, which no one cares about.

33:39
What they how they’re going to find her is through looking for travel ideas and then seeing this first aid kit and thinking, oh, I totally need to bring that with me on my trip. And it’s cute. And you can have there’s a bunch of different color options to for it. So are they doing video content or I did not ask her if she was doing video content. Interesting. Yeah. I mean, this is a it’s a really cute idea. And I guess unless she creates a it’s so essentially I know you guys can’t see it because the podcast, but

34:07
It’s a very stylish little bag and then inside is like antibiotic ointment, band-aids, and then like hand sanitizer and the balm and that sort of thing. It’s essentially just a stylish first aid kit. Yeah. And they sell refill packs. So obviously that’s how they get their customers back. Right. But yeah, I mean, think it’s a great idea. And I like that her idea around it is not to talk about like how to use the first aid kit, but what moms are doing in that phase of their life. Yeah. And absolutely correct. mean,

34:37
in order to make it work, you can’t really talk about your product because then it’ll come across as a pitch anyway. Right. Yeah. Unless your product is stands out in some way or or uncomplex and you have to explain the complexities of the product. Unless you’re you’re an IKEA furniture and you need to give people step by step instructions that have been together. Yeah. The other thing I maybe this is normal for UCF, but there’s most of the people here do not depend on Amazon.

35:06
Yes, for the revenue. They’re all D to C. So it’s funny because I was sitting at the table with Getita. Getita is a very well-known company in the Amazon space. Yes. But everyone at the table during lunch was like, oh, so what do you do? I’m like, you’ve never heard of They literally go to every single event. They do. They do. Yeah. So how can you not have heard it? So I think the people at ECF are just generally better off because they have their own brands in their websites.

35:32
What’s funny is, is in my house yesterday, there were a large group of people that wanted to get on Amazon. So they were, and this is, we talk about this all the time, but like, if you don’t sell on Amazon, you think you need to be on Amazon. If you sell on Amazon, you think you should be off of Amazon. No one’s ever happy. But yeah, there were several people that are like, I know I should be on Amazon because they know people are searching for them on Amazon. And I do agree with that. Like, I don’t think it’s a bad thing to be selling on Amazon.

36:01
But that was actually one of the breakouts in my house was there were probably five or six people that wanted to know more about Amazon and getting on Amazon and how that would work. Well, I was sitting at lunch and someone was just kind of dipping their toes in Amazon. They were doing Merchant Fulfilled. And the question I was asked was, do you think I should do FBA? And I’m like, I think you’ll get probably three X to sales and much more visibility. If you do go FBA.

36:29
And he was like, so is it better? Like, is it easier? And I’m like, well, well, well, you know, that’s, a very loaded question there, right? Yeah. Cause FBA will introduce some other problems, but in general, it is better to do FBA. then again, there’s all these new fees that they introduced this year as well. it’s just funny how it’s completely different. Like, cause I go to Amazon conferences as well. It’s always the opposite. Like you said, everyone wants to have their own store and here people are just kind of dipping their toes in Amazon.

36:59
And the other thing that we get got here, which we get everywhere we go is, we thought you were an Amazon conference for seller summit. Oh, yeah. For seller summit. Yeah. Which I think is funny because we’ve never advertises in Amazon. We’re not an Amazon conference, first of all. And then, too, I don’t feel like any of our branding is around. We have Amazon sellers and we probably do Amazon Sessions because we do think Amazon is an important part of the e-commerce world. But we’re I mean, half of our attendees don’t sell on Amazon.

37:28
So it’s just funny that we’ve somehow been branded this way. is because I think we have sponsors that are Amazon sponsors. Whereas I don’t think I’ve ever heard an Amazon session at ECF. I don’t think I have either. Right. And I don’t think there’s any Amazon sponsors aside from Getita. Yeah. Here. You’re right. So when I went to the ECF Austin, like one day event, they did have an Amazon session. Oh, OK. It wasn’t like selling on Amazon. That was more like a strategy.

37:56
optimization sort of thing. But yeah, I agree with you. I don’t think there’s ever been an Amazon session here. Yeah. Actually there’s, are some people that I talked to who we’re all friends with that don’t really sell anymore, but they keep coming back to the event. Yes. That group is getting bigger. Well, one of, one of those people is what got me, who got me started on Amazon in the first place. Lars. Yeah, Lars. And you know, he’s getting off of Amazon and it’s just, I’m still very appreciative. Yeah. And, uh,

38:25
Who else? There’s so many people at this event that got me to where I am today and I never would have met them had I not gone to UCF. Yeah, I think it’s a great event. It’s fun to see people. I’ve met actually probably this I’ve met more new people this year or not new people, new to me people this year than I have in the last several years combined. And that’s because I won because I’m leading the house. So I was forced I was forced to be friendly, but also

38:53
I just, I made a decision because I’m like, well, if I’m leading this house, I can’t just sit back and listen. And so I went to the dinner last night, which I normally wouldn’t do. I went to the breakfast this morning, which I normally don’t do. I didn’t even eat breakfast. just sat there. I’m in my no breakfast phase right now. But yeah, it’s, it was interesting. I feel like I’ve met a lot of people and I’ve, it’s very interesting to like see the changes in ECF over the years. Like it’s changed a lot.

39:21
One of the ways I think in a very positive way is there’s a lot more females here. Yes, I did notice that this year. Dana and I joked that the first CCF, was, or not the first, the first one I came to, it was me and Dana and Miracle and Carol Reigns and we think one other person at that event. So it’s nice to see other female entrepreneurs attending because we know they’re out there. Right. And we know they’re out there because they come to Seller They do come to Seller Summit. And that was what was so funny is that

39:49
You know, I spend a lot of time with Dana at this event and she’s such a Seller Summit cheerleader, which I greatly appreciate. But every time someone would say, oh, there’s a lot of there’s so many more females here. And Lindsay said something like, oh, I think it’s up to 10 percent. And Dana’s like, Seller Summit’s 50 percent. Just like matter of fact, I was like, we might be over 50 percent at this point. don’t know. Actually, for this year, we might be. Yeah. Yeah. Which is strange. I guess it’s just.

40:17
by nature of the title of my podcast or our podcast blog and that sort of thing. We just attract more more females. You know what I discovered? Females is not politically correct. You have to say women now. Did you know that? No, I had no idea. So I got to watch myself. say women? Women. Well, you could say whatever you want because you are a woman, but I can’t say females. I can’t keep this. It hurts my brain. It’s too much. I agree. But I am excited about Seller Summit. And there’s actually a number of people here that

40:47
didn’t know about Seller Summit at all. It’s a shock and a travesty. Well, no, maybe because we’ve been doing it for eight years now, right? But there are a couple of people I’m pretty sure are coming now after I talk to them. One thing that… So I took this cooking class. Yeah, I have met everybody who was in the class with you. I’m not joking. Everybody I meet… Because one of the easy icebreaker questions at ECF is like, oh, what adventure did you do?

41:13
If you don’t really know how to start the conversation, that’s a good one because then they can tell you, I went kayaking and there was a gator under the boat or something like that. So everyone I’ve met is like, I took the cooking class. was like, did Steve do any work in the cooking class or did he make? Here’s what happened in the cooking class. There was three vegetables on a cutting board. There was an onion, there was a pepper and there was a celery. OK. And that’s the only thing we did. We cut that up and then we threw in the pot and outcome came jumbo and jumbo. That was delicious.

41:42
No, seriously, that’s the only thing that we did. Oh, no, I got to stir the pot. Oh, you stir, huh? How came delicious food? It’s like I have no idea how we are from this piece of celery to that. But I just like that we were supposed to record this yesterday. I run into you in the lobby and you say to me, I’m really hungry, so I’m going to the cooking class. And I’m thinking to myself, you do know that a cooking class requires cooking before you get to eat.

42:09
Like you’re not eating for two more hours Yes, I grossly misjudged how long how long we laughed about that all afternoon Brian was like you think Steve’s eaten yet. I’m like, nope Actually by the time I ate it was dinnertime I because I had a dinner with quiet light at five and so yeah, and we finished at five. In fact, I was late. Oh, that’s a quiet light, but um Yeah, I’m actually after going ECF. I’m really looking forward to seller summit now, which is in just

42:39
Two months. May 14th, May 16th. And I’m looking forward to the mastermind in particular. I am too. And I think the houses here at ECF got me more excited for the mastermind because with the houses at ECF, you’re breaking into these smaller groups. And that’s basically what our masterminds are, groups of under 10 people, 10 or under, and getting together for an entire day in a room. As we joke, we lock you in a room and don’t let you in until all your problems are solved.

43:08
And just the friendships that are developed. We actually heard this from a Seller Summit attendee this weekend or this week that they she formed a mastermind. Yes. Out of Canadians. So we’re not invited. But just seeing the friendships that are formed in those masterminds and then seeing how a lot of them carry on after Seller Summit, because we don’t facilitate that. I mean, that’s facilitated by the attendees. And to me, that made me so happy to hear.

43:36
because that means that they really did form those connections during the mastermind time. And those friendships will now become, it’s kind of like how you and I and Dana and Lars and Mike, like we’ve made these friendships years ago and through events like ECF and Seller Summit, the friendships just continue to deepen. And now like I see, I’ve seen everybody but Lars basically at other events or other things throughout the year or years, because it’s like a real friendship. It’s not just people you run into at a conference.

44:05
Yeah, and one thing that I’ve just realized also is that, you know, the houses that that mastermind part of ECF is only for like a couple of hours. Yeah. And it just made me realize that that’s the part I value. Yep. Chatting in a more intimate environment with other people as opposed to the breakout sessions. Yeah. Which we’re actually recording this during a breakout session right now that that that that we’re missing. So, yeah.

44:29
If you guys want to participate in a mastermind, make sure you go over to sellersummit.com. We’re almost sold out of masterminds. We are, yeah. So hope to see you guys there.

44:41
Hope you enjoyed this episode. Now, if you missed ECF Live and you want to attend a conference of like-minded entrepreneurs, then join me at Seller Summit. For more information about this episode, go to mywifequitterjob.com slash episode 527. And once again, tickets to Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go over to sellersummit.com. And if you are interested in starting your own e-commerce store,

45:11
head on over to mywipequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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526: Temu Is Killing US Businesses! Is Yours Next?

Temu is killing US businesses

According to Wired magazine, Temu is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers and it’s working.

But is it affecting US ecommerce companies?  Listen to this episode to find out

What You’ll Learn

  • What is Temu?
  • How has Temu been growing so fast?
  • Will Temu destroy ecommerce in the US?

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Transcript

00:00
You’re listening to the My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Today I’m doing a Seller episode to talk about TEMU and how it’s affecting e-commerce businesses in the United States. Is TEMU going to take over? Is it game over for e-commerce? Well, listen on to understand what’s going on and what you can do about it. But before we begin, I wanted to let you know that tickets for the 2024 Seller Summit are almost sold out over at sellersummit.com.

00:29
The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, mine is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods and not some high-level guys who are overseeing their companies at 50,000 feet.

00:56
I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past 8 years. Now if you’re an ecommerce entrepreneur making over $250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers, but as of right now we actually only have 5 of those tickets left. The Seller Summit is going to be held at Fort Lauderdale, Florida from May 14th May 16th, and right now,

01:24
This is the last time you’re going to be able to get your tickets because they’re almost sold out. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifecoupterjob.com slash book.

01:53
So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now on to the show.

02:06
Welcome to the My Web Coder Job Podcast. In this episode, we’re going to talk about the phenomenon known as Tmoo and how it’s taking the e-commerce world by storm. if you’ve never heard of Tmoo before, Tmoo is an online marketplace that offers extremely low prices on thousands of products shipped directly from China. And the company is a subsidiary of PDD Holdings, a Chinese company which is publicly traded on the NASDAQ. And Tmoo is one of many Chinese companies trying to break into the American market and their prices are

02:35
Possibly low according to Wired magazine team who is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers and it’s working their growth has been beyond Exponential in less than a year team who already has one-third the monthly active users of Amazon from $3 and 37 cents for a pair of shoes to just $4 and 50 cents for a woman’s sweater Their prices just seem too good to be true and it turns out that they are

03:05
An analysis of the company’s supply chain cost by Wired magazine, which was confirmed by a company insider, shows that Tmoo is losing an average of $30 for every order made. In addition to the U.S., Tmoo also operates in Canada, Australia, and New Zealand and is estimated to be losing $588 million to $954 million every single year. But the real reason for this episode today is whether this is affecting U.S. businesses. Now, if you’ve listened to the archives,

03:33
Recently, I interviewed my friend Jerry Kozak on the podcast who runs an online store selling t-shirts both on Amazon and Shopify that makes over eight figures per year. And according to Jerry, he believes that companies like Tmoo and Shien are taking sales away from his company, especially on Amazon. Shien is one of these Chinese fast fashion companies. Ever since both Tmoo and Shien burst onto the US scene in 2022, Jerry’s business has cratered by nearly 50%.

04:02
Now granted, Jerry’s in the t-shirt business, which as you know is one of the most saturated and most competitive niches to sell into. So you should probably take his numbers with a grain of salt, but according to an Amazon representative, the entire apparel category on Amazon is down 30 % year over year. Meanwhile, other apparel and t-shirt companies and e-commerce communities that I belong to are down year over year as well. Right now, companies like Tmoo and Shien seem to be mainly hurting lower end apparel businesses

04:31
and companies without a powerful brand or intellectual property. And here’s why. Both Tmoo and Shien have two gigantic advantages that US companies do not when it comes to making and selling apparel. Now for one thing, they have a huge cost advantage over US sellers because of extremely low labor costs. Now according to the LA Times, products made in China’s western province of Xinjiang are being sold to US consumers through Tmoo in breach of a ban.

04:58
that forbids goods from being imported from the region due to links to forced and slave labor. The statements were former detainees and reports from an array of researchers and advocacy groups have alleged that the Chinese government put more than one million people in detention camps in that region and that laborers in fields and factories were forced or coerced to make cheap products for Tmoo. Now the Chinese government said the camps are for re-education purposes, but I don’t really believe them. And no one knows for sure.

05:27
but slave labor could be one way that Tmoo is commanding such low prices. Now just for some context, a blank t-shirt costs about two bucks and shipping within the continental US is about four bucks for a shirt. This is the rough cost for a business in the US and in order to make a decent profit after printing a custom design on the shirt, you gotta be able to sell the shirt for at least 20 bucks. Meanwhile, Tmoo is selling a printed t-shirt direct from China to a US address for less than seven bucks and that includes shipping.

05:57
so they can literally sell apparel at or below the minimum cost. Now the second reason Timo has an advantage is due to the de minimis loophole that allows Chinese sellers to not have to worry about paying taxes, tariffs, or customs duties. Now the de minimis loophole is that any shipment sent to the US that is valued at less than 800 bucks does not have to pay any taxes whatsoever. And because Timo is shipping individual products into the US, they don’t have to pay any customs duties or taxes at all. Meanwhile,

06:25
In order for a US apparel company to get low pricing, they have to import a large quantity of t-shirts into the US and pay both customs duties and tariffs on the products. Now whether this is fair or not is really up to you, but let me just put it in simple words to sum it up. A product on Tmoo is seven bucks, no import duties, and arrives in one week with free shipping. Now the wholesale cost for the same item made in the USA is 10 bucks, retails for 20 bucks, and this price differential is a problem.

06:54
because the math doesn’t work out for the consumer. Now at the same time, Tmoo is squeezing small manufacturers in China to cut prices to even lower levels that makes it even impossible for Chinese manufacturers to make a profit. Now one Chinese manufacturer who goes by Tai Chi was approached by Tmoo to sell on the platform when it launched in 2022 and he joined, but soon found out that he had little control over prices. Tmoo will often ask to lower prices and if you agree, the platform will decide what the lower price is.

07:24
You don’t have say over your pricing, and if you refuse to lower your price, you simply won’t be listed on the platform. This is their method of operation. Tmoo’s parent company, Pinduoduo, burst onto the scene in China by providing deep discounts to gain market share as well. And heck, Amazon did the same thing back in the day, and the formula works. Offer impossibly low prices to shut everyone out and lose a ton of money for many years, and then once you’ve become a household name, raise prices and turn a profit.

07:54
This is what Amazon did and this is what Tmoo is trying to do right now. But the difference this time between Tmoo and Amazon is that Chinese companies like Tmoo have the advantage of favorable taxation and impossibly cheap labor compared to U.S. companies. They don’t have to pay any taxes at all and they can get away with paying their staff pennies on the dollar. Now the real question though is whether they can keep this up. As I mentioned earlier, Tmoo’s low prices is costing the company a ton of money.

08:21
and they’re estimated to be losing $30 per order and hundreds of million dollars per year. Tmoo is also squeezing their suppliers to get the lowest pricing possible, and many Chinese sellers are leaving Tmoo. Meanwhile, Tmoo is also gathering data from millions of US citizens, which is attracting the scrutiny of the US government. So in my eyes, something has to give. And right now, TikTok’s about to be banned. Who knows Tmoo might be next. But on the flip side, we just happen to be living in a very interesting period right now. The average American

08:51
is carrying a record amount of credit card debt and the savings rate is at an all-time low, which makes for the perfect storm for a company like Timo to thrive. Now as a small business owner, what can you do to fight back? You all know that I teach e-commerce over at mywebquaterjob.com and I run a seven-figure store over at bumblebillindens.com. Is it all doom and gloom? And here’s what I have to say, and I’m going to be quite frank and honest with you guys. If you are selling commodity products,

09:19
that do not have a strong value proposition, you probably aren’t going to survive regardless of whether Tmoo and Shien exists or not. So for example, if you’re selling generic t-shirts that are easily copied by manufacturers from China who have a cost advantage over you, you’re just not going to make it. But if you can tap into the emotions of your buyer and establish a strong brand, you will survive regardless of pricing pressure. And since we’ve been talking about t-shirts and apparel so far, I’d like to talk about

09:47
one of my favorite companies, is called True Classic Tees. True Classic Tees is a company that sells generic solid color t-shirts, which is probably one of the most saturated and competitive niches out there. But they brought in over 250 million bucks since they opened in 2019. Now, how does a blank t-shirt company that sells plain t-shirts for 25 bucks a pop make so much money? Well, it’s all about the marketing and how they make consumers feel about their product. Now, if you’ve never watched one of their True Classic Tees commercials,

10:17
Basically, they show an overweight guy wearing a shirt with his beer belly hanging out and the shirt doesn’t really fit well at all. Then they flash forward to a picture of the exact same overweight guy in a true classic t-shirt and all of sudden he looks buff. The t-shirt emphasizes his biceps and hides his Buddha belly. Now, can T-Muscle a plain t-shirt for three bucks? Yes, but it cannot replicate the mind share that true classic tease has created. Selling online is all about triggering the emotions of your consumer.

10:46
and it’s not all about price. I’d much rather pay 25 bucks for a t-shirt that makes me look and feel good rather than a cheap throwaway $3 t-shirt. And incidentally, this is exactly how Dr. Squatch sells men’s soap. Now as a dude, I don’t really care about what soap did I use in the shower. When I’m in a hotel, I’ll use whatever soap that’s there. But Dr. Squatch hooked me with their commercials. Instead of telling consumers about how good their soap smells or how well the soap cleans and exfoliates, Dr. Squatch sells soaps

11:15
by catering to the sexual desires of men. Now in almost all their commercials, they show a woman smelling her man saying words like, man, you smell so good. I want to jump you right now. And as a guy, when you watch a commercial like that, you’re probably thinking to yourself, wait a sec, if I use Dr. Squatch, I’m going to get more action? Well, sign me up. Now can T-Mu sell a bar of soap at half the price? Definitely. But can they compete with Dr. Squatch? Probably not. Right now,

11:43
Tmoo is a junkyard that sells cheap generic products from China, and their rock bottom pricing is affecting the apparel industry the most because apparel is a commodity, and most clothing, especially on Amazon, is generic and unbranded. Now what I didn’t tell you about my friend Jerry Kozak earlier is that even though his business has dropped around 50%, he’s going to be just fine because the other half of his business does not depend on sales from Amazon or being price competitive.

12:10
The other half of his teacher business is where he custom prints products from NATO, college sports teams, and other organizations. The other half of his business is where he’s established a solid repeat customer base and strong relationships with his customers. And these are customers that he will never lose. His added value is his customer service, his attention to detail, and the loyalty he’s built over time. And this is what it takes to create a lasting e-commerce business.

12:38
So while Tmoo is probably destroying the low end apparel market, as a small business owner, you can succeed by niching down and going for the high end. If you were competing purely based on price, you’ve already lost. Now as for the other unfair advantages that Tmoo currently possesses, that’s up to the US government to decide. If you feel as though the de minimis rules that prevent Chinese sellers from having to pay US taxes sounds unfair, well then you should write a letter to your local representative in your state. And if you are against

13:06
possible slave labor practices in the creation of Tmoo’s products, then you can show your support by not buying these products as well. But for myself and my e-commerce store, I’m not really worried about Tmoo at all. Now, if you want to learn more about Tmoo, there’s a lot of episodes on my YouTube channel. And if you want to listen to Jerry Kozak’s episode, just go back and look through my archives at the podcast. Hope you enjoyed this episode. Now with all the Google AI changes, Tmoo, Shein and TikTok Shop, e-commerce is going to change dramatically this year.

13:36
For more information about this episode, go to MyWifeCoderJob.com slash episode 526. And once again, tickets to the Seller Summit 2024 are now on sale over at SellerSummit.com. If you want to hang out in person, in a small intimate setting, develop real relationships with like-minded entrepreneurs, and learn a ton, then come to my event. Go to SellerSummit.com. And if you are interested in starting your own e-commerce store, head on over to MyWifeCoderJob.com and sign up for my free six-day mini course. Just type in your email and I’ll send you the course right away.

14:05
Thanks for listening.

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525: The Dreaded March Google Core Update And It’s Implications On Content Creation

The Dreaded March Google Core Update And It's Implications On Content Creation

Welcome to a brand new segment of the show called Profitable Audience where my business partner Toni and I discuss all things related to content creation and building an audience.

In today’s episode, Toni and I discuss the March Google Core update which has huge implications on the future of content creation.

What You’ll Learn

  • All about the March Google Core Update
  • Which sites were hit
  • How Google wants you to write content today

Sponsors

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Transcript

00:00
You’re listening to My Wife Could Her Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Welcome to a new segment to the show called Profitable Audience, where my business partner, Tony and I discuss all things related to content creation and building an audience. In this episode, Tony and I discuss the SEO apocalypse and what’s been going on since the March Google core update, which has huge implications on all content creators.

00:26
But before we begin, want to you know that tickets for the 2024 Seller Summit are now on sale over at Sellersummit.com and they’re almost sold out. In fact, there only 10 tickets left. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business.

00:56
entrepreneurs who are importing large quantities of physical goods, and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events, so the Seller Summit is always small and intimate. Every year, we cut off ticket sales at around 200 people, so tickets always sell out fast, and we’ve sold out every single year for the past eight years. Now, if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers.

01:22
The sell-as-time is going to be held in Fort Lauderdale, Florida from May 14th to May 16th. And as I mentioned before, there are only 10 tickets left. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off right now. My book will teach you how to achieve financial freedom by starting a business that doesn’t require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube and podcasting.

01:50
when you grab the book over at mywifecoderjob.com slash book. So go over to mywifecoderjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now onto the show.

02:07
Welcome to the My Wife, Quitter, Job podcast in a brand new section of the show called Profit of Audience, where we break down all things content creation. And the topic of today is gonna be this gigantic Google update that just hit last week on March 5th, I think. And it’s been really bad. For almost everyone in my mastermind group, I got hit as well. And we’re gonna talk about this update and how I’m a little…

02:35
I’m kind of happy about the update, even though that it actually hit me. So we had this conversation last week and you said, oh, I think this next Google update is going to be really bad. And then you whip out your phone and you check out. would assume you were checking your analytics because I wasn’t I couldn’t see what you were doing. And you’re like, I’m fine. I’m fine. I’m fine. And then we immediately change the subject and we’re talking to something else. But you weren’t fine. I was fine.

03:02
for that first day. 12 hours. Or while we were at ECF, I was actually fine. Okay. So I am ill-prepared for this because I don’t even look at Google Analytics because I can’t read GA4. So tell me more. Tell me more about this. All right. So

03:22
Let me just go through the Google official press release and then I’ll talk about like the real stuff that I’ve been chatting with all my colleagues about. Dumb it down for the rest of us, please. No, no, no, no, it’s not. It’s not complicated. mean, basically they fought AI spam. So anyone with an AI generated content website pretty much got deindexed out of the Google search entirely. So that’s a positive. It’s a positive. That’s what I’m saying. That’s not the reason why I got hit. Why I got hit, I’ll talk about in just a little bit. But yes, I thought you were a robot.

03:51
What we’ve all suspected for many years is now we know to be true. No, I think that’s a great thing because you and I have talked about this for what? The past year and how these sites and you were I remember we talked about this one site probably over a year ago that was was it talking about board games or something games and they had like thousands of of posts and they were ranking and it was completely an AI generated site. So to me, that’s a good point. Number one seems good.

04:21
It’s a fantastic, they didn’t actually outline that, but it’s funny, they kept fluctuating over this policy. They were like, oh, AI is expressly prohibited, no AI is allowed as long as you edit it and whatnot. But it seems pretty clear that if your content is AI and of no value except regurgitating stuff, you’re pretty much gonna be penalized with a manual penalty. What’s funny is I didn’t get ahold of Spencer, because remember we talked about last time how he held this AI competition?

04:50
I’m very curious how those sites fared and I suspect that they did not fare very well. Yeah, I’m actually that was the first thought that I had because we had just talked about his challenge a couple weeks ago. Yeah. So I view this first one as a good thing. Right. And you know what’s funny is I just discovered that Amazon has been asking the question, did you use AI to create this listing? Oh, interesting. I don’t have I don’t see that in my interface, so they must just

05:19
be kind of rolling this out to a few people. So if you check yes, I don’t know what that means. But if you check no, but you did in fact use AI, I don’t know what that means either. But both can’t be good. I was gonna say, I feel like either one is probably bad. Yes. Okay, okay. So this is, I’m fascinated, keep going. And then I think YouTube, I read this somewhere, I don’t see it my account yet either, but YouTube’s gonna have a checkbox similar to that as well.

05:47
Okay, so let’s veer off really quick because this is a question. You and I both do something similar. So I’ve been creating YouTube scripts from my own blog posts, but putting them into AI to turn them into script form. I’m assuming that is not what they’re talking about. I don’t think that they’re going to penalize you for that. But if you’re using AI generated content with like an AI voice or I don’t know. I don’t know what it means, to be honest with you. Yeah, it’s not even out of my account yet. So right. I mean, that would be my question because it is my content that I wrote.

06:16
I’m just having AI generate it into a script version as opposed to a read version, which they’re fairly similar. It’s just changing some of the beginning of sentences and stuff like that. Anyway, that would be my. I have no idea, but I think they want you to self incriminate yourself. Yes. Like if you say no and then they use their tools or whatever they do and find that it was in some way or someone complains, then who knows? Maybe that would be a strike against your channel. OK, OK. So what’s what’s number two? What did they do?

06:46
So number two, this is all great stuff by the way. The second thing that they cracked down on is expired domain abuse. And for all of you listening who don’t know what this is, people would buy these expired domains that had pretty good domain authority and backlinks to it. They would buy that domain and then they would build a new blog based on that domain about something completely different and essentially get a head start on their website. Oh, I remember this. This seems like an old school trick. It’s been going on for

07:16
as long as I can remember actually. feel like Jim Wang invented this trick. This seems like a Jim Wang think Jim Wang did this. No, but I feel like in our our FinCon group there were people that did use this tactic. Not our particular group of people, but overall I think that I learned about this at FinCon. By the way, if you want to learn about all the black hat tactics, Black Hat World is like the

07:37
I like to go on there to see what cutting edge people are doing that are gray hat or black hat. I hope you’re on a VPN at a Starbucks in another city. I just logged in as you. You probably are you big jerk. Okay. What’s up next? So that one was good that they cracked down on that. The next thing that they cracked down on was what is called a site reputation abuse. This is where you buy links on like Forbes.

08:08
and you’re just artificially leveraging someone’s larger site to boost your own. And you know all these publications like Forbes, Business Insider, they’re all hurting for cash, right? It’s hard to make money with a pure content site, especially at scale like that. So what they’ve been doing, and I don’t know if you’ve gotten these emails before, but hey, get featured in Forbes. We can guarantee you a Forbes placement. And then you read the fine print and it’s like, may include some sort of fee.

08:38
Okay, I did not know about this. I thought you had to earn those links. I get those every day. Like, hey, we want to feature you on Forbes. You’re like, oh, great. Yeah. And then you read the fine print may have fees associated with it. So you pay like five grand or something and you get on there. So people have been doing this, obviously. I can see people jumping at this. People have been doing this for a very long time. The other thing I want to say is, I don’t know if you remember, I think we recorded this episode with Profitable Audience where I had a buddy of mine.

09:08
And what he did, he would guest post on large publications. And then he would go around and tell people, hey, I will include your link in my guest post if you let me guest post for your site. And if you recall, I was doing this. I was gonna say, wasn’t that person you? Well, no, no, no, that wasn’t my idea. And I did it on a very small scale. But my buddy did this on a huge scale. You we’re talking like a post a day. Yeah.

09:37
like in this, had this whole network and he grew his site to like 1 million visits per month off of this. And I used it too, if you recall, this is all in preparation for my book. So this had to have occurred maybe in 2021 or something like that. And it worked. I actually grew my site tremendously during that period. It was just too much maintenance. I didn’t have like a really good system for doing this.

10:01
But you you add great results, but it wasn’t something that you could maintain. It wasn’t sustainable for me unless I hired a bunch of people and train them up for this. Anyway, long story short, Google started cracking down on this as part of this update. And I actually just went and checked my friend’s site. He went from one million visits per month all the way. Now, I think he’s down to like eleven thousand now. What? Yes. Holy cow.

10:31
So he got hit because all of his backlinks were built this way.

10:36
Okay, this one seems a little, I don’t know. I don’t know necessarily if it’s a bad thing if you’re actually creating educational and good content for people. I mean, I get it’s gaming the system, but to me it’s like if you’re writing legitimate guest posts and they’re quality posts, who cares if you’re kind of weaving the tapestry? I don’t know, you know what I mean? I guess, but it is gaming the system, right? Like it’s, if you look at these articles, it’s pretty clear.

11:04
Like you just take one word and you’re linking to another related post. Oh, I see. I haven’t read a lot of those posts. So I the posts are good. They’re well written. It’s just they’re linking to, you know, random sites to spend a lot of time on this. I did. Yeah, because, yeah, everything I did, I did for this book, actually, like in preparation, like I literally started preparing to launch the book probably two years before the book got released. Yeah. OK, that’s an interesting one.

11:34
Yeah. then so back on the AI one also, it’s unclear how they’re detecting this, but I think they’re mainly cracking down on blog post velocity. Like if all of sudden you have like a thousand posts, it up. But I’m sure they have ways to detect whether it’s AI generated. Okay, but if you’re using a Google AI tool to create AI, don’t they know that your email address is locked?

12:04
Those people aren’t using the Google AI tool though. Well, correct. But I feel like Google could probably fairly easily tell who’s doing that. I don’t know. You would think if you’re just straight copying what the gray area is, if you take something AI generated and you modify it, whether they can tell or whether that’s even OK. Anyway, this brings up to the final one. This is the reason why I got hit. Oh, yes. We haven’t even gotten to that We haven’t gotten that.

12:34
basically going down the Google official press release, which actually means nothing in most cases because what they release and what actually happens isn’t really. Right. Okay. So number one, why me and all my buddies got hit is because now just, just do a search on Google right now. The top spot for one of my main queries that I used to rank for is now a LinkedIn post.

13:00
followed by Quora, followed by Reddit. And Google has greatly promoted all of these sites and just knocked everyone else down in general. Now here’s what’s fascinating about this. We have a mutual friend who’s not in my mastermind group, but what he started doing was copying his blog posts directly into LinkedIn. And he has the top spot for a keyword. And then the blog post that he has on his blog,

13:29
He’s redirecting that to LinkedIn now. And his LinkedIn post has all the same affiliate links and that sort of thing. And that’s how he’s managed to rank a bunch of his pages. Well, that works if your content works for LinkedIn, but if you have a chicken leg recipe, that’s not, I I’m not posting that on LinkedIn. Well, this is just an example of what people are doing, right? And it was like a financial services review that he had dropped in the rankings.

13:59
And so he just copied it to LinkedIn and all of a sudden he got the number one spot again. Identical content, right? Pretty dumb. But he’s redirecting, so this guy didn’t get hit, he’s now ranking, right? Well no, he copied his stuff to LinkedIn. His blog lost ranking. Yes. So he decided to do an experiment and just copy that blog post over to LinkedIn and then that LinkedIn post that he posted got the number one spot.

14:25
So when people type in his blog post URL, they are redirected to LinkedIn. They are now, which is, I don’t recommend this because you’re essentially telling Google that LinkedIn is the authoritative post now. However, he doesn’t care because that LinkedIn post generates a lot of money because it has his affiliate links in it. And you’re allowed to do that on LinkedIn. I did not know that. I’m not really a LinkedIn expert, but I went to check it out and it’s got his links in there. He doesn’t care about it. Okay, just.

14:55
Keep in mind also that these people that we’re talking about make all their money through affiliate marketing. They don’t necessarily care about email subs. Although you could have a link in there that takes you to a landing page where you have an email signup form as well. I found that fascinating. And if you look at some of my queries, I think the Google search results are worse now because they now link to this Reddit thread that is just garbage. Sometimes it’s linked to… So there’s one of my posts.

15:25
where I’m doing a review of like a drop shipping site. And the number one spot links to a Reddit thread dated 2021, which is completely not accurate. I have noticed that. In fact, this just happened to me the other day. What was I looking for? think it was, yeah, it was something about a credit card. I needed to know how to do something with a certain credit card. And I Googled, I couldn’t find it on the credit card website.

15:52
So was like, rather than call and sit on hold, let me just do a quick Google search. I’m sure that I’m just not searching the right thing on the credit card site or probably nerd wallet has the answer, right? that’s, nerd wallet always has the answer. And when I Googled it, the first thing that came up, you’re right, was a Reddit post, which I clicked on, was not even close to what I was, I mean, it had the words in there, but it wasn’t what I needed to know. And then once again, like a bunch of Reddit people don’t know how to solve my problem when it came to this.

16:21
So yeah, think that was actually yesterday that that happened. And I was like, wow, this really stinks. Because normally, it was about an American Express card. Normally, the first response would have been an American Express help page, right? That would have usually shown up number one in Google, and it did not. It was a bunch of Reddit threads. And then, I don’t remember if it was Quora or something else, but then, yeah, it took me, I ended up going back to the American Express site and just digging deeper to try to find the answer.

16:49
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17:16
and you can sign up over at profitableaudience.com slash free. Once again, that’s profitableaudience.com slash free. Now back to the show.

17:27
Yeah, my buddy Glenn Alsop, who runs detail.com, actually did a case study where it was something crazy. Let me see if I can find the post. But it was some really large percentage of Reddit posts gaining in the search results and pushing everyone else down. So I’m actually looking at, I just typed in, which is better Shopify or BigCommerce? So the number one response here is Forbes.

17:57
Shopify versus BigCommerce 2024 comparison. The next response is Shopify. Well, I wonder what they’re gonna say. The third one was Reddit. And it’s not even, it’s like any advices for a Shopify, BigCommerce new seller. yeah. sorry, Quora, Reddit, LinkedIn, basically any of the established social media sites.

18:27
And people are gaming these big time now. Oh, 100%. It’s a little harder to game Reddit because if you post a link, like sometimes you get flamed, but people are doing it, especially if they own their own subreddits. Yeah. And that’s how they’re ranking. Interesting. Yeah. I think this has got to change because it’s garbage. It’s worse now, in my opinion.

18:49
Well, it’s like, do you remember when forums were really big, like back in the like 2006, seven, eight, it was before the internet was, I felt like as big as it was, so a lot of the information being shared was on like specific forums. And if you ever searched for anything, you would get the forum response, but the forums are so biased against, like you could be on a forum that was completely anti-homeschool.

19:16
Right, so every single post in there was about homeschooling, but it was about why you shouldn’t homeschool, right? But then there was an entire forum dedicated to like pro homeschooling. So you never got any agnostic advice about anything because if you landed on a forum, it was clearly biased in one direction or another. And I feel like that’s what’s gonna happen again, right? Is that, you know, the people, the threads on Reddit, I mean, there’s sometimes there’s good stuff on Reddit. don’t think it’s, but to me, Reddit’s more of like entertainment.

19:44
like reading through and just surveying the people. It’s not an information, to me it’s not like an informational site. Maybe other people are using it that way, but I’ve never thought of it that way. And certainly not concise. By the way, I found my friend’s blog post. So what he did is he reviewed 10,000 product review terms, just kind of random. This is what he does for a living. He of does these cool case studies. And this is what he found.

20:10
The reddit.com domain was present in 7,500 search results and featured 14,000 times. This means that if the SERP feature was present, Reddit not only had a 97.5 % chance of showing up, but on average had 1.9 of the three possible listings at the top. And then he goes on to talk, maybe I’ll link this article because it’s fascinating. But people are gaming it by voting up

20:39
like their earbuds or their review in the results. And so it’s an artificial, the conclusion of this article was the Google product review search results are now the worst that he’s ever seen. Which I feel like we said this several months ago where it was gonna get worse before it gets better because of, you know, everything, how everything’s changing. So, I mean, I hope eventually it will get back to giving you useful information, but

21:09
You know, all the statistics and articles I’ve read, you know, people are searching on Pinterest for information. The younger generation is searching on TikTok. They’re not Googling anything. They’re TikToking it, like to find the information. Which is more real because you see a video, right? Right. And then last week at ECF, in one of the groups, a lot of people were saying they just ask AI, right? They just go into chat GPT and ask the question.

21:39
they don’t even Google it anymore. Yeah, I started using Proplexity a little more. Are you using this? Have you tried it? No, but that’s what they were talking about in my little group in ECF. Yeah. All right, here’s some more stats. This one’s interesting. So Glenn manually went through the top Reddit threads that appeared in 1,005 individual search results. And of the resulting 122 URLs, 63 have a top comment with a self-promotional affiliate link.

22:09
often written months after the original thread was created. And that’s how people are gaming it. right, so should we switch gears and talk about the reasons why I like this update, even though it hit me? Yes, let’s talk about how bad you got hit first. Give us I got hit about 25%. Okay, and what about your other affiliate marketer friends? Some of them got hit worse than that. I was just gonna say.

22:37
It’s interesting because I know the group of people you’re talking about and it feels like they’re just getting, like every couple years they just get decimated and then they work their way back up and then they get decimated. It just feels, it’s almost like social media now, right? Like I don’t wanna be on the hamster wheel. I don’t wanna be on the hamster wheel of Google updates, right? It’s feeling very similar of like, well now I’m gonna follow all the new rules and then only to get decimated two and a half years later for whatever reason.

23:06
I think the difference is that this time I think search, the search days are numbered. Okay. Interesting. Yeah. That’s my general opinion. Cause AI is going to replace search eventually. Right? Why type in a query and get a bunch of junk or links? We can just get the answer. But anyways, okay, let’s switch gears. Cause, okay. So remember a long time ago, we did an episode where I told you that I hate writing now because Google has forced you to write in a certain way.

23:36
that answers the questions and nothing else. Well, they just did a 180 on that. Right. So as part of this last update, they don’t want content that is the same as everyone else’s. Right. Because because you’ve noticed, right, when you search for something, you’ll see two pages with the results that essentially regurgitate the exact same stuff. it’s just like one upping the next person. Right. Yeah. Who has more content? Well, that’s different now, because Google actually wants real

24:06
content that’s original, which ironically is the way that I used to write. Before I discovered that writing original content reflecting my experiences was actually hurting me in the search results, right? Because it’s getting interpreted as extra stuff and it was hard to categorize when Google just wants the answer. So if you look at the people who benefited from this March update, and it’s still really early by the way.

24:35
No one really has any definitive conclusions, but there are a couple of outlier sites that were literally just photos and People just talking about hey, I bought it is almost like the old days of blogging We just kind of talked about your day Yeah, you talked about your day and you mentioned this thing and how you loved it and whatnot a Couple of those type of sites got promoted in the search results

25:00
And again, it’s still early and there’s not that much data, but the old days are back. I’m happy. When I used to, because I hated my blog. Yeah. And I remember when I launched my book, I was not proud of it at all. And I knew people were going to come to my site and I was thinking to myself, what if they go to my blog and they see this kind of robotic, you know, encyclopedia of stuff where they just answer the question and nothing else.

25:27
They’ll be like, that’s the Steve Choo we’ve always known. What’s ironic about all of this is I spent probably a year and a half optimizing my money posts by removing all of my own opinions, by removing all of the stories I had involved with the tools that I use to keep it short and succinct. Thank goodness WordPress has a revision button.

25:56
It’s so, it’s so different now. So I can’t even, you know, but basically Google’s looking for original content. The good old days of, uh, Brian Dean skyscraper technique, where you just taking what someone else has written, kind of rewriting it and, trust trying to outdo the next result. As of now, I think those days are over until Google decides to change your mind. Yeah, but it makes sense. Right.

26:23
I mean, you don’t want to read the same regurgitated stuff in the search results. I hated myself. This started in 2016. I want to say this whole regurgitated stuff because that’s what Google was. They wanted that. They just want the answer and nothing else.

26:39
Well, I’m glad I’m working on YouTube now. Actually, that was my next point. So even though my wife quick got hit, I actually looked at my analytics results and my YouTube channel actually dwarfs the blog now. Yeah. In terms of email subs. You hit 300,000 subs. I did. Yeah. Yay. And I actually figured out a system that I’ve used on my last two videos that I’m pretty confident will

27:08
I’m going to actually present this to our class today in fact. Okay. Awesome. that I just kind of discovered recently where I was screwing up on some of my other videos and I’m going all in. I was already all on YouTube, but even more so now I’m actually going to go back to my blog and add in like my own personal experiences again. And it’ll be fun for me this time because that’s how I used to write. Yeah. And so even though I personally got hit, I’m actually

27:37
kind of glad that it’s going this way in a way. I mean, I’d be more glad if my traffic was still here just to be clear, but it will make writing a little bit more fun again. Yeah. Unlike before. Yeah. I never went over to that side. I was like, I’m not doing it. It’s not my content doesn’t lend itself to that anyway. but it can write like if you’re if you have a recipe, you’re just not going to give out the recipe, right? You’re going to talk about.

28:06
Oh yeah, but I never went to the whole just give them just the facts, ma’am. I was like, this is not what I do. So yeah, was I just never got on that train, which I’m glad that I didn’t. Well, I mean, there’s a lot of money made during that time. You’re right. We’re talking almost eight years of gravy. Yeah. But I’m also not an affiliate heavy site.

28:32
Yeah. So and people buy like I was actually looking at this the other day. The the affiliates that people are like my heavy moneymakers are all because I’m like I joined this program, this and that. Like it’s all because I’m sharing my experience of why people should, you know, like one of my top affiliates for a long time was Adore Your Wardrobe from Kelly Snyder. Right. And the reason why that did so well is I’m literally making videos in my closet.

29:00
right, and telling people why they need to dress for their body type and clean out their closet. I mean, that’s why that converted. wasn’t because I was just giving the fact, I don’t even know the facts of the program anymore. I couldn’t tell you how long of a program it is or anything. What I could tell you was it worked and my own experience. Which I do think is pretty compelling for people.

29:25
in my niche, you know, I think it’s definitely different in your niche. So, I mean, we’re just coming from two totally different places. That’s correct. Yeah. I am curious, though. So what happened? You said used to be. you? I just haven’t promoted it in a long time. Like, because she only does like twice a year launches and things like that. So it’s like if I if she launches in a period of time where it’s like, I’m just not something I have time to promote, then.

29:52
I don’t promote it, but yeah, when I do promote it, it always does well. Same thing with the passionate penny pincher menu planning boxes. Those always do really well, but I talk about my whole sites about menu planning and how it’s, I have personal stories and I have actually shared reader stories of how it saved people thousands and thousands of dollars in their grocery bills. So because I have all those stories on there, I think that’s why that stuff converts so much better than.

30:20
me just talking about a product on Amazon or But I noticed you used the word video also. Yes. And not text, right? Yeah, but I’ve always done both for those things. Obviously now working more on the video. It was interesting. I was looking at my YouTube channel, because I’ve had one for 12 years, a long time. And some of my older videos that have thousands and thousands of views are so awful.

30:50
And it just makes me, like if you wanna think about how far the iPhone has come, I filmed these videos with like an iPhone 5, I think was the phone of the day back then. you know, even if you are just filming with an iPhone 12, the picture quality is absolutely phenomenal.

31:11
Anyway, was just kind of, was kind of laughing at it I was like, maybe I’ll like add a thumbnail and like, you know, kind of like re up some of these old videos. And then I watched him and I was like, no, it looks like a grainy. It looks like I’m filming through a dirty window. I was like, I will not be, I’ll not be re upping these videos for sure. So let’s talk about Bumblebee next. So the Bumblebee blog got hit. Really? Yeah. Which I care a little bit less, but my core product results.

31:42
were okay, but what I noticed, because I immediately just looked at all my rankings for my money pages, right? And I noticed a bunch of sites got promoted that are the crappiest linen sites that I’ve ever seen. Really? Yeah, to the front page. And in fact, there’s this one URL from Big Cartel where they didn’t even have their own domain. It was literally store.bigcartel.com, which means it didn’t even pay for.

32:09
like a real membership, they’re just using the free tier. And the site was like the ugliest thing that I’ve ever seen. It looked like just a standard template, just threw up some products on there and they started ranking. And there’s no way that that site should rank. Why? What’s the logic behind that? I have no idea. I have absolutely no idea why that site was ranking. So Google, and again, this rollout is supposed to take a month, so it’s not done yet.

32:39
But so far it’s been terrible from a usability standpoint in my eyes. Yeah. I feel like that’s been the case for a while now. But it’s worse. I don’t think it could get worse. yeah. Well, I think we’ve actually we actually said that several months ago. Like, well, this is this is pretty crappy. And then all of a sudden it’s now even worse than it was before. So I talked to Jeff Oxford and he primarily does e-commerce SEO.

33:06
and he basically said that most of his sites did not get hit in his portfolio. Maybe 10 to 15 % of the sites did. It seems like at least e-commerce is fairly stable. It’s just in the content side where the biggest changes are happening. He said that, but yet Bumblebee got The blog got hit. Yes. That’s the content side of Bumblebee, Oh, I what you’re saying. The listings, the category pages, things like that. Correct.

33:35
not the products in the categories. They’ve shifted though, but yeah, pretty flat on the product side, the blog. I think everyone, be honest, I have not talked to a single person personally that I know who’s benefited from this. And I think it’s because Reddit, Quora, LinkedIn, and all those sites have gotten promoted, which has pushed everyone else down. Right, just in general, if those are going up, everyone else by nature has to get pushed down.

34:03
Why even have a blog anymore? Like why not just post all of your blog posts on LinkedIn was the question that we were just kind of bouncing around. And the reason is you don’t wanna put your stuff on a property that you don’t own, right, in case anything changes. But that’s essentially what Google’s telling us right now. Meh, I don’t like it. Yeah, no, mean, you have to have a blog, you have to have a landing page, you have to have a place for people to opt in for your email. Yeah.

34:33
And I’m sure this is gonna get reversed at some point, because this is not, yeah. Sorry, go on, I interrupted you. No, just, first of all, the fact that Reddit shows up at the top is laughable to me. just, I just don’t, I know there’s people that, like my brother loves Reddit, and I know people love commenting, reading, I mean, it’s very, it’s very, very popular. But to me, Reddit would never be a place I would go for information.

35:03
It’s entertainment to me or just mindless, I don’t know. Because it’s like, here’s the thing, right? What did Google tell us for so long? Like you need to show that you’re an authority in the space, right? If you’ve been featured on magazines or TV shows or publications, you need to put that in there so we know you’re an authority. Any idiot can go on Reddit and post something. You have no idea what their background is. You have no idea what their knowledge base is.

35:33
And then now they’re going to rank. Now they’re going to rank, right, because they’re in a thread. And so Billy Bob is out there, you know, given medical advice on Reddit. And I don’t know, I just think it’s absurd to me. Like I. Yeah, it’s absurd. I’m going to go on strike. I’m going to go on strike from Google. So Google actually tweeted about this. And the head of Google, like the front facing guy. Yeah, he was quoted as saying Reddit has a lot of practice dealing with spam.

36:02
and experienced users there are not shy. And so their logic is that these communities have been around for a very long time and they must have pretty good spam policies. Therefore, Reddit has higher searches. They were basically defending what they’d done. So, yes, they probably have a great spam filter. mean, because I know I’ve heard people saying that they got their stuff removed from Reddit and things like that. But it doesn’t mean that the people talking on there know anything.

36:31
Those are two completely different buckets. 100 % agree with you. Yeah.

36:38
I don’t know. My prediction is that Google’s search is, it’s, it’s definitely going down. Yeah. And it’s the days are numbered. I’d say I give it like two years tops. Interesting. And the reason why I say that was, you’re, you’re about my age, right? Yeah. A little, little, little, little older. Back in the day when I was in college, Yahoo was the main search engine in town. Yep. But then within one year it was gone. Google had destroyed it in one year. Yeah.

37:08
All it takes is something that’s superior to quickly, like once word of mouth spreads. example, if perplexity takes off, for everyone listening to this, perplexity is basically a site that gives you an AI answer, but it also does searches and then it gives you, it sites all the, it basically has backup and links for where it got the data from. So you can feel fairly confident about the result. So it’s essentially like a combination of AI and Google search.

37:38
is what it is. And it works pretty well. I’ve used it on occasion. Most of the time now I use ChatGPT actually to ask a question and then I just double check and Google if I think it’s sketchy. Can we veer off for two minutes and talk about ChatGPT? Sure. So I think on it, I don’t know when these will publish, but we talked about the AI talk at ECF Live and how I thought it was a great talk and I’ve never done the paid ChatGPT.

38:07
I’ve always just used the free version. And because of that talk, I was like, okay, it’s 20 bucks a month. gonna splurge and get the paid version. So I was looking for some email content and I had ChatGPT 3.5, which is the free version, I believe, versus the paid version, which I think is for something, maybe just for worlds apart. And on stuff that’s not factual, right? It was like ideas for birthday party or something like that.

38:37
It wasn’t something where it’s like the information needed to be cross checked. It was more like creative ideas for things and it was nuts how much better it is. So if you if you’re cheap, I believe you’re so I know if you’re like me, I know, I know. Stop, stop. But there’s probably a lot of people like me that are like, oh, I don’t know, because I don’t use it as much as a lot of other people do. And so I wasn’t I know, I know there are so many things I need to present to my class.

39:06
Yeah, for online store that I’m doing right now with AI and just advertising and everything that I’m thinking about like postponing all the zoom calls for a while while I all this content out and then likewise and profitable audience as well. There’s a lot a lot of stuff going on. Yeah, that I that I’m just itching to present. Anyways, yeah, if you’re not using AI, you’re going to fall behind. Yeah, Google’s search. I can’t imagine.

39:37
At some point they’re have to make decision whether they want to decimate their revenue or not because what they’re doing right now and the results Is just not working. and it’s actually turning off a lot of people. You know, what’s so funny is I belong to this one Facebook group that just kind of covers SEO Everyone’s moving to Pinterest Okay, so yes, I didn’t want to bring this up on this episode because it’s so far different I’m completely re-upping my Pinterest strategy

40:04
So I’ve just been like maintaining because it’s still a decent source of traffic for me. Google’s always, not Google’s always my number one, but Google and Pinterest usually sit like one and two depending on the month. But I start with all the Google stuff and with everything else that’s going on, I was like, you know what, I need to just, it doesn’t take a lot of time to do it. I think we have a lesson in the course like 45 minutes a week or something like that. It’s pretty short.

40:30
amount of time to work on, but yeah, I’m completely re-upping my strategy with Pinterest. For that reason. has the same problems though, right? I don’t know, they’re not showing Reddit threads as in the search results. I mean with spam, I mean with spam. Yes, I feel like they’ve gotten a little better. And I also feel like the younger generation, because now I’m old and I can say that, is actually using Pinterest. So like my kids are all, I was actually talking to your sister-in-law about this a while back.

41:00
It’s their fastest growing demographic that 16 to 24 age bracket. My kids use it all the time. They all have the app on their phone. mean, when Pinterest came out, I would have never thought it would be an app for teens. I 100 % agree. This is so random how that happened. Anyway, so I’m recommitting my efforts to Pinterest 100 % because I feel like, yeah, that’s…

41:27
I’m not playing the Google game Pinterest for all of its changes and stuff that’s gone on. Like the core of Pinterest has stayed the same. It’s all about the images. It’s a visual search engine. And I even bought a course this week just to like see if there’s anything that I’m not doing that, you know, is out there. So yeah, I’m re-upping it totally. Yeah. Meanwhile, I’m still going to, I don’t want to say play the Google game, but I’m going to go in and add my own opinions on, my post again.

41:56
That’s actually easy writing for me. I’m gonna take what I have and then have a section of like, hey, this is my personal opinion on this. If you want all the facts, continue reading below. I’ll say something like that and just give my straight up opinion on all these tools that I’ve been using for so many years and see what happens. It might make blogging fun again. Right, I should get a hat.

42:26
Hope you enjoyed this episode. Now these changes to Google are just the tip of the iceberg and there’s going to be many more changes in just the next three weeks, so stay tuned. More information about this episode, go to mywifequitterjob.com slash episode 525. And once again, tickets to Seller Summit 2024 are now on sale over at sellersummit.com. And if you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go over to sellersummit.com.

42:54
And if you are interested in starting your own eCommerce store, head on over to mywipequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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524: Insider Tips On How To Sell Profitably On Etsy With Scott Voelker

524: Insider Tips On How To Sell Profitably On Etsy With Scott Voelker

Today, I’m thrilled to have my long time friend Scottie V back on the show.  Scott Voelker is known in many circles as the grandfather of Amazon as he was one of the first and most popular podcasts in the space.

But in this episode, we’re going to talk about Etsy and how he and his wife have grown a thriving Etsy business selling print on demand products.  Enjoy!

What You’ll Learn

  • Tips on how to sell on Etsy
  • How Scott in his wife started their business on Etsy
  • How to grow your sales and how to advertise on the platform

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Transcript

00:00
You’re listening to the My Wife Quitter Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. And today I have my good friend Scott Volcker back on the show. And if you don’t remember Scott, he was one of the OG podcasters covering Amazon over at The Amazing Seller. But since then, he’s pivoted and now he’s kicking butt on Etsy and teaching others how to do so over at Brand Creators. Now in this episode, Scott is gonna teach us how to sell on Etsy.

00:28
But before we begin, want to let you know that tickets for the 2024 Seller Summit are now on sale over at Sellersummit.com. And right now, actually, they’re almost sold out. We only have seven mastermind passes left. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online. And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business.

00:56
Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods, and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events, so the Seller Summit is always small and intimate. Every year, we cut off ticket sales at around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now, if you’re an e-commerce entrepreneur making over $250k or $1 million per year,

01:23
We also offer an exclusive mastermind experience with other top sellers. The Seller Summit is going to be held in Fort Lauderdale, Florida from May 14th to May 16th, and right now this is the cheapest the tickets will ever be. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off. My book will teach you how to achieve financial freedom by starting a business that does not require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print-on-demand

01:52
and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form, and I’ll send you the bonuses right away. Now onto the show.

02:12
Welcome to the My Wife Could Her Job podcast. Today I’m thrilled to have my long friend and colleague Scotty V back on the show. And personally, I like to call Scott the grandfather of selling on Amazon, as he was one of the first and most popular podcasts in the space. And today he runs Brand Creators, where he teaches others how to start their own brand and future proof their business. But the reason why I decided to have him on the show today,

02:40
is because he’s been doing a lot of work and a lot of content on YouTube about Etsy as he and his wife run a thriving Etsy business as well. And my daughter has been dabbling with Etsy and I’m pretty sure she’s going to be thrilled and she’s going to actually listen to this episode. And with that, welcome to show, Scott, how are doing? I am doing fantastic. And I just, I think it’s great that you do that intro right on the fly like that. That’s pretty impressive there.

03:08
So good job for that. wouldn’t expect anything less, but that was pretty good. Good little intro. So my daughter’s selling an Etsy and she’s actually watched a couple of your videos. Okay. And I think she’s a fan. think she’s a really, yeah. Okay. Yeah. Okay. Yeah. I think if, if she takes with what you have taught with e-commerce and what I’m sharing with the Etsy side, she could probably do pretty good. Cause the crazy thing is though, with this whole Etsy thing is it’s

03:36
To me, it is untapped as far as like with what we bring to the game. It’s like a lot of Etsy sellers right now are not using the marketing stuff that you and I have been using for years. Whether it’s even the Amazon space, there was a lot of people when I was in that space teaching it, they weren’t doing the marketing stuff, right? They’re just doing whatever.

04:03
whatever the platform would allow them to do a lot of the things. And there’s a lot of good things that that does, but they never really did anything externally. And that’s really what I’ve been trying to teach and preach. And it’s what we’ve been doing with my wife’s little Etsy shop. it’s been really, really working. And I’m excited because I get to teach with what we’re doing and it feels good because it’s what we’re doing, but it’s also, I think, an underserved market.

04:30
And I just, I like being in the forefront of that right now because a lot of people are benefiting from it, from what I can tell. I’m just curious, why did your wife decide to sell an Etsy? Cause you know a lot about Amazon and some of the other marketplaces. Why did she choose Etsy? Okay. This is a great question, Steven. I don’t think you and I’ve ever had this conversation, but okay. So back in the day when I was selling on Amazon, you know, a neighbor of mine, we had a brand that we started together, right? And

04:58
Uh, you know, we started, it was in the cooking niche. Okay. And so we were selling accessories for some of the top brands and just things like that. Right. So, and we built a blog on the backend of that, that was getting a significant amount of traffic. Um, and we just launched products, built an email list, like did all that stuff. And to be honest with you, I got tired. Uh, and so did she, and that’s when she messaged me she’s like, I think I want to sell. And I’m like, okay, let’s do it. Like I’m, I’m fine with it. Right.

05:28
And again, that was a way for me, like it was a way to make money. We made good money. We sold the business. We made a good chunk of change, but, uh, it also allowed me to teach the thing that I really love doing. Like I love talking about marketing. I love talking about email. I love talking about all that stuff. It’s like, how can I be in the trenches and do it, but really also be able to teach it. And so when we got all done, I was like, all right.

05:54
kind of I’m done with Amazon for right now. I’m not saying I’m retiring from it, but I’m kind of done and her and my wife are friends and she’s now Debbie. That’s her name. She, she basically said, I’m going to just go and start playing on Etsy. And so she started doing Etsy and then she starts sending me screenshots. Look at, made 20,000. Oh, look at this. I’m going to do a hundred thousand this year. Oh my gosh. I’m going to do 250,000 this year. Debbie, what are you doing?

06:17
Right? Like what’s going on? She’s like, I’m doing print on demand, Scott. It’s beautiful. We don’t have no inventory. We got nothing. I’m like, Whoa, whoa, whoa, slow down. No inventory. Like the things that we were struggling with, like warehousing, like all that stuff. And she’s like, yeah. And I said, all right, you got to tell me more. And so then her and her husband, we went out to dinner and then she kind of explained it. And then my wife was interested. So she actually came over to our house and helped my wife set her little shop up and, and got started. And,

06:44
And then from there, it’s kind of been just like a little bit of a side hustle. And, and then from, you know, I say probably about eight months in after my wife had her first fourth quarter, which wasn’t, it wasn’t huge. was like 20, 30,000. That’s a lot, man. That’s a lot. It was, it was, and it got my attention and I was like, well, wait a minute here. Maybe I should kind of come in here and try to work in the business a little bit, like everything that we’ve done before.

07:09
We start a blog, we do an email list, we do all the things that we did before and maybe I can do that and I can also teach and share. And so that’s what happened. But I didn’t really get into it too much until actually Cody from Everbee, who’s a good friend of mine now and it reminds me a lot of Greg Mercer. It’s almost the same pattern of how it happened because Greg came to me.

07:32
years ago, like he did you and said, Hey, I got this little Chrome extension. It helps you find products on Amazon, whatever. And, uh, and then we became friends and then his thing blew up. mean, the thing is, um, you know, I don’t even know how much it’s valued at now millions. Um, but it’s a great company, big company, hundreds of employees. Um, and now Cody reminds me of this same guy. And so of, of Greg, and he just said to me, you go Scott.

07:58
we need someone like you in this space. There’s no one in there doing this right now. And he was a fan of the podcast before and he sold on Amazon and all that stuff. And he’s like, we need someone like you. I’m like, I don’t know. And I kicked it around for probably six months. And then I said, all right, I’m going to do it. And then talking with you about YouTube, said, let’s just, let’s just start helping people and see where this leads. And that’s kind of what I’ve been doing. So yeah, I mean, to answer your question, she got referred to by my ex business partner.

08:26
No, we didn’t leave on bad terms. We just sold the business. Is she, is your wife doing print on demand then? Yeah. All print on, you know, what’s ironic about this is that we just bought a printer. we’re, doing the printing on demand now in our shop. Yeah. So it’s actually there’s a, there’s a guy I know, uh, Steven Chin who actually, um, they built their business through COVID doing masks, right. And customizing masks. then he did over a million dollars in masks on Etsy.

08:56
And then they obviously went out of business. You know, it didn’t go out of business, but the business stopped. So he’s like, what do we do? And he bought all this equipment to print them in-house. So then they ended up doing their own print on demand and they, do it all in-house though. But he had hundreds of employees and then he went out and built a tool that basically now will automate that through the backend and the API and stuff. But, he still does in-house. Awesome. I just don’t want anything to do with employees. yeah. Yeah. Yeah. I mean, we have the employees are ready for Bumblebee doing the embroidery.

09:26
Printing is actually easier. Yeah. So Etsy in terms of like the numbers in the marketplace, it’s probably like a thousand times smaller than Amazon literally. So I actually looked at that before I jumped on her because I knew you’d want some numbers. Um, I think right now, I think right now the last that I checked it was 7.5 million sellers. Okay. Etsy sellers and they’re like 95 to a hundred million buyers. Right. And I think Amazon right now,

09:55
is around million shoppers, buyers. So that’s the number that I came up with. Could I be off? Could be, but yeah, Amazon is a lot bigger and I think e-commerce in general is pretty large. But the numbers that you were just quoting, those are really high numbers. There’s this common misconception that you can’t make that much money on Etsy. For the people that you’ve interacted with, what would you say like the revenue potential is for a business like your wife’s?

10:22
Gosh. Well, we just had this conversation the other day, Steve, because we also built out a Shopify store. We got that going. Um, we actually just did that recently. I’ve had a blog that’s been attached to this, a content site that gets about 30,000 views a month. So that’s a blog. is. Yeah. And I’ve got it. I’ve got Mediavine on it. So we’ve got Mediavine that’s making maybe 1500 bucks a month and just passive, you know, kind of media money when

10:46
You know, when, when I was looking at like the whole thing, I’m like, we could build this into a sizable business, like seven figure plus easy, right? But I’m like, you know, I don’t know if I want to, I literally said that to my wife. I’m like, I don’t know if I want to, let’s just keep doing what we’re doing. I keep teaching. Yeah. You know, we’ll make enough money. Like, like we’ll do what we love to do, but you have to also look at like when you’re doing print on demand, even if you’re using another third party company to do it, like printify.

11:14
You still have customer support. You got people saying like, Oh, I didn’t want it to say that. I wanted it to say this. Right. Cause my wife’s doing personalization. She is doing that. So she is personalizing things and she just had it happen the other day where, someone’s like, no, I wanted it to be this year. I put in the wrong year. Right. So now you got to go back in and hopefully you can catch it and printify and, and all of that stuff. So yeah, it’s still, um, there’s a ton of potential. So to answer your question, I, uh, I, uh, did an interview.

11:44
with one of the, actually not one of the number one seller in Etsy. And they have been for like the past five years and they sell jewelry and they have over 2 million sales. Like, yeah, crazy. And up till recently, they were just doing Etsy. And I say recently, probably in 2021, I think is what he said.

12:10
Um, that they, uh, they, decided to do a Shopify store and I think they have about 30 employees now. Right. But yeah, that’s a multimillion dollar business. So is the numbers there, depending on the products, depending on all that stuff comes into it. I think that it doesn’t matter what platform you’re selling on it still, but I think handmade is always going to be bigger on Etsy, right? But it’s not only handmade anymore. Everybody thinks it’s only got to be handmade. Um, now there are people coming in trying to do drop shipping. That’s going to get kicked off pretty soon. Like.

12:39
It is gonna happen. But print on demand is pretty big as long as you’re designing the design, know, and you’re making the design and stuff, it’s handmade in their eyes. So walk me through the process of getting visibility on Etsy. And let’s say you’re launching a new design or your wife’s launching a new design. Walk me through the steps. Is it like Amazon, keyword dominated, that sort of thing? Yeah, so keyword, yes, keyword. I would say keywords is definitely a big deal.

13:08
But again, it’s exactly, this is what I love about this because everything I was teaching on Amazon, it’s pretty much the same over on Etsy as far as like the algorithm goes. You know, like we all know that if you wanted to rank a product, but again, you got to know that what you’re targeting, right? Like I just had a conversation with one of my students the other day and she has a great product. It’s doing great on Tik Tok. It’s getting like, she made like $4,000 on this product, which is like a $30 product on Tik Tok, but she’s not really selling anything on Etsy with that one product.

13:38
And I’m like, well, what’s the difference here? And I looked at the titling and I’m like, it’s, just doesn’t, it doesn’t make sense. We have, we have to fix the title. Um, and then you’ll start getting traffic. But to your point, as long as you’re, you look at the numbers and that this is where a tool comes in to show you like, what’s the potential for a product. Right? So in her case, she sells like reclaimed wood, right? And she created this reclaimed wood personalized. Uh, it’s a little sign for Christmas that has, uh,

14:08
that has all of the different days of the Christmas that you put a candy cane through. Right. And so we did great on Tik TOK, but she didn’t have it labeled like farmhouse Christmas decoration. Right. We know farmhouse is a really popular search term. And if people see that, even though they’re not searching for a candy cane, you know, Advent calendar type thing, if they see that they might want to buy it because it’s, it’s rustic wood and it’s farmhouse. So if you took that same idea, right, let’s say that that is being searched for

14:38
And then you get an influx of sales. It’s going to automatically, uh, get the attention of the algorithm because Etsy, like any other platform is going to promote products that are selling. Right. So to me, our launch plan is very, very simple. And it’s very similar to what we used to do on that on Amazon. You launch the product, we discount the product pretty heavily. We run Etsy ads, push it as hard as we can. We have an email list. We tell them that this week only it’s 40 % off because we’re doing a launch special.

15:08
Um, and then basically that’s it, right? We just want to try to get as many sales through that listing as possible. Number one, it’s going to get sales. We’re going to spike the algorithm, but then we’re also going to be able to start getting reviews on that item. What’s what a review is going to do. That’s going to help us convert hire when people land there and all of this stuff that we all know, um, turns people into buyers. So yeah, it’s pretty, that’s pretty much what you’re going to do. The people that are like, I’m just going to launch a product and let organic take over. Good luck. You know I mean? Like it’s just like,

15:38
Everyone else is doing that. What’s going to separate you? You’ve got, I mean, think about it logically, 50 listings of almost the same type of product. What is, what is Etsy going to promote? What are they going to put at the top? Because you’ve got better SEO. Who cares? Right. So with print on demand specifically though, can you just kind of walk me through what your margins look like? What do you sell? First of all, print on demand wise? Yeah, it’s typically going to be a sweatshirts, shirts, obviously, pillows.

16:07
Flags, yard flags are big. Regular flags that you hang up are big. Obviously this time of year, stockings, ornaments, all of those things. And there’s other things, blankets. Blankets are a great one. They’re great margins. We’ve got a couple on our couch. Basically like a fleecy type of blanket that you can use for the couch. You can print the whole one side. They might sell for 79, 89 bucks and the margins on those are about 40%.

16:36
That’s not bad. That’s pretty good. It’s not. It’s not for completely like to me, automated in a sense to like, literally you put up the product, you got no inventory. If it sells great, if it doesn’t, you’re out 20 cents for the listing fee for three months. Right. I just wanted to take a moment to tell you about a free resource that I offer on my website that you may not be aware of. If you are interested in starting your own online store, I put together a comprehensive six day mini course.

17:04
on how to get started in eCommerce that you should all check out. It contains both video and text-based tutorials that go over the entire process of finding products to sell all the way to getting your first sales online. Now this course is free and can be obtained at mywifequitterjob.com slash free. Just sign up right there on the front page via email and I’ll send you the course right away. Once again, that’s mywifequitterjob.com slash free. Now back to the show.

17:33
And in terms of choosing the keywords, I imagine you’re using Everbee to figure out what keywords are special, but a lot of times it comes out of the design though, right? 100%. Yeah. It does come down to keywords. Now the other cool thing is, like what we’ll use Everbee for is like, like Everbee is like any other tool though that has like keyword data. It’s not exact. It’s guesses. Right. And so what I like to look at more than anything is I like to look at the products that are selling that are similar. And then I look at their title. What did they use?

18:03
And then I look at their tags because we can expose their tags using a tool like ever be. Right. And then I can go, Oh, they’re using these. didn’t think about putting in there, uh, you know, uh, you know, sweatshirt for Nick, you nurse, right? Like that’s a tag. Okay. Well, maybe I should use that. Um, so that’s how I think about it, but honestly, your SEO can be 80%. You know, good, but if you’re getting sales, just.

18:29
it takes it up a notch because you’re getting those sales as long as you, and you know it Steve, like there’s going to be probably a handful of keywords that are driving a bulk of the traffic. Right. Walk me through Etsy ads. Is it just like running Google ads or Amazon sponsored it? No, it’s okay. The one thing that’s, that’s good about it is there’s not a lot of knobs to turn. I’m not a lot of buttons to click. Okay. It’s very, very basic. You can’t isolate keywords. You can’t isolate, uh,

18:57
You can’t isolate a certain product. You can’t do any of that. All you do is you basically say, I want to advertise these five listings. I want my budget to be 25 bucks a day. Right. And that’s basically all you can choose. Huh? So you can’t really, there’s no knobs to turn really. There’s really isn’t the only thing you can do.

19:19
is on the backend. Once you start getting traffic through there, you can see the impressions, which is a good thing. So I always tell people like, even if you ran ads just to get the data to say, okay, we’re not relying on a keyword tool so much, but we’re relying on true data. I can see the impressions. I can see my clicks and I can see my sales. The other thing I can see is keywords that drove people to the listing. Okay. That’s important. Right. So now what I can do is I can go, Oh,

19:47
I’m selling a reclaimed rustic wood sign, right? Christmas sign, but I’m showing up for the keyword wood. Nah, I’m to turn that one off. I don’t want to show up for just wood because if someone goes there, they might click on it, but they’re not really targeted for what I’m selling. Okay. So you can do negatives. You just don’t have control over the positive keywords. Exactly right. You just turn them off and then that way they’re, you’re training, you’re training the, uh, you know, the Etsy ads algorithm.

20:16
to not show up for that because it’s not relevant. So in terms of return on ad spend and cost per click, I imagine it’s significantly lower than, I mean, I guess it’s hard to generalize, but compared to Amazon, I mean, are we talking lower CPCs and? Yeah. And that’s the other thing that Etsy really doesn’t have. They don’t have a really good way of tracking. They show you the sales that came from it. They will show you that.

20:45
Um, so we can look at it look at ROAS and all that stuff. But again, when you have your ROAS in there, it’s not taking what you paid for the product. Of course. Yes. Yes, of course. So we still have to figure that stuff out. Well, yeah, but a lot of people don’t realize that they’re like, Oh, look at that. I got a 15 % ROAS. You’re like, did you? You know, like, no, because we need to take out the money. So how much did you really make on that? So, um, and there’s not a lot that you can do from someone clicked on it.

21:12
Uh, they didn’t purchase it right now, but maybe they bought 30 days from now. Right. Right. So we, don’t have a lot of that. So I don’t look at it like that. I look at it like I use the Etsy ads to get those, that sales velocity. I also think that when you’re running Etsy ads, and this is just my hunch that I do believe that Etsy might give you a little nudge in your organic because they’re like, Oh, they’re spending money. They’re a real business. They’re like, they’re trying to push their business. I think it gives you a good check.

21:42
mark against your, your brand. Um, but the other cool thing that it does though, is it will show you, you know, the orders that came from it, but not just the order that they clicked on. It’ll show you everything that that customer purchased from you or anywhere from us. like in, the shop, if, if they clicked on the, the wood reclaimed sign would sign, but then they also bought a sweatshirt and they bought a pillow.

22:11
I can see that underneath there. So that one customer now didn’t just buy the one they actually bought. You see, so we can get to see that. But the other cool thing is too, is, and this is what they have set up inside of the Etsy platform for, for sellers is you have the, call them internal email triggers. So if someone favorites one of your items, you can set up a coupon code to go out to that person. It’s all built into the Etsy backend.

22:38
So let’s say that you drive someone over from a ad on Etsy, but they favorite a bunch of your items. can have one of those favorites become a email that gets sent out to them on the behalf of you from Etsy that’ll say, hey, we noticed that you liked this item. Why don’t you take 10 % off? So it’ll do that. The other one it’ll do is it’ll do add to cart. So if you have someone add to cart,

23:04
You can set up a trigger there that’ll basically say, Hey, we saw that you, uh, that you wanted to buy this thing. You haven’t purchased yet. Why don’t you take 15 % off and buy today? So you can set that up. And then the other one that they have is if someone buys a product, you can send out a thank you. Here’s 20 % offer for buying it from our shop. That’s all internal within, within that. So what’s the timeframe on like the add to cart and not purchase? Like you obviously don’t want the email to go out right away, right? Yeah. I don’t know what the exact is, to be honest with you. They don’t tell you, um,

23:34
but I’m assuming it’s going to be within that same kind of time period that has been kind of proven over time for e-commerce. I would say like it’s going to be soon, but it’s, not going to wait a week. Um, you know what mean? And also you have to keep in mind that Etsy also is only sending this out to people that have, um, basically raised their hand to receive Etsy emails. Sure. Yes. And this doesn’t cost any money. No. Do you need to discount the product?

24:02
You do need to give them some type of coupon, a reason to do it. So, I mean, you can give them a 5%. I was doing 5 % for the favorites for a while, but then I opted for 10%. I’m like, ah, what the hell? Let’s see what happens. And then they’ll show you the numbers. They’ll, they’ll show you like, okay. Um, a hundred emails got sent out and you got three sales from that. So it’ll show you that. Okay. Um, one little trick though, that I figured out and I did it by accident was if you go in there, I’m going to do this after the holidays, because what you can do is if you.

24:31
If you turn one of them off and then turn it back on again, you can, you can choose to send it out to customers 90 days in the past. Ah, okay. So if you, if you kill it, let’s say you kill it you go, Oh, I want to take my 5 % and make it 10%. It’ll say, start, you know, create a new campaign. And then it’ll say, um, would you like this to go out to the customers in the last 90 days or people in the last 90 days that added it to their cart, but didn’t purchase or favorited the item and didn’t purchase.

24:59
So you can actually do that and they don’t really tell you that until you actually do it and then you can check that box, which is pretty cool. So for the people who shop on Etsy, they probably know this, right? So are they just favoriting and adding stuff to cart and I don’t know, Steve, they’re not as slick as you and Well, no, I’m just, I’m just wondering. Yeah. That’s all automated. I know earlier you were saying that you were really excited about email, specifically email that you control, right? In this case, you don’t have their actual email address. It’s all built in internal to Etsy, right? This is

25:27
This is true, but the cool thing that Etsy does that Amazon doesn’t do is they do want us to email market and they actually have an integration right now with a Weber, which by the way, on the record, I don’t like a Weber. Um, I’ve used them for years. Uh, I used to use them for years. I did when I first started, it was my first provider and they somehow got to be promoted by Etsy in the integrations. I used them because it was the only way that I can make it work because that was the only integration.

25:56
But now the guy I was talking about, Cody, they just created Everbee email, which is now part of their suite of tools, which allows us to do that, but way more. Um, but yeah, Etsy says right in their documentation that you can collect an email from your customer. You do have to get their consent. You have to let them know what you’ll be emailing them and you have to get them to double opt in. Basically that’s what you’re doing. Um, and there’s ways that you can, that you can do it just like we used to do it years ago with, you know, tools like feedback genius or.

26:26
sales backer or any of those. but yeah, we get to have their email address now, um, which is really awesome because, you know, let’s say that you have a great Q four, which we’re going to all of those people now can become subscribers, which then I can get repeat customers from. Um, so yeah, and they become part of my email list so I can port them right. I can export them out of my ever be account. And then now all of a sudden I can put them wherever I want, or I can keep them right in there.

26:54
So how can Etsy enforce what you’re emailing if it’s the real email address of the customer? They can’t, right? Oh, I don’t follow you. What do mean? You just said, uh, well, okay. Maybe let’s take a step back. How do you actually get the email of the customer? The real one? Okay. Yeah. Right. Okay. So the email is automatically given to you from Etsy and it’s, it’s automatically exposed. Like I can see it right in.

27:19
the orders, right? I can see that. And there’s tools out there right now that have been scraping them for years. It’s not legal, it’s not terms of service, but people have been doing it. All Etsy is doing right now, and this is one thing I’ve noticed with Etsy, they’re not that sophisticated, right? Like they’re still kind of behind on their UI and just certain things, right? Like it’s just, it kind of reminds me of like 1990s, right? Like with AOL and stuff, that’s kind of what I think of. I really do. I’m like,

27:47
Guys, we can step this up a little bit, but with that being said, you can take that or that email is automatically given to you, but it’s almost like they’re not making it. Like if you don’t get a double opt in, you can’t email them. But what they’re saying is in so many words is if we get complaints that customers are saying, Hey, this, these people are emailing me for my Etsy order, you’re probably going to get flagged. if you get flagged, you’re going to probably get banned, right? That’s, that’s what’s going to happen. So.

28:16
It’s kind of like, don’t want to call it the honor system, but in a sense it kind of is you could just skip the double opt-in and get them on your email list. I wouldn’t, um, just cause I wouldn’t want to take that risk. Uh, but yeah, that’s there’s, there’s nothing holding you back from just getting the email addresses. in terms of the automated integration of taking that email and adding it to an email provider, as far as you know, only a WebRN ever be have this capability right now. Yeah. I think Alora.

28:45
might as well. think that’s how you pronounce them. Yeah, I think they might as well. I don’t know. But the only one that’s publicly in there right now, like if you went into your integration in Etsy, the only one that you can see is a Weber pretty soon. Ever be will be in there, but you can connect with ever be. I mean, they’ve got the integration all in there. It’s like one click. It just connects to your shop. The minute it connects to your shop. The cool thing is, and I don’t want this to be a big promotion for ever be, although I love those guys. But basically now it just, once you, you sync it up and connect it.

29:15
It immediately goes into a sequence where you will, um, you can basically send an email out to, cause Etsy has said you can send emails to your customers about an order. Okay. That’s in their terms of service. So if you, if you’re going to confirm your order, uh, you can basically send an email about that. Hey, just got your order. We’re preparing it. We’re going to ship it, whatever. When items shipped, Hey, just want to let you know your items being shipped. Uh, if you need anything in the meantime, let us know. And then when it’s delivered, Hey, we just.

29:44
Notice that was delivered. Let us know if everything’s cool. You can send those out because it’s pertaining to the order, but where you are able to now get the email to become a subscriber is inside of those emails. You’re going to put a little blurb in there and say, Hey, and by the way, we have a VIP club. If you’d like to be part of it, click here and we will send you, uh, you know, emails about our upcoming specials, something like that. Once they opt in there, it’s fair game, whatever you want to email. It is. is.

30:14
100%. And then once they’re there and they’ve confirmed there, then you could export that list out of that and go to whatever platform you want. If you want to go to convert kit, if you want to go to any of them. Um, I personally wouldn’t because everything’s in house now, right? It’s all under that one, one roof, but you could, right? If Etsy decides to ban you, you can just export your list and take it with you. Do those providers also have knowledge of what the person bought? So you can do cross sells automatically and that sort of thing. Yes.

30:41
Um, yes, they, they absolutely do. And even a Weber does where you could then see a product and then you can create a sequence for that product. Um, now ever be, I believe does they’ll actually, what’s cool with ever be though now too, is it’ll show you like on the order confirmation, it’ll show you your open rate, your click through rate, and it’ll show you if they ordered anything extra from that order confirmation. Nice. Yeah. Cause inside of there too, they’ve got a feature.

31:08
that they built in that’ll pull in your products from your Etsy shop. And you can say, I want it to be my best sellers. And you can put it at the footer there and it’ll show like two of your products or four of your products. So you can actually cross promote right in that one email. What’s funny about this is I feel like Etsy has been around as long as Amazon. Maybe, a lot. But, and this is just starting to happen. That’s, that’s what I’m saying. Yeah. That’s what I’m saying. And you know, you know, uh, Scotty V likes email. Yes.

31:38
Yes. Scotty V all over, all over this Steve. Yeah. This is good stuff. So if you’re brand new and you’re starting print on demand, people are listening to this episode. It seems like ads is par for the course. Yeah. Right. And you might not have an email list in the beginning. So what is it? Just list, do a little bit of keyword research ads, press the winners. Yeah. The only thing I would add to that is, and, uh, this is something I know Jackness has done, um,

32:07
I don’t know if you’ve, you’ve probably done these, but just doing your typical giveaway, right? Like, so that’s a big one for us. Like we launched our Amazon brand by building a list of 5,000 people that were interested in cooking, right? And then we were able to launch our products and get a hundred sales on a brand new product and then climb the ranks. Right. And so, and I know Steve or, um, Jack, this has done that before too, for his brand color it.

32:32
Um, but yeah, I mean, that’s my thing right now. I’m not, I’m even doing it for my, my wife’s brand is like, we’re going to take four or five of her products. We’re going to put them in King Sumo and we’re basically going to run a Facebook ad, you know, over, you know, target the right people that would be interested, run them over to the giveaway, let the get giveaway do its thing. And then we’re collecting those emails and then I’m going to add them to my email list. Now they’re not from Etsy, so I don’t have to worry about that. I’ve already got them to opt in and now I can import them into my ever be account and I can start emailing them.

33:02
through that account. But are you driving those people to Etsy? Yes, I will be. Yeah, like right now, like in that, I think that’s a debate too. Like people are like, well, what if I have a Shopify store? Shouldn’t I send them there? I’ll spend in less, less fees. And the answer is yes, but you also won’t be getting the benefits of driving the rank up by getting sales. So you almost have to like in the short term, maybe sacrifice your Shopify and just push to Etsy. So that way there you can spike the algorithm. Cause I know that some people just

33:30
Don’t shop on Etsy. So I guess maybe in your targeting, you target people who are Etsy shoppers. that you could sure. Yeah. Yeah. For you, a hundred percent could do that. Um, but yeah, I mean, think regardless, if people like the product, they’re going to buy it on whatever platform it is, whether it’s your, your site, Amazon. I think the thing with an Etsy or an Amazon is it’s a trusted platform. It’s been around for years, right? So your conversions were going to be higher versus going to, you know, your Shopify store. You gotta have a lot of.

33:58
you and you do on yours, you have a lot of like accolades and things that you guys have accomplished and you’ve been around for this many years. You got a phone number, like all those important things, but you go to Etsy, you’re like, I got a problem. I’m just going to tell Etsy. don’t like it. They’re going to give me a refund. So, but one other thing though, too, Steve, that I don’t know if whoever’s listening, if they do sell on Etsy, if you, if you haven’t heard of this yet, they rolled it out about, actually I know the exact date was September 6th. It’s called their share and save program. Okay. Did you hear about this? No, no, no.

34:29
Okay, good. Let’s come into here live with, with me from me to use them. September 6th. mean, that’s just a couple of months ago. Yeah. Yeah. So share and save what Etsy decided to do is they are giving us Etsy sellers a 4 % refund on our Etsy fees when we drive our own traffic. So if you, um, if you had a hundred dollar order, they’re going to give you four bucks.

34:57
that you would have paid in fees. Okay. Um, so I just did a little case study, uh, a month ago. Uh, it was, well, it was in October and just from email, think we, I think we generated like maybe 3,100 bucks. Just from email got about $140, $150 in fee money that I would have paid. That’s now in my pocket. That’s profit. So clearly Etsy wants us to drive our own traffic.

35:25
Right? So if they want us to drive our own traffic, they recommend starting a newsletter, right? Using social media, like all of these things. So that’s another reason why I love email so much because I can control that. I can also see it. So now before, when you couldn’t track sales from email that much, cause Etsy didn’t give you the, you couldn’t put a pixel or anything. Now I can see my link. I can see how many times it was clicked. I can see how many times that people bought and I can see how much money I made extra outside of the fees.

35:55
It seems like they’re following an Amazon’s footsteps because Amazon does that stuff too. I’m sure. Yeah. Let’s switch gears a little bit. Let’s talk about the creative side of creating the products. Uh, is the wife, the brains of that operation? Okay. Yeah. Does she have any methods? Like, uh, do you have goals on how many products you release or is it just whenever she feels like creating a product line, she does it. Yeah. Well, okay. So anybody that knows my story, like her and I back in the day, uh,

36:22
We had a photography studio and she was a creative on that, right? That’s her, that’s her almost like a creative outlet and almost Etsy for her as a creative outlet. Like she just loves designing. She loves creating and she loves making people happy and putting a smile on people’s faces. So that’s her thing. The marketing side, not so much. She doesn’t really care to now if I wasn’t around, she would probably figure it out and do it on her own, but that’s kind of my wheelhouse. But for her right now, she’s

36:49
We know that like when you’re leading into the holidays, you that you got to basically take advantage of it. And there’s been so many people that I’ve interviewed and talked to about Etsy that are selling on Etsy, even the million dollar sellers, 80 % of their sales are typically coming from Q4. 80%. Yeah. But you’re talking like I was talking to that Steven and he’s like, yeah, I mean, we’ll do, we’ll do like four or $500,000 in November. And I’m like,

37:17
Okay. I mean, that’s, great. He’s like, you know, and then in December we’ll do a good portion too, but then it kind of, tails down. It’s steady, but it tails down. Um, and so knowing that going into the season, you’re always gonna, even though you might say, well, I don’t want to, I don’t want to, uh, uh, know, create 30 products a month. might say, but I probably should, because I want to take advantage of this traffic that’s going to be coming through the door. Um, so for my wife, I would say she’s in.

37:46
creation mode, I would say leading up to the holidays, she’ll probably stop like right now she’s still creating, but she’s going to slow up and then it’s going to turn into now more or less like support and getting the stuff done. Right. I would say she was probably at the pace where she was doing, I don’t know, a new design a day, you know, like it was a new design, but then sometimes that new design might go on five different products. That’s the beautiful thing is too. You take one design and now it gets put on a pillow, a flag, a blanket.

38:15
Sure. Uh, you know, so now you’re be able to create five products out of one design. Does she pick a certain theme each time? Like I guess, cause I’ve never seen her Etsy store before. Does she say, okay, this is my Christmas line of products. And then she just pumps out a bunch of designs related to that. Yeah, it’ll definitely be theme related for sure. So if it’s like, if it’s like Christmas, you’re going to go down that, that line. Um, and also trying to bring, bring something like new and clever. Um, and, and again, like,

38:44
you’re pulling inspiration off of other products that might’ve did well, but they aren’t even close as far as like what the design is because my wife will come up and she’ll either make it a lot better or she’ll just take the idea and come up with her own. but yeah, it’s definitely theme based. So if you’re heading into Easter, she’s going to be going Easter heavy, right? If she’s, if she’s leading into, um, even fall, right? It might be like fall decor, home decor, right? It might be in that, but

39:12
The cool thing is, is when you’re adding it to your catalog, the stuff is still going to reside there. And we’ve had people buy Christmas stuff in July, right? Because it’s still in the shop. Right. Um, but yeah, I would say typically it’s going to be, um, it’s going to be going down that, that road. mean, and you using, you know, one of my students there who does the reclaim wood, like she’ll do like, she does like reclaim wood where you can buy the wood to put on your wall, but she also sells those big, tall Christmas signs that you lean up near your door that says something cute.

39:41
about Christmas, right? So she’s gonna do a bunch of those leading into the season versus she’s not gonna do those in July. July is gonna be more spring summer, right? What tools does your wife use to create the designs? Can she get away with the Canva or does she use Illustrator? 100%. Like I’m a Photoshop guy, you’re a Photoshop guy. Yeah, Canva 100 % and Canva is crazy because that’s all I pretty much use now for my stuff. Like I don’t even get into Photoshop anymore. Interesting, I didn’t know that.

40:09
Okay. I don’t, I kind of retired it, man. I don’t have it on my new laptop and I don’t have it on my other computer. I only have it on my older computer. So if I want it, I’ve got it. But yeah, I mean, I’ve been able to manage myself with Canva as well, Canva pro and, that’s it. And then she’ll use creative fabrica at times to get some fonts or get design elements or something like that. And then she’s also hired a fiber gigs. She’s had people go out there and draw certain

40:36
components that she would want and then she’ll add them to her thing. Um, and that’s pretty much it. So tool wise, I mean for design is like Canva, creative fabrica, you know, maybe fiber. I was going to ask about AI actually that that’s where I was leading. We, we experimented with it. Um, and, we, created a few elements here and there, but, uh, but honestly, uh, she hasn’t really felt the need for it. Okay. You know? Yeah. But

41:03
There’s definitely been times we’ve, we’ve experimented with it. I mean, when it first come out, obviously I was whipping things up and saying, what do think of this? And she’s like, Oh, that’s cool. You know, but at the end of the day, uh, she’s been getting by with what she’s been doing and she kind of has her own system and rhythm. I’m not gonna, I’m not gonna mess with you. What’s funny is that we’ve been buying some designs on Etsy for our stuff. Okay. So people buy designs on Etsy too, right? For commercial use. There’s a lot of people that’ll do the SVG files. That’s all that they create.

41:30
It’s a great little business. I don’t love it because it’s so easy to copy and replicate. And also the margins are so they’re good, but the price tag is so small. It’s like what? Three bucks for a graphic. Correct. It is small, but it is a digital thing because it is, it is because we’ve been doing personalization for 15 years. Like people come back. It’s a physical product. They don’t like this or they made a mistake. You kind of have to cater to them. Yeah. So it’s, nice. Yeah. Yeah. Yeah. For sure.

41:59
That’s cool, Scott. I am curious about like the whole creative process, but it sounds like you guys have been doing a great job with it. I am shocked that 80%, like I’ve heard 50 % for e-commerce, but 80, I guess it makes sense because most people will look on Etsy for gifts, I feel, right? Gifts. It’s a big gift-giving site for a hundred percent sure. Yes. Gifts. It’s big gift-giving. So again, Mother’s Day will do great. Father’s Day will do great. Like all of those major gift-giving holidays and events.

42:28
You know, weddings is big, like weddings is big on Etsy. If you’re like, if you’re in the wedding industry, like, and, so like your audience, like we had talked, right. And you’re like, yeah, my, don’t know if my audience really would care that much about Etsy. And I’m like, I think that they should, because it’s a platform that all they got to do is put their stuff there and pick up another hundred or $200,000. Like who wouldn’t want to do that? Um, like the girl I talk about with the reclaim would, I mean, she does, she does seven figures a year.

42:56
Right. And she does a lot of it on her own website, but she does about, I don’t know, 150 to $200,000 on Etsy. Hmm. And it’s pretty much, she hasn’t put any other, she put like 60 products up, right? And she might sell 20 % of those, but that’s money she wouldn’t have had. And it’s new customers that she wouldn’t have had that are now going to buy on her own, her own Shopify, um, you know, shop. So I think for anyone out there that’s in e-commerce, I don’t care what it is. Um, obviously if you’re selling like, you know, a cell phone.

43:26
You know what mean? Like you’re not going to be doing that, but like cell phone cases. Yeah. Like if you had something unique and original, why not? Why not put it up there? Right. Um, you know, certain things like that. I saw someone that was crushing it and he made like, he made like these X-Box like holder, like cases and stuff. And he was doing like 30 K a month in just those. Um, so I just really feel like it is an opportunity that a lot of people are just like, ah, it’s Etsy. It’s only handmade, right? It’s, only stuff like that. Right.

43:55
It’s really just to me, it’s untapped and it’s a super easy platform to navigate, to manage. I mean, there’s a lot of people on there not selling handmade goods, but if you sell stuff that goes into handmade goods, that counts too, right? Yeah. Yeah. Yeah, for sure. You know? So yeah, I think it’s a great opportunity. I mean, we’re having, the big thing is Steve, you know me, like, I just want to have a good time doing what I’m doing and the content that I’m creating or

44:22
Um, the things that my wife, like my wife and I, it’s either we’re talking about her Etsy shop and what’s happening and this, that, and the other on that. And then we’re talking about the stuff that I’m doing with the podcast and with the YouTube, but it all kind of comes together. So her and I are still, and I’ve, we’ve been like this for years, like a team, like I’m going to be married for 30 years coming up here, Steve. 30 years, man. just celebrated our 20. thought that was a long time, but I get the great grandfather of, selling online.

44:50
Yeah, right. Yeah. Hey, Scott, where can people find your channel, your podcast, all the cool content that you create? Yeah. Brand creators.com is home base for me. YouTube brand creators just go there. Um, and basically like you, Steve, mean, everything that I do, I give a lot away for free. I do have some paid things, but for the most part, just go to the YouTube channel, check that out and, you’ll probably get the information that you’re looking for. And if you have anything that you need help with, just reach out to me and I might make a video on it.

45:20
Sounds good. Hey Scott, great to have you back on the show, man. It’s been a while. Yeah, it’s been a while Steve. Appreciate it. Keep working on that backswing.

45:33
Hope you enjoyed that episode. Scott’s got the Midas touch. And if you were interested in selling on Etsy, go check out his YouTube channel. For more information about this episode, go to mywifecoder.com slash episode 524. And once again, tickets to the Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go over to sellersummit.com. And if you were interested in starting your own e-commerce store,

46:02
Head on over to mywifequitterjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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523: Productivity Tips: How To Get S*** Done When You Have 7 Kids With Toni Herrbach

523: Productivity Tips: How To Get S*** Done When You Have 7 Kids With Toni Herrbach

Welcome to a brand new segment of the show called Profitable Audience where my business partner Toni and I discuss all things related to content creation and building an audience.

In today’s episode, Toni and I discuss various ways to improve your productivity when it comes to content creation.

BTW, Toni has 7 kids, a bunch of businesses and a puppy. I don’t know how she does it all.

What You’ll Learn

  • Productivity Tips for content creation
  • How to run successful business when you have kids

Sponsors

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Transcript

00:00
You’re listening to the MyWifeCooderJob podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Welcome to a new segment of the show called Profitable Audience, where my business partner, Tony and I discuss all things related to content creation and building an audience. Now, in this episode, Tony and I discuss various ways to improve your productivity, especially when it comes to content creation. But before we begin,

00:25
I want to let you know that tickets for the 2024 Seller Summit are now on sale over at Sellersummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online and unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business. Entrepreneurs who are importing large quantities of physical goods

00:54
and not some high level guys who are overseeing their companies at 50,000 feet. Now I personally hate large events, so the Seller Summit is always small and intimate. Every year we cut off ticket sales at around 200 people, so tickets sell out fast, and we’ve sold out every single year for the past eight years. Now if you’re an e-commerce entrepreneur making over 250k or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit is going to be held in Fort Lauderdale, Florida from May 14th May 16th.

01:22
and the ticket prices are going up every two weeks leading up to the event. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s actually available on Amazon at 50 % off. My book will teach you how to achieve financial freedom by starting a business that does not require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube, and podcasting when you grab the book over at mywifeclutterjob.com slash book.

01:50
So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now onto the show.

02:03
Welcome to the My Web Quotar Job podcast. This is a new segment of the show called Profitable Audience where my business partner, Tony and I just discuss things, all things related to content creation, productivity and various other topics. And today we’re actually going to cover productivity because we have the queen of productivity herself on the show. Tony has seven kids, a bunch of businesses. I don’t know how she does it all. And a puppy. Can we talk about the puppy?

02:33
That’s a productivity killer. That’s my tip. Tip number one, do not get a puppy. I would never get a puppy. It’s like having another child, right? That eats everything off your countertops. So, yes, that’s but anyway. Yeah, I was actually thinking we should read just can we rename this like tidbits with Tony? know, this is the second. Well, I got some stuff to share, too. No, no, no. I’m just saying like this, you know, this new like part of my wife quit her job, like because I’m on it, not because you don’t have anything to share.

03:04
You are welcome to do a solo episode, Tids and Su Tony. I have no problems with that whatsoever. When, when all of your rankings tank, the advertisers go running away screaming. Uh, probably not. You know, it’s funny. We always have these talks where I go up to you and I say, I don’t know how you do it because like right now I’m actually at a point right now. And I was just telling you this before we started to hit record. Like my level of work is getting to a certain point where I need to start dropping stuff.

03:34
Because I always like, and you always make fun of me for this, but I always like to have a day free. Yes. Every week. Sometimes two. I prefer two actually. I was just going to steal your punch line. Or sometimes two days free. Well, you know why? It’s because I feel like you actually need to have at least one day free because emergencies always arise. Yes. Right. So you need some headroom in order to make forward progress with your business. And two is ideal because then you can actually relax one day.

04:02
Plus the weekend. really you only want to work three days a week. But you, I always feel like you have your schedule filled to the rim. I do. Right? To the brim. And I can’t live like that. So what happens if something out of the ordinary happens? Do you end up just scrambling and having to drop something or? You know me, of course I end up scrambling. Yeah, you’re always doing so. Okay. So let’s start with, why don’t you give an intro like what you have on your plate.

04:31
and that sort of thing. I want to talk about several things today because I think this is really important because we do operate very differently. You like a lot of extra space. I actually don’t love a lot of extra space, but I see the benefits of having that margin. There’s actually a book called Margin that’s really good. It’s an older book, but it’s still really applicable.

04:57
inevitably, everyone has emergencies, whether your dog eats a sock or your kid has to stay after school or you have a volleyball tournament, right? We’re all dealing with these things or you have a personal crisis, right? You need that extra margin built in. So if you have a day like mine, that’s usually just packed from the minute you get up to the minute you go to bed, that gives you no opportunity to have any, you know, glitch in the matrix, basically. Yeah. Like, for example, my fridge broke.

05:25
My car, my car needed repairs. mean, stuff like that can take, waste like half a day. Yeah. And that’s, that’s the hard part too, because what I think we, people don’t talk about with those things is that it’s not just that it’s an inconvenience. Like I got a screw in my tire a couple of weeks ago. And so that’s obviously something that you can’t just keep driving on. And it’s not just that you had to take that two or three hours to go to the tire shop. It’s then your mindset like completely shifts, right? Because you’re irritated.

05:53
You’re like, I’m wasting my morning, you know? then, so not only are you losing those hours of productivity, you’re actually losing so much more because your mindset almost always shifts into this. Even if it’s a slight level of irritation, it’s something that’s now basically keeping you from being as productive as you could be in the time that you have. Oh, 100%. So we were actually at my daughter’s volleyball tournament this past weekend, and I really needed to get something done because I was not able to get it done during the week.

06:22
And there’s a lot of downtime at these volleyball tournaments. So my wife was like, Hey, why don’t you just hop over to the car and just do 30 minutes of work of creative work where you have to write a script or blog post. And that just, I just can’t flip that switch on for 30 minutes. And that’s the one thing that I’ve actually, it’s, I feel like it’s one of those things that I’ve probably even said and given it to other people, but I haven’t taken the advice myself is that it’s very hard to flip the switch between the menial tasks that we all have to do on a regular basis. Right.

06:52
filling out, stuff in our QuickBooks or responding to an email versus writing a YouTube script or filming or doing things that involve a lot of brain power. And I’ve always said, take those little moments to do the quick things when you have them. But then I find myself being irritated and then not doing it. Like I’m just like kind of in a fluster of not being able to get anything done. So for you,

07:22
when Jen says, just go to the car and pop out a 3000 word blog post in 30 minutes. Or just whatever you can get done. Yeah, whatever you can get done. I have had a mindset shift in the past several months that I have a mental list of whatever you can get done things that are truly whatever you can get done. And actually yesterday was a perfect example. I had a packed day yesterday of non-work related things. had multiple appointments. We had a webinar at 5 p.m. my time.

07:51
So my whole day was basically, I didn’t even think I was gonna be home until about 4.30. So I took my computer with me because I had appointment, but then there was like, okay, well, how long is the appointment gonna go? And then I don’t wanna come home and then have to go back. So I was like, I’m just gonna be out. And if I have to sit in my car and work or go to a Starbucks or Panera, whatever. But then I was like, so my first stop, right? Where I was now had my computer out and I had like 35 minutes.

08:19
At first I was like, oh, I should write some emails. And I’m like, this is dumb. I’m not gonna write good emails in my car, balancing my laptop on my iSpy children’s book that I keep in my car to put my laptop on. And I thought, you know what I do need to do is I need to update some seller’s summit stuff. Mark off who we’ve gotten contracts back from, update speaker information, these little things, right? Create some email templates to send to our speakers and sponsors.

08:48
all these things. And I was like, well, that’s, that’s no brainer work. Cause we’ve done the same conference for a really long time now, eight years, all the information is basically they’re in my head or in a template somewhere. I just need to move it around. So I spent that first 35 minutes basically only working on those little projects. And what was crazy was I finished all of them and still had 10 minutes left because I was like, I was just laser focused on like, okay, get the contracts back, do this.

09:16
write this and it was I looked at the clock and I was like, oh, I probably have to go in to the next appointment and I still had time because I just wasn’t I just forced myself to just think about these tidbit, you know, little jobs that could be done. So you have a list of just menial tasks. Yeah. Yeah. Okay. I have a to do list also. It’s I use a Google draft. People always make fun of me for this, but I feel like Google or Gmail, a Gmail draft.

09:43
Yeah. Is the only thing that’s available on every device by default. Yes. Like you don’t have to install any app or anything like that. Yeah. So I have a, a huge to-do list actually, which every morning I just rearrange the lines in order of priority. And I just try to get through that. But the problem is, is I don’t, there is a mixture of, of brain power work versus stuff that needs to get done. So maybe I should separate that out into menial tasks as well. Well, because I, mean, we work.

10:13
sort of the same. I I basically work out of my email as my to-do list. So if there’s an email that requires action that stays in the inbox until the action has been taken. And then there’s other things obviously that I need to get done. I use ClickUp, which is a project management software for one of my clients. So I have different, like my to-do stuff is in a couple different places just because of the nature of what I do. However, I know that there are things that don’t require a whole lot of creative thinking.

10:43
And so when I know that, so for example, like after we record this, I of course have another appointment. So I’ll have like 35 minutes before I have to leave my house. So instead of being frustrated that I can’t work on a bigger project or I can’t film a video or I don’t even try, that’s the thing I used to try. Like I was like, oh, I’m just gonna have my camera set up like this. And you know this about me, like we would be doing this right now. And as soon as we would turn off, I would go try to film two videos.

11:11
and then I would try to leave for the appointment. But then what happens is you’re rushed, you get frustrated, you make one mistake and that one mistake becomes the deal killer, right? Because it’s not like I made a mistake filming a video and no big deal. Everyone makes mistakes. Let me re-film. I don’t have time to re-film. I have 15 minutes left. Like I’ve got to do this, right? So your whole mindset shifts when you just allow yourself that, listen, 35 minutes is not enough time to film a video. don’t care how, you know, unless you’re making a short.

11:41
you need to allow yourself an hour or whatever it is for you personally. And so now that I’ve sort of reshifted my thinking of like 35 minutes is time for me to, let me get back to a couple of those emails that I’ve just been kind of dreading or let me go book something for my kids that’s on my list, right? Like it could be a personal thing that I need to handle, but I know what fits into that time and I just put the things that fit as opposed to thinking that I can get something done that I can’t.

12:08
I mean, you have seven kids and I only have two. So you have three X the emergencies. Let’s just say. Yes. Yes. So when do you have the time to do the deep work? Cause I feel like there’s always something come up with one of the seven kids or, or something, your health or what? don’t know, whatever. Yes. Never. No. Um, so I, I think it was Erin Chase that gave me this idea from $5 dinners is that she basically set aside certain days for certain, uh,

12:37
parts of her business because like me and Erin, we have a bunch of different components. So I have my own website, we have the course, I have another Amazon course, I do email marketing for e-commerce sellers. So I have different buckets that don’t, even though it’s all in the same online marketing space, it’s very different, right? Working on a presentation for our course is not the same as writing emails or doing email strategy for an e-commerce client. So.

13:07
And I think we’ve talked about this on another podcast, but you know, Wednesday, since we record the podcast and have office hours, that’s sort of my course day. So that’s my priority on Wednesdays is obviously the podcast is always a priority. The office hours is a priority, but I’ll schedule emails for the course. I’ll reply to course members if they have questions. I’ll work on a presentation if we need to do that.

13:32
It’s also my Seller Summit day. It’s like my Steve day. Wednesdays is on my Steve day. I know you do your hair on Wednesdays too. I also have to wash my hair. So we will definitely schedule that time out. But that’s just sort of what Wednesdays have become. if it’s, you know, just whatever it has to do with the course creation or updates that need to happen or things like that.

13:55
Monday I have a team meeting with one of my clients. So Monday is pretty much all that client. I the full day I focus on that client because I’m already in that one meeting. So it just sort of makes sense. Tuesday is my day where I don’t have anything minus, whatever happens. So you do have a free day. I don’t have anything like meetings scheduled, things like that. So that’s the day that I will do.

14:22
what you talked about, like that deep work of, you know, that’s when I’m writing content, working on YouTube stuff. If I want to watch a webinar or like replay things like that. Like Tuesday is the day where I usually don’t respond to you. If you notice, like Tuesdays, I basically shut everything off. I’ve never I don’t think maybe I haven’t messaged you on a Tuesday in a long time. I don’t think because Monday and Tuesday are your busy days, too. Correct. Yeah. And so Tuesday is my day where I try not to schedule anything.

14:52
at all because I want to work uninterrupted. And usually on a two, like if I just put my head down, I can write 15 emails at least, like client emails. I can write YouTube scripts. Like I can get a lot done. I do work quickly. And if I don’t have the interruptions of, you know, kids, dogs, meetings, because for me, I know that like once I’m in a meeting,

15:20
Like I just can’t end the meeting and go right back to work. I have to have some time to just un-meeting. I don’t know what the right word is, but. I do have to compliment you on your emails because if you guys aren’t on our email list, profitableaudience.com slash free, you spend a lot of time writing like a nice story. Yeah. And it’s kind of unlike my emails, which the purpose is to point people to other pieces of content that I created that week. But yeah.

15:49
It’s very creative and these are all written by you, right? Yes. You’re not using any augmentation? AI. Nope. All right. Nice. So yeah, so Tuesday is sort of my day of, you know, just absolute focus. Don’t knock on my door. Don’t ask me questions. I hate to say it. My kids don’t listen to this, so it’s fine. But like that is the day if they text me or call me, get I have like inner irritation.

16:17
Wow. And they don’t know that it’s my it’s that day for me, but I just am so focused on Tuesdays that. Like, I don’t want to have to stop for anything. I don’t take any phone calls. I don’t try to make phone calls. Like, it’s just absolute focus the whole day. So note to self, do not text you on a Tuesday. I do respond to you sometimes, but like it’ll be a while before I get back to you I try to shut everything down. OK. And then are you do you work Wednesday, Thursday and Friday to?

16:46
I love to not work Friday afternoons. Right. Yes. Yes. I don’t. I don’t. So I have found for myself, like, I don’t want to work past three p.m. on a Friday. That’s just my personal like I just want to be done. I put in long weeks. So sometimes like you, I have a child in activities. So if I’m taking her to practice, I’m also working for two to three hours at night while she’s at practice because I don’t want to go.

17:16
get into the cheer mom drama. I will sit in my car or go to Chipotle or go wherever and just work for that time too. So there’s times where some weeks where I’ve already worked like 50 hours before Friday at three o’clock. So you work past three p.m. on a regular day? I’m not productive actually. work till five. Five thirty six. Just depends. Depends on what’s happening.

17:44
I just wanted to take a moment to tell you about a free resource that Tony and I offer over at Profitable Audience that you may not be aware of. If you are interested in learning how to make money with content, whether it be through blogging, podcasting, or YouTube, we put together a comprehensive six-day mini course on how to get started blogging that you should all check out. It contains both video and text-based tutorials that go over the entire process, including a full tutorial on how to set up your first content website. This course is 100 % free.

18:12
and you can sign up over at profitableaudience.com slash free. Once again, that’s profitableaudience.com slash free. Now back to the show.

18:22
Okay. Yeah. Yeah. For me, Monday is my busiest day. Sometimes film two YouTube videos on that day. Now I have two podcasts to just kind of put together and prep for editing for my editor. And then I have blog posts. Actually, I just revived the Bumble Bee Linens blog. Like literally, I just published five or six posts yesterday, actually. Because they were all kind of queued up.

18:51
And I was trying to train someone to read it and edit it. And I was like, forget this. I’m just going to do that. So you also had to make the crafts then. No, no, no, we’re not doing crafts anymore. OK, no crafts. This is a pure SEO play now. And it has been like that for like the past couple of years where we’ve had really good results, just mainly gift guides where magically our products are at the top. Magically, all the gifts involved embroidered.

19:21
So yeah, I usually work a full day, but a full day for me is usually till like one or two. But it’s you’re laughing, I know. But I don’t talk to anyone. I don’t do anything. It’s just me in a semi dark room and I just crank. I have Pandora on just putting my favorite 80s music on. Yeah. And I just little little new order. And for the videos, I usually already have the scripts written. Yeah. So

19:50
I use a teleprompter and so I just go through, I can actually film something in about 20 minutes. So if I do have a spare 20, 30 minutes, I know how long it’s gonna take to go through that script. All my videos are around 10 to 11 minutes long. And then Tuesday is when I’ll usually prep for office hours. So are you prepping office hours lectures now the day of? No, like two weeks in advance. Oh, two weeks in advance.

20:19
You’re so silly. You’re so silly. Because once upon a time, you did a couple of the day of and I was like, wow, I was really surprised because I can’t. That’s too much anxiety for me. Yeah. For me, sometimes I do it the morning of actually. I know you do. But usually I do it the day before. And since I have you as a partner and profitable audience, I pretty much only have to do something every other day or every other week. Sorry.

20:46
or every third week since we’re Zoom calls now. And Profile Online Store, I actually have a bunch of lectures kind of already stored up for a rainy day. And then Wednesdays, what do I do on Wednesdays? Usually I’ll have some sort of interview or something in the morning. We record this podcast on Wednesdays usually. And then office hours from 11 to one. And then my kids come home early that…

21:15
They’re home for lunch. So usually I just hang out with them for the rest of the day. And then Thursday and Friday are designed to be my free days. But Thursday is usually for Bumblebee. So for this particular week, we have that printer, as you know. So we got a bunch of St. Patrick’s Day designs since St. Patty Day’s is coming up. And I have to go through and create products for that and put them on the site. And I’ve actually been working on a whole new social media strategy for Bumblebee.

21:45
which I’m hoping I don’t have to be the one to run it, but I’m going to start it off and then hopefully hand it off because I hate social media, as you know. And then Fridays is usually completely free. I’ll usually just spend it with Jen, actually. And that’s the ideal week for me. But it’s not always like that because there’s emergencies that come up. And I would say most of your listeners cannot manage your schedule.

22:16
Most of the people listening to this podcast are not in a position to not work, only work three and a half days a week. See, here’s the thing. There’s physical work and there’s mental work. The mental stuff I’m thinking about all the time. Yeah, I’m not calling you a slacker. No, I’m just saying, I think the other problem is taking too much stuff on. I feel like you’re a yes woman. Would you agree with that? What I like to say. What?

22:45
Here’s what I like to say. Monday me is a yes person. Thursday me is a why am I friends with Monday me person. Ah, okay. Yeah. So yes, I am a yes person. But I’ve gotten a lot better. I feel like you like to be busy all the time. Is that accurate? So apparently, I just learned this. Apparently, liking to be busy is actually a trauma response.

23:15
from your childhood. Wait, what? Okay. Yes. Explain. So being busy is a… And I’m not… I had a great childhood. So this isn’t like I didn’t have any trauma. know, everyone has some trauma in their childhood inadvertently. But I’ve read this a couple of times now and I heard it again yesterday and I was like, is this just like someone knocking me in the head like, hey, trying to get you… Get the message to you. You’re not paying attention. Basically, when you are busy all the time,

23:44
It doesn’t give you time to process anything like emotionally, right? Because you just always have things going on. So it doesn’t ever allow you to like sit in your feelings, which I know very woo woo for you. But… It’s not woo woo for me. I’ve always wondered if you’ve had feelings. So, yeah. So being busy is… here’s the thing. People do this in a bunch of different ways.

24:14
People will also numb themselves through, know, they just watch TV all night, right? Or they use recreational drugs or they drink, right? There’s all these ways that you can numb yourself. And the busy one, I think, has gotten a free pass, right? Because what’s wrong with being productive? What’s wrong with having a great business or, you know, in…

24:40
It’s just it’s when you think about it, though, you’re like, OK, but why are you so busy? Like, why do you have so much to do? Because you’re just filling your time because most people don’t like to sit and just not have anything to think about. Right. Unless and then you think about all the things that are painful or unhappy feelings sort of thing. So busy being busy, like on purpose where you just continually fill your schedule is not always a good thing. No, I agree, because I can’t live like that.

25:08
Yeah, like if I go through two consecutive weeks when I’m working Monday through Friday, I know then I know I need to drop something. Also, I just heard this on a podcast this morning and I I avoided sending it to you. OK, but it was basically talking about people who publish a book and publish a book with the intent of making the bestseller list. It’s actually a very traumatic experience because of the amount of work and the amount of things that you have to do to put yourself out there.

25:36
is actually, don’t want to say damaging is probably going too far, but it’s I think that you this is now I’m now I’m your therapist, Steve. All right. I won’t even charge you for this. I think that you because you launched your book. had great success. It’s probably the hardest I’ve ever seen you work. And all the time that I did, worked like literally seven days a week. You did. Three months. You worked harder than when I met you and you had a full time job and your business.

26:06
I was listening to this person and she was saying everyone that she knew that had written a book with the intent of making the bestseller list was basically after the book launches and you either reach that success or you don’t, you obviously did. There’s a lot of like emotional trauma from all of that and issues. And I saw that with you. Like it was kind of like almost like a letdown, right? You like get this great achievement and then.

26:34
It’s a letdown and then it’s burnout and there’s all these things that come along with it and people I’m sure experience it in different ways. But I think you experienced it as well. didn’t want to do anything for the rest of the year. And in fact, I didn’t do anything for the rest of year. And maybe I’m paying for it this year. but not everybody can just not do anything like that’s not a normal. OK, by nothing, I mean just maintenance. Yes. Just keeping keeping the lights on. Absolutely. Keeping the status quo, which is essentially what I did for.

27:02
from May on actually after Seller Summit. I didn’t say yes to anything. I didn’t travel either. didn’t go to any events. don’t think except for… went to FinCon. FinCon, yes. But that one’s more like You went with Jen too. Correct. Yeah. And you’re right. This year I started out going, okay, I think I’m over it. I’m prepared to work and I’m back to my normal production. But you’re right.

27:32
Maybe it was like a trauma, but it shouldn’t be a trauma because I mean, feel like the way I worked those first three months is like your everyday life for you. So, yes, part of it is that it was a big shift for your schedule. But the other part of it was and I think this is what people when you are trying to reach that bestseller list, right? You basically feel like you’re selling your soul to get to that point, right? You’re making deals. dollars. Yes. No money.

28:01
It’s all about the bragging rights. But you know what I mean? You were making deals left and right. You kept feeling like you were indebted to all these people. And that’s what everybody who does it, but everyone feels this way. The things you were feeling were very normal because of the things that you have to do to make the list. Let me just tell you this. So prior to the book, I had podcast sponsors always sponsoring my podcast. And oftentimes to get sponsors for the podcast, it’s a lot of talking.

28:28
You have to do outreach, you have to negotiate and that sort of thing. And to promote my book, you I had companies do bulk buys and I promised them slots. And as soon as I got through all the slots in May, I actually stopped even soliciting sponsors. I know. Like I do not want to talk about, I don’t want to negotiate any sort of sponsorship ever again. I mean, I do it for Seller Summit, but a lot of those clients are ones who sponsored the event before. Like we have a…

28:58
I mean, almost all of them are repeat sponsors. Yeah. Yeah. But for podcasts, for some reason, it’s it involves more talking. So that’s why I have not had a sponsor for the past seven months, just because I don’t even want to deal with it. If there was like a push button that said, sponsor, hit this button, include your read. And that was it. Maybe I would consider doing it again. Yeah, we’ll get back into it, especially now that like I have you on as a segment to. Yeah.

29:26
Maybe later this year I’ll try to get more sponsors. But yeah, so anyway, all this leading back to the whole being busy thing, it’s the okay coping mechanism, right? Because you’re, oh, you’re so productive. Oh, look at all the things that you’ve accomplished. You get stuff done. And really it’s just another way to keep yourself from having to deal with other things. caveat, caveat. If you are a person who has young children,

29:56
It is not a coping mechanism. That is your life right now. If you have little kids, your life is crazy. I don’t care what people say. Little children are hard. They take up all of your time. You’re tired all the time. There are points in your life where you are going to be more busy than others, right? I think about people that are just getting out of college and have their first job and they’re really trying to push that first job of like, is my entry into society and I wanna…

30:24
play the game, right? I want to level up and get promotions and jump from companies, whatever it is. You know, there’s definitely seasons of your life where things are busy and it’s legitimate, but you shouldn’t be this busy all the time for 35 years. You know what’s funny about that period when I was launching my book? I actually shocked myself how productive I could be because it’s all a mindset thing, right? Yes. Yes, is. if you know that you’re going to have to work really hard, it’s actually not a big deal. Yeah.

30:53
It’s only when you’re like, oh, I need two days out of the week free. That’s when like every little thing becomes a big deal. So I actually enjoyed that period in a weird, messed up way, because I was, wow, I can accomplish so much stuff if I if I were really apply myself. But I think it was a little too much, too much to maintain for for a longer period of time. Well, it was a lot in that you were constantly having to have those conversations.

31:19
If it was just the amount of hours put in and you were doing it coding or creating a social media strategy, whatever, that would be it. That’s a different type of work than you were literally on the phone with people 24 seven. I was I was constantly on the phone doing podcast interviews. Yeah. Just just everything. And, know, I had to write the book. Had to edit the book. I read that thing like 25 times. I I remember once you’re like, this is the 24th. I was like, it’s not that good.

31:47
I can’t read it 24 times. It’s a two, it’s a two time read it most. No, it takes a while to read it, especially if you’re reading it for like content, you know, and flow. Yeah. Yeah. That’s funny. There’s a student in our class, Charles, I’ll give you a shout out. He was, he’s been trying to get me to write another book. Oh, that’s right. And he keeps sending me stuff like, Hey, this author writes a book every year. You don’t have to do every year, just every other year, you know,

32:16
And this book can really launch your business. I will say this, I think the book has helped because it’s like the gateway drug. Like people just start with the book because like the Kindle version I think is like eight bucks now. Yeah, something like that. A low cost entry point for people to just kind of get to know who I am. And then that leads them into other stuff. Yeah, so it’s been good. I didn’t know I didn’t know I hear him.

32:41
Talk to you about it on office hours, but I didn’t know this was a continual Did you see the email? So Tony is a part of my, she has a log in to my email, like for everything that comes into one place. I try to avoid it at all costs. Okay, so back to, in terms of your time and your week, how much time would you say is spent, know, dealing with your kids’ issues and whatnot versus the actual work itself? Is it about 50-50 or?

33:10
No, you think I spend 50 % of my work week dealing with my I don’t know. It seems like that sometimes. It’s just because there’s so many of them. I can just keep throwing names around. No, but this is the thing. And this is I love spending time with my kids. Period. Full stop. Like my kids are almost all of my kids, but one are adults now. And they are very fun to hang out with. Like I enjoy like if I had to choose people to hang out with, I would choose my kids.

33:36
But the difference is, is that I don’t have a lot of downtime because I have so many to choose from to hang out with. So just think about it. Like if you think about a weekend, right? Where it’s like, oh, I have nothing planned this weekend. I do things with two of my kids. Now I have plans for like both weekend days. You know what I mean? Cause my kids also, because they’re all adults, none of them have the same schedule. They all work different hours. So it’s not like, oh, let’s have a family dinner and everyone can show up because half the people are working. My kids, a lot of my kids are, you know, like…

34:05
restaurant workers and things like that. So they don’t have like a Monday through Friday. Actually none of my children have a Monday through Friday schedule. Okay, so it’s all odd hours. Yeah, they all work odd. I mean, my son-in-law is a pastor, right? So his day off is Monday because, know, pastors don’t get Sunday off. Right. You know, my daughter is a freelancer. So she works whenever, you know, her kids are in school or things like that. My other son’s a restaurant manager. You know, he works.

34:32
Like last week he had like Monday, Tuesday, Wednesday off and then he worked 15 hour shifts Thursday, Friday, Saturday, you know, so it’s just it’s crazy what they what they work and I’ve got two still in school one in college, you know, just a lot of stuff going on. So that what I realized is that I don’t have a lot of time where it’s just me because I want to spend time with them. And but because there’s a lot of them that does take up a lot of like the what you call me time. Yeah.

35:01
And there’s always I feel like emergencies in your day where you have to take one of your kids to like, I don’t know, the doctors or something. Yes, that’s obviously lessened now that they can all now that I can only take one doctor. All but one can drive. But yeah, but all to say like, but I still enjoy the time that I get with them, because now that they’re all older, I realize that that time is very limited. Right. Like then they move out and they have their own families and, you know.

35:30
So to make this episode a little bit more constructive, let’s just kind of list off some of the things that we talked about. So you have a menial task list, and you also have a deep work list. you ever find that it’s only the menial task stuff that’s getting checked off? No, because I wasn’t good with them. would, no, I will drop the menial task stuff before I drop the deep work. OK. OK. I guess that maybe that’s something I should do to have the menial, like it’s all mixed in.

35:59
With me right now one thing that I was expecting you to talk about that you didn’t was you started using the pomodoro? Yes, yes, actually I want it. Can I just talk about my mornings? Sure, because I shifted my mornings. I Don’t want to say at the beginning of the year because that sounds like a New Year’s resolution. It really wasn’t It’s okay to have a new year’s resolution. Well, I was it I was out of the country on New Year’s so okay I didn’t have any time for resolutions and I don’t

36:27
I don’t know if this is going to apply to everybody, but if you are a female and you are 45 and up, I will tell you that at some point everything in your brain is going to turn into mashed potatoes and it’s going to be foggy. You’re going to feel like garbage. Everyone I know that’s in that age bracket is experiencing some sort of feeling like this. And that’s not the type of podcast that you run. So I don’t want to go into detail. A large amount of people are women over age of 35, not 40.

36:52
And as someone like me who as Steve says is always like go go go go go always has a million projects going on the brain fog and the feeling like not my normal self and not having energy was like devastating to me like I would say I was even in some level of depression of just feeling like I can’t remember stuff I can’t get stuff done I would stare at my computer it was the weirdest thing because I’ve never experienced anything like this before and you know I’ve been like

37:20
trying to figure out how to fix it, right? Because we’re fixers. And I stumbled, you I’ve been reading and all the stuff. And so I stumbled across this thing and I was like, OK, I need to change my morning routine because I have I had a decent morning routine before, but I was also I feel like I’m productive. So it’s like, well, you know, if I don’t want to get out of bed at this exact time, like what does it matter for 30 minutes or, you know, and I just kind of like let things slide.

37:45
And I know not everybody’s a morning person, but I will tell you this morning routine has literally changed my life. And I hate when people say that. So I’m always like, eh, but here’s what I do. I have no phone, no computer, no tablet. When I wake up, nothing. I used to wake up, turn off my alarm, grab my phone, check, whatever it was, right? Text, email, do not touch my phone. That has been a game changer. I think people like, oh, I don’t really get on my phone. Yes, you do. Everybody does.

38:15
I’ve never, I’ve shared hotel rooms with a lot of people. I’ve never seen anyone not do it. I turn off my alarm. have, I think I talked to this before. I have my workout clothes and my shoes hanging on my treadmill. I literally put the clothes on and get on the treadmill and my treadmill overlooks the window. So I open up the curtains and like let it’s kind of the sun’s like rising at the time. So I have sunlight coming in, get on the treadmill, whatever time you can do. I started out at like 25 minutes.

38:43
I tried to increase it like every couple days. Most days I get- this your desk treadmill or a regular No, this is like a full on regular treadmill. Okay, got it. I would do this outside if I could, but I have bears in my neighborhood. I get on the treadmill for 30 to 45 minutes. I do like a very fast walk. So like a four mile an hour walk. And I get my phone and I listen to a podcast. I don’t listen to music. I don’t watch a show.

39:09
And I think that’s the other game changer. And I listen to podcasts that are very intentional. my, what I would wanna listen to is like true crime. But I try to like cue up podcasts that I know are going to help motivate me throughout the day. Whether it’s something that I can learn like marketing wise, something health wise that I can listen to. So I try to, and I also have some walking.

39:32
Basically walking podcast, so basically they walk to a beat, they talk to a beat that keeps you on cadence so you can keep up your speed. That would be great if you were outside, right, and you can’t track it on the treadmill. As soon as I do that, I get off the treadmill and I go sit outside for five minutes. Just sit in the sun. And I know not everybody lives in Florida where it’s sunny a lot in the morning, but even if you live in a place where it’s cloudy, this actually works. It helps your circadian rhythm. And so,

40:00
I thought that someone, my doctor told me this like six months ago and I was like, that’s the dumbest thing I’ve ever heard. You think me sitting outside for five minutes is gonna revolutionize how I feel? I was an idiot. Been a game changer. So if it rains, do you still sit out in the I’ll just sit right by the window. Okay. Once again, no phone. Do not look at my phone. I sit there in complete silence.

40:25
sit there for a couple of minutes, and then I put on, once again, something that I would have never done six months ago, a five minute morning meditation. If you Google five minute morning meditation on YouTube or you search on YouTube, it’s the top one that comes up. And it’s literally five minutes of, I don’t even know what they say on it, honestly, but it basically just like relaxes you and gets you, like it takes all the noise out of your head.

40:50
And I would have told you six months ago, I can’t meditate, I’m always thinking about things, my mind never shuts off, you can do it, I promise you. I sit there for five minutes, listen to the morning meditation, and then my day starts. So usually I’m all sweaty from the treadmill, so that’s way too much information, but then I go like pick up my bedroom, whatever, a couple little things, jump in the shower, go downstairs, start my day. The other thing I stop doing is eating breakfast.

41:16
Once again, you know I’m a breakfast person. Like if I don’t have breakfast, I’m an evil witch. And I started reading that like if you can extend the hours between when you eat at night and when you eat in the morning, it is going to give you a better day. Baloney is what I thought because I’m like, I need to eat at eight o’clock in the morning. If I don’t eat my eggs and spinach at eight o’clock in the morning, I am a terrible person. Now I eat at like 10, 30, 11, which also becomes my first break in my day.

41:43
Right? Because I’ve gotten up, I’ve gotten ready. I go to my computer. I’m highly productive in the mornings. So I have this like two, two and a half hours stretch of just massive productivity. And then I’m like, OK, time to go eat. And I don’t I don’t push it. I eat when I feel hungry. So if some days it’s 945, some days it’s 11. Right. I’m not, you know, strict about it. And I’ve been doing this religiously for the past 45 days. Actually, 46. That’s like my 46 day. And the effects?

42:12
I feel like a different person, 100 % different. Like my to-do list is getting done every day, my big projects are getting knocked off, I have so much energy, I have so much clarity, and I think because I’m working faster, because I don’t feel that fogginess anymore, I’m lessened my caffeine intake, so all these changes. And then, I mean, I’m able to sometimes in my day at like four.

42:40
Right, because I don’t really have anything else to do that I want to start that day. Right, there’s obviously stuff that always needs to be done, but it’s like, okay, this is a good stopping point for my day. The other thing that I started doing was no phone before I go to bed, which everyone tells you to do. No one does it. I can never do that, yeah. I don’t do it. And if I have a day, like I had a day yesterday where I just had like thousand things that I had to do. You know, I was like, I got to get off this webinar because I got to paint my laundry room. Yeah. So I’m like painting my laundry room.

43:09
And when I got in bed, it was like 930 and I was like, I could just feel the day, right? Like you could just, and I was like, I got a ton done, right? I was like, I had all these appointments. I still worked. I painted my laundry room. I cleaned stuff up, but it just felt like I could feel it in my shoulders almost. And so I put on like a five minute, like evening meditation. Didn’t pick up my phone the rest of the night. Like just call me down and like, it’s crazy. Cause I would have told you like meditation is kind of a joke.

43:38
But I really don’t think it is and the reason why I think it works is it forces you to just

43:45
clear all the garbage out of your mind and stop, because usually I’m thinking about everything that needs to happen for the next three days, right? And all the things that need to go. And at the end of it, I haven’t thought about all of that for five minutes. And even five minutes of not having your mind race is very effective. So I’m not saying you have to have my exact schedule, but I will say it has been an absolute game changer. I even had labs done, like blood work done, and my labs have improved.

44:14
in the past 60 days. And I haven’t changed my diet. I didn’t give up alcohol. Like I didn’t make any other changes other than my morning routine.

44:26
Now I was listening to your morning routine. I have a very tight window of productivity, which is from when I wake up till about noon. If I were to do that exercise, which I think is valuable in the time out in the sun, that would probably eliminate maybe an hour out of my productivity time. Which is why I stopped doing it like a year and a half ago. I was like, I need, I’m a morning person. I need to get up and get on my computer. Right. So this has actually increased your productivity for while sacrificing maybe like an hour.

44:56
But I’m not because I’m far more productive. Because before I started doing this at two o’clock, I felt like I could have gone to sleep for the day. I was absolutely exhausted at 2 p.m. Now, like everybody gets a lull in the afternoon, I think, unless you’re a night person. Like I have the little lull, but within I usually get up, walk around my house, just do a couple of things. I go stand outside, whatever it takes. Within 10 minutes, I’ve like reset back. You know, like a year ago on office hours, I was like yawning.

45:25
Yeah, I could not even stay awake on like, and it wasn’t because I wasn’t getting sleep or anything like that. It was just like my body was like, yeah, no, we’re done. And I don’t have that anymore. OK, maybe I will suggest this for Jen, because she’s always very low energy. You guys are about the same age. Don’t say that to her. She’s she’s much younger than me. Yeah, I would never say that. Maybe it’s just different for men and women, too. I have not really experienced any energy changes. Yes, because your hormones are not.

45:55
at the circus right now. I’m losing my hair. That’s a different story. yeah. I will say, though, you know, you have to do what works for you. But if I would say if you’re in a productivity rut or you feel like things aren’t how they used to be for you, like do something radical that you wouldn’t have done before. Like, you know me, I would have never done meditation. Yes, absolutely not. And now I.

46:22
And even like this is how much I like it. If I’m like super stressed out in the middle of the day, like if just stuff is hitting the fan, I’m like, excuse me, five minutes, headphones on. I take five minutes and just completely reset and then get back into it. And my, it just, my mindset is different.

46:45
Hope you enjoy that episode. Now, Toni’s time and workload is like way more than the average person and hopefully her tips helped. For more information about this episode, go to mywebquitterjob.com slash episode 523. And once again, tickets to the Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event. Go over to sellersummit.com. And if you are interested in starting your own e-commerce store,

47:15
Head on over to mywifecluderjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

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522: Is Selling On Amazon FBA Worth It In 2024? Here’s The UGLY Truth

Is Selling On Amazon FBA Worth It In 2024? Here's The UGLY Truth

In this episode, I outline all of the major changes that Amazon has made recently and provide you with my assessment on whether selling on Amazon FBA is worth your time.

Tools Mentioned
Sellerboard (Get 2 months free)
Getida (Get $400 in free reimbursements)

What You’ll Learn

  • The new Amazon fees
  • The ugly truth about Amazon FBA
  • How to succeed with Amazon

Sponsors

SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years. It’s small and intimate and you’ll learn a ton! Click Here To Grab Your Ticket.

The Family First Entrepreneur – Purchase my Wall Street Journal Bestselling book and receive $690 in free bonuses! Click here to redeem the bonuses

Transcript

00:00
You’re listening to the My Wife Quarter Job podcast, the place where I bring on successful bootstrap business owners and delve deeply into what strategies are working and what strategies are not with their businesses. Today, I’m going to do a solo episode to give you my take on whether selling on Amazon is worth it in 2024. But before we begin, I want to let you know that tickets for the 2024 Seller Summit are now on sale over at sellersummit.com. The Seller Summit is the conference that I hold every year that specifically targets e-commerce entrepreneurs selling physical products online.

00:28
And unlike other events that focus on inspirational stories and high-level BS, is a curriculum-based event where you will leave with practical and actionable strategies specifically for an e-commerce business. Every speaker I invite is deep in the trenches of their business, entrepreneurs who are importing large quantities of physical goods, and not some high-level guys who are overseeing their companies at 50,000 feet. Now, I personally hate large events, so the Seller Summit is always small and intimate. Every year, we cut off ticket sales at around 200 people,

00:56
So tickets sell out fast and we’ve sold out every single year for the past eight years. Now, if you’re an e-commerce entrepreneur making over 250K or $1 million per year, we also offer an exclusive mastermind experience with other top sellers. The Seller Summit is going to be held in Fort Lauderdale, Florida from May 14th to May 16th and ticket prices are going up every two weeks from here on out. Also, if you haven’t picked up my Wall Street Journal bestselling book, The Family First Entrepreneur yet, it’s available on Amazon at 50 % off right now.

01:25
My book will teach you how to achieve financial freedom by starting a business that does not require you to work yourself to death. Plus, you can still grab my free bonus workshop on how to sell print on demand and how to make passive income with blogging, YouTube and podcasting when you grab the book over at mywifequitterjob.com slash book. So go over to mywifequitterjob.com slash book, fill out the form and I’ll send you the bonuses right away. Now onto the show.

01:55
Welcome to the MyWebCoderJob podcast. And the question I’m going to answer today is, is selling on Amazon worth it this year? I’ll outline all the major changes that Amazon has made recently and provide you with my assessment on whether selling on Amazon FBA is worth your time. Now, if I were recurring this episode just a couple of years ago, you’d probably get a completely different answer from me. And the truth is that Amazon has changed pretty dramatically in just the past year. First off, Amazon just rolled out their biggest and most complex fee increase ever.

02:25
and I’ll just spend a couple of minutes summarizing it for you. Now the biggest change is that Amazon is now gonna charge you a placement or a receiving fee on a per item basis. This is a completely brand new fee that has been added in addition to the fees that you’ve paid in the past. Now for standard size items, this fee is gonna range from 21 cents to 68 cents per item, and for oversized goods, it will range from $2.16 to six bucks. And again,

02:50
This fee is charged on a per item basis in addition to your standard Amazon FBA fees and Amazon’s referral fee of 15%. Now to compensate for this new fee increase, Amazon is lowering the FBA fee on most items, but not by much. On average, they’ve reduced fees by about 19 cents for standard size items and all told, you’re going to be paying more money in fees. But perhaps the most egregious new fee that Amazon just introduced is a low inventory surcharge.

03:20
Now this fee applies if you consistently carry low inventory levels of your products relative to your unit sales. Now it’s one thing to get charged if you have too much inventory in Amazon’s warehouse, but now you’re going to get jacked if you have too little inventory at Amazon as well. And here’s how the fee works. Let’s say you typically sell 1,000 units per month and you let your inventory levels slip to just 500 units in stock. Well, this means that you’re going to get charged a fee for those 500 units

03:48
because Amazon wants you to have at least a thousand units in stock. Now their explanation for the fee is that it allows Amazon to place your inventory closer to customers across their network, but I think it’s a BS fee. I don’t know a better way to say this, but this new fee is ridiculous. Not only do you have to worry about sending too much inventory in, but now you have to worry about sending in too little as well. And I’ve been running my own warehouse for over 16 years and maintaining accurate inventory levels across all products

04:17
is extremely challenging and now you’re going to be penalized for it. Now, normally Amazon’s fee increases are pretty standard across the board, but for Amazon, these new fees are especially egregious because they are impossible to calculate. Amazon can literally charge you anything, anytime it wants, because calculating your historical demand is pretty difficult or next to impossible. Now, Amazon has already been known in the past to make mistakes with excess fees, but this new low inventory fee will be difficult to dispute

04:47
because the data is not readily available on how it’s calculated. In addition to these new fees, Amazon advertising costs have continued to increase. Now, technically, Amazon advertising is run by an auction and is driven by supply and demand, but if you’ve ever run a sponsored product ad before, you know that it’s essentially a black box, and Amazon has been accused in the past of doing things to artificially inflate the cost per click. For example, every time I add a new keyword to bid on my ads, I find that Amazon suggested bid

05:17
is really high or inflated. And according to AdBadger, there have been consistent PPC fee increases since 2021. Back in 2020, the average cost per click was just 71 cents, but today it’s as high as 97 cents. And this year, it’s predicted to increase even more. So in terms of the cost to sell on Amazon, advertising fees are going up and Amazon FBA fees are going up dramatically as well. In order to sell profitably on Amazon this year, you really have to know what you’re doing.

05:45
and all these fees will weed out the casual Amazon seller. Now that’s not to say that you can’t make money on Amazon, but you really have to keep track of your profit and loss. Now if you’re currently selling on Amazon and you’re listening to this, you must use Amazon accounting software like Sellerboard. Amazon’s great at hiding and disguising your fees, and you can really only understand your true profit with paid software, which incidentally is another thing I find ridiculous about Amazon. Amazon should provide you with the tools to do the proper accounting

06:14
and make it easier for you without having to pay for a third party tool. Now the other reason it’s getting harder to sell on Amazon this year is because sites like Tmoo and Shien are hurting Amazon sales. Now for those of you who are unfamiliar with Tmoo, you can watch a video on my YouTube channel. But basically, Tmoo is a marketplace that sells products online that are shipped direct from Chinese factories. Now even though the customer service is poor and the products aren’t the best quality, they can be 10x cheaper than the prices on Amazon.

06:44
Plus you get free shipping from China and the product will arrive at your doorstep within seven to 15 business days. Now I actually took the time to look on Amazon and I found a number of products sold on Amazon that had the exact same offering on Tmoo. And just to give you an idea of what the prices are like, there’s this bath floor mat that I saw for $46 on Amazon and the exact same mat was on Tmoo for just a buck seven. It’s the exact same product being sold for 40X cheaper and sure,

07:13
You can get two day prime shipping from Amazon, but I would probably wait two weeks to save 40 bucks. Stuff like this is happening all over Amazon right now. The same exact unbranded products are being sold on Amazon and Tmoo and people are catching on. My colleagues and I attend many e-commerce conferences every year and I’ve been told that Amazon sales, especially in the apparel market, are down 30 % year over year on Amazon. Now my key takeaway here is that you can’t really just source something from China.

07:41
and throw it up on Amazon anymore to make money. You have to create a brand around your product and have a unique value proposition in order to succeed. You also need to have your own branded website and collect your customers’ information so that you can sell more to your existing customers. And this is something I’ve been preaching for the past five years. Now here are some other things that you have to consider before you start selling on Amazon as well. And perhaps the biggest hidden cost on Amazon is refunds. Amazon makes it ridiculously easy for someone to make a return

08:11
So the average return rate is 12%. For electronics, it’s 15 to 20%. And for high fashion apparel, it’s as high as 35%. Now, if you’ve ever seen a guru on YouTube or Instagram post their revenue numbers online, well, the truth is, is that those numbers are always inflated big time. And here’s why. Whenever you make a sale on Amazon, your revenue number goes up in Seller Central. But when you get a refund or a return, Seller Central does not decrease your revenue.

08:40
Amazon does this on purpose to make you think you’re making all this money when in fact up to 35 % can be refunded. And return costs are dangerous for most sellers as well because it’s not always clear how to account for returns accurately in your spreadsheets. And here’s the ugly truth about refunds and how they work. When a customer places an order, these are your costs. You pay a referral fee, which is Amazon’s commission for the sale, an FBA fee, which is a flat shipping fee per unit based on the size and the weight of the product,

09:09
and the cost of goods, is the amount you pay for a product. But here’s what happens when a customer applies for a refund. First off, Amazon immediately reimburses the total price of the product to the customer before they even return it. But not only that, they also charge you a fee for return costs. To make matters worse, you do not get your FBA fulfillment fee back. That’s gone forever. Now, once again, the actual cost of a refund to your bottom line is nearly impossible to calculate correctly unless you’re using third-party software to track it.

09:39
So those gurus with their seven figure Amazon income reports just slash it by 20 and 30 % right off the bat. Because Amazon makes it so easy for a customer to make a return, you will experience a much higher return rate selling on Amazon as opposed to your own online store. Also, you have to keep in mind that more often than not, your product will come back as unsellable. One year, an Amazon customer purchased many dozen napkins from us, used them for a party, it was obvious, and then returned the soiled napkins for a full refund.

10:09
Well, guess what? We had to eat the Amazon closing fee, the Amazon FBA fee, and the cost of goods since they could not be resold. As a result, if you sell a highly returned product like clothing on Amazon, you must take into account the return rate into your calculations. As your products are returned, you must track each SKU’s return rate and also the write-offs related to inventory and closing fees. So, so far, we’ve established that Amazon’s fees have gone up and they are facing lots of competition with China. But just because they’re charging you more,

10:38
doesn’t mean that they’re doing a better job handling your inventory. And the biggest downside to selling on Amazon is that they screw up very often, and unless you are paying attention, you will lose money. And what sucks about selling on Amazon FBA is that every now and then, Amazon mysteriously loses your shipment. Sometimes parts of your shipment gets damaged on the way to the fulfillment center. Sometimes Amazon just loses your products. And even though Amazon will reimburse you for lost product, you have to be the one to point out a lost shipment because Amazon won’t tell you by default.

11:08
One time, Amazon lost several boxes of our goods and we were reimbursed for the inventory. However, three months later, they miraculously found our goods and then promptly deducted the reimbursement from our account. Meanwhile, we lost three months worth of sales and had nothing to show for it. So overall, you have to watch Amazon like a hawk and you always have to check and double check that the quantity received at Amazon matches the quantity that was sent. Now, fortunately, there’s software to help you with this called Getida.

11:35
Getita tracks your inventory for you and automatically files claims. And you can use a link in the show notes to get $400 in free reimbursements. But the fact that you need to use a service like this, in my eyes, is ridiculous. And then finally, the level of malicious activity hasn’t gone down much either. Despite Amazon’s best efforts, people are still getting hijacked and knocked off on Amazon. And I don’t really see that going down that much more this year. So given all these developments, is selling on Amazon FBA worth it? Well, if you asked me that last year,

12:05
or the year before, I would have said 100%, but today, I’m still gonna say 100%, but with some important caveats. With these new fees and competition from China, you can’t really just dip your toes into Amazon’s waters anymore. You pretty much have to go all in and learn the ropes in order to be profitable. You have to maintain your inventory at precise levels to not get penalized by Amazon. You have to be on the lookout for mistakes that Amazon makes with your inventory. And you have to be on the lookout for malicious sellers attacking your listings

12:34
and you have to account for refunds in your profit calculations. Now this sounds like a lot, but Amazon FBA is still 100 % worth it because of the Prime badge. You can’t beat free two-day shipping, and it’s a huge value add for customers. Plus, Amazon still owns over 50 % of e-commerce, so it’s a necessary evil. But please, work on your own website, and stop selling me-too products. As the e-commerce landscape shifts even further, it will become even more important to build a brand

13:03
and own your own customer contact list. Hope you enjoyed that episode. Now, if you’re thinking about selling on Amazon this year, make sure you familiarize yourself with all the new fees and go all in. More information about this episode, go to mywebcoderjob.com slash episode 522. And once again, tickets to the Seller Summit 2024 are now on sale over at sellersummit.com. If you want to hang out in person in a small intimate setting, develop real relationships with like-minded entrepreneurs and learn a ton, then come to my event.

13:32
go over to sellersummit.com. And if you are interested in starting your own eCommerce store, head on over to mywifecoderjob.com and sign up for my free six day mini course. Just type in your email and I’ll send you the course right away. Thanks for listening.

I Need Your Help

If you enjoyed listening to this podcast, then please support me with a review on Apple Podcasts. It's easy and takes 1 minute! Just click here to head to Apple Podcasts and leave an honest rating and review of the podcast. Every review helps!

Ready To Get Serious About Starting An Online Business?


If you are really considering starting your own online business, then you have to check out my free mini course on How To Create A Niche Online Store In 5 Easy Steps.

In this 6 day mini course, I reveal the steps that my wife and I took to earn 100 thousand dollars in the span of just a year. Best of all, it's absolutely free!